Submit a Review for Deepdene Care Centre
Hill View, Reigate Road, Dorking, RH4 1SY
View full details of Deepdene Care CentreLatest Reviews for Deepdene Care Centre
19 February 2026
I like Deepdende tremendously. I consider myself very fortunate to be a short-term resident here. It has been a most informative experience. The staff here are a joy, so helpful, and obliging in all kinds of ways, so as a resident you just relax and know that they have your best interests at heart.
For me this care home will form a standard by which I shall rate others.
19 January 2026
I thank my lucky stars there was a room at Deepdene for my mother. Staff very kind and helpful. They are a wonderful team. Activities take place daily, are interesting and varied. Menus are inviting and nutritious. I will treasure the friendship given to me by the staff, and all the care they gave
to my mother. Many of the staff gave a lot of thought to my mother's needs and happiness, and tried many different ways to give her as much comfort as possible. I had special time with my mother every day at Deepdene, thanks to the help and care of the staff.
16 December 2025
A great care home that looks after my mum very well, mum is happy and enjoys the friendliness care and attention she receives,
The staff are very helpful and keep you informed of any outings, care and issues that need attention.
I would gladly recommend this Care Home to people who are
searching for a suitable care home for friends or relatives, you won't be disappointed.
04 December 2025
Mum was made most welcome, this had an instant impact on her mood and wellbeing, staff are fantastic and visitors are made instantly comfortable, great food, great atmosphere, great coffee and the building is hotter than the sun. First class.
13 October 2025
Excellent care home especially the staff who are warm and welcoming. From Alison on the front desk to the staff on the first floor.
The 4 rather than 5 star is: the room was often cluttered with equipment and supplies and the rooms were very hot during the heatwaves this summer. There were times
when it might have helped my father if the food had been cut into smaller pieces. Appreciate there is only so much the staff can achieve in the day.
I have seen the staff interacting with the residents and relatives with compassion and care and Deepdene feels calm when visiting.
I have also not found it difficult to find someone to help or talk to.
13 October 2025
So well looked after in our hour of need
Staff are all fantastic.
Gives the family peace of mind that all care is being attended to for a very dear brother .
He has always been afraid of going to a home but has settled in so well .
And seems very content.
Thank you all so much .
29 September 2025
From walking threw the door being greeted by Allison or Maria the loverly receptionist was a great start to everybody's visits.The place is such a loverly well kept friendly place,every person that works there are brillant.My dad is so happy with his excellent care,which takes a big strain off my
shoulders,we can go and visit any time,tea and coffee always to hand and I've made some great friends that live there.we couldn't of got a better place for me loverly dad.Mircla the manage runs a great place thankyou everyone.
11 August 2025
We have always found all staff to be very professional and courteous, everyone always has a friendly smile and says Hello no matter how busy they are. The home is very clean and tidy and the team have always accomodated all my mum's needs. They made her feel at home straight away when this became
her home back in January 2025. My mum has flourished being in the home and has put on weight as she is eating properly now and is looking so much better in herself. She loves the activities and takes part in as many as she possibly can. Mum is leading a much fully and positive life now. The nursing team have been great and looking after mum and dealing with her large list of health conditions and working with mum's existing local GP with any issues. I cannot recommend the home enough and we are extremely grateful to them.
18 July 2025
I have experienced Great communication with regular updates to address concerns and provide information, Outstanding medical support has been provided in conjunction with the surgery next door. The staff are very caring and there is always a warm welcome as a visitor.
02 July 2025
I find the care for my brother is most satisfactory. The staff is very pleasant, professional,helpful and friendly.The care home itself is very clean and provides all the necessary things for my brother. The food is delicious. My brother enjoys the activities such as singing, drawing, exercises
very much. Overall I am very pleased with the level of care, attitude and professionalism of Deedene Care Home.
25 June 2025
My mum has been a resident at Deepdene since April 2025. All the staff have made the transition from another care home seamless. Everyone you come into contact with from reception, nursing and care staff and management are always welcoming and kind. My brother and I deeply appreciate the care that
mum has been given since she arrived which is constantly changing as her Alzheimer's progresses almost daily. The level of care to her changing needs has been so very reassuring for us, we know she could not be in better hands.
Thank you.
24 June 2025
Such a positive experience. The staff were really caring. Nothing was too much trouble. There was never a grumpy look and staff often went above and beyond their duty. They always seemed to understand his needs and I was always made aware of any changes in his health. The only minor thing was lack
of fresh fruit.
18 June 2025
We are so happy with the all the care mum receives at Deepdene the staff are genuinely so keen to help. The refurbishment has given the home a really high quality finish, its a wonderful environment.
16 June 2025
Such a lovely care home. Mum has so many activities to join and she enjoys them all. The staff are very smiley and welcoming. I do not feel that mum has any concerns. Neither do I. Love the new reception area.
