Submit a Review for Ashfield House
Ashfield Avenue, Raunds, Wellingborough, NN9 6DX
View full details of Ashfield HouseLatest Reviews for Ashfield House
21 January 2026
Ashfield House has a lovely, warm, friendly atmosphere from the moment you walk in. The staff are kind, caring, and nothing is too much trouble. Residents are treated with dignity and respect, and the staff take time to deal with individual needs and concerns.
05 January 2026
My mum came here for respite care. I was very impressed with the level of professionalism. The staff were very polite and engaged with you. Prior to coming to Ashfield House, my mum struggled to eat, but while at Ashfield, she looked forward to her meals. She was also happier. I was also impressed
with the activities for the residents. I highly recommend this home to anyone who wants to use their services.
19 September 2025
Ashfield House is unique. Exceptionally high standards. The care home organisation is pre-eminent. All homes are architecturally similar in design. Award winning staff are not only competent but offer the very best care available. Management v.professional.
26 August 2025
Overall, I'm satisfied with the level of care my Mum receives. Most of the carers are really helpful, and you can see they want to do a great job. Meal times are a concern with helping mum to eat and control of weight loss; if this could be improved, that would be appreciated. The cleanliness of the
facilities is of a high standard. For the hot weather, air conditioning would be a big improvement.
18 June 2025
We would like to say a massive thank you to Ashfield Care home staff, especially the activity worker, for making my mother's 105th Birthday so special. I believe that some of the residents also helped with the decorations which were absolutely brilliant.
I cannot recommend this Care home enough for
its care to its residents. All the staff are so helpful and always let us know if there have been any issues.
14 March 2025
My friend was very well cared for and treated with dignity at all times. We were always made welcome by staff, who remembered who we were (we visited every week). Staff were always friendly and caring. The home was very clean with lots going on for residents.
06 March 2025
My Dad has loads of praise for the staff here. He tells me they do look after me here.
His room is always clean. The bed is always made.
Dad is always happy.
When he first came, there were a few things to sort out due to his personality, but the staff have nailed it! Thank you.
29 January 2025
Ashfield House has always had a lovely welcoming atmosphere. It is a lovely building and kept clean and tidy. My Nan has lived here for a number of years now and at the age of almost 102 years is now receiving end-of-life care. Sadly I and other families have had cause to complain about the lack of
end-of-life care she is receiving now. There have been insufficient numbers of staff to attend to her meaning very long gaps in personal care. I have spoken to the current manager about these concerns over the phone and over the last couple of days things appear to have improved somewhat. I do plan to have further conversations with her regarding the end-of-life care provision. As an ex-nurse of over 30 years, this is an area in which I have a great deal of experience and it is why I have noticed and identified the shortfalls in care as I and other family members spend time sitting with Nan.
Would I recommend Ashfield House? Yes, I would.
28 January 2025
The attitude of some of your staff to the person I visit is very poor.
15 January 2025
What a wonderful home for my nan, I was apprehensive that she would be very anxious moving from home but she is in great spirits. The Christmas entertainment and atmosphere were lovely and she enjoyed singing along to all of the songs! The staff were very accommodating to the residents and us as
guests. I am very safe in the knowledge that Nan will be well looked after here.
19 December 2024
The care from staff has been outstanding. They cater for everything my mother requires. I would recommend to anyone that the care is absolutely brilliant. My mother settled in very quickly and she was happy here. I find I don't worry about a thing with her care, she will miss this home.
13 November 2024
Nan came in as an emergency following a fall at home and was unable to care for herself. The manager assessed her with the deputy the same day and facilitated the move into Ashfield House seamlessly. In the three weeks she has been here she has been able to recouperate and has been guided to
rehabilitate herself to be able to go home. She has been treated with dignity and respect throughout and has eaten fabulously! A big thank you to all the wonderful staff at Ashfield, you all do an amazing job.
24 October 2024
Very pleased with the residential home. The staff are very caring, nothing is too much trouble.
