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Barchester Harton Grange Care Home

Boldon Lane, South Shields, Tyne & Wear NE34 0LZ
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Barchester Harton Grange Care Home, South Shields
Barchester Harton Grange Care Home, South Shields
Barchester Harton Grange Care Home, South Shields

Set in its own grounds, Harton Grange is an integral part of the local community of South Shields. Staff provide first-class 24-hour residential care alongside expert care for people with dementia in their Memory Lane Community.

A team of highly-qualified and attentive staff really focuses on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in their...  

Care Provided by Barchester Harton Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,621N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Harton Grange Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Judith Tully (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2004
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (62)

Visiting

  • Visiting hours is anytime of the day.

Parking

  • The home has a small car park for 15 cars. There is 1 disabled bay.

Barchester Harton Grange Care Home Reviews (125)

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9.9

Barchester Harton Grange Care Home has a Review Score of 9.9 (9.876) out of 10, based on 23 reviews in the last 2 years. Over all time Barchester Harton Grange Care Home has 125 reviews.

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Showing 125 reviews matching selected criteria
Review from Robert G (Son of Resident) published on 4 September 2017 Submitted via Postal Card
Overall Experience
It would not be fair to mention names as the entire staff are first class. We looked at a few homes but Harton Grange Care Home came highly recommended and on viewing it, it has that homely feel about it.

The staff are most caring and treat everyone with kindness and dignity. The building itself is well maintained and clean. The food, facilities, and activities are very good. My mother is very happy here and calls it home which just about sums it up.

Reply from Lesley Gregg, General Manager at Barchester Harton Grange Care Home

Thank you for your kind words.

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Review from Lorraine P (Daughter of Resident) published on 4 September 2017 Submitted via Postal Card
Overall Experience
Harton Grange Care Home is a fantastic care home. Quality of care is outstanding, management's door is always open when got any question.
Management is outstanding too, couldn't ask for better.

Mam has settled really well. Couldn't ask for more.

Reply from Lesley Gregg, General Manager at Barchester Harton Grange Care Home

Thank you for your kind words.

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Review from Ian W (Son of Resident) published on 4 September 2017 Submitted via Postal Card
Overall Experience
A very clean and tidy home, good care has been taken to ensure the appearance of building, grounds and indoor and outdoor furnishings are clean.
The staff are very friendly and professional and answer any query you ask.

The care my parents are getting is second to none and are treated in a friendly and personal way. The management give 200% into the running and responsibilities of this home. The food is good and a good menu.

Reply from Lesley Gregg, General Manager at Barchester Harton Grange Care Home

Thank you for your kind words.

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Review from Jane T (Daughter of Resident) published on 4 September 2017 Submitted via Postal Card
Overall Experience

My father has been a resident here for a couple of months (previously unhappy and getting depressed in his previous care home). He has settled straight away. His care needs have been listened to and met by both staff and management. He is always out and about on trips and participating in activities. He is happy, talkative and is really settled. There are always snacks available - fresh fruit and biscuits. The staff are so friendly, they keep me fully informed and my dad has found his 'forever home'. A great team of people - a credit to your company.

Reply from Lesley Gregg, General Manager at Barchester Harton Grange Care Home

Thank you for your lovely words, I will pass them on to staff.

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Review from Jane T (Daughter of Resident) published on 4 September 2017 Submitted via Postal Card
Overall Experience
My father in law has been in for respite for 2 weeks and I am extremely pleased with the care that he has been given, all members of staff from the cleaners, cooks, nursing staff and management have been extremely helpful, friendly and caring.

Being a healthcare professional myself, I can honestly recommend Harton Grange as being an excellent care home.

Reply from Lesley Gregg, General Manager at Barchester Harton Grange Care Home

Thank you for your kind words.

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Review from D B (Cousin of Resident) published on 4 September 2017 Submitted via Postal Card
Overall Experience

Very pleasant and friendly staff who are always on hand to look after residents and answer visitors queries.

Reply from Lesley Gregg, General Manager at Barchester Harton Grange Care Home

Thank you for your kind words.

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Review from W E B (Cousin of Resident) published on 4 September 2017 Submitted via Postal Card
Overall Experience

We have been visiting our cousin at Harton Grange for approximately 8 years and have always been impressed with the lovely building and care given to residents. The staff are pleasant to both visitors and residents.

