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Barchester Harton Grange Care Home

Boldon Lane, South Shields, Tyne & Wear NE34 0LZ
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Barchester Harton Grange Care Home, South Shields
Barchester Harton Grange Care Home, South Shields
Barchester Harton Grange Care Home, South Shields

Set in its own grounds, Harton Grange is an integral part of the local community of South Shields. Staff provide first-class 24-hour residential care alongside expert care for people with dementia in their Memory Lane Community.

A team of highly-qualified and attentive staff really focuses on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in their...  

Care Provided by Barchester Harton Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,621N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Harton Grange Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Judith Tully (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2004
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (62)

Visiting

  • Visiting hours is anytime of the day.

Parking

  • The home has a small car park for 15 cars. There is 1 disabled bay.

Barchester Harton Grange Care Home Reviews (125)

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9.9

Barchester Harton Grange Care Home has a Review Score of 9.9 (9.876) out of 10, based on 23 reviews in the last 2 years. Over all time Barchester Harton Grange Care Home has 125 reviews.

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Review from Trevor R (Son-in-law of Resident) published on 21 August 2023 Submitted via Postal Card
Overall Experience

I was very impressed with the care and effort made to offer entertainment and trips out for suitable residents that fit their particular needs. If I had to make a slightly negative thought, it would be the amount of paperwork the girls have to do, which obviously takes them away from the residents.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Harton Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from G E (Son of Resident) published on 21 August 2023 Submitted via Postal Card
Overall Experience

Couldn't be happier to have my mother in Harton Grange. The staff are second to none and always on hand to answer any questions. The difference this has made to my mother's well-being cannot be put into words. Thank you very much.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Harton Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Jan R (Daughter of Resident) published on 21 August 2023 Submitted via Postal Card
Overall Experience

Could use many words and all extremely complimentary - the care given to my mum has been way beyond expectation. From management to entertainment, to chefs and all the angel carers. Fantastic and a credit to Barchester - Such a comfort to know Mum is in a home-from-home, only better. I notice the carers have a lot of paperwork, taking them away from residents - only negative.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Harton Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Neil S (Son of Resident) published on 17 August 2023 Submitted via Postal Card
Overall Experience

Since my mother moved into Barchester Harton Grange Care Home, the care she has received has been second to none. Her health and well-being have improved greatly.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Harton Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
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Review from Moira C (Daughter of Resident) published on 15 August 2023 Submitted via Postal Card
Overall Experience

Couldn't feel more happy leaving Mum here. Wonderful management and staff. Welcoming and easy atmosphere. Mam says who could want better with all the cuddles she gets. I feel at ease that she is being looked after so well.

Reply from Judith Tully, General Manager at Barchester Harton Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from P C (Niece of Resident) published on 8 February 2023 Submitted via Website
Overall Experience

Was very disappointed that not one member of staff was there to represent the care home at my relative's funeral despite the fact that the crematorium was literally around the corner, I thought she was a much-loved resident of the home having been there many years. The home, when I visited, was lovely and the staff very caring so you can understand I found this very upsetting!

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Harton Grange Care Home

Condolences to you and the family at this difficult time. Thank you for your review. We value all feedback as this helps us to improve our service where required. I will pass on your feedback to the team.

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Review from Ian H (Son of Resident) published on 13 January 2023 Submitted via Website
Overall Experience

My mum who is 89, absolutely loves Harton Grange. Her ensuite room is lovely and always clean. The staff are always smiling and friendly and Mum loves the meals and activities. It's always a joy to see Mum's happy face. I would recommend Harton Grange to anyone in need of such a facility. There is excellent security with entry and each ward section is only accessible via a staff member's card.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Harton Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Review from D H (Son of Resident) published on 11 January 2023 Submitted via Postal Card
Overall Experience

One can only say that the staff at Harton Grange Care Home in my view are the most considerate and caring people it has been my experience to encounter. Also, I must comment on the cleanliness of the home as being exceptional and a credit to the staff who are responsible.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Harton Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
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Treated with Dignity
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Review from Lauren P (Granddaughter of Resident) published on 11 January 2023 Submitted via Postal Card
Overall Experience

Absolutely fabulous care home. Clean and tidy. Great overall care is taken with my grandmother. This care home is the best care home I have ever been in.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Harton Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Review from Donna P (Daughter of Resident) published on 11 January 2023 Submitted via Postal Card
Overall Experience

This is the best home in the North East, my mother is looked after wonderfully and is entertained all day. The food is fabulous and the staff are so kind and caring. The home is so clean and has lots of things to do.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Harton Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
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Treated with Dignity
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Review from George E (Husband of Resident) published on 31 August 2022 Submitted via Website
Overall Experience

My wife was admitted into Barchester Harton Grange Care Home in April 2022 on a six weeks respite. However, this was made permanent. At first, she was not happy there because she had never been in a home before. However, with the care and attention of the staff, she soon settled in. I do not know how many adjectives I can use about the staff but try caring, attentive, superb and brilliant. I remember the party they put on for Her Majesty's Jubilee was excellent. It was apparent they had worked hard to achieve the occasion's success. Anybody entering this home will be pleasantly surprised. Marks for the staff out of 100 must be at least 110.

