Latest Reviews for Chapel Garth EMI Residential Home
15 January 2026
My Father has been a Resident here for approximately 18 months now, there is always a smile from Staff when I visit, it is always clean and tidy and the smell of a home cooked dinner is delightful. My Father is always treated with dignity and very well looked after
26 October 2025
On arrival the home looks very outdated from the outside. Inside is still outdated too and repairs still have not been attended to. This is unfair on the staff and also poor hygiene control with no running hot water for staff & visitors. I have a lot of respect for the staff as it is not easy.
At times personal care is not as it should be , We understand there are staff shortages but personal care is paramount. The staff are fabulous and are trying their best with limited resources in the home. The food always looks nice and smells lovely. Mum has no complaints with this and has a varied good diet. Activities are varied in and around the home to suit one's need but it would be nice to see the residents going out on short day trips. Families may be able to help with this.
You are straight there putting the fees up yet Mum's room as never been attended to since becoming a resident in 2018 and has been reported many times.
29 September 2025
Initial observations show that the building is tired and in need or some repair and tlc. However, the care team are amazing. The care, support and dignity the care team show and give is second to none. The friendship and support is also extended to myself and other family members. The food always
looks amazing and is a mix of traditional and seasonal. Entertainment is organised as best as possible and is always suitable to residents needs and capabilities. A social media Page keeps me updated with up coming events, photos of my mum enjoying in house and external organised entertainment and other general information. Regular updates with mums care plan keeps me involved too.
22 September 2025
Staff are very friendly to my mother and all her family been very supportive to myself when mam got nasty with and talk to me about her condition Mam seem very happy here and is well looked after each day
22 September 2025
My experience ie second to none very caring ,fun and the residents are very well looked after the food is amazing the residents are always clean taken to the bathroom regularly,they are always entertaining them in different ways taking them out doing crafty things having hair doe regularly and a
chiropodist reguler
18 September 2025
All the staff are so Lovely and caring with all the residents. The Home activities are really good. Residents are supervised and accompanied outside to the park or shops on occasion. Lovely home cooked food provided.
18 September 2025
My mum is well cared for and happy at Chapel Garth. The staff are most accommodating and always available to answer any concerns and rectify any issues as and when they come up. The home is clean, comfortable and well maintained.
I would recommend this home to anyone looking for a supportive place
for a loved one.
01 July 2025
My mum is currently at the home and the staff are brilliant and do their best although there is not enough of them. I have every respect for the job they do. I understand that since Covid it's harder for the home to recruit.
The home itself is very outdated and requires a complete revamp. There is
no garden to speak of and when you drive up the place looks miserable with peeling paint and foliage growing out of the gutters.
They do run family days but they are always during the week and mid day. It would be nice for these to take place on a weekend so those that do work could attend."
31 January 2024
The staff are friendly and caring and have helped our mother to settle in. The management has been very understanding when problems have occurred.
31 January 2024
We have used Chapel Garth eight times in the last 9 months and on each occasion found the staff and management to be excellent. My mother is treated with kindness, the staff are friendly and she is treated with care and dignity, the facilities are good, as is the cleanliness, the range of activities
are interesting and stimulating. The meals and drinks are good and I am pleased with the safety and security. My opinion is that the value for money is good and I will certainly want to use Chapel Garth again to look after my mother.
31 January 2024
I always find the home very clean and friendly. Mum always looks well cared for e.g. always clean and generally well groomed. The staff are all very caring and friendly. Mum never shows any signs of distress and always tells me how much she is well looked after.
29 January 2024
The care home manager is excellent and all the staff I have had the pleasure of meeting are wonderful.
The home is friendly and caring towards the residents and the visitors, nothing is too much trouble.
Plenty of activities for the residents and regular tea and biscuit breaks.
Rooms are clean
and always secure when empty. The lounge area is very spacious with a TV and is the central point and always a hive of activity.
Overall, I'm very pleased with every aspect.
14 November 2022
A very nice place, lovely staff. My mother likes it very much, she said she would like to stay again.
31 January 2022
Accommodation is excellent, all staff are friendly and very helpful. My sister has settled into how comfortable room and always comments on the enjoyable meals she is provided with. All safety aspects during the present covid times we are going through have been carried out. The activities provided
for the residents are appreciated and enjoyed.
13 August 2021
Due to Covid we haven't actually been inside but my mother has been in several care homes for respite care and this is the only one where she hasn't come back a little distressed.
11 August 2021
Chapel Garth is very homely.
Staff are "amazing".
Great range of activities.
Excellent home-cooked food.
A very big "thank you" to you all, it has not been easy over the past year, each and every one of you are "amazing".
27 July 2021
My grandmother is very well looked after, all her needs are met and she has plenty of activities and stimulation to help her keep active.
04 November 2019
My mother has been in Chapel Garth for 6 years. We have had our ups and downs as can be expected, but on the whole, mum has been happy there. The entertainment staff are wonderful. I have always found the staff to be approachable and the manager has always been sympathetic and helpful.
29 October 2019
As my wife has only recently become a resident of the above care home it is difficult to make comments! I can say this, however, what I have seen so far on my daily visit to my wife - is compassion - kindness - caring - consideration from all members of staff who have a most difficult job to do!
25 October 2018
Care staff take wheelchair-bound residents to local shops and area to give them a change of scenery.
Security of Chapel Garth is good, rooms locked when not occupied, the main door secure. Garden area supervised when residents use it. Frequent tea and treats for residents throughout the day.
Television sound turned down but subtitles on, films benefit all residents.
A quiet area by the main door and corner of the main area benefits visitors talking to their resident relatives/friends. Care staff on hand to assist residents mobility at all times.