Reply from Lesley Gregg, General Manager at Barchester Harton Grange Care Home

Thank you for your kind words.

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Review from N S (Friend of Resident) published on 4 September 2017 Submitted via Postal Card
Overall Experience

Excellent staff - always there to help. Very nice ice cream!

Reply from Lesley Gregg, General Manager at Barchester Harton Grange Care Home

Thank you for your kind words.

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Review from J B (Daughter of Resident) published on 4 September 2017 Submitted via Postal Card
Overall Experience

Mam came to Harton Grange approximately 1 year ago and settled in almost immediately. Since then, she has been very content and well looked after. The staff are all very caring and nothing is too much trouble for them. The standard of care is very good.

Reply from Lesley Gregg, General Manager at Barchester Harton Grange Care Home

Thank you for your kind words. I will pass them on to all staff.

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Review from Julia H (Niece of Resident) published on 4 September 2017 Submitted via Postal Card
Overall Experience
A pleasant reception area and friendly staff to welcome family and visitors.

The support and care from dedicated nurses, care workers, catering, activities staff and also the administrative staff are commendable. The gardens are well maintained and are enjoyable to sit in.

Reply from Lesley Gregg, General Manager at Barchester Harton Grange Care Home

Thank you for your kind words, I will pass them on to staff.

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Treated with Dignity
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Review from Ken L (Son-in-law of Resident) published on 4 September 2017 Submitted via Postal Card
Overall Experience

I find the staff to be most attentive, caring and friendly. They display expertise and friendliness and I cannot fault them in any way.

Reply from Lesley Gregg, General Manager at Barchester Harton Grange Care Home

Thank you for your kind words, I will pass them on to staff.

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Treated with Dignity
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Review from Marina D (Daughter of Resident) published on 4 September 2017 Submitted via Website
Overall Experience

My mother lived in Harton Grange for over eight years and made good friends with residents and staff alike. I was made to feel very welcome during my daily visits, which I could make at any time. If I couldn’t make it in, I would ring up and the staff would give me an update. Nothing was too much trouble and I could express concerns, which would be dealt with immediately, at any time. My mam had dementia/mobility issues and the staff tried their best to make her comfortable and keep her engaged. When I was in my mam’s room it felt like I was home with her as she had her pictures and ornaments around, together with her favourite music playing whilst we looked through photographs and chatted. After each visit, I felt happy mam was being well cared for and was safe. Harton Grange has a friendly, relaxed feel but I appreciate that all the staff work very hard to achieve this.

Reply from Lesley Gregg, General Manager at Barchester Harton Grange Care Home

Thank you for your kind words, I will pass them on to all staff.

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Treated with Dignity
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Review from Julie B (Niece of Resident) published on 4 September 2017 Submitted via Postal Card
Overall Experience

My aunt has been in this care home nearly 3 years. She classes it as home. The staff are really friendly and will do anything to help and make your family welcome. My aunt is really happy living here.

Reply from Lesley Gregg, General Manager at Barchester Harton Grange Care Home

Thank you for your kind words, I will pass them on to all staff.

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Treated with Dignity
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Review from Marian T (Sister of Resident) published on 4 September 2017 Submitted via Postal Card
Overall Experience

Lovely place, lovely staff. My sister is really happy living here. I would recommend anyone who is looking for a care home to really consider here.

Reply from Lesley Gregg, General Manager at Barchester Harton Grange Care Home

Thank you for your review.

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Review from Tony H (Son-in-law of Resident) published on 4 September 2017 Submitted via Website
Overall Experience
Very impressed with the level of care enjoyed by my mother in law. The staff always friendly and approachable, respond to any queries imminently or find a member of staff who does know the answer.
The range of activities outside the home and inside, plus they are always looking for new things to engage the residents, currently having hens on site for the residents to interact with, in the past they have invited miniature ponies in, proving popular with one resident recounting his experience looking after a pit pony, just one example of getting residents talking and sharing experiences.

Overall trying and succeeding to provide a homely atmosphere, not a home institution experience.

Reply from Lesley Gregg, General Manager at Barchester Harton Grange Care Home

Thank you for your kind words.

