






Set in its own grounds, Harton Grange is an integral part of the local community of South Shields. Staff provide first-class 24-hour residential care alongside expert care for people with dementia in their Memory Lane Community.
A team of highly-qualified and attentive staff really focuses on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in their...
Care Provided by Barchester Harton Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Harton Grange Care Home for full pricing details and T&Cs.
Contact Barchester Harton Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Judith Tully (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2004
- Last Refurbishment: 2019
- Number of floors: 2
Room Information
- Single Rooms (62)
Visiting
- Visiting hours is anytime of the day.
Parking
- The home has a small car park for 15 cars. There is 1 disabled bay.
Barchester Harton Grange Care Home Reviews (125)
Barchester Harton Grange Care Home has a Review Score of 9.9 (9.876) out of 10, based on 23 reviews in the last 2 years.
Over all time Barchester Harton Grange Care Home has 125 reviews.
The staff are most caring and treat everyone with kindness and dignity. The building itself is well maintained and clean. The food, facilities, and activities are very good. My mother is very happy here and calls it home which just about sums it up.
Thank you for your kind words.
Management is outstanding too, couldn't ask for better.
Mam has settled really well. Couldn't ask for more.
Thank you for your kind words.
The staff are very friendly and professional and answer any query you ask.
The care my parents are getting is second to none and are treated in a friendly and personal way. The management give 200% into the running and responsibilities of this home. The food is good and a good menu.
Thank you for your kind words.
My father has been a resident here for a couple of months (previously unhappy and getting depressed in his previous care home). He has settled straight away. His care needs have been listened to and met by both staff and management. He is always out and about on trips and participating in activities. He is happy, talkative and is really settled. There are always snacks available - fresh fruit and biscuits. The staff are so friendly, they keep me fully informed and my dad has found his 'forever home'. A great team of people - a credit to your company.
Thank you for your lovely words, I will pass them on to staff.
Being a healthcare professional myself, I can honestly recommend Harton Grange as being an excellent care home.
Thank you for your kind words.
Very pleasant and friendly staff who are always on hand to look after residents and answer visitors queries.
Thank you for your kind words.
We have been visiting our cousin at Harton Grange for approximately 8 years and have always been impressed with the lovely building and care given to residents. The staff are pleasant to both visitors and residents.
Thank you for your kind words.
Excellent staff - always there to help. Very nice ice cream!
Thank you for your kind words.
Mam came to Harton Grange approximately 1 year ago and settled in almost immediately. Since then, she has been very content and well looked after. The staff are all very caring and nothing is too much trouble for them. The standard of care is very good.
Thank you for your kind words. I will pass them on to all staff.
The support and care from dedicated nurses, care workers, catering, activities staff and also the administrative staff are commendable. The gardens are well maintained and are enjoyable to sit in.
Thank you for your kind words, I will pass them on to staff.
I find the staff to be most attentive, caring and friendly. They display expertise and friendliness and I cannot fault them in any way.
Thank you for your kind words, I will pass them on to staff.
My mother lived in Harton Grange for over eight years and made good friends with residents and staff alike. I was made to feel very welcome during my daily visits, which I could make at any time. If I couldn’t make it in, I would ring up and the staff would give me an update. Nothing was too much trouble and I could express concerns, which would be dealt with immediately, at any time. My mam had dementia/mobility issues and the staff tried their best to make her comfortable and keep her engaged. When I was in my mam’s room it felt like I was home with her as she had her pictures and ornaments around, together with her favourite music playing whilst we looked through photographs and chatted. After each visit, I felt happy mam was being well cared for and was safe. Harton Grange has a friendly, relaxed feel but I appreciate that all the staff work very hard to achieve this.
Thank you for your kind words, I will pass them on to all staff.
My aunt has been in this care home nearly 3 years. She classes it as home. The staff are really friendly and will do anything to help and make your family welcome. My aunt is really happy living here.
Thank you for your kind words, I will pass them on to all staff.
Lovely place, lovely staff. My sister is really happy living here. I would recommend anyone who is looking for a care home to really consider here.
Thank you for your review.
The range of activities outside the home and inside, plus they are always looking for new things to engage the residents, currently having hens on site for the residents to interact with, in the past they have invited miniature ponies in, proving popular with one resident recounting his experience looking after a pit pony, just one example of getting residents talking and sharing experiences.
Overall trying and succeeding to provide a homely atmosphere, not a home institution experience.
Thank you for your kind words.
My husband has been in the home for nine months and we are very happy with his care and well-being.
Thank you for your lovely words.
Well looked after and very caring.
Thank you for your kind words.
Staff are very friendly and caring. I think this is an excellent care home.
Thank you for your kind words, I will pass them on to all staff.
A very pleasant, caring and friendly care home, which my mother-in-law is happy with.
Thank you for your kind words.
All staff are courteous and seem caring of patients, as well as each other and visitors.
I attended with a young child and all the staff made her welcome and pointed out areas and items she might find interesting.
Thank you for your kind words, I will pass them on to all of my staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 March 2020Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (0)
- 09 Mar 2026
Staff and residents at Barchester’s Harton Grange care home in South Shields were delighted to be named one of the Top 20 care homes in the North East by the...
- 12 Feb 2026
Hi! please see below our February Newsletter!
- 03 Feb 2026
Staff and residents at Harton Grange care home on Boldon Lane in South Shields are celebrating because one of their much-loved Housekeepers, Neil Waters, has received a prestigious Long Service...
There are no upcoming events for Barchester Harton Grange Care Home.
Awards / Recognitions (28)
- 03 Jul 2026Recipient: Barchester Harton Grange Care Home
- 18 Jun 2026Recipient: Barchester Harton Grange Care Home
- 15 Jun 2026Recipient: Barchester Harton Grange Care Home
Accreditations
There are no accreditations posted yet for Barchester Harton Grange Care Home.
Meet the Team (10)

