My mum has resided at Henrietta House for several years and is extremely happy and settled here despite a slow decline in her overall health. My mum is very well cared for by all the staff who she calls her family and in her words, "they are all so good to me here". Mum is treated with dignity and
respect and supported to keep her independence as my mum likes to keep busy. When I take my mum out every week, as she leaves she hugs the staff on leaving and upon her return, these actions speaks volumes.
I highly recommend Henrietta Home for your loved ones to reside in a safe and caring home whereby the staff go above and beyond for their residents and families.
23 July 2025
You certainly couldn't wish for a lovelier welcome and such caring staff. It's such a family feel, I love coming to visit, hope I am so well looked after when my time comes.
09 July 2025
My mother has been a resident at Henrietta House since the end of November last year. She is thoroughly looked after and my sister and I know she is in a safe and secure environment. Three particular staff members and their staff do a wonderful job caring for the residents as well as supporting
residents' families and friends.
A special mention goes to the Activities Manager, who goes above and beyond her job arranging activities and parties for the residents and their families. The Garden Summer Party recently held at the Home was great fun - thanks to all the staff who worked so hard in creating a lovely time for the residents.
04 March 2025
We as a family have been very impressed with the care home as a whole. Mum has settled in well and is enjoying the social contact with others in the home; plus the excellent staff. The activities keep her occupied and her mind stimulated. The flow of information to us from Henrietta House is
informative and very helpful. The attitude of all staff members we have meet is always cheerful, also humorous.
25 February 2025
Henrietta House is a very well-run, caring and safe environment in which my mum can see out her remaining days. The senior team is excellent. They are all very capable, polite and genuinely care for their residents. The Activities Manager is worth special praise for the amount of time and effort she
puts in to ensure there is a wide range of options for the residents. I understand from others that much of the preparation work is carried out in her own time. The home is very well managed with the team always being available to discuss any concerns. Having visited a number of care homes before deciding upon Henrietta, I would recommend it without hesitation as it offered the best overall package for my mum by some distance.
25 February 2025
Mum has been at Henrietta House now for nearly six months. When she first went there she called it a "hotel" and nothing has changed. She tells us that she enjoys the company, activities, food, especially the staff. She is treated with respect and dignity. Nothing is too hard for staff and
management who respond quickly and efficiently to resolve matters that arise. We live the other side of the world and you might expect issues with communication but we have had excellent communication throughout. We have very favourable reports from family members and friends who visit. Thanks to the manager and her team for all they do. It makes living so far away less worrying in the knowledge that she is safe and cared for. Fantastic!
25 February 2025
My Mum has been a resident at Henrietta House for 5 years now! Mum is declining in health and the symptoms of dementia affecting her both physically and emotionally! The kindness, support and patience the staff have for my Mother is incredible. As a family, it has been quite a roller coaster of
emotions for us seeing our Mum decline! Not only do they support Mum, but us a family, nothing is too much trouble! A big thank you to the manager and staff, God bless you all.
15 March 2024
I cannot praise the staff and management of Henrietta House enough. My mother has been there for nearly 5 years and has been looked after by many different staff and management teams, however, the care and support received by my mother, as well as us, the close family has always been fantastic.
Communication has always been first-class as their promptness in relation to any medical concerns that my mother may have. I thoroughly recommend to any family looking to maybe make this their next step for a loved one.
19 January 2024
Cannot fault the care my mother receives. Staff are always very friendly and accommodating whenever we visit and the home is kept very clean and tidy. Has been a pleasure to attend many entertainment days put on for residents and families with guest singers covering songs from various decades
followed by an excellent multicultural spread of food and drink put on by the staff. Also plenty of activities arranged to keep residents motivated and active which is reflected in the amount of long-term residents at Henrietta House.
10 January 2024
Everybody is very friendly and happy and the residents are well cared for. I always feel very welcome and my dog comes too and is very well loved by staff and residents.
It is really nice that there are days arranged for family to come into the home and have some fun together like Christmas party
and garden party and quiz afternoon.
I know I don't have to worry about Mum's care and that she is in safe caring hands.
04 January 2023
My father has been a resident at Henrietta House for the last eighteen months, and without fail, the staff, both nursing and auxiliary, have been magnificent. He arrived during Covid restrictions, which, although difficult for all, were made seamless by the wonderful team at Henrietta House.
We
are a close family and would love to be able to have daddy home with us, but due to his disabilities, this is impossible. Our extended family at Henrietta House bridge that gap for us. They give warm and loving care whilst making sure he is safe, well-fed and entertained. We can ask no more.
Thank you, all the team; wishing you all a happy and healthy Christmas and New Year.
03 January 2023
The staff is always friendly and helpful. No concerns with the care or the facilities provided to the resident. Always helpful when questions arise. Absolutely no reason to question the value or quality of the care provided.
