Submit a Review for Cedar Court Residential & Nursing Home
Portland Avenue, Seaham, SR7 8BT
View full details of Cedar Court Residential & Nursing HomeLatest Reviews for Cedar Court Residential & Nursing Home
05 May 2026
My father has been a resident with Cedar Court Care Home since June 2025. I am really impressed by some of the Carers that look after him. In particular Debbie and Becky have shown exemplary kindness and care for him. They have actively encouraged him to eat, shower and shave, despite Dad on
occasions being reluctant to do so. Speaking to Becky, it's obvious that it's an act of love for the residents that she enjoys supporting them. Becky is a Carer and goes beyond caring to creating activities for Dad - to engage him. The Activities Managers seem to be less interested in spending time with residents on the Dementia unit. If they did so, they too may be able to encourage my Dad to do more activities. The Activity Manager has apparently been doing the role since they were 17, yet they could take a leaf out of Becky's book and engage more with the dementia residents. The space on the dementia unit isn't great and it defies being equitable as non dementia residents have a lot more space.
27 April 2026
My Mum is always clean, warm and well fed, her room is cosy and clean and the staff always make a fuss of her and make her feel safe! The activities are too class as are the social events that take place regularly slowing families to be part of the day!
27 April 2026
I am so pleased that my brother came into your special home he is so happy making friends the staff are amazing with him , all staff are friendly and respectful at all times the home doesn't feel like a care home it's like walking into your own home xxxx
27 April 2026
My dad has been a resident at Cedar Court for 4 years.
In that time the staff have shown both him and our family, how the care they provide is done so with patience, consistency and attentiveness.
My dad has settled really well. He loves the staff even when he's in a difficult mood!
We know
he's well looked after, he's always clean, well fed and there is always something to do. The entertainment and events the residents have put on for them is fantastic.
16 April 2026
When my mother came to this home,I was very pleased with the way she was greeted, she was totally at ease straight away, she was greeted by the manager and admin 1st then taking up to her room, when in her her room staff came and introduced them selfs then offered her tea or coffee and some snacks,
whist visiting nothing was to much for the staff, she is totally happy there im so pleased we made this decision.
16 April 2026
Wow What can i say, im very happy that my granmar is in this home the staff are lovely and always willing to help, the food smells beautiful and makes my mouth water every time i go to visit her. She is always telling me that she enjoys the activities, i've spoken to the manager a few times always
seems very plesant and chatty. I would definatly recomend Cedar Court to anybody it is a lovely care home and one of the best in seaham by far.
25 March 2026
I am raising urgent and serious concerns regarding the safety, dignity, and wellbeing of residents at Cedar Court Care & Residential Home Seaham. Based on what I have personally observed, I believe the service may be failing to meet multiple CQC fundamental standards, and that residents may be at
immediate risk of harm.
Safeguarding Failures
I witnessed situations that strongly suggest residents are not being adequately protected. These included unsafe supervision, delayed responses to residents in distress, and staff interactions that did not demonstrate an understanding of safeguarding responsibilities. These incidents indicate a potential breakdown in the home's safeguarding culture.
Unacceptable Quality of Care
The standard of care I observed was well below what should be expected. Basic needs were not met promptly, residents were left without support, and staff engagement was minimal. Several residents appeared distressed or uncomfortable without timely intervention. These issue
06 March 2026
Hell on earth lies cover up today was the worst. Not going to Argue and not going to give names see what happens tomorrow. 3 days of good nurses then 4 bad however should be 7 days os of good. Back tomorrow as today was horrific
30 January 2026
Visited my nana on Christmas day, the unit that she lives on looked really nice. My nana was dressed in her special outfit that we had chosen for her. Food looked lovely when the table was set. Staff are very caring towards my nana and treat her like family which reassures me that she is getting the
care she needs.
30 January 2026
My husband has been in the care system since July 2025 with dementia and Alzheimer's, his 1st nursing home couldn't help him unless he was almost asleep! I was offered a placement for my hubby at Cedar Court Residential and nursing home, and after my 1st viewing, I knew this was perfect for him. The
staff are wonderful, they go above and beyond to help, nothing is too much trouble, and my husband isn't always asleep now, he's awake, happy and mixes with other residents! We've been married 55 years and never been apart before, so I was dreading being on my own for Christmas! Cedar Court invited me to be with my hubby for Christmas lunch, the meal was beautiful, a 3 course lunch!
26 December 2025
My grandad was there for 2 weeks and over that time he was always stuck in his room, only had water or a cup of tea when family member asked. He got really depressed and withdrawn. It is a big joke. We had to move him to a different care home. We moved him to another home which is the same company
but there is always staff avalible and he eats in the dinning room with other residents and in lounge. Avoid cedar court. Don't let any family member go there ever. Staff from cedar court seaham need to learn from staff the other home in way of respect to residents and listen to what the residents say to them. The management at Cedar Court Seaham is disgraceful.
