Ashfield House is part of the innovative and expanding Shaw Healthcare portfolio, known throughout the healthcare industry for the high levels of care their facilities provide to elderly and fragile individuals.
The home's forty bedrooms are open to admissions from people with dementia and Alzheimer's, offering en-suite accommodation and good areas for socialising with other residents.
The service is registered with the Care Quality Commission and adheres to all modern care standards,...
Ashfield House is part of the innovative and expanding Shaw Healthcare portfolio, known throughout the healthcare industry for the high levels of care their facilities provide to elderly and fragile individuals.
The home's forty bedrooms are open to admissions from people with dementia and Alzheimer's, offering en-suite accommodation and good areas for socialising with other residents.
The service is registered with the Care Quality Commission and adheres to all modern care standards, while a highly-trained team of staff look for any methods that allow them to offer more flexible and enjoyable lifestyles to their residents.
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Ashfield House has a Review Score of 9.6 (9.582) out of 10, based on 21 reviews in the last 2 years.
Over all time Ashfield House has 60 reviews.
Very pleased with the residential home. The staff are very caring, nothing is too much trouble.
Very pleased with the residential home. The staff are very caring, nothing is too much trouble.
Thank you so much for taking the time to leave us these kind comments.
My Dad always looks well cared for. The home is always clean and tidy and odour free. I am always updated with my Dad's changes.
My Dad always looks well cared for. The home is always clean and tidy and odour free. I am always updated with my Dad's changes.
Thank you for leaving us these kind words about the care of your Dad, we appreciate it.
I have visited my mum at Ashfield House c. monthly over the last couple of years. Even unannounced, my mum is well dressed, well groomed, comfortable, happy, relaxed and confident. Today, for her 104th birthday, the Ashfield team had decorated a room with customised posters, provided tea for her...
I have visited my mum at Ashfield House c. monthly over the last couple of years. Even unannounced, my mum is well dressed, well groomed, comfortable, happy, relaxed and confident. Today, for her 104th birthday, the Ashfield team had decorated a room with customised posters, provided tea for her visitors and worked with us family members to make her day special and perfect. I am so immensely grateful to one member of staff in particular and the Ashfield House team for the care, empathy, patience and support that they evidently give to our mum every day. I have experienced another care home in another area where my dad stayed in the early 2000s - I can safely say that Ashfield House is on another, higher plane, and I sleep soundly knowing that my mum is beautifully cared for every precious day of her life. Thank you to all the Ashfield team from the bottom of my heart.
This is such a lovely review to read, thank you so much. It is a delight to hear that your mum feels happy and relaxed here with us at Ashfield House. Your kind words will be passed onto the rest of the wonderful team.
who went out of their way to make it a special day for her.
who went out of their way to make it a special day for her.
Thank you for taking the time to leave us this lovely review about the care of your mother-in-law. Our team will be touched to read it.
My nan has been in Ashfield for a while now. The staff are always friendly and welcoming. The staff always treat my nan with dignity and respect. I’m happy knowing my nan is safe and well cared for. My nan always seems happy and says she enjoys the activities.
My nan has been in Ashfield for a while now. The staff are always friendly and welcoming. The staff always treat my nan with dignity and respect. I’m happy knowing my nan is safe and well cared for. My nan always seems happy and says she enjoys the activities.
Thank you for leaving us this lovely review about the care of your nan. I will make sure to pass your kind words on to the rest of the team who will be delighted to read this.
From Mum’s initial assessment to moving into Ashfield House, the staff were supportive and empathetic to the enormous decision that we were making as a family. The staff have an excellent understanding of the complexities of living with dementia. We were able to arrange Mum’s room before her moving...
From Mum’s initial assessment to moving into Ashfield House, the staff were supportive and empathetic to the enormous decision that we were making as a family. The staff have an excellent understanding of the complexities of living with dementia. We were able to arrange Mum’s room before her moving in, which helped her transition. The staff are treating Mum with dignity and respect and they have been so welcoming to all of her visitors. Nothing is too much trouble. Ashfield House is a real home from home.
Thank you so much for leaving us a review about the care of your mum. Our team strive to achieve the best quality of care for our residents and they will be delighted to read this, thank you.
Since Mum moved into Ashfield House she has settled in really well. She has been made to feel welcome by all the staff. She is well looked after and cared for and she loves her en-suite room. Visiting is made really easy and we as a family are also made to feel welcome.
Since Mum moved into Ashfield House she has settled in really well. She has been made to feel welcome by all the staff. She is well looked after and cared for and she loves her en-suite room. Visiting is made really easy and we as a family are also made to feel welcome.