Reply from Judith Tully, General Manager at Barchester Harton Grange Care Home

Thank you so much for your kind words, it really means a lot. Thank you!

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Review from Anne H (Daughter of Resident) published on 25 February 2022 Submitted via Postal Card
Overall Experience

After teething problems, I have no complaints. The staff are very caring and supportive. My mam now seems comfortable and settled.

Reply from Lesley Gregg, Manager at Barchester Harton Grange Care Home

Thank you very much for your review. It really does mean a lot to us, and we value your review.

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Review from Sue S (Daughter of Resident) published on 11 February 2022 Submitted via Postal Card
Overall Experience

The staff who work here are fabulous they go above and beyond to help residents and relatives. Nothing is too much bother. From management, carers, kitchen, staff and cleaners. My mum is always clean and tidy. As is her room especially since a new carpet was put down. Staff keep on top of Mums washing (I don't know how with all the other things they have to do). All questions are answered honestly when I ring Mum is brought to the phone very quickly.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Harton Grange Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Treated with Dignity
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Review from P C (Daughter of Resident) published on 8 February 2022 Submitted via Postal Card
Overall Experience

My mother is very happy in Harton Grange, she is well cared for and is served nutritious meals and plenty of snacks and cups of tea. The staff are very caring and always hand if needed. It wasn't easy agreeing to my mam living in a care home but as she was no longer able to look after herself this was the only option. I now realise this was the right decision as she is safe and contented.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Harton Grange Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Care / Support
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Treated with Dignity
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Review from M H (Son of Resident) published on 4 February 2022 Submitted via Postal Card
Overall Experience

Unfortunately, we only have experience of the care home during Covid so we have no experience of the day to day activities. However, my mam seems to be doing as well as we could expect with the support of the staff.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Harton Grange Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from C F (Daughter of Resident) published on 4 February 2022 Submitted via Postal Card
Overall Experience

Few teething problems were resolved. Cannot fault the standard support my mother receives. She now seems happier also more settled.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Harton Grange Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D P (Daughter of Resident) published on 4 February 2022 Submitted via Postal Card
Overall Experience

Very caring staff and my mum is very well looked after and always kept informed of what's going on with mam and in the care home.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Harton Grange Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M G (Daughter of Resident) published on 2 February 2022 Submitted via Postal Card
Overall Experience

I am very impressed with the care my mam receives. The staff are very friendly and treat my mam very well.

Reply from Lesley Gregg, Manager at Barchester Harton Grange Care Home

Thank you very much for your kind words, it means a lot to us.

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Review from A R (Daughter of Resident) published on 2 February 2022 Submitted via Postal Card
Overall Experience

Ever since my mam entered Harton Grange she has received excellent care from all staff. The feeling she is safe is the best. I know if there ever is an issue I would be involved immediately.

Reply from Lesley Gregg, Manager at Barchester Harton Grange Care Home

Thank you very much for your kind words, it means a lot to us.

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Review from Fr M W (Regular Volunteer) published on 27 January 2022 Submitted via Website
Overall Experience

After my last visit to Harton Grange, I was overjoyed to see everyone happy and seeing their loved ones. I always enjoy visiting this home as a lady is part of my parish. It is good to see that the home is opening.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Harton Grange Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Care / Support
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Treated with Dignity
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No Rating
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 March 2020
Overall
Outstanding
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (9) & Events (0)

News
  • 09 Mar 2026

    Staff and residents at Barchester’s Harton Grange care home in South Shields were delighted to be named one of the Top 20 care homes in the North East by the...

  • 12 Feb 2026

    Hi! please see below our February Newsletter!

  • 03 Feb 2026

    Staff and residents at Harton Grange care home on Boldon Lane in South Shields are celebrating because one of their much-loved Housekeepers, Neil Waters, has received a prestigious Long Service...

Upcoming Events

There are no upcoming events for Barchester Harton Grange Care Home.

Awards / Recognitions (28)

Accreditations

There are no accreditations posted yet for Barchester Harton Grange Care Home.

Meet the Team (10)

Judith Tully
Judith TullyJob Title:General Manager

Hi, my name is Judith, and I am General Manager here at Harton Grange.

I have worked in the care industry since 2000. I have an NVQ Level 4 in Leadership & Management and a Level 3 in End of Life Care. I am kind and compassionate, and I focus on providing a safe, warm and caring environment for everyone I support.

I have extensive experience in building positive relationships and embedding the key principles of care in those I work alongside.

Joy Whitlock
Joy WhitlockJob Title:Senior Head ChefJoined: 2010

My name is Joy, and I have worked at Harton Grange as a head chef for the past 14 years. During my time here, I have worked on the VIP openings of Barchester's new build. I am also the Senior Head Chef trainer for the North and Scottish divisions, running the chef academy where we run workshops to train and enhance the skills of other Barchester chefs. I have just been given one of the positions of senior head chef, which will support ten other head chefs in my region when needed and help the hospitality manager after their visits to these homes. I have always been very passionate about my job here, preparing and cooking good nutritious meals for our residents and showcasing our wonderful hospitality to all visitors who come into our home. I have a great catering team and try to lead them to the best of my ability and to have the same passion as myself. I get involved and organise theme days within the home, also fundraising throughout the year for our residents' funds.