20 November 2025
On every visit to see Mam, we are always greeted kindly by all the staff. Mam is always cared for in the best way. Feel so more relaxed, Mam is cared for in her later years.
Thank you so much.
27 August 2025
I don't write reviews normally but on this occasion I feel I must if only to let other people know what to expect if they are considering the Nursing part of this home for their loved ones. My Dad recently had a short stay, as we moved him shortly after arriving as the care he was giving was below
adequate. Basic needs of hygiene, nutrition & cleanliness were not met at all. The food was very poor, lacking any nutritional value and not enough to sustain a healthy appetite, disticint lack of basics like water giving at regular intervals if any was giving at all, , the room was dirty on arrival and remained dirty throughout my dads stay, and in over 3 weeks stay my dad was only bathed on 2 occasions. I found the staff rude and unhelpful and lacking any respect for elderly loved ones they are caring for, also there were no activities available for my dad on the ward he was staying, I would not recommend Cedar Nursing to anyone based on my experience.
14 August 2025
My dad became a resident in April. From the very beginning he has received exceptional care from both carers and nurses. Staff are lovely and friendly and approachable and nothing is ever a bother. Although my dad does not take part in any activities there's always something going on.
This was a
massive decision for my family to have dad move here but we have no regrets. I have not one bad thing to say about this home.
18 July 2025
Activities are on which I always join in. Staff are very kind to everyone.
18 July 2025
Very nice well looked after Staff wonderful very caring
02 June 2025
My mum recently became a permanent resident at Cedar Court. The staff are very caring and their interaction with residents is very good. This was a really big change for a 99 year old moving from her lifetime home and a emotional decision for the family to make but her safety and day to day care is
a top priority. The staff at Cedar Court were really good at helping her settle in and reassuring he as to why she was living there when she was having a confused day. My mum has blossomed in Cedar Court, she joins in the daily activities, has made new friends and even likes a good sing song. I feel more relaxed knowing she is well cared for and settled and that someone is there 24 hours a day to help her if needed. Thank you to the Cedar Court Team x
28 May 2025
Made to be most welcome and safe.
Treatment medical excellent
Food supreme, staff excellent
Love being in here
23 May 2025
My Nana became a full time resident after a period of respite, while it has been naturally rough for her transition, each and every member of staff go above and beyond to cater for her needs, whether that be calming her down or giving my nana the attention she often craves
All of the staff are
very quick in getting to know.my Nana to be be able to assist and care in whatever it is she needs. It's a huge comfort fore and all my family knowing how safe and cared for she is..ps) it also feels like I've gained other 10 Nanas,x
30 April 2025
My Mum has recently become a permanent resident in Cedar Court. I can honestly say the staff are amazing, so caring, thoughtful and attentive. Nothing is too much bother for them, they go above and beyond each and every day, the respect and compassion they have shown Mum while she comes to terms
with this massive change in her life has been second to none. She is extremely tactile, and I have to say the staff happily indulge this "little trait" she has, which Mum absolutely relishes. The other residents are so nice too, I often feel like I'm visiting a number of them when I go in, it's so sweet. There's always lots going on, great activities as well as time to relax with a cuppa. Mum says she's in a 5* hotel, I have to agree, she's waited on hand and foot !
It's clean, bright, has lovely rooms, and always nice food. Family and friends of the residents are welcomed warmly.
My family and I are so grateful.
I 100% recommend Cedar Court if you're looking for somewhere for a loved one.
Latest Reviews for Cedar Court Residential & Nursing Home
05 May 2026
My father has been a resident with Cedar Court Care Home since June 2025. I am really impressed by some of the Carers that look after him. In particular Debbie and Becky have shown exemplary kindness and care for him. They have actively encouraged him to eat, shower and shave, despite Dad on
occasions being reluctant to do so. Speaking to Becky, it's obvious that it's an act of love for the residents that she enjoys supporting them. Becky is a Carer and goes beyond caring to creating activities for Dad - to engage him. The Activities Managers seem to be less interested in spending time with residents on the Dementia unit. If they did so, they too may be able to encourage my Dad to do more activities. The Activity Manager has apparently been doing the role since they were 17, yet they could take a leaf out of Becky's book and engage more with the dementia residents. The space on the dementia unit isn't great and it defies being equitable as non dementia residents have a lot more space.
27 April 2026
My Mum is always clean, warm and well fed, her room is cosy and clean and the staff always make a fuss of her and make her feel safe! The activities are too class as are the social events that take place regularly slowing families to be part of the day!
