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Sheerwater Road, Woodham, Addlestone, KT15 3QL
View Full Details of Sheerwater HouseLatest Reviews for Sheerwater House
24 April 2025
My elderly Mother was a resident for 5 years in this small , very personal ,residential Care Home. It was local to us. She was very happy and settled in the home. Staff were so compassionate, obliging, considerate, caring , patient and exemplary at all times. Owner of care home was easily contactable, as was House Manager, and Mother's main daily Carer. Brilliant interaction between Carers and residents. Visiting was flexible, carers were always accessible to speak to, and I was kept informed of every detail and Mother's health at all times. They were extremely hard working and had genuine vocation with their responsibilities. One particular carer had a wonderful rapport with Mother , who always responded so well to her. Kitchen Staff produced excellent healthy, tasty meals, with plenty variety. Regular visits from local GP surgery also. I am truly grateful to them all, including the Care Home Owner. Thank you all at Sheerwater House for the happy five years Mother spent with you.
18 February 2025
My elderly friend and neighbour who had no family was placed here after her dementia got too bad for her to be at home. It was lovely to see her in such a caring and friendly environment. When I visited she was truly happy and well looked after. The amount of attention everyone got was incredible. The staff all seemed to really care. She has recently passed and seeing two staff members who were particularly great with her at her funeral genuinely upset was heartwarming. One of the ladies became a great comfort and friend to her which was just lovely. Thank you everyone there for working so hard and for actually caring!
25 June 2024
I am very happy with the facility and the staff who I feel are very helpful. I would like to thank the staff for looking after the person who I/they have responsibility for. I will try and encourage the person to change his clothes more regularly now he has new trousers. I will get him new tops when I go shopping.
20 June 2024
Always polite and care shown for my mum, keeps me up to date with any concerns. She seems very happy there and they understand her health issues. They show they care and try and give advise on anything she needs.
03 April 2023
Very helpful and attentive staff and management. Very good value in a quiet environment. Residents appear relaxed and in safe hands.
21 October 2022
The team are helpful and always friendly. The atmosphere is relaxed and warm. Would definitely recommend. The manager seems great, with a good team.
21 October 2022
Pleased to see him looking so good every time we visit. Always looking well cared for. Home is very comfortable. Staff very welcoming.
07 October 2022
My mother is happy here and loves the staff, in particular. She enjoys the homecooked for and the company of others. The staff are great with her, and we are confident she is in a safe place with people who care about her. We are lucky to have found such a lovely place for our mother.
30 August 2022
The home has been superb with my mother - very attentive, friendly and caring. I couldn't be happier with the care my mother received.
23 July 2019
When I first visited Sheerwater House I was struck by the friendly and caring family feel this home had. Placing a loved one into care is a difficult time for family members and the staff at Sheerwater House gave me the confidence I was doing the right thing and provided me with the assurance that my mother would be safe and care for. I did not and still don't need to make an appointment to see my mother. I can drop in at any time. This is a mark Sheerwater House, take us as you find us 'a true home from home'.
17 June 2019
My husband has been in this care home for 18 months now and he has the best of care. I have nothing but the greatest admiration for all the staff. There is plenty of food and drink available at all times. They also make sure their birthdays are special. When I visit, which is about every 10 days, I onserve the other residents all cared for with patience and compassion as some of them have extreme dementia. I, for one, am so grateful for their work. I know I couldn't cope.
23 January 2019
We placed my mother in this home after investigating several in the area. We think it is the right size and environment as it promotes a community and friendly feel. The staff can't do enough for the residents and food, entertainment and overall care and management are excellent. Activities are varied and keep the residents entertained and stimulated. We're absolutely convinced we made the right choice for our mother and are extremely happy with this care home.
10 August 2018
From 2011 to now my mother has been cared for in a very homely environment with the utmost dignity and respect. We have never had any cause for concern and any queries or issues are always dealt with in a prompt and professional manner. Being a relatively small home it always seems such a family type setting.
15 May 2018
My friend was transferred to Sheerwater House from hospital after her previous care home refused to have her back stating they couldn't meet her needs. Since her arrival at Sheerwater House, her appearance, attitude and sense of fun have all improved out of all recognition. She is back to reading, very chatty, goes out to a club once a week and is always well presented.
22 November 2017
My Uncle became unwell and the home tried to keep him residing with them for as long as possible prior to hospital admission, as per my wishes. When it became clear he was at end of life, the care home ensured he was sent back to them to live out his final days in dignity. Their professionalism and compassion to him and the family is to be noted.
27 July 2017
My brother was discharged here at short notice from hospital. The staff have taken the time to help him adjust to a new environment and ensured his personal hygiene standards didn't slip. They ask him questions and wait for him to respond, despite other friends and family being present that would answer for him.
16 January 2017
Very good home, mum has been there since March 2013 and is very happy, well fed and very well looked after in all ways.
10 January 2017
I went to Christmas lunch with my father in the lovely care home. We had a great time. Great music, lovely care and very good food. Everyone was happy, calm and peaceful. Thank you Sheerwater House.
21 December 2016
A very welcoming, friendly, caring and happy home. My mum has been at Sheerwater House for just over two years. I was very apprehensive about her going into a care home as I was unable to care for her any longer. Within a few weeks of her being there, I felt very sure that I had done the right thing.
16 December 2016
Lovely friendly care home with a family atmosphere. Plenty of activities throughout the year and everyone is made to feel extra special on their birthday.