My family can see how much I enjoy my job and often ask when I am going to retire; my answer is always “I am not ready to hang up my chef hat as I have yet more to give”

Sharon Davenport
Sharon DavenportJob Title:Senior CarerJoined: 2004
Hi, my name is Sharon Davenport. I am a senior carer at Harton Grange. I have worked at Harton Grange for the last 22 years. I started off as a care assistant for 3 years, then I obtained my NVQ level 2, then achieved my level 3 in health and social care before becoming a senior carer. I feel very passionate about my job; I will always try my best for our residents and relatives.

What my team think of me – Trisha and Michelle. I am approachable and friendly, always on hand to help with our residents. I enjoy a laugh and joke and making people smile while on shift.

Beverley Wilson
Beverley WilsonJob Title:Deputy ManagerJoined: 2005

Hi, my name is Beverley. I am the Deputy Manager here at Harton Grange. I started with Harton Grange in 2005, starting as a care assistant and then doing my NVQ in Health and Social Care to become a senior carer, where I gained the knowledge of administering medication to the Residents. I worked closely beside the General Manager at the time, and I wanted to progress my career and did my training to become a deputy Manager. I became the Deputy Manager in 2012, and I really love my job. I work alongside the current General Manager, dealing with home audits and working with the staff as well as day-to-day running of the home. Barchester is a very rewarding company.

I have worked alongside the current general manager for the past 4 years, and I have learnt how to put systems in place and to gain more knowledge on audits and to tighten systems. We work really well together, and I look up to Judith; she is a great mentor.

Claire Moore
Claire MooreJob Title:Home AdministratorJoined: 2019

Hi, my name is Clare, and I am the home administrator here at Harton Grange.

I have worked for Barchester for 7 years and, in my role, I deal with all aspects of the administration of the home to ensure it runs smoothly, from invoicing, ordering, recruitment, setting up contracts, to manning the telephones, also working alongside my manager to ensure all jobs are completed in a timely manner. Harton Grange is more than my place of work; it is my second home and family.

Matthew Peart
Matthew PeartJob Title:Activities Co-OrdinatorJoined: 2019

Hi, my name is Matthew. I am the Activities Coordinator at Harton Grange. I have worked in care for over 6 years.

I started working in care part-time in 2019 while studying at university. When I graduated in 2024, I decided that I would like to work full-time at Harton Grange. I love working in care and ensuring the lives of the residents at Harton Grange are enriched and filled with fun and joy is my main aim. My role at Harton Grange is to provide life enrichment to the 62 residents who live here and to ensure they live life to the fullest. I see Harton Grange as a second home and have loved and continue to love my time here.

Mark Nichols
Mark NicholsJob Title:Head of MaintenanceJoined: 2025

Hello, my name is Mark and I have just started the role of Head of Maintenance here at Harton Grange. I have worked in the care sector for many years.

My role consists of daily checks and ensuring Harton Grange is safe. I also love the variety that the role brings, from changing a plug to painting a lovely room here in the home. I love chatting with the residents when I do my daily checks. In my spare time, I love spending time on my allotment and watching the football.

Rhondda Thompson
Rhondda ThompsonJob Title:Senior CarerJoined: 2022

HI, my name is Rhondda, and I am a senior carer at Harton Grange. I have worked in the care sector for over 30 years, and I absolutely love what I do. I have worked at Harton Grange for the last 9 years; I did leave briefly but came back! I have my NVQ level 3 in health and social care, and I really find my job rewarding and looking after those who need more help. I love working with my team, and I feel I am a good leader.

A Relative of a resident, Dave and Val said that I am one of the nicest people they have met, very professional and if I have any questions or concerns, Rhondda is always there to put our minds at rest.

A staff member – Natalie says, Rhondda is a very approachable senior and if unsure about the task at hand. She likes the floor she is working on to run to the best of her ability. Rhondda will help no matter what and where help is needed. Shauna Dixon has said – I have worked with Rhondda since I first started at Harton Grange, 7 years ago; she was my mentor. I have always found her to be helpful, and she always likes to see the residents and staff happy. She always checks to make sure the staff are alright.

Hazel Beaton
Hazel BeatonJob Title:Head HousekeeperJoined: 2020

Hello, my name is Hazel, and I am the head housekeeper at Harton Grange. I have worked here for 6 years. I love my job! No two days are the same. I love nothing more than a nice, clean home for all of our residents, families and colleagues.

I am also a trained Care Assistant to help when needed on a day shift or night shift. I would highly recommend Barchester to anyone wanting to work in the care sector.

Lynda Tranter
Lynda TranterJob Title:Senior CarerJoined: 2006

My name is Lynda, and I am a senior carer at Harton Grange care home. I have worked here since 2006. I always work to the best of my ability and tend to get along with all my colleagues. I find my job very rewarding. Helping those who need more support and knowing I have helped them is very rewarding.

A relative said that I am kind and have compassion for all the residents, and I am always on hand to help others.

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