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Sheerwater House

Sheerwater Road, Woodham, Addlestone, Surrey KT15 3QL
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Sheerwater House, Addlestone
Sheerwater House, Addlestone
Sheerwater House, Addlestone

Sheerwater House is a small privately owned home providing a caring personalised environment for people over 65 years old, those living with dementia and other age related illnesses.

Carers offer a relaxed but professional care experience firstly for the residents themselves but also for their relatives, friends and any visiting professionals.

A varied and specialised menu is always available. The chef works closely with the residents to ensure all their needs are...  

Care Provided by Sheerwater House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,200 - £1,500£1,200 - £1,500
Residential Dementia Care£1,200 - £1,650£1,200 - £1,650
All costs of daily living are included. Personal choice items such as hairdressing or daily personal newspaper are charged as extras.

Fees are also based on the level of care required and after pre assessment

Contact Sheerwater House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Sheerwater Healthcare Ltd
  • Private Owned

Person in charge

  • Nicholas Purtill(Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (16)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (7)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • Visitors are welcome during the day but prefer not during meal times as busy looking after residents. Children especially welcome. Visitors welcome to join in at meal times, however, the Chef does prefer advanced warning.

Parking

  • Large gravel car park off road at the front of the property.

Sheerwater House Reviews (24)

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9.2

Sheerwater House has a Review Score of 9.2 (9.205) out of 10, based on 4 reviews in the last 2 years. Over all time Sheerwater House has 24 reviews.

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Showing 24 reviews matching selected criteria
Review from Beverley W (Cousin of Resident) published on 18 March 2026 Submitted via Website
Overall Experience
I am very pleased with the way the home is treating my cousin she is always happy when I go in.
The staff are very helpful and friendly they always speak to me when I go .

There's a family atmosphere there .

Reply from Sheerwater House, Care Manager at Sheerwater House

Thank you so much for your lovely review, which the team will be delighted to read.

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Review from S W (Daughter of Resident) published on 18 March 2026 Submitted via Website
Overall Experience

Very kind, caring staff. They treat my dad with the utmost respect.He settled in very quickly , completely unnecessary for me to have any concerns.All in all, I'm very happy with the care he receives. His welfare is a priority.

Reply from Sheerwater House, Care Manager at Sheerwater House

Thank you so much for your lovely review, which the team will be delighted to read.

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Review from Cilla S (Daughter of Resident) published on 24 April 2025 Submitted via Website
Overall Experience
My elderly Mother was a resident for 5 years in this small , very personal ,residential Care Home. It was local to us. She was very happy and settled in the home. Staff were so compassionate, obliging, considerate, caring , patient and exemplary at all times. Owner of care home was easily contactable, as was House Manager, and Mother's main daily Carer. Brilliant interaction between Carers and residents. Visiting was flexible, carers were always accessible to speak to, and I was kept informed of every detail and Mother's health at all times. They were extremely hard working and had genuine vocation with their responsibilities. One particular carer had a wonderful rapport with Mother , who always responded so well to her. Kitchen Staff produced excellent healthy, tasty meals, with plenty variety. Regular visits from local GP surgery also. I am truly grateful to them all, including the Care Home Owner.

Thank you all at Sheerwater House for the happy five years Mother spent with you.

Reply from Sheerwater House, Manager at Sheerwater House

Many thanks, your comments are much appreciated by all staff and management.

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Review from Joanne G (Friend of Resident) published on 18 February 2025 Submitted via Website
Overall Experience
My elderly friend and neighbour who had no family was placed here after her dementia got too bad for her to be at home.
It was lovely to see her in such a caring and friendly environment. When I visited she was truly happy and well looked after. The amount of attention everyone got was incredible. The staff all seemed to really care.
She has recently passed and seeing two staff members who were particularly great with her at her funeral genuinely upset was heartwarming.

One of the ladies became a great comfort and friend to her which was just lovely. Thank you everyone there for working so hard and for actually caring!