Latest Reviews for Sheerwater House
24 April 2025
My elderly Mother was a resident for 5 years in this small , very personal ,residential Care Home. It was local to us. She was very happy and settled in the home. Staff were so compassionate, obliging, considerate, caring , patient and exemplary at all times. Owner of care home was easily contactable, as was House Manager, and Mother's main daily Carer. Brilliant interaction between Carers and residents. Visiting was flexible, carers were always accessible to speak to, and I was kept informed of every detail and Mother's health at all times. They were extremely hard working and had genuine vocation with their responsibilities. One particular carer had a wonderful rapport with Mother , who always responded so well to her. Kitchen Staff produced excellent healthy, tasty meals, with plenty variety. Regular visits from local GP surgery also. I am truly grateful to them all, including the Care Home Owner. Thank you all at Sheerwater House for the happy five years Mother spent with you.
18 February 2025
My elderly friend and neighbour who had no family was placed here after her dementia got too bad for her to be at home. It was lovely to see her in such a caring and friendly environment. When I visited she was truly happy and well looked after. The amount of attention everyone got was incredible. The staff all seemed to really care. She has recently passed and seeing two staff members who were particularly great with her at her funeral genuinely upset was heartwarming. One of the ladies became a great comfort and friend to her which was just lovely. Thank you everyone there for working so hard and for actually caring!
25 June 2024
I am very happy with the facility and the staff who I feel are very helpful. I would like to thank the staff for looking after the person who I/they have responsibility for. I will try and encourage the person to change his clothes more regularly now he has new trousers. I will get him new tops when I go shopping.
20 June 2024
Always polite and care shown for my mum, keeps me up to date with any concerns. She seems very happy there and they understand her health issues. They show they care and try and give advise on anything she needs.
03 April 2023
Very helpful and attentive staff and management. Very good value in a quiet environment. Residents appear relaxed and in safe hands.
21 October 2022
The team are helpful and always friendly. The atmosphere is relaxed and warm. Would definitely recommend. The manager seems great, with a good team.
21 October 2022
Pleased to see him looking so good every time we visit. Always looking well cared for. Home is very comfortable. Staff very welcoming.
07 October 2022
My mother is happy here and loves the staff, in particular. She enjoys the homecooked for and the company of others. The staff are great with her, and we are confident she is in a safe place with people who care about her. We are lucky to have found such a lovely place for our mother.
30 August 2022
The home has been superb with my mother - very attentive, friendly and caring. I couldn't be happier with the care my mother received.
23 July 2019
When I first visited Sheerwater House I was struck by the friendly and caring family feel this home had. Placing a loved one into care is a difficult time for family members and the staff at Sheerwater House gave me the confidence I was doing the right thing and provided me with the assurance that my mother would be safe and care for. I did not and still don't need to make an appointment to see my mother. I can drop in at any time. This is a mark Sheerwater House, take us as you find us 'a true home from home'.
17 June 2019
My husband has been in this care home for 18 months now and he has the best of care. I have nothing but the greatest admiration for all the staff. There is plenty of food and drink available at all times. They also make sure their birthdays are special. When I visit, which is about every 10 days, I onserve the other residents all cared for with patience and compassion as some of them have extreme dementia. I, for one, am so grateful for their work. I know I couldn't cope.
23 January 2019
We placed my mother in this home after investigating several in the area. We think it is the right size and environment as it promotes a community and friendly feel. The staff can't do enough for the residents and food, entertainment and overall care and management are excellent. Activities are varied and keep the residents entertained and stimulated. We're absolutely convinced we made the right choice for our mother and are extremely happy with this care home.
10 August 2018
From 2011 to now my mother has been cared for in a very homely environment with the utmost dignity and respect. We have never had any cause for concern and any queries or issues are always dealt with in a prompt and professional manner. Being a relatively small home it always seems such a family type setting.
15 May 2018
My friend was transferred to Sheerwater House from hospital after her previous care home refused to have her back stating they couldn't meet her needs. Since her arrival at Sheerwater House, her appearance, attitude and sense of fun have all improved out of all recognition. She is back to reading, very chatty, goes out to a club once a week and is always well presented.
22 November 2017
My Uncle became unwell and the home tried to keep him residing with them for as long as possible prior to hospital admission, as per my wishes. When it became clear he was at end of life, the care home ensured he was sent back to them to live out his final days in dignity. Their professionalism and compassion to him and the family is to be noted.
27 July 2017
My brother was discharged here at short notice from hospital. The staff have taken the time to help him adjust to a new environment and ensured his personal hygiene standards didn't slip. They ask him questions and wait for him to respond, despite other friends and family being present that would answer for him.
16 January 2017
Very good home, mum has been there since March 2013 and is very happy, well fed and very well looked after in all ways.
10 January 2017
I went to Christmas lunch with my father in the lovely care home. We had a great time. Great music, lovely care and very good food. Everyone was happy, calm and peaceful. Thank you Sheerwater House.
21 December 2016
A very welcoming, friendly, caring and happy home. My mum has been at Sheerwater House for just over two years. I was very apprehensive about her going into a care home as I was unable to care for her any longer. Within a few weeks of her being there, I felt very sure that I had done the right thing.
16 December 2016
Lovely friendly care home with a family atmosphere. Plenty of activities throughout the year and everyone is made to feel extra special on their birthday.