16 September 2024
My Dad always looks well cared for. The home is always clean and tidy and odour free. I am always updated with my Dad's changes.
17 June 2024
I have visited my mum at Ashfield House c. monthly over the last couple of years. Even unannounced, my mum is well dressed, well groomed, comfortable, happy, relaxed and confident. Today, for her 104th birthday, the Ashfield team had decorated a room with customised posters, provided tea for her
visitors and worked with us family members to make her day special and perfect. I am so immensely grateful to one member of staff in particular and the Ashfield House team for the care, empathy, patience and support that they evidently give to our mum every day. I have experienced another care home in another area where my dad stayed in the early 2000s - I can safely say that Ashfield House is on another, higher plane, and I sleep soundly knowing that my mum is beautifully cared for every precious day of her life. Thank you to all the Ashfield team from the bottom of my heart.
17 June 2024
My mother-in-law has been at Ashfield for the last 3 years, and we have been so impressed with how she has been looked after. It was her 104th Birthday today and we would like to say a big thank you to all the staff
who went out of their way to make it a special day for her.
24 April 2024
My nan has been in Ashfield for a while now. The staff are always friendly and welcoming. The staff always treat my nan with dignity and respect. I’m happy knowing my nan is safe and well cared for. My nan always seems happy and says she enjoys the activities.
19 April 2024
From Mum’s initial assessment to moving into Ashfield House, the staff were supportive and empathetic to the enormous decision that we were making as a family. The staff have an excellent understanding of the complexities of living with dementia. We were able to arrange Mum’s room before her moving
in, which helped her transition. The staff are treating Mum with dignity and respect and they have been so welcoming to all of her visitors. Nothing is too much trouble. Ashfield House is a real home from home.
19 April 2024
Since Mum moved into Ashfield House she has settled in really well. She has been made to feel welcome by all the staff. She is well looked after and cared for and she loves her en-suite room. Visiting is made really easy and we as a family are also made to feel welcome.
19 April 2024
Lonely without family/activities. Feel safe.
Latest Reviews for Ashfield House
21 January 2026
Ashfield House has a lovely, warm, friendly atmosphere from the moment you walk in. The staff are kind, caring, and nothing is too much trouble. Residents are treated with dignity and respect, and the staff take time to deal with individual needs and concerns.
05 January 2026
My mum came here for respite care. I was very impressed with the level of professionalism. The staff were very polite and engaged with you. Prior to coming to Ashfield House, my mum struggled to eat, but while at Ashfield, she looked forward to her meals. She was also happier. I was also impressed
with the activities for the residents. I highly recommend this home to anyone who wants to use their services.
19 September 2025
Ashfield House is unique. Exceptionally high standards. The care home organisation is pre-eminent. All homes are architecturally similar in design. Award winning staff are not only competent but offer the very best care available. Management v.professional.
26 August 2025
Overall, I'm satisfied with the level of care my Mum receives. Most of the carers are really helpful, and you can see they want to do a great job. Meal times are a concern with helping mum to eat and control of weight loss; if this could be improved, that would be appreciated. The cleanliness of the
facilities is of a high standard. For the hot weather, air conditioning would be a big improvement.
18 June 2025
We would like to say a massive thank you to Ashfield Care home staff, especially the activity worker, for making my mother's 105th Birthday so special. I believe that some of the residents also helped with the decorations which were absolutely brilliant.
I cannot recommend this Care home enough for
its care to its residents. All the staff are so helpful and always let us know if there have been any issues.
14 March 2025
My friend was very well cared for and treated with dignity at all times. We were always made welcome by staff, who remembered who we were (we visited every week). Staff were always friendly and caring. The home was very clean with lots going on for residents.
06 March 2025
My Dad has loads of praise for the staff here. He tells me they do look after me here.
His room is always clean. The bed is always made.
Dad is always happy.
When he first came, there were a few things to sort out due to his personality, but the staff have nailed it! Thank you.