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Review from C J (Power of Attorney of Resident) published on 25 June 2024 Submitted via Website
Overall Experience
I am very happy with the facility and the staff who I feel are very helpful. I would like to thank the staff for looking after the person who I/they have responsibility for.

I will try and encourage the person to change his clothes more regularly now he has new trousers. I will get him new tops when I go shopping.

Reply from Sheerwater House, Manager at Sheerwater House

Thank you for your review. He is very independent regarding dressing. We are continuing to encourage him to change his clothes more often. Some new clothes should definitely help.

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Review from Katrina J (Daughter of Resident) published on 20 June 2024 Submitted via Website
Overall Experience
Always polite and care shown for my mum, keeps me up to date with any concerns.

She seems very happy there and they understand her health issues. They show they care and try and give advise on anything she needs.

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Review from Brian P (Husband of Resident) published on 3 April 2023 Submitted via Postal Card
Overall Experience
Very helpful and attentive staff and management.
Very good value in a quiet environment.

Residents appear relaxed and in safe hands.

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Review from Paul S (Son-in-law of Resident) published on 21 October 2022 Submitted via Postal Card
Overall Experience
The team are helpful and always friendly.
The atmosphere is relaxed and warm.
Would definitely recommend.

The manager seems great, with a good team.

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Review from F D (Mother of Resident) published on 21 October 2022 Submitted via Postal Card
Overall Experience
Pleased to see him looking so good every time we visit.
Always looking well cared for.
Home is very comfortable.

Staff very welcoming.

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Review from Jane N (Daughter of Resident) published on 7 October 2022 Submitted via Postal Card
Overall Experience

My mother is happy here and loves the staff, in particular. She enjoys the homecooked for and the company of others. The staff are great with her, and we are confident she is in a safe place with people who care about her. We are lucky to have found such a lovely place for our mother.

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Review from Andrew H (Son of Resident) published on 30 August 2022 Submitted via Postal Card
Overall Experience

The home has been superb with my mother - very attentive, friendly and caring. I couldn't be happier with the care my mother received.

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Review from P S (Son of Resident) published on 23 July 2019 Submitted via Postal Card
Overall Experience

When I first visited Sheerwater House I was struck by the friendly and caring family feel this home had. Placing a loved one into care is a difficult time for family members and the staff at Sheerwater House gave me the confidence I was doing the right thing and provided me with the assurance that my mother would be safe and care for. I did not and still don't need to make an appointment to see my mother. I can drop in at any time. This is a mark Sheerwater House, take us as you find us 'a true home from home'.

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Review from Anne T (Wife of Resident) published on 17 June 2019 Submitted via Postal Card
Overall Experience

My husband has been in this care home for 18 months now and he has the best of care. I have nothing but the greatest admiration for all the staff. There is plenty of food and drink available at all times. They also make sure their birthdays are special. When I visit, which is about every 10 days, I onserve the other residents all cared for with patience and compassion as some of them have extreme dementia. I, for one, am so grateful for their work. I know I couldn't cope.

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Review from S C (Daughter of Resident) published on 23 January 2019 Submitted via Postal Card
Overall Experience
We placed my mother in this home after investigating several in the area. We think it is the right size and environment as it promotes a community and friendly feel.

The staff can't do enough for the residents and food, entertainment and overall care and management are excellent. Activities are varied and keep the residents entertained and stimulated. We're absolutely convinced we made the right choice for our mother and are extremely happy with this care home.

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Review from Richard M (Son of Resident) published on 10 August 2018 Submitted via Postal Card
Overall Experience

From 2011 to now my mother has been cared for in a very homely environment with the utmost dignity and respect. We have never had any cause for concern and any queries or issues are always dealt with in a prompt and professional manner. Being a relatively small home it always seems such a family type setting.

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Review from M K (Friend of Resident) published on 15 May 2018 Submitted via Postal Card
Overall Experience
My friend was transferred to Sheerwater House from hospital after her previous care home refused to have her back stating they couldn't meet her needs.

Since her arrival at Sheerwater House, her appearance, attitude and sense of fun have all improved out of all recognition. She is back to reading, very chatty, goes out to a club once a week and is always well presented.