19 May 2025
Moving our Mum to Dorking Deepdene has proved to be a great decision as she has been cared for so well by the staff since she arrived here 10 months ago. Staff are patient, understanding and professional and we have the peace of mind that Mum is safe and well looked after.
19 May 2025
Deepdene is a very happy place, we have felt confident that mum was being looked after extremely well. The staff are very caring and attentive, always happy to go that extra mile. The rooms are comfortable and cosy. Mum has always enjoyed the dining experience with good food and friends.
Activities are well thought out, although mum's eyesight has been poor, she was still encouraged to join in.
23 April 2025
I find this Care Home is excellent in all areas. The welcome is always the same and feels like you are special.
The Care Staff really do care and look after my husband extremely well.
His room is very clean and he looks neat and tidy at all times.
The food is well presented and looks appetising.
I am very happy that my husband is in here.
23 April 2025
My Dad has been a resident of Deepdene Care Centre since December 2024.All the staff have made the transition from another Care Home a lot easier than we thought.My Dad has settled in very well here which has been nice to see.All the staff including the Receptionist, Nurses,Carers & of course the
Managerial Staff have all helped my Dad to settle in.The Home is very comfortable & feels very homely & the staff are very welcoming when we visit offering tea/coffee & cake.
23 September 2024
My wife and I visited my mother, on September 2nd 2024. Mum had been at Deepdene since the beginning of 2024. She began to decline between the 2nd and 11th of September, passing peacefully in her room on Wednesday evening. Our interaction with the staff was quite wonderful. Every member of staff we
came into contact with was caring, kind, gentle, concerned and warm-hearted. We interacted with 16 members of staff over the ten days that we were to sit with mum, morning, afternoon and night. The lady at reception was outstanding. Her kindness, generosity and helpful demeanour was superb. The manager was tremendous and obviously is the driving force behind this splendid team of carers. She was practical, helpful, extremely knowledgeable and so very kind and sensitive. The carer we had the most contact with was wonderful. She was always on hand to help, administer easing medication, and always with clear precise advice, that helped us all immeasurably. An outstanding Team.
06 September 2024
I've had dealings with Deepdene since the end of 2033 when my mum arrived at the care home. From day one, management and staff have been engaged with mum's care in a most professional yet personal way. I visit often and always find excellent conditions. All the staff appear to know the current state
of play at any given time! I'm particularly comfortable with the medical aspect of the care.
Whenever I point out where some help or input is needed, it's dealt with immediately. I'd recommend Deepdene to anyone in a similar position to me.
Latest Reviews for Deepdene Care Centre
19 February 2026
I like Deepdende tremendously. I consider myself very fortunate to be a short-term resident here. It has been a most informative experience. The staff here are a joy, so helpful, and obliging in all kinds of ways, so as a resident you just relax and know that they have your best interests at heart.
For me this care home will form a standard by which I shall rate others.
19 January 2026
I thank my lucky stars there was a room at Deepdene for my mother. Staff very kind and helpful. They are a wonderful team. Activities take place daily, are interesting and varied. Menus are inviting and nutritious. I will treasure the friendship given to me by the staff, and all the care they gave
to my mother. Many of the staff gave a lot of thought to my mother's needs and happiness, and tried many different ways to give her as much comfort as possible. I had special time with my mother every day at Deepdene, thanks to the help and care of the staff.
16 December 2025
A great care home that looks after my mum very well, mum is happy and enjoys the friendliness care and attention she receives,
The staff are very helpful and keep you informed of any outings, care and issues that need attention.
I would gladly recommend this Care Home to people who are
searching for a suitable care home for friends or relatives, you won't be disappointed.
04 December 2025
Mum was made most welcome, this had an instant impact on her mood and wellbeing, staff are fantastic and visitors are made instantly comfortable, great food, great atmosphere, great coffee and the building is hotter than the sun. First class.
13 October 2025
Excellent care home especially the staff who are warm and welcoming. From Alison on the front desk to the staff on the first floor.
The 4 rather than 5 star is: the room was often cluttered with equipment and supplies and the rooms were very hot during the heatwaves this summer. There were times
when it might have helped my father if the food had been cut into smaller pieces. Appreciate there is only so much the staff can achieve in the day.
I have seen the staff interacting with the residents and relatives with compassion and care and Deepdene feels calm when visiting.
I have also not found it difficult to find someone to help or talk to.
13 October 2025
So well looked after in our hour of need
Staff are all fantastic.
Gives the family peace of mind that all care is being attended to for a very dear brother .
He has always been afraid of going to a home but has settled in so well .
And seems very content.
Thank you all so much .
29 September 2025
From walking threw the door being greeted by Allison or Maria the loverly receptionist was a great start to everybody's visits.The place is such a loverly well kept friendly place,every person that works there are brillant.My dad is so happy with his excellent care,which takes a big strain off my
shoulders,we can go and visit any time,tea and coffee always to hand and I've made some great friends that live there.we couldn't of got a better place for me loverly dad.Mircla the manage runs a great place thankyou everyone.