03 January 2023
All staff were very caring, the team were amazing with my nana and with the whole family. All staff were very professional and supportive towards all of us through a very tough time. Thank you.
03 January 2023
Our dad was a resident at Henrietta House for eight months. Over that time, he was looked after with the greatest care and consideration. He was treated with dignity and, as a family, we were always made welcome and kept informed about dad's state of health. We will always be grateful for the way in
which he was treated in the last precious months of his life. We extend our thanks to all the carers and management of Henrietta House.
03 January 2023
My mother sadly passed away in February this year in your care home, just two months short of her 92nd birthday.
I could not wish for better care than she received from all your staff during her stay with you. Thank you for making my mother's final months as comfortable and caring as possible.
03 January 2023
Special care was given to my mum.
She always looked lovely and every effort was given to make her feel special and loved.
Staff always went above what was expected of them.
Mum was always happy and we were always welcomed although through difficult Covid times.
We would highly recommend
Henrietta House.
03 January 2023
I have been a visitor to Henrietta House for many years now. In the first instance, it was to see my mother and then latterly to visit a friend who is now a resident there.
Being a small care home it always feels homely and welcoming. The residents have a lovely lounge in which to sit and a nice
dining room where the food served is always of a good standard.
But the most important thing about Henrietta House is the staff. They are caring, kind and compassionate and will always go the extra mile to help their residents. It is a hard job to be a carer but they always do it with a smile.
03 January 2023
Mum has settled in well at Henrietta House. The staff are all friendly and welcoming and seem to understand the various needs of all the residents. Good range of activities and a lovely homely Christmassy feel at the moment. Highly recommended.
03 January 2023
Dad spent his final months at Henrietta House, and we couldn't have wished for a better place for him to be. From the moment he arrived, he was cared for with tenderness and dignity. The love and respect shown to him by all staff members have touched the hearts of all our family, and we will forever
be grateful to them. Henrietta House helped us through what was a very difficult time for us and Dad. Thank you.
30 December 2022
My father was a resident from late February 2022 until he sadly passed away in October 2022. My experience of dad's care at Henrietta House was outstanding. The care, love and general attention given to dad during his 8-month stay was superb, I could not find any fault. I would recommend Henrietta
House to any family looking for a care home for a loved one. The staff at Henrietta House were all outstanding and were loved by my father.
Latest Reviews for Henrietta House
02 December 2025
My mum has resided at Henrietta House for several years and is extremely happy and settled here despite a slow decline in her overall health. My mum is very well cared for by all the staff who she calls her family and in her words, "they are all so good to me here". Mum is treated with dignity and
respect and supported to keep her independence as my mum likes to keep busy. When I take my mum out every week, as she leaves she hugs the staff on leaving and upon her return, these actions speaks volumes.
I highly recommend Henrietta Home for your loved ones to reside in a safe and caring home whereby the staff go above and beyond for their residents and families.
23 July 2025
You certainly couldn't wish for a lovelier welcome and such caring staff. It's such a family feel, I love coming to visit, hope I am so well looked after when my time comes.
09 July 2025
My mother has been a resident at Henrietta House since the end of November last year. She is thoroughly looked after and my sister and I know she is in a safe and secure environment. Three particular staff members and their staff do a wonderful job caring for the residents as well as supporting
residents' families and friends.
A special mention goes to the Activities Manager, who goes above and beyond her job arranging activities and parties for the residents and their families. The Garden Summer Party recently held at the Home was great fun - thanks to all the staff who worked so hard in creating a lovely time for the residents.
04 March 2025
We as a family have been very impressed with the care home as a whole. Mum has settled in well and is enjoying the social contact with others in the home; plus the excellent staff. The activities keep her occupied and her mind stimulated. The flow of information to us from Henrietta House is
informative and very helpful. The attitude of all staff members we have meet is always cheerful, also humorous.
25 February 2025
Henrietta House is a very well-run, caring and safe environment in which my mum can see out her remaining days. The senior team is excellent. They are all very capable, polite and genuinely care for their residents. The Activities Manager is worth special praise for the amount of time and effort she
puts in to ensure there is a wide range of options for the residents. I understand from others that much of the preparation work is carried out in her own time. The home is very well managed with the team always being available to discuss any concerns. Having visited a number of care homes before deciding upon Henrietta, I would recommend it without hesitation as it offered the best overall package for my mum by some distance.
25 February 2025
Mum has been at Henrietta House now for nearly six months. When she first went there she called it a "hotel" and nothing has changed. She tells us that she enjoys the company, activities, food, especially the staff. She is treated with respect and dignity. Nothing is too hard for staff and
management who respond quickly and efficiently to resolve matters that arise. We live the other side of the world and you might expect issues with communication but we have had excellent communication throughout. We have very favourable reports from family members and friends who visit. Thanks to the manager and her team for all they do. It makes living so far away less worrying in the knowledge that she is safe and cared for. Fantastic!