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Review from Helen G (Niece of Resident) published on 22 November 2017 Submitted via Postal Card
Overall Experience
My Uncle became unwell and the home tried to keep him residing with them for as long as possible prior to hospital admission, as per my wishes.
When it became clear he was at end of life, the care home ensured he was sent back to them to live out his final days in dignity.

Their professionalism and compassion to him and the family is to be noted.

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Review from J C (Sister of Resident) published on 27 July 2017 Submitted via Postal Card
Overall Experience
My brother was discharged here at short notice from hospital. The staff have taken the time to help him adjust to a new environment and ensured his personal hygiene standards didn't slip.

They ask him questions and wait for him to respond, despite other friends and family being present that would answer for him.

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Review from P S (Son of Resident) published on 16 January 2017 Submitted via Postal Card
Overall Experience

Very good home, mum has been there since March 2013 and is very happy, well fed and very well looked after in all ways.

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Review from Marion M (Daughter of Resident) published on 10 January 2017 Submitted via Postal Card
Overall Experience

I went to Christmas lunch with my father in the lovely care home. We had a great time. Great music, lovely care and very good food. Everyone was happy, calm and peaceful. Thank you Sheerwater House.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 February 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Sheerwater House.

Upcoming Events

There are no upcoming events for Sheerwater House.

Awards / Recognitions (1)

  • 27 May 2024Recipient: Sheerwater House

Accreditations

There are no accreditations posted yet for Sheerwater House.

Meet the Team (14)

Michael Rose
Michael RoseJob Title:DirectorJoined: 2008
Director of Home
12 years of experience in the Care Industry

Business Management

Nicholas Purtill
Nicholas PurtillJob Title:Care ManagerJoined: 2024
Nick has a level 5 leadership and management qualification. He is the home care manager and is currently undergoing the process of registration.
He is the home safeguarding lead.

He is the home's dignity champion

Charlotte Hedges
Charlotte HedgesJob Title:Senior CarerJoined: 2014
Level 3 in Care
Medication Trained

9 years of experience

Paulina Howker-Isliko
Paulina Howker-IslikoJob Title:ChefJoined: 2016

Experienced chef, worked in the healthcare sector for 20+ years.

Angela Baxter
Angela BaxterJob Title:AdminJoined: 2022

Angela completes filing and ensures that all paperwork is ready for the week.

Lucy Bannister
Lucy BannisterJob Title:Housekeeping TeamJoined: 2015

8 years of experience working in housekeeping and kitchens

Grace Elliot
Grace ElliotJob Title:ActivitiesJoined: 2022

Grace completes activities for the residents and keeps all of the residents stimulated.

Stefan Pascu
Stefan PascuJob Title:Senior CarerJoined: 2020
Level 6 health & social care
Level 5 LSME

Level 5 Education & Training

Odafe Ekun
Odafe EkunJob Title:Senior CarerJoined: 2023

Odafe is a member of the team at Sheerwater House. He is in charge of ensuring the smooth running of any shifts that he is present for.

Mircea Man
Mircea ManJob Title:Senior Night CarerJoined: 2018

Medication Trained

Pamela Ogbhemhe
Pamela OgbhemheJob Title:Care assistantJoined: 2023

Pamela is a member of the care team.

Lovina Ogbhemhe
Lovina OgbhemheJob Title:Care assistantJoined: 2023

Lovina is a member of the care team.

Salvina Cappalonga
Salvina CappalongaJob Title:Care assitantJoined: 2023

Salvina is a member of the care team.

Gulfareen Akhtar
Gulfareen AkhtarJob Title:CarerJoined: 2023

Gulfareen is a member of the care team here at Sheerwater House.

Frequently Asked Questions about Sheerwater House

What types of Care is Sheerwater House registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Sheerwater House have?

There are 16 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Sheerwater House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Sheerwater House to the centre of Addlestone?

2.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sheerwater House to verify any information. View our terms and conditions. Sheerwater House has an Enhanced Service -more info.