Thank you so much for leaving us a review about the care of your mum. Our team will be delighted to read this, thank you.
Lonely without family/activities. Feel safe.
Lonely without family/activities. Feel safe.
Thank you for taking the time to write us this lovely review!
I love it here at Ashfield House; I have been here six years coming on for seven years.
I love it here at Ashfield House; I have been here six years coming on for seven years.
Thank you so much for taking the time to leave us a review; we really appreciate it.
I am very happy at Ashfield House. The staff are all very kind and helpful and we are looked after very well.
I am very happy at Ashfield House. The staff are all very kind and helpful and we are looked after very well.
Thank you so much for taking the time to leave us a review; we really appreciate it.
Overall this care home more than caters for the needs of residents. Always helping and on hand. The condition is always clean, tidy and to a good standard. Entertainment is provided for the residents on a good and regular standard also.
Overall this care home more than caters for the needs of residents. Always helping and on hand. The condition is always clean, tidy and to a good standard. Entertainment is provided for the residents on a good and regular standard also.
This is such a lovely review to read, thank you. Our excellent team strive to achieve the best quality of care for all of our residents.
Fantastic Christmas party enjoyed by all the clients and their families. Great entertainment and food. The staff worked very hard with the organisation, decorations and help and service on the day. They take excellent care of my sister-in-law who has dementia and nothing is too much trouble. The...
Fantastic Christmas party enjoyed by all the clients and their families. Great entertainment and food. The staff worked very hard with the organisation, decorations and help and service on the day. They take excellent care of my sister-in-law who has dementia and nothing is too much trouble. The team also have an excellent manager.
This is such a lovely review to read, thank you. It really means a lot to the whole team to hear this about your sister-in-law's care. Your lovely comments will be passed on.
Mum is always well looked after and cared for.
Mum is always well looked after and cared for.
Your kind words will be passed on to the rest of the team.
The service and care given by Shaw Healthcare staff are excellent. We appreciate this and have no regrets in our choice of care home.
The service and care given by Shaw Healthcare staff are excellent. We appreciate this and have no regrets in our choice of care home.
This is lovely to read, thank you. We will continue to provide this excellent care, any questions please do not hesitate to ask.
Mum has been here for five years and had her 100th birthday here in February. Cannot praise staff enough. They treated Mum as if she is their mum. After my visits I can go home and be at peace knowing Mum is being looked after.
Mum has been here for five years and had her 100th birthday here in February. Cannot praise staff enough. They treated Mum as if she is their mum. After my visits I can go home and be at peace knowing Mum is being looked after.
This is such a lovely review to read, thank you. Everyone here is one big family, your kind words will be passed onto the rest of the hardworking team.
The only suggestion I have is an online site whereby you can find out, without asking staff, what the patient has had...
The only suggestion I have is an online site whereby you can find out, without asking staff, what the patient has had to eat, any activities, their health etc. Some new homes have this facility.
Thank you so much for leaving us this kind review. We appreciate your feedback and it will be passed on.
My father is always looked after well. Carers will always talk to my dad with respect and make sure he is clean and well fed and they make sure he spends time with his family as they know that's good for his mind! He knows a lot of carers and when he is himself says how good they are, so thanks for...
My father is always looked after well. Carers will always talk to my dad with respect and make sure he is clean and well fed and they make sure he spends time with his family as they know that's good for his mind! He knows a lot of carers and when he is himself says how good they are, so thanks for doing a good job.
Thank you for leaving us this kind review. Your lovely comments about our home and the team itself will be passed on.
Thanks to all the team!
Thanks to all the team!
Thank you for leaving us this kind review; we really appreciate it. Your lovely comments will be passed on to the rest of the team.
Comfortable, friendly and clean with no old people or smells. All staff are very amiable and friendly.
Comfortable, friendly and clean with no old people or smells. All staff are very amiable and friendly.
Thank you for taking the time to leave us a review, we really appreciate it.
I can't praise Ashfield House enough. They have made a heart breaking decision an easy and smooth transition. The staff are dedicated, hard-working and caring. They include the family with residents and make you feel extremely welcome. my mum is safe and cared for and I couldn't be more grateful.
I can't praise Ashfield House enough. They have made a heart breaking decision an easy and smooth transition. The staff are dedicated, hard-working and caring. They include the family with residents and make you feel extremely welcome. my mum is safe and cared for and I couldn't be more grateful.
Thank you for your kind words, this will be passed on to our wonderful team!
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I have been working at Ashfield House for a total of 13 years. My role as a Home Manager is to uphold Shaw Healthcare’s values, which are wellness,...