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Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Activities
Management
Safety / Security
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Review from Barbara M (Wife of Resident) published on 4 September 2017 Submitted via Postal Card
Overall Experience

My husband has been in the home for nine months and we are very happy with his care and well-being.

Reply from Lesley Gregg, General Manager at Barchester Harton Grange Care Home

Thank you for your lovely words.

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Care / Support
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Treated with Dignity
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Review from Joan B (Daughter of Resident) published on 4 September 2017 Submitted via Postal Card
Overall Experience

Well looked after and very caring.

Reply from Lesley Gregg, General Manager at Barchester Harton Grange Care Home

Thank you for your kind words.

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Review from J C (Daughter of Resident) published on 4 September 2017 Submitted via Postal Card
Overall Experience

Staff are very friendly and caring. I think this is an excellent care home.

Reply from Lesley Gregg, General Manager at Barchester Harton Grange Care Home

Thank you for your kind words, I will pass them on to all staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from G C (Son-in-law of Resident) published on 4 September 2017 Submitted via Postal Card
Overall Experience

A very pleasant, caring and friendly care home, which my mother-in-law is happy with.

Reply from Lesley Gregg, General Manager at Barchester Harton Grange Care Home

Thank you for your kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Review from Kirsty B (Niece of Resident) published on 4 September 2017 Submitted via Postal Card
Overall Experience
There is a nice calm and peaceful atmosphere in the home.
All staff are courteous and seem caring of patients, as well as each other and visitors.

I attended with a young child and all the staff made her welcome and pointed out areas and items she might find interesting.

Reply from Lesley Gregg, General Manager at Barchester Harton Grange Care Home

Thank you for your kind words, I will pass them on to all of my staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 March 2020
Overall
Outstanding
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (9) & Events (0)

News
  • 09 Mar 2026

    Staff and residents at Barchester’s Harton Grange care home in South Shields were delighted to be named one of the Top 20 care homes in the North East by the...

  • 12 Feb 2026

    Hi! please see below our February Newsletter!

  • 03 Feb 2026

    Staff and residents at Harton Grange care home on Boldon Lane in South Shields are celebrating because one of their much-loved Housekeepers, Neil Waters, has received a prestigious Long Service...

Upcoming Events

There are no upcoming events for Barchester Harton Grange Care Home.

Awards / Recognitions (28)

Accreditations

There are no accreditations posted yet for Barchester Harton Grange Care Home.

Meet the Team (10)

Judith Tully
Judith TullyJob Title:General Manager

Hi, my name is Judith, and I am General Manager here at Harton Grange.

I have worked in the care industry since 2000. I have an NVQ Level 4 in Leadership & Management and a Level 3 in End of Life Care. I am kind and compassionate, and I focus on providing a safe, warm and caring environment for everyone I support.

I have extensive experience in building positive relationships and embedding the key principles of care in those I work alongside.

Joy Whitlock
Joy WhitlockJob Title:Senior Head ChefJoined: 2010

My name is Joy, and I have worked at Harton Grange as a head chef for the past 14 years. During my time here, I have worked on the VIP openings of Barchester's new build. I am also the Senior Head Chef trainer for the North and Scottish divisions, running the chef academy where we run workshops to train and enhance the skills of other Barchester chefs. I have just been given one of the positions of senior head chef, which will support ten other head chefs in my region when needed and help the hospitality manager after their visits to these homes. I have always been very passionate about my job here, preparing and cooking good nutritious meals for our residents and showcasing our wonderful hospitality to all visitors who come into our home. I have a great catering team and try to lead them to the best of my ability and to have the same passion as myself. I get involved and organise theme days within the home, also fundraising throughout the year for our residents' funds.

My family can see how much I enjoy my job and often ask when I am going to retire; my answer is always “I am not ready to hang up my chef hat as I have yet more to give”

Sharon Davenport
Sharon DavenportJob Title:Senior CarerJoined: 2004
Hi, my name is Sharon Davenport. I am a senior carer at Harton Grange. I have worked at Harton Grange for the last 22 years. I started off as a care assistant for 3 years, then I obtained my NVQ level 2, then achieved my level 3 in health and social care before becoming a senior carer. I feel very passionate about my job; I will always try my best for our residents and relatives.

What my team think of me – Trisha and Michelle. I am approachable and friendly, always on hand to help with our residents. I enjoy a laugh and joke and making people smile while on shift.

