






Sheerwater House is a small privately owned home providing a caring personalised environment for people over 65 years old, those living with dementia and other age related illnesses.
Carers offer a relaxed but professional care experience firstly for the residents themselves but also for their relatives, friends and any visiting professionals.
A varied and specialised menu is always available. The chef works closely with the residents to ensure all their needs are...
Care Provided by Sheerwater House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 20 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are also based on the level of care required and after pre assessment
The price(s) shown are provided by the care home. Contact Sheerwater House for full pricing details and T&Cs.
Contact Sheerwater House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Sheerwater Healthcare Ltd
- Private Owned
Person in charge
- Nicholas Purtill(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2017
- Number of floors: 2
Room Information
- Single Rooms (16)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (7)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visitors are welcome during the day but prefer not during meal times as busy looking after residents. Children especially welcome. Visitors welcome to join in at meal times, however, the Chef does prefer advanced warning.
Parking
- Large gravel car park off road at the front of the property.
Sheerwater House Reviews (24)
Sheerwater House has a Review Score of 9.2 (9.205) out of 10, based on 4 reviews in the last 2 years.
Over all time Sheerwater House has 24 reviews.
The staff are very helpful and friendly they always speak to me when I go .
There's a family atmosphere there .
Thank you so much for your lovely review, which the team will be delighted to read.
Very kind, caring staff. They treat my dad with the utmost respect.He settled in very quickly , completely unnecessary for me to have any concerns.All in all, I'm very happy with the care he receives. His welfare is a priority.
Thank you so much for your lovely review, which the team will be delighted to read.
Thank you all at Sheerwater House for the happy five years Mother spent with you.
Many thanks, your comments are much appreciated by all staff and management.
It was lovely to see her in such a caring and friendly environment. When I visited she was truly happy and well looked after. The amount of attention everyone got was incredible. The staff all seemed to really care.
She has recently passed and seeing two staff members who were particularly great with her at her funeral genuinely upset was heartwarming.
One of the ladies became a great comfort and friend to her which was just lovely. Thank you everyone there for working so hard and for actually caring!
I will try and encourage the person to change his clothes more regularly now he has new trousers. I will get him new tops when I go shopping.
Thank you for your review. He is very independent regarding dressing. We are continuing to encourage him to change his clothes more often. Some new clothes should definitely help.
She seems very happy there and they understand her health issues. They show they care and try and give advise on anything she needs.
Very good value in a quiet environment.
Residents appear relaxed and in safe hands.
The atmosphere is relaxed and warm.
Would definitely recommend.
The manager seems great, with a good team.
Always looking well cared for.
Home is very comfortable.
Staff very welcoming.
My mother is happy here and loves the staff, in particular. She enjoys the homecooked for and the company of others. The staff are great with her, and we are confident she is in a safe place with people who care about her. We are lucky to have found such a lovely place for our mother.
The home has been superb with my mother - very attentive, friendly and caring. I couldn't be happier with the care my mother received.
When I first visited Sheerwater House I was struck by the friendly and caring family feel this home had. Placing a loved one into care is a difficult time for family members and the staff at Sheerwater House gave me the confidence I was doing the right thing and provided me with the assurance that my mother would be safe and care for. I did not and still don't need to make an appointment to see my mother. I can drop in at any time. This is a mark Sheerwater House, take us as you find us 'a true home from home'.
My husband has been in this care home for 18 months now and he has the best of care. I have nothing but the greatest admiration for all the staff. There is plenty of food and drink available at all times. They also make sure their birthdays are special. When I visit, which is about every 10 days, I onserve the other residents all cared for with patience and compassion as some of them have extreme dementia. I, for one, am so grateful for their work. I know I couldn't cope.
The staff can't do enough for the residents and food, entertainment and overall care and management are excellent. Activities are varied and keep the residents entertained and stimulated. We're absolutely convinced we made the right choice for our mother and are extremely happy with this care home.
From 2011 to now my mother has been cared for in a very homely environment with the utmost dignity and respect. We have never had any cause for concern and any queries or issues are always dealt with in a prompt and professional manner. Being a relatively small home it always seems such a family type setting.
Since her arrival at Sheerwater House, her appearance, attitude and sense of fun have all improved out of all recognition. She is back to reading, very chatty, goes out to a club once a week and is always well presented.
When it became clear he was at end of life, the care home ensured he was sent back to them to live out his final days in dignity.
Their professionalism and compassion to him and the family is to be noted.
They ask him questions and wait for him to respond, despite other friends and family being present that would answer for him.
Very good home, mum has been there since March 2013 and is very happy, well fed and very well looked after in all ways.
I went to Christmas lunch with my father in the lovely care home. We had a great time. Great music, lovely care and very good food. Everyone was happy, calm and peaceful. Thank you Sheerwater House.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 February 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Sheerwater House.
There are no upcoming events for Sheerwater House.
Awards / Recognitions (1)
- 27 May 2024Recipient: Sheerwater House
Accreditations
There are no accreditations posted yet for Sheerwater House.
Meet the Team (14)

12 years of experience in the Care Industry
Business Management

He is the home safeguarding lead.
He is the home's dignity champion

Medication Trained
9 years of experience

Experienced chef, worked in the healthcare sector for 20+ years.

Angela completes filing and ensures that all paperwork is ready for the week.

8 years of experience working in housekeeping and kitchens

Grace completes activities for the residents and keeps all of the residents stimulated.

Level 5 LSME
Level 5 Education & Training

Odafe is a member of the team at Sheerwater House. He is in charge of ensuring the smooth running of any shifts that he is present for.

Medication Trained

Pamela is a member of the care team.

Lovina is a member of the care team.

Salvina is a member of the care team.

Gulfareen is a member of the care team here at Sheerwater House.
Frequently Asked Questions about Sheerwater House
What types of Care is Sheerwater House registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Sheerwater House have?
There are 16 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Sheerwater House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Sheerwater House to the centre of Addlestone?
2.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sheerwater House to verify any information. View our terms and conditions. Sheerwater House has an Enhanced Service -more info.