Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Southport Rest Home

stars
stars 29 December 2023
I cannot express how fantastic this home is. The staff are efficient, warm and caring. The accommodation is clean, bright and warm. The staff are so caring, mum has a small collection of angel ornaments and when she moved rooms the angels were set out on the window sill. I know how busy the lovely
staff are and myself and my sister were so touched by this gesture. My sister and I were both worried about Mum going into care but I can honestly say the manager and her staff have gone above and beyond for our mum and for all the other residents. Another thing worth mentioning is the wonderful food! The chef has worked here for twenty years and the food is freshly prepared. There are choices for each meal and a three course meal for lunch. There are also activities each day. I honestly cannot rate this home highly enough. Mum settled within a few days, which put our minds at rest. If you have a loved one who needs more care than you can give, please give the manager a call, this truly is a wonderful place.
Review from Ruth B (Daughter of Resident/Service User)