Submit a Review for The Olde Coach House
2 Eastgate, Hessle, HU13 9LW
View full details of The Olde Coach HouseLatest Reviews for The Olde Coach House
01 May 2026
My dad suffered dementia and physical disabilities and had to be admitted to a care home, being unable to look after himself.
We selected the Old Coach House OCH due to its well run management professionalism and care by the support staff.
Dad is very happy in OCH, being well fed and looked after,
with no concerns raised since he moved in.
14 April 2026
The home is very good, clean and well presented, the staff are very dedicated and caring, they are a friendly and professional team who work together well in a very safe environment and well managed.
31 March 2026
Mum has been a resident at the Coach House for almost a year now. She settled in very well and has received high quality care since.
The facilities are good and staff are caring, friendly and helpful.
Activities are organised to keep residents entertained.
I would highly recommend to anybody
looking for residential care .
31 March 2026
My Mum has been a resident at the Coach House for almost 2 years - which I am sure has extended her life.
The staff are always very warm and friendly and I know my Mum is safe when I have to be away.
I know my Mum's needs are met and she is always well attended too.
I have never had any
concerns about the general hygiene as I visit often and it is always consistently clean and spotless . Mum is always in her own clothes and they are laundered frequently.
I know they have an Events manager who keeps the residents occupied with chair exercises and board games and sometimes outside events.
My Mum has her hair done weekly , a podiatrist visits every 6 weeks and other services pop in too.
Overall I am most fond of the staff as they are always professional ,upbeat and kind to both Mum and myself.
I have found everyone very straight forward , any concerns I have raised have been heard and promptly dealt with. So its all good.
31 March 2026
Mum is now in palliative care, but her comfort and pain management are handled very well by the team in the care home. I feel the staff's expertise and training show in the compassionate care they provide and the way they go above and beyond to support my mum. There is family support available if
needed, with open communication and emotional support as required. The environment is welcoming, warm, secure and offers high-quality residential care which seems individualised for every resident. I visit often, and mum always seems well cared for, and that is all I ask.
03 April 2025
My father moved into the Olde Coach House in 2022, and throughout his time there I found all the staff to be caring, friendly and helpful to both him and me. Both sections of the home are clean and welcoming. My father was well cared for in a safe environment, and all his personal and medical needs
met particularly as his condition progressed. During my father's final week I felt well supported and informed by the staff involved in his care, and appreciated their calm manner and empathy. Thank you.
27 March 2025
I do not believe that there would be a better option for my mother. She is well cared for and safe. There are always enough staff members around. Everything is well managed . The staff are friendly and approachable, The home provides activities that my mother has the opportunity to engage with and
also the freedom to opt out of. As a family we are satisfied that mum is OK .
26 March 2025
Happy with the overall care given, my mum has been there over 2 years and is very happy there.
The home is clean and bright.
The staff are all very friendly and helpful.
The food always smells delicious.
26 March 2025
my mum has been a resident in the old coach house for 2 years now and i have always found the staff to be very caring and helpful , always keeping me informed and up to date with all my mums day to day care.
Thanks to all the staff .
26 March 2025
I feel my father is well looked after and treated with care, dignity and respect .
The staff are always welcoming and approachable, they will communicate any concerns and listen to and act on any concerns I raise.
18 July 2024
The staff are brilliant on all levels. The care they give to all residents and my mother especially is really good.
Always willing to help when needed and always do this with a smile on their faces.
They deserve credit for all they do in challenging circumstances.
Thanks again for everything you
do.
09 July 2024
We, as a family, would like to thank the manager and staff for looking after our mum who has been in The Olde Coach House now for several weeks. The care she receives is exemplary, and the knowledge of, and attention to her needs was well evidenced yesterday when we had a meeting there. Mum has been
in many care homes over the last decade and the coach house surpasses all others in every way. We are very grateful to the manager and her excellent team.
05 April 2024
I often visit my father-in-law in the home. Whenever I visit him, he seems too thirsty. I am not too sure how often he is being given a drink, because he couldn't feed himself. I don't understand about the system or I just worry about his condition compared to other residents. I hope my concern will
be clear to understand and see him more lively and fresher. Thank you.
28 March 2024
My mother-in-law is very well looked after by the staff. They do everything requested with smiles and courtesy.
21 March 2024
My father is well cared for, all his needs are met, cleanliness is very good and the staff are very efficient and knowledgeable they are always very courteous when my family and I visit keeping us updated with any issues that may occur keep up the good work
21 March 2024
Very caring, efficient and friendly. Mum's 1st staycation in a care home after being married for 71 years and living in the same house for 61 years. She is now totally at home and we/family are not worrying about her.
07 December 2023
Mum is always kept clean and comfortable. The staff always appear to be welcoming and caring. Her room is warm and comfortable and always spotlessly clean. The senior staff are quick to respond to any issues that may arise.
08 September 2023
Wonderful care home led by an incredible manager and her dedicated care team.
Always, the care team are pleasant and centred around the residents they care for.
My mum is in the annexe; it is really comfortably furnished, the food is freshly cooked, and Mum gets a steady supply of tea all day
along with her biscuits.
Very impressed with the level of care and service provided. Highly recommended.
24 July 2023
Really pleased with how well Mum is doing, her overall health has improved since being in the care home. All staff are excellent but only given 4 stars as the owner never acknowledges or says Hello to visitors which I think is a small but important gesture.
10 June 2023
We have been really pleased with the care our Mum has received since arriving at the home in April 2023.
The team are caring and attentive to Mums needs and nothing is ever too much trouble.
They try to encourage Mum to participate and join in when activities are happening and don’t give up on
her when she declines - she needs encouragement!