Latest Reviews for Chapel Garth EMI Residential Home
15 January 2026
My Father has been a Resident here for approximately 18 months now, there is always a smile from Staff when I visit, it is always clean and tidy and the smell of a home cooked dinner is delightful. My Father is always treated with dignity and very well looked after
26 October 2025
On arrival the home looks very outdated from the outside. Inside is still outdated too and repairs still have not been attended to. This is unfair on the staff and also poor hygiene control with no running hot water for staff & visitors. I have a lot of respect for the staff as it is not easy.
At times personal care is not as it should be , We understand there are staff shortages but personal care is paramount. The staff are fabulous and are trying their best with limited resources in the home. The food always looks nice and smells lovely. Mum has no complaints with this and has a varied good diet. Activities are varied in and around the home to suit one's need but it would be nice to see the residents going out on short day trips. Families may be able to help with this.
You are straight there putting the fees up yet Mum's room as never been attended to since becoming a resident in 2018 and has been reported many times.
29 September 2025
Initial observations show that the building is tired and in need or some repair and tlc. However, the care team are amazing. The care, support and dignity the care team show and give is second to none. The friendship and support is also extended to myself and other family members. The food always
looks amazing and is a mix of traditional and seasonal. Entertainment is organised as best as possible and is always suitable to residents needs and capabilities. A social media Page keeps me updated with up coming events, photos of my mum enjoying in house and external organised entertainment and other general information. Regular updates with mums care plan keeps me involved too.
22 September 2025
Staff are very friendly to my mother and all her family been very supportive to myself when mam got nasty with and talk to me about her condition Mam seem very happy here and is well looked after each day
22 September 2025
My experience ie second to none very caring ,fun and the residents are very well looked after the food is amazing the residents are always clean taken to the bathroom regularly,they are always entertaining them in different ways taking them out doing crafty things having hair doe regularly and a
chiropodist reguler
18 September 2025
All the staff are so Lovely and caring with all the residents. The Home activities are really good. Residents are supervised and accompanied outside to the park or shops on occasion. Lovely home cooked food provided.
18 September 2025
My mum is well cared for and happy at Chapel Garth. The staff are most accommodating and always available to answer any concerns and rectify any issues as and when they come up. The home is clean, comfortable and well maintained.
I would recommend this home to anyone looking for a supportive place
for a loved one.
01 July 2025
My mum is currently at the home and the staff are brilliant and do their best although there is not enough of them. I have every respect for the job they do. I understand that since Covid it's harder for the home to recruit.
The home itself is very outdated and requires a complete revamp. There is
no garden to speak of and when you drive up the place looks miserable with peeling paint and foliage growing out of the gutters.
They do run family days but they are always during the week and mid day. It would be nice for these to take place on a weekend so those that do work could attend."
31 January 2024
The staff are friendly and caring and have helped our mother to settle in. The management has been very understanding when problems have occurred.
31 January 2024
We have used Chapel Garth eight times in the last 9 months and on each occasion found the staff and management to be excellent. My mother is treated with kindness, the staff are friendly and she is treated with care and dignity, the facilities are good, as is the cleanliness, the range of activities
are interesting and stimulating. The meals and drinks are good and I am pleased with the safety and security. My opinion is that the value for money is good and I will certainly want to use Chapel Garth again to look after my mother.
31 January 2024
I always find the home very clean and friendly. Mum always looks well cared for e.g. always clean and generally well groomed. The staff are all very caring and friendly. Mum never shows any signs of distress and always tells me how much she is well looked after.
29 January 2024
The care home manager is excellent and all the staff I have had the pleasure of meeting are wonderful.
The home is friendly and caring towards the residents and the visitors, nothing is too much trouble.
Plenty of activities for the residents and regular tea and biscuit breaks.
Rooms are clean
and always secure when empty. The lounge area is very spacious with a TV and is the central point and always a hive of activity.
Overall, I'm very pleased with every aspect.
14 November 2022
A very nice place, lovely staff. My mother likes it very much, she said she would like to stay again.
31 January 2022
Accommodation is excellent, all staff are friendly and very helpful. My sister has settled into how comfortable room and always comments on the enjoyable meals she is provided with. All safety aspects during the present covid times we are going through have been carried out. The activities provided
for the residents are appreciated and enjoyed.
13 August 2021
Due to Covid we haven't actually been inside but my mother has been in several care homes for respite care and this is the only one where she hasn't come back a little distressed.
11 August 2021
Chapel Garth is very homely.
Staff are "amazing".
Great range of activities.
Excellent home-cooked food.
A very big "thank you" to you all, it has not been easy over the past year, each and every one of you are "amazing".
27 July 2021
My grandmother is very well looked after, all her needs are met and she has plenty of activities and stimulation to help her keep active.
04 November 2019
My mother has been in Chapel Garth for 6 years. We have had our ups and downs as can be expected, but on the whole, mum has been happy there. The entertainment staff are wonderful. I have always found the staff to be approachable and the manager has always been sympathetic and helpful.
29 October 2019
As my wife has only recently become a resident of the above care home it is difficult to make comments! I can say this, however, what I have seen so far on my daily visit to my wife - is compassion - kindness - caring - consideration from all members of staff who have a most difficult job to do!
25 October 2018
Care staff take wheelchair-bound residents to local shops and area to give them a change of scenery.
Security of Chapel Garth is good, rooms locked when not occupied, the main door secure. Garden area supervised when residents use it. Frequent tea and treats for residents throughout the day.
Television sound turned down but subtitles on, films benefit all residents.
A quiet area by the main door and corner of the main area benefits visitors talking to their resident relatives/friends. Care staff on hand to assist residents mobility at all times.