Sheerwater House

Sheerwater Road, Woodham, Addlestone KT15 3QL
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9.3 22 Reviews
  • Sheerwater House, Addlestone
Sheerwater House is a small privately owned home providing a caring personalised environment for people over 65 years old, those living with dementia and other age related illnesses.

Carers offer a relaxed but professional care experience firstly for the residents themselves but also for their relatives, friends and any visiting professionals.

A varied and specialised menu is always available. The chef works closely with the residents to ensure all their needs are met, including medically specific diets.

There is a lift accessing all floors. The bedrooms vary in style and size. Sheerwater House has an outside, raised patio seating/dining area which leads onto a large garden with further seating.

The local village is West Byfleet, which is conveniently only a short walk away, where an array of local shops can be found as well as an extensive medical centre.

The home is only a stone's throw away from the local canal, other nationally recognised walking trails and areas of outstanding beauty.

Respite care is available but refer to it as a holiday instead. The home has a flexible approach to meet people's care requirements.
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Care Provided by Sheerwater House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1500
  • Self-Funded Residential Dementia Care: £1200 – £1650
  • RESPITE Self-Funded Residential Care: £1200 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1650

All costs of daily living are included. Personal choice items such as hairdressing or daily personal newspaper are charged as extras.
Fees are also based on the level of care required and after pre assessment

These prices are only a guideline, please contact Sheerwater House to find out the exact price for your requirements.

Contact Sheerwater House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Sheerwater House to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Sheerwater Healthcare Ltd
  • Privately Owned

Person in Charge

  • Nicholas Purtill (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (16)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (7)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Visitors are welcome during the day but prefer not during meal times as busy looking after residents.
    Children especially welcome.
    Visitors welcome to join in at meal times, however, the Chef does prefer advanced warning.

Parking

  • Large gravel car park off road at the front of the property.

Sheerwater House Reviews (22)

9.3

Sheerwater House has a Review Score of 9.3 (9.286) out of 10, based on 4 reviews in the last 2 years.
Over all time Sheerwater House has 22 reviews.

Overall Experience
  • 17
  • 5
  • 0
  • 0
  • 0
Date Published
  • 22
  • 0
  • 1
  • 4
  • 18
Reviewer Connection to Sheerwater House
  • 8
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 22, showing 21-22
Review from C T (Daughter of Resident) published on 14 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Small, friendly, family-run, very cosy, not too large.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M M (Sister of Resident) published on 13 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having used this care home for both my sister and sister-in-law I have been impressed by the care extended to residents and their relations. The staff treat the residents with care and dignity and there is a calm atmosphere at all times.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.3 (9.286)

Overview of Review Score

The Review Score of 9.3 (9.286) out of 10 for Sheerwater House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.4 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.911 for Sheerwater House is calculated as follows: ( (41 Excellents x 5) + (4 Goods x 4) ) ÷ 45 Ratings = 4.911
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.375 Points relating to the number of positive Reviews for Sheerwater House is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 4 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Feb 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (14)

Michael

Michael Rose

Job Title: Director Joined: 2008

Director of Home
12 years of experience in the Care Industry
Business Management

Nicholas

Nicholas Purtill

Job Title: Care Manager Joined: 2024

Nick has a level 5 leadership and management qualification. He is the home care manager and is currently undergoing the process of registration.
He is the home safeguarding lead.
He is the home's dignity champion

Charlotte

Charlotte Hedges

Job Title: Senior Carer Joined: 2014

Level 3 in Care
Medication Trained
9 years of experience

Paulina

Paulina Howker-Isliko

Job Title: Chef Joined: 2016

Experienced chef, worked in the healthcare sector for 20+ years.

Angela

Angela Baxter

Job Title: Admin Joined: 2022

Angela completes filing and ensures that all paperwork is ready for the week.

Lucy

Lucy Bannister

Job Title: Housekeeping Team Joined: 2015

8 years of experience working in housekeeping and kitchens

Grace

Grace Elliot

Job Title: Activities Joined: 2022

Grace completes activities for the residents and keeps all of the residents stimulated.

Stefan

Stefan Pascu

Job Title: Senior Carer Joined: 2020

Level 6 health & social care
Level 5 LSME
Level 5 Education & Training

Odafe

Odafe Ekun

Job Title: Senior Carer Joined: 2023

Odafe is a member of the team at Sheerwater House. He is in charge of ensuring the smooth running of any shifts that he is present for.

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Mircea Man

Job Title: Senior Night Carer Joined: 2018

Medication Trained

Pamela

Pamela Ogbhemhe

Job Title: Care assistant Joined: 2023

Pamela is a member of the care team.

Lovina

Lovina Ogbhemhe

Job Title: Care assistant Joined: 2023

Lovina is a member of the care team.

Salvina

Salvina Cappalonga

Job Title: Care assitant Joined: 2023

Salvina is a member of the care team.

Gulfareen

Gulfareen Akhtar

Job Title: Carer Joined: 2023

Gulfareen is a member of the care team here at Sheerwater House.

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