11 August 2025
We have always found all staff to be very professional and courteous, everyone always has a friendly smile and says Hello no matter how busy they are. The home is very clean and tidy and the team have always accomodated all my mum's needs. They made her feel at home straight away when this became
her home back in January 2025. My mum has flourished being in the home and has put on weight as she is eating properly now and is looking so much better in herself. She loves the activities and takes part in as many as she possibly can. Mum is leading a much fully and positive life now. The nursing team have been great and looking after mum and dealing with her large list of health conditions and working with mum's existing local GP with any issues. I cannot recommend the home enough and we are extremely grateful to them.
18 July 2025
I have experienced Great communication with regular updates to address concerns and provide information, Outstanding medical support has been provided in conjunction with the surgery next door. The staff are very caring and there is always a warm welcome as a visitor.
02 July 2025
I find the care for my brother is most satisfactory. The staff is very pleasant, professional,helpful and friendly.The care home itself is very clean and provides all the necessary things for my brother. The food is delicious. My brother enjoys the activities such as singing, drawing, exercises
very much. Overall I am very pleased with the level of care, attitude and professionalism of Deedene Care Home.
25 June 2025
My mum has been a resident at Deepdene since April 2025. All the staff have made the transition from another care home seamless. Everyone you come into contact with from reception, nursing and care staff and management are always welcoming and kind. My brother and I deeply appreciate the care that
mum has been given since she arrived which is constantly changing as her Alzheimer's progresses almost daily. The level of care to her changing needs has been so very reassuring for us, we know she could not be in better hands.
Thank you.
24 June 2025
Such a positive experience. The staff were really caring. Nothing was too much trouble. There was never a grumpy look and staff often went above and beyond their duty. They always seemed to understand his needs and I was always made aware of any changes in his health. The only minor thing was lack
of fresh fruit.
18 June 2025
We are so happy with the all the care mum receives at Deepdene the staff are genuinely so keen to help. The refurbishment has given the home a really high quality finish, its a wonderful environment.
16 June 2025
Such a lovely care home. Mum has so many activities to join and she enjoys them all. The staff are very smiley and welcoming. I do not feel that mum has any concerns. Neither do I. Love the new reception area.
19 May 2025
Moving our Mum to Dorking Deepdene has proved to be a great decision as she has been cared for so well by the staff since she arrived here 10 months ago. Staff are patient, understanding and professional and we have the peace of mind that Mum is safe and well looked after.
19 May 2025
Deepdene is a very happy place, we have felt confident that mum was being looked after extremely well. The staff are very caring and attentive, always happy to go that extra mile. The rooms are comfortable and cosy. Mum has always enjoyed the dining experience with good food and friends.
Activities are well thought out, although mum's eyesight has been poor, she was still encouraged to join in.
23 April 2025
I find this Care Home is excellent in all areas. The welcome is always the same and feels like you are special.
The Care Staff really do care and look after my husband extremely well.
His room is very clean and he looks neat and tidy at all times.
The food is well presented and looks appetising.
I am very happy that my husband is in here.
23 April 2025
My Dad has been a resident of Deepdene Care Centre since December 2024.All the staff have made the transition from another Care Home a lot easier than we thought.My Dad has settled in very well here which has been nice to see.All the staff including the Receptionist, Nurses,Carers & of course the
Managerial Staff have all helped my Dad to settle in.The Home is very comfortable & feels very homely & the staff are very welcoming when we visit offering tea/coffee & cake.
23 September 2024
My wife and I visited my mother, on September 2nd 2024. Mum had been at Deepdene since the beginning of 2024. She began to decline between the 2nd and 11th of September, passing peacefully in her room on Wednesday evening. Our interaction with the staff was quite wonderful. Every member of staff we
came into contact with was caring, kind, gentle, concerned and warm-hearted. We interacted with 16 members of staff over the ten days that we were to sit with mum, morning, afternoon and night. The lady at reception was outstanding. Her kindness, generosity and helpful demeanour was superb. The manager was tremendous and obviously is the driving force behind this splendid team of carers. She was practical, helpful, extremely knowledgeable and so very kind and sensitive. The carer we had the most contact with was wonderful. She was always on hand to help, administer easing medication, and always with clear precise advice, that helped us all immeasurably. An outstanding Team.
06 September 2024
I've had dealings with Deepdene since the end of 2033 when my mum arrived at the care home. From day one, management and staff have been engaged with mum's care in a most professional yet personal way. I visit often and always find excellent conditions. All the staff appear to know the current state
of play at any given time! I'm particularly comfortable with the medical aspect of the care.
Whenever I point out where some help or input is needed, it's dealt with immediately. I'd recommend Deepdene to anyone in a similar position to me.