29 January 2025
Ashfield House has always had a lovely welcoming atmosphere. It is a lovely building and kept clean and tidy. My Nan has lived here for a number of years now and at the age of almost 102 years is now receiving end-of-life care. Sadly I and other families have had cause to complain about the lack of
end-of-life care she is receiving now. There have been insufficient numbers of staff to attend to her meaning very long gaps in personal care. I have spoken to the current manager about these concerns over the phone and over the last couple of days things appear to have improved somewhat. I do plan to have further conversations with her regarding the end-of-life care provision. As an ex-nurse of over 30 years, this is an area in which I have a great deal of experience and it is why I have noticed and identified the shortfalls in care as I and other family members spend time sitting with Nan.
Would I recommend Ashfield House? Yes, I would.
28 January 2025
The attitude of some of your staff to the person I visit is very poor.
15 January 2025
What a wonderful home for my nan, I was apprehensive that she would be very anxious moving from home but she is in great spirits. The Christmas entertainment and atmosphere were lovely and she enjoyed singing along to all of the songs! The staff were very accommodating to the residents and us as
guests. I am very safe in the knowledge that Nan will be well looked after here.
19 December 2024
The care from staff has been outstanding. They cater for everything my mother requires. I would recommend to anyone that the care is absolutely brilliant. My mother settled in very quickly and she was happy here. I find I don't worry about a thing with her care, she will miss this home.
13 November 2024
Nan came in as an emergency following a fall at home and was unable to care for herself. The manager assessed her with the deputy the same day and facilitated the move into Ashfield House seamlessly. In the three weeks she has been here she has been able to recouperate and has been guided to
rehabilitate herself to be able to go home. She has been treated with dignity and respect throughout and has eaten fabulously! A big thank you to all the wonderful staff at Ashfield, you all do an amazing job.
24 October 2024
Very pleased with the residential home. The staff are very caring, nothing is too much trouble.
16 September 2024
My Dad always looks well cared for. The home is always clean and tidy and odour free. I am always updated with my Dad's changes.
17 June 2024
I have visited my mum at Ashfield House c. monthly over the last couple of years. Even unannounced, my mum is well dressed, well groomed, comfortable, happy, relaxed and confident. Today, for her 104th birthday, the Ashfield team had decorated a room with customised posters, provided tea for her
visitors and worked with us family members to make her day special and perfect. I am so immensely grateful to one member of staff in particular and the Ashfield House team for the care, empathy, patience and support that they evidently give to our mum every day. I have experienced another care home in another area where my dad stayed in the early 2000s - I can safely say that Ashfield House is on another, higher plane, and I sleep soundly knowing that my mum is beautifully cared for every precious day of her life. Thank you to all the Ashfield team from the bottom of my heart.
17 June 2024
My mother-in-law has been at Ashfield for the last 3 years, and we have been so impressed with how she has been looked after. It was her 104th Birthday today and we would like to say a big thank you to all the staff
who went out of their way to make it a special day for her.
24 April 2024
My nan has been in Ashfield for a while now. The staff are always friendly and welcoming. The staff always treat my nan with dignity and respect. I’m happy knowing my nan is safe and well cared for. My nan always seems happy and says she enjoys the activities.
19 April 2024
From Mum’s initial assessment to moving into Ashfield House, the staff were supportive and empathetic to the enormous decision that we were making as a family. The staff have an excellent understanding of the complexities of living with dementia. We were able to arrange Mum’s room before her moving
in, which helped her transition. The staff are treating Mum with dignity and respect and they have been so welcoming to all of her visitors. Nothing is too much trouble. Ashfield House is a real home from home.
19 April 2024
Since Mum moved into Ashfield House she has settled in really well. She has been made to feel welcome by all the staff. She is well looked after and cared for and she loves her en-suite room. Visiting is made really easy and we as a family are also made to feel welcome.
19 April 2024
Lonely without family/activities. Feel safe.