25 February 2025
My Mum has been a resident at Henrietta House for 5 years now! Mum is declining in health and the symptoms of dementia affecting her both physically and emotionally! The kindness, support and patience the staff have for my Mother is incredible. As a family, it has been quite a roller coaster of
emotions for us seeing our Mum decline! Not only do they support Mum, but us a family, nothing is too much trouble! A big thank you to the manager and staff, God bless you all.
15 March 2024
I cannot praise the staff and management of Henrietta House enough. My mother has been there for nearly 5 years and has been looked after by many different staff and management teams, however, the care and support received by my mother, as well as us, the close family has always been fantastic.
Communication has always been first-class as their promptness in relation to any medical concerns that my mother may have. I thoroughly recommend to any family looking to maybe make this their next step for a loved one.
19 January 2024
Cannot fault the care my mother receives. Staff are always very friendly and accommodating whenever we visit and the home is kept very clean and tidy. Has been a pleasure to attend many entertainment days put on for residents and families with guest singers covering songs from various decades
followed by an excellent multicultural spread of food and drink put on by the staff. Also plenty of activities arranged to keep residents motivated and active which is reflected in the amount of long-term residents at Henrietta House.
10 January 2024
Everybody is very friendly and happy and the residents are well cared for. I always feel very welcome and my dog comes too and is very well loved by staff and residents.
It is really nice that there are days arranged for family to come into the home and have some fun together like Christmas party
and garden party and quiz afternoon.
I know I don't have to worry about Mum's care and that she is in safe caring hands.
04 January 2023
My father has been a resident at Henrietta House for the last eighteen months, and without fail, the staff, both nursing and auxiliary, have been magnificent. He arrived during Covid restrictions, which, although difficult for all, were made seamless by the wonderful team at Henrietta House.
We
are a close family and would love to be able to have daddy home with us, but due to his disabilities, this is impossible. Our extended family at Henrietta House bridge that gap for us. They give warm and loving care whilst making sure he is safe, well-fed and entertained. We can ask no more.
Thank you, all the team; wishing you all a happy and healthy Christmas and New Year.
03 January 2023
The staff is always friendly and helpful. No concerns with the care or the facilities provided to the resident. Always helpful when questions arise. Absolutely no reason to question the value or quality of the care provided.
03 January 2023
All staff were very caring, the team were amazing with my nana and with the whole family. All staff were very professional and supportive towards all of us through a very tough time. Thank you.
03 January 2023
Our dad was a resident at Henrietta House for eight months. Over that time, he was looked after with the greatest care and consideration. He was treated with dignity and, as a family, we were always made welcome and kept informed about dad's state of health. We will always be grateful for the way in
which he was treated in the last precious months of his life. We extend our thanks to all the carers and management of Henrietta House.
03 January 2023
My mother sadly passed away in February this year in your care home, just two months short of her 92nd birthday.
I could not wish for better care than she received from all your staff during her stay with you. Thank you for making my mother's final months as comfortable and caring as possible.
03 January 2023
Special care was given to my mum.
She always looked lovely and every effort was given to make her feel special and loved.
Staff always went above what was expected of them.
Mum was always happy and we were always welcomed although through difficult Covid times.
We would highly recommend
Henrietta House.
03 January 2023
I have been a visitor to Henrietta House for many years now. In the first instance, it was to see my mother and then latterly to visit a friend who is now a resident there.
Being a small care home it always feels homely and welcoming. The residents have a lovely lounge in which to sit and a nice
dining room where the food served is always of a good standard.
But the most important thing about Henrietta House is the staff. They are caring, kind and compassionate and will always go the extra mile to help their residents. It is a hard job to be a carer but they always do it with a smile.
03 January 2023
Mum has settled in well at Henrietta House. The staff are all friendly and welcoming and seem to understand the various needs of all the residents. Good range of activities and a lovely homely Christmassy feel at the moment. Highly recommended.
03 January 2023
Dad spent his final months at Henrietta House, and we couldn't have wished for a better place for him to be. From the moment he arrived, he was cared for with tenderness and dignity. The love and respect shown to him by all staff members have touched the hearts of all our family, and we will forever
be grateful to them. Henrietta House helped us through what was a very difficult time for us and Dad. Thank you.
30 December 2022
My father was a resident from late February 2022 until he sadly passed away in October 2022. My experience of dad's care at Henrietta House was outstanding. The care, love and general attention given to dad during his 8-month stay was superb, I could not find any fault. I would recommend Henrietta
House to any family looking for a care home for a loved one. The staff at Henrietta House were all outstanding and were loved by my father.