I have been working at Ashfield House for a total of 13 years. My role as a Home Manager is to uphold Shaw Healthcare’s values, which are wellness, happiness and kindness. I enjoy the responsibility of my role and take pride in ensuring the person-centred care needs are met for each resident.
My motivation to achieve is to see happy and well-cared-for service users and dedicated and enthusiastic staff. Ashfield House has a very warm and friendly environment. We strive to encourage the independence of our service users and make them feel at home. In my free time, I enjoy spending quality time with my family.
I have been working at Ashfield House for 5 years. I started as a Support Worker and have made my way up to become a Senior Support Worker.
I enjoy...
I have been working at Ashfield House for 5 years. I started as a Support Worker and have made my way up to become a Senior Support Worker.
I enjoy working at Ashfield House because there is such a great team here. I enjoy the challenge and love to see a smile on the resident's faces.
The staff are friendly...
I have worked at Ashfield House for nearly 2 years. My job role is Senior and Team Leader.In my spare time enjoy seeing my friends
My name is Fiona and I have worked at Ashfield House for almost 7 years. I have 2 main roles and they are as a Laundry Assistant and as a Domestic...
My name is Fiona and I have worked at Ashfield House for almost 7 years. I have 2 main roles and they are as a Laundry Assistant and as a Domestic Assistant. I am happy to help out anywhere in the home if needed. At present, I am helping the Support Workers prepare and serve breakfast to all of our residents, either in the dining room or the resident’s room. I enjoy working in the laundry and do my best to make sure all the resident’s clothes are washed and ironed to a high standard. I take pride in ensuring the clothes and linen are being folded correctly and that the linen cupboards are clean and tidy. My other role is as a domestic, again, it’s a job I get great satisfaction from. I enjoy being part of a team whose only wish is to have a spotlessly clean and tidy home for everyone who lives or works here to enjoy. It’s not all hard work though. It’s also my chance to get to know the residents and to have a chat and a laugh with them whilst cleaning their rooms. The residents are always appreciative of anything we do for them and they always thank us. I enjoy working here because of the good friends I have made and how we can all pull together when needed and work as a team.
I enjoy getting to know the residents' life...
I have worked at Victoria House for nearly 11 years, it was my first ever job all those years ago.The residents love when they see them and would always be smiling.
I have worked at Ashfield House for 7 years. Within those 7 years I have worked my way up to Senior and have progressed to covering nights as Team...
I have worked at Ashfield House for 7 years. Within those 7 years I have worked my way up to Senior and have progressed to covering nights as Team leader
I love coming to work to see and care for the residents, I enjoy listening to them reminisce on their past and help them to remember things. Hearing their stories helps me get to know the residents better and be able to adapt my caring role to suit their needs. We have lots of activities for the residents and when we have entertainers on we all enjoy getting those that are able, up singing and dancing.
Ashfield is a very caring home, the team are very honest and trustworthy with the residents being our number one priority, just like one big happy family.
I have worked at Ashfield House for 18 months, this was my first caring role, at first it was a little daunting as you don’t really know what to...
I have worked at Ashfield House for 18 months, this was my first caring role, at first it was a little daunting as you don’t really know what to expect but I have really enjoyed my learning process.
Getting to know the residents and what their needs are helps when doing my caring role. I love seeing the residents happy and smiling which makes my day worthwhile.
I would like to in time progress to a higher level of care within Ashfield as it is a very happy home to work in and the staff team are brilliant.
I began working for Ashfield House in 2013 as an Activity worker. We have entertainers come into the home on a weekly basis as well as chair keep fit...
I began working for Ashfield House in 2013 as an Activity worker. We have entertainers come into the home on a weekly basis as well as chair keep fit sessions. The residents really enjoy listening to the singing and it is wonderful to see them singing along and those that are able get up dancing with other residents and staff.
We have a reading section and a place to do jigsaws which the residents all enjoy doing. I love my job and it is a pleasure to come to work, seeing the residents happy, it is their home and we try to maintain as much independence as is possible for each individual.
The staff are very caring and we all work very much as a Team to maintain the wellness and happiness of our residents.
I started work at Ashfield House in 2004, as a Support Worker and also cover Senior Support roles.
I really enjoy my job and have seen a lot of...
I started work at Ashfield House in 2004, as a Support Worker and also cover Senior Support roles.
I really enjoy my job and have seen a lot of changes of how people deal with Dementia and the understanding of this condition. I help mentor other members of staff joining our team, sometimes this is an eye opener as they do not realise the amount of hard work that is involved within the Support role.
The team at Ashfield are very knowledgeable and have the upmost respect and time for all our residents. We all ensure that residents are cared for keeping their own dignity and as much as possible their independence.
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