Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Brooke House Care Home

stars
stars 16 March 2026
I have been living here for about 8-9 months now and had to make a lot of concessions and complaints to staff or the boss and that is peoples wee/poo on the toilet seat or on the bathroom floor or outside the bathroom into the corridor carpet and I am not happy or feel clean when having a bath or
shower in this place this needs to be fixed and sorted but apart from that some of the staff here are very nice and professional when needed and then there are some staff I don't like but I know there here to care and support us young people in this placement until they pass or they move on to there own place.
Review from E B (Resident / Service User)