The home is clean, bright and airy and very well staffed.
Latest Reviews for The Olde Coach House
01 May 2026
My dad suffered dementia and physical disabilities and had to be admitted to a care home, being unable to look after himself.
We selected the Old Coach House OCH due to its well run management professionalism and care by the support staff.
Dad is very happy in OCH, being well fed and looked after,
with no concerns raised since he moved in.
14 April 2026
The home is very good, clean and well presented, the staff are very dedicated and caring, they are a friendly and professional team who work together well in a very safe environment and well managed.
31 March 2026
Mum has been a resident at the Coach House for almost a year now. She settled in very well and has received high quality care since.
The facilities are good and staff are caring, friendly and helpful.
Activities are organised to keep residents entertained.
I would highly recommend to anybody
looking for residential care .
31 March 2026
My Mum has been a resident at the Coach House for almost 2 years - which I am sure has extended her life.
The staff are always very warm and friendly and I know my Mum is safe when I have to be away.
I know my Mum's needs are met and she is always well attended too.
I have never had any
concerns about the general hygiene as I visit often and it is always consistently clean and spotless . Mum is always in her own clothes and they are laundered frequently.
I know they have an Events manager who keeps the residents occupied with chair exercises and board games and sometimes outside events.
My Mum has her hair done weekly , a podiatrist visits every 6 weeks and other services pop in too.
Overall I am most fond of the staff as they are always professional ,upbeat and kind to both Mum and myself.
I have found everyone very straight forward , any concerns I have raised have been heard and promptly dealt with. So its all good.
31 March 2026
Mum is now in palliative care, but her comfort and pain management are handled very well by the team in the care home. I feel the staff's expertise and training show in the compassionate care they provide and the way they go above and beyond to support my mum. There is family support available if
needed, with open communication and emotional support as required. The environment is welcoming, warm, secure and offers high-quality residential care which seems individualised for every resident. I visit often, and mum always seems well cared for, and that is all I ask.
03 April 2025
My father moved into the Olde Coach House in 2022, and throughout his time there I found all the staff to be caring, friendly and helpful to both him and me. Both sections of the home are clean and welcoming. My father was well cared for in a safe environment, and all his personal and medical needs
met particularly as his condition progressed. During my father's final week I felt well supported and informed by the staff involved in his care, and appreciated their calm manner and empathy. Thank you.
27 March 2025
I do not believe that there would be a better option for my mother. She is well cared for and safe. There are always enough staff members around. Everything is well managed . The staff are friendly and approachable, The home provides activities that my mother has the opportunity to engage with and
also the freedom to opt out of. As a family we are satisfied that mum is OK .
26 March 2025
Happy with the overall care given, my mum has been there over 2 years and is very happy there.
The home is clean and bright.
The staff are all very friendly and helpful.
The food always smells delicious.
26 March 2025
my mum has been a resident in the old coach house for 2 years now and i have always found the staff to be very caring and helpful , always keeping me informed and up to date with all my mums day to day care.
Thanks to all the staff .
26 March 2025
I feel my father is well looked after and treated with care, dignity and respect .
The staff are always welcoming and approachable, they will communicate any concerns and listen to and act on any concerns I raise.
18 July 2024
The staff are brilliant on all levels. The care they give to all residents and my mother especially is really good.
Always willing to help when needed and always do this with a smile on their faces.
They deserve credit for all they do in challenging circumstances.
Thanks again for everything you
do.
09 July 2024
We, as a family, would like to thank the manager and staff for looking after our mum who has been in The Olde Coach House now for several weeks. The care she receives is exemplary, and the knowledge of, and attention to her needs was well evidenced yesterday when we had a meeting there. Mum has been
in many care homes over the last decade and the coach house surpasses all others in every way. We are very grateful to the manager and her excellent team.
05 April 2024
I often visit my father-in-law in the home. Whenever I visit him, he seems too thirsty. I am not too sure how often he is being given a drink, because he couldn't feed himself. I don't understand about the system or I just worry about his condition compared to other residents. I hope my concern will
be clear to understand and see him more lively and fresher. Thank you.
28 March 2024
My mother-in-law is very well looked after by the staff. They do everything requested with smiles and courtesy.
21 March 2024
My father is well cared for, all his needs are met, cleanliness is very good and the staff are very efficient and knowledgeable they are always very courteous when my family and I visit keeping us updated with any issues that may occur keep up the good work
21 March 2024
Very caring, efficient and friendly. Mum's 1st staycation in a care home after being married for 71 years and living in the same house for 61 years. She is now totally at home and we/family are not worrying about her.
07 December 2023
Mum is always kept clean and comfortable. The staff always appear to be welcoming and caring. Her room is warm and comfortable and always spotlessly clean. The senior staff are quick to respond to any issues that may arise.
08 September 2023
Wonderful care home led by an incredible manager and her dedicated care team.
Always, the care team are pleasant and centred around the residents they care for.
My mum is in the annexe; it is really comfortably furnished, the food is freshly cooked, and Mum gets a steady supply of tea all day
along with her biscuits.
Very impressed with the level of care and service provided. Highly recommended.
24 July 2023
Really pleased with how well Mum is doing, her overall health has improved since being in the care home. All staff are excellent but only given 4 stars as the owner never acknowledges or says Hello to visitors which I think is a small but important gesture.
10 June 2023
We have been really pleased with the care our Mum has received since arriving at the home in April 2023.
The team are caring and attentive to Mums needs and nothing is ever too much trouble.
They try to encourage Mum to participate and join in when activities are happening and don’t give up on
her when she declines - she needs encouragement!
The home is clean, bright and airy and very well staffed.