Beverley Wilson
Beverley WilsonJob Title:Deputy ManagerJoined: 2005

Hi, my name is Beverley. I am the Deputy Manager here at Harton Grange. I started with Harton Grange in 2005, starting as a care assistant and then doing my NVQ in Health and Social Care to become a senior carer, where I gained the knowledge of administering medication to the Residents. I worked closely beside the General Manager at the time, and I wanted to progress my career and did my training to become a deputy Manager. I became the Deputy Manager in 2012, and I really love my job. I work alongside the current General Manager, dealing with home audits and working with the staff as well as day-to-day running of the home. Barchester is a very rewarding company.

I have worked alongside the current general manager for the past 4 years, and I have learnt how to put systems in place and to gain more knowledge on audits and to tighten systems. We work really well together, and I look up to Judith; she is a great mentor.

Claire Moore
Claire MooreJob Title:Home AdministratorJoined: 2019

Hi, my name is Clare, and I am the home administrator here at Harton Grange.

I have worked for Barchester for 7 years and, in my role, I deal with all aspects of the administration of the home to ensure it runs smoothly, from invoicing, ordering, recruitment, setting up contracts, to manning the telephones, also working alongside my manager to ensure all jobs are completed in a timely manner. Harton Grange is more than my place of work; it is my second home and family.

Matthew Peart
Matthew PeartJob Title:Activities Co-OrdinatorJoined: 2019

Hi, my name is Matthew. I am the Activities Coordinator at Harton Grange. I have worked in care for over 6 years.

I started working in care part-time in 2019 while studying at university. When I graduated in 2024, I decided that I would like to work full-time at Harton Grange. I love working in care and ensuring the lives of the residents at Harton Grange are enriched and filled with fun and joy is my main aim. My role at Harton Grange is to provide life enrichment to the 62 residents who live here and to ensure they live life to the fullest. I see Harton Grange as a second home and have loved and continue to love my time here.

Mark Nichols
Mark NicholsJob Title:Head of MaintenanceJoined: 2025

Hello, my name is Mark and I have just started the role of Head of Maintenance here at Harton Grange. I have worked in the care sector for many years.

My role consists of daily checks and ensuring Harton Grange is safe. I also love the variety that the role brings, from changing a plug to painting a lovely room here in the home. I love chatting with the residents when I do my daily checks. In my spare time, I love spending time on my allotment and watching the football.

Rhondda Thompson
Rhondda ThompsonJob Title:Senior CarerJoined: 2022

HI, my name is Rhondda, and I am a senior carer at Harton Grange. I have worked in the care sector for over 30 years, and I absolutely love what I do. I have worked at Harton Grange for the last 9 years; I did leave briefly but came back! I have my NVQ level 3 in health and social care, and I really find my job rewarding and looking after those who need more help. I love working with my team, and I feel I am a good leader.

A Relative of a resident, Dave and Val said that I am one of the nicest people they have met, very professional and if I have any questions or concerns, Rhondda is always there to put our minds at rest.

A staff member – Natalie says, Rhondda is a very approachable senior and if unsure about the task at hand. She likes the floor she is working on to run to the best of her ability. Rhondda will help no matter what and where help is needed. Shauna Dixon has said – I have worked with Rhondda since I first started at Harton Grange, 7 years ago; she was my mentor. I have always found her to be helpful, and she always likes to see the residents and staff happy. She always checks to make sure the staff are alright.

Hazel Beaton
Hazel BeatonJob Title:Head HousekeeperJoined: 2020

Hello, my name is Hazel, and I am the head housekeeper at Harton Grange. I have worked here for 6 years. I love my job! No two days are the same. I love nothing more than a nice, clean home for all of our residents, families and colleagues.

I am also a trained Care Assistant to help when needed on a day shift or night shift. I would highly recommend Barchester to anyone wanting to work in the care sector.

Lynda Tranter
Lynda TranterJob Title:Senior CarerJoined: 2006

My name is Lynda, and I am a senior carer at Harton Grange care home. I have worked here since 2006. I always work to the best of my ability and tend to get along with all my colleagues. I find my job very rewarding. Helping those who need more support and knowing I have helped them is very rewarding.

A relative said that I am kind and have compassion for all the residents, and I am always on hand to help others.

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