Ashfield House

The carers and senior staff are always helpful and most importantly approachable. They take the time to listen to residents. Highly recommended.

Wouldn't hesitate to recommend Ashfield House.

A happy, homely place to be.

Fantastic place.

The staff are very friendly and helpful. She has lost top teeth today. These need to be found asap as she couldn't manage another visit to the dentist. Everywhere is clean and tidy.

I feel satisfied with Ashfield. The service user always complains about the food but this will always be the case. Sometimes getting an answer to phone calls can be rather long.

My friend has been at Ashfield now for a few months. Due to covid it has been difficult to come and visit at times, but the staff at Ashfield always keep me up to date with anything. The staff are very friendly and helpful. I have not had to worry about her as the care in which she receives is 10 out of 10.

My dad has been here for over eighteen months now. All through the pandemic I have not had to worry about him as the care he receives is exemplary. Any problems, the care staff have always rang me. The appointment system to be able to see my dad has run so efficiently. The care staff, plus the office guys are always so pleasant and it feels like they are my extended family.

My friend is happy at Ashfield House. The staff are helpful. They assist her with her meals when needed as she has Parkinson's. She enjoys the meals which are well cooked. Her room is clean and comfortable. My friend enjoys the activities, she likes the singing. I would recommend Ashfield House to anyone.

My mother is currently in Ashfield House and she couldn’t love it more! She’s always saying how kind and helpful the staff are. The communication is fantastic and I couldn’t wish for a better care home for my mum.

My pre-arranged visit went very well. The provision of apron, gloves and a temperature check. My own mask. Every care was taken. I felt safe. My Mother-in-law looked very well cared for.

Mum's been here at Ashfield for over 2 years and has been very happy and felt 'loved' by all the staff. Impressed with the professionalism and care and I feel that I am able to talk to staff on any matter relating to Mum no matter what. Despite the current situation, I feel that Mum is being kept safe in Ashfield which is very reassuring. Thanks to all the staff.

My friend has been living at Ashfield House for a while now. There is always a lovely atmosphere in the home and the staff are very friendly. My friend is always saying what great care she receives. I would highly recommend Ashfield House.

My Mum has been a resident at Ashfield House for 4 years and we have always seen how good the care is at the home. We feel like the staff are part of our family now. It was my Mum's 90th birthday on 18th January, she was treated like a princess. The home organised a party with a singer, food, drink and a beautiful cake. The family and all the residents were welcomed to the party and the whole day was perfect. Staff who were not on duty came in to celebrate. My Mum might not remember the day due to dementia but we will certainly cherish it as a family. We cannot thank or praise the staff at Ashfield House enough for all their care and kindness over the years.

We would recommend Ashfield House in Raunds on the basis of our experience with our mum.

The care my mother received while in the home for 2 years was second to none. She was well cared for by all the staff. She was kept well dressed and clean with her hair and nails always looking well kept. From the cleaners right up to the management, all were excellent.

I cannot praise the staff so much they were brilliant with my mother and on the day she died, they made sure she was not on her own until I got there, which I think was above and beyond.

Never had any problems and was always phoned if there was needed to have any changes or questions and nothing was done until they spoke to me.

All the staff are very hard working and treat all the residents with courtesy and dignity despite any minor problems that may occur on a day to day basis. On 22nd April, my wife and I had the pleasure of celebrating our diamond wedding anniversary and the staff all contributed to a fantastic basket of flowers. In addition, the care home laid on a small party for our family and friends with a splendid array of food and a few drinks. Although I offered to contribute to the costs involved, I was not allowed to. My wife and I were very grateful and a most enjoyable time was had by all. All the staff excelled themselves.

We cannot fault any part. It is wonderful from the manager down, always very caring and friendly. Spotlessly clean.

My mother has been living at Ashfield House for a year now. During this time she has been looked after and well cared for by all members of staff from the care team to the cleaners, laundry team, handyman, hairdresser, secretary and the cooks. She is known by name and from the things that the staff do and say, they know my mother well. My mother, in common with other residents, is always well turned out and colour coordinated. Treated as an individual, she likes to have her perfume and eyebrows 'on' with a bit of lippy applied which staff do for her and this makes her feel content. We can visit mum at any time and are welcomed by the staff. My mother refers to Ashfield House as her home when we are out and about. She tells me she is happy and feels safe. The environment is bright, clean and well decorated. As a family, we feel secure in the knowledge that our mum is cared for, never alone and her needs are being met. We have not regretted our choice of residential care for mum.