Hi, my name is Judith, and I am General Manager here at Harton Grange.
I have worked in the care industry since 2000. I have an NVQ Level 4 in Leadership & Management and a Level 3 in End of Life Care. I am kind and compassionate, and I focus on providing a safe, warm and caring environment for everyone I support.
I have extensive experience in building positive relationships and embedding the key principles of care in those I work alongside.

My name is Joy, and I have worked at Harton Grange as a head chef for the past 14 years. During my time here, I have worked on the VIP openings of Barchester's new build. I am also the Senior Head Chef trainer for the North and Scottish divisions, running the chef academy where we run workshops to train and enhance the skills of other Barchester chefs. I have just been given one of the positions of senior head chef, which will support ten other head chefs in my region when needed and help the hospitality manager after their visits to these homes. I have always been very passionate about my job here, preparing and cooking good nutritious meals for our residents and showcasing our wonderful hospitality to all visitors who come into our home. I have a great catering team and try to lead them to the best of my ability and to have the same passion as myself. I get involved and organise theme days within the home, also fundraising throughout the year for our residents' funds.
My family can see how much I enjoy my job and often ask when I am going to retire; my answer is always “I am not ready to hang up my chef hat as I have yet more to give”

What my team think of me – Trisha and Michelle. I am approachable and friendly, always on hand to help with our residents. I enjoy a laugh and joke and making people smile while on shift.

Hi, my name is Beverley. I am the Deputy Manager here at Harton Grange. I started with Harton Grange in 2005, starting as a care assistant and then doing my NVQ in Health and Social Care to become a senior carer, where I gained the knowledge of administering medication to the Residents. I worked closely beside the General Manager at the time, and I wanted to progress my career and did my training to become a deputy Manager. I became the Deputy Manager in 2012, and I really love my job. I work alongside the current General Manager, dealing with home audits and working with the staff as well as day-to-day running of the home. Barchester is a very rewarding company.
I have worked alongside the current general manager for the past 4 years, and I have learnt how to put systems in place and to gain more knowledge on audits and to tighten systems. We work really well together, and I look up to Judith; she is a great mentor.

Hi, my name is Clare, and I am the home administrator here at Harton Grange.
I have worked for Barchester for 7 years and, in my role, I deal with all aspects of the administration of the home to ensure it runs smoothly, from invoicing, ordering, recruitment, setting up contracts, to manning the telephones, also working alongside my manager to ensure all jobs are completed in a timely manner. Harton Grange is more than my place of work; it is my second home and family.

Hi, my name is Matthew. I am the Activities Coordinator at Harton Grange. I have worked in care for over 6 years.
I started working in care part-time in 2019 while studying at university. When I graduated in 2024, I decided that I would like to work full-time at Harton Grange. I love working in care and ensuring the lives of the residents at Harton Grange are enriched and filled with fun and joy is my main aim. My role at Harton Grange is to provide life enrichment to the 62 residents who live here and to ensure they live life to the fullest. I see Harton Grange as a second home and have loved and continue to love my time here.

Hello, my name is Mark and I have just started the role of Head of Maintenance here at Harton Grange. I have worked in the care sector for many years.
My role consists of daily checks and ensuring Harton Grange is safe. I also love the variety that the role brings, from changing a plug to painting a lovely room here in the home. I love chatting with the residents when I do my daily checks. In my spare time, I love spending time on my allotment and watching the football.

HI, my name is Rhondda, and I am a senior carer at Harton Grange. I have worked in the care sector for over 30 years, and I absolutely love what I do. I have worked at Harton Grange for the last 9 years; I did leave briefly but came back! I have my NVQ level 3 in health and social care, and I really find my job rewarding and looking after those who need more help. I love working with my team, and I feel I am a good leader.
A Relative of a resident, Dave and Val said that I am one of the nicest people they have met, very professional and if I have any questions or concerns, Rhondda is always there to put our minds at rest.
A staff member – Natalie says, Rhondda is a very approachable senior and if unsure about the task at hand. She likes the floor she is working on to run to the best of her ability. Rhondda will help no matter what and where help is needed. Shauna Dixon has said – I have worked with Rhondda since I first started at Harton Grange, 7 years ago; she was my mentor. I have always found her to be helpful, and she always likes to see the residents and staff happy. She always checks to make sure the staff are alright.

Hello, my name is Hazel, and I am the head housekeeper at Harton Grange. I have worked here for 6 years. I love my job! No two days are the same. I love nothing more than a nice, clean home for all of our residents, families and colleagues.
I am also a trained Care Assistant to help when needed on a day shift or night shift. I would highly recommend Barchester to anyone wanting to work in the care sector.

My name is Lynda, and I am a senior carer at Harton Grange care home. I have worked here since 2006. I always work to the best of my ability and tend to get along with all my colleagues. I find my job very rewarding. Helping those who need more support and knowing I have helped them is very rewarding.
A relative said that I am kind and have compassion for all the residents, and I am always on hand to help others.
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