Ashfield House, Wellingborough, Northamptonshire
Ashfield House, Wellingborough, Northamptonshire
Ashfield House, Wellingborough, Northamptonshire

Ashfield House is part of the innovative and expanding Shaw Healthcare portfolio, known throughout the healthcare industry for the high levels of care their facilities provide to elderly and fragile individuals.

The home's forty bedrooms are open to admissions from people with dementia and Alzheimer's, offering en-suite accommodation and good areas for socialising with other residents.

The service is registered with the Care Quality Commission and adheres to all modern care standards, while a highly-trained team of staff look for any methods that allow them to offer more flexible and enjoyable lifestyles to their residents.

Group: Shaw Healthcare

Person in charge: Julie Burns (Manager)

Local Authority / Social Services: Northamptonshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 40

Rooms with ensuite WC: 40

Facilities & Services: Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Ashfield House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.2 Ashfield House has a Review Score of 9.2 (9.236)

The Review Score of 9.2 (maximum of 10) for Ashfield House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Ashfield House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.486 for Ashfield House is calculated as follows: ( (39 Excellents x 5) + (29 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 72 Ratings = 4.486

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.75 Points relating to the number of positive Reviews for Ashfield House is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 6 Reviews ÷ 8 Target = 0.750

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Ashfield House?

  • Extremely LIKELY
    5
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Ashfield House

  • Daughter of Resident/Service User
    3
  • Husband of Resident/Service User
    1
  • Relative of Resident/Service User
    1
  • Son of Resident/Service User
    1

Placing my mum into a care home was an extremely difficult decision. Ashfield House staff and management helped the transition for myself and my family and our acceptance of the situation. Mum has been treated with kindness and care, staff and management have been accessible and supportive throughout her stay. The facilities enabled us as a family to trust staff to be able to look after mum and we have always been welcomed as visitors whenever visited or needed to talk.
We would recommend Ashfield House in Raunds on the basis of our experience with our mum.

How likely would you be to recommend Ashfield House? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Satisfactory

The care my mother received while in the home for 2 years was second to none. She was well cared for by all the staff. She was kept well dressed and clean with her hair and nails always looking well kept. From the cleaners right up to the management, all were excellent.

How likely would you be to recommend Ashfield House? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I cannot praise the staff so much they were brilliant with my mother and on the day she died, they made sure she was not on her own until I got there, which I think was above and beyond.

Never had any problems and was always phoned if there was needed to have any changes or questions and nothing was done until they spoke to me.

How likely would you be to recommend Ashfield House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All the staff are very hard working and treat all the residents with courtesy and dignity despite any minor problems that may occur on a day to day basis. On 22nd April, my wife and I had the pleasure of celebrating our diamond wedding anniversary and the staff all contributed to a fantastic basket of flowers. In addition, the care home laid on a small party for our family and friends with a splendid array of food and a few drinks. Although I offered to contribute to the costs involved, I was not allowed to. My wife and I were very grateful and a most enjoyable time was had by all. All the staff excelled themselves.

How likely would you be to recommend Ashfield House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We cannot fault any part. It is wonderful from the manager down, always very caring and friendly. Spotlessly clean.

How likely would you be to recommend Ashfield House? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been living at Ashfield House for a year now. During this time she has been looked after and well cared for by all members of staff from the care team to the cleaners, laundry team, handyman, hairdresser, secretary and the cooks. She is known by name and from the things that the staff do and say, they know my mother well. My mother, in common with other residents, is always well turned out and colour coordinated. Treated as an individual, she likes to have her perfume and eyebrows 'on' with a bit of lippy applied which staff do for her and this makes her feel content. We can visit mum at any time and are welcomed by the staff. My mother refers to Ashfield House as her home when we are out and about. She tells me she is happy and feels safe. The environment is bright, clean and well decorated. As a family, we feel secure in the knowledge that our mum is cared for, never alone and her needs are being met. We have not regretted our choice of residential care for mum.

How likely would you be to recommend Ashfield House? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Care Home Idol 2016

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