27 April 2026
I am so pleased that my brother came into your special home he is so happy making friends the staff are amazing with him , all staff are friendly and respectful at all times the home doesn't feel like a care home it's like walking into your own home xxxx
27 April 2026
My dad has been a resident at Cedar Court for 4 years.
In that time the staff have shown both him and our family, how the care they provide is done so with patience, consistency and attentiveness.
My dad has settled really well. He loves the staff even when he's in a difficult mood!
We know
he's well looked after, he's always clean, well fed and there is always something to do. The entertainment and events the residents have put on for them is fantastic.
16 April 2026
When my mother came to this home,I was very pleased with the way she was greeted, she was totally at ease straight away, she was greeted by the manager and admin 1st then taking up to her room, when in her her room staff came and introduced them selfs then offered her tea or coffee and some snacks,
whist visiting nothing was to much for the staff, she is totally happy there im so pleased we made this decision.
16 April 2026
Wow What can i say, im very happy that my granmar is in this home the staff are lovely and always willing to help, the food smells beautiful and makes my mouth water every time i go to visit her. She is always telling me that she enjoys the activities, i've spoken to the manager a few times always
seems very plesant and chatty. I would definatly recomend Cedar Court to anybody it is a lovely care home and one of the best in seaham by far.
25 March 2026
I am raising urgent and serious concerns regarding the safety, dignity, and wellbeing of residents at Cedar Court Care & Residential Home Seaham. Based on what I have personally observed, I believe the service may be failing to meet multiple CQC fundamental standards, and that residents may be at
immediate risk of harm.
Safeguarding Failures
I witnessed situations that strongly suggest residents are not being adequately protected. These included unsafe supervision, delayed responses to residents in distress, and staff interactions that did not demonstrate an understanding of safeguarding responsibilities. These incidents indicate a potential breakdown in the home's safeguarding culture.
Unacceptable Quality of Care
The standard of care I observed was well below what should be expected. Basic needs were not met promptly, residents were left without support, and staff engagement was minimal. Several residents appeared distressed or uncomfortable without timely intervention. These issue
06 March 2026
Hell on earth lies cover up today was the worst. Not going to Argue and not going to give names see what happens tomorrow. 3 days of good nurses then 4 bad however should be 7 days os of good. Back tomorrow as today was horrific
30 January 2026
Visited my nana on Christmas day, the unit that she lives on looked really nice. My nana was dressed in her special outfit that we had chosen for her. Food looked lovely when the table was set. Staff are very caring towards my nana and treat her like family which reassures me that she is getting the
care she needs.
30 January 2026
My husband has been in the care system since July 2025 with dementia and Alzheimer's, his 1st nursing home couldn't help him unless he was almost asleep! I was offered a placement for my hubby at Cedar Court Residential and nursing home, and after my 1st viewing, I knew this was perfect for him. The
staff are wonderful, they go above and beyond to help, nothing is too much trouble, and my husband isn't always asleep now, he's awake, happy and mixes with other residents! We've been married 55 years and never been apart before, so I was dreading being on my own for Christmas! Cedar Court invited me to be with my hubby for Christmas lunch, the meal was beautiful, a 3 course lunch!
26 December 2025
My grandad was there for 2 weeks and over that time he was always stuck in his room, only had water or a cup of tea when family member asked. He got really depressed and withdrawn. It is a big joke. We had to move him to a different care home. We moved him to another home which is the same company
but there is always staff avalible and he eats in the dinning room with other residents and in lounge. Avoid cedar court. Don't let any family member go there ever. Staff from cedar court seaham need to learn from staff the other home in way of respect to residents and listen to what the residents say to them. The management at Cedar Court Seaham is disgraceful.
20 November 2025
On every visit to see Mam, we are always greeted kindly by all the staff. Mam is always cared for in the best way. Feel so more relaxed, Mam is cared for in her later years.
Thank you so much.
27 August 2025
I don't write reviews normally but on this occasion I feel I must if only to let other people know what to expect if they are considering the Nursing part of this home for their loved ones. My Dad recently had a short stay, as we moved him shortly after arriving as the care he was giving was below
adequate. Basic needs of hygiene, nutrition & cleanliness were not met at all. The food was very poor, lacking any nutritional value and not enough to sustain a healthy appetite, disticint lack of basics like water giving at regular intervals if any was giving at all, , the room was dirty on arrival and remained dirty throughout my dads stay, and in over 3 weeks stay my dad was only bathed on 2 occasions. I found the staff rude and unhelpful and lacking any respect for elderly loved ones they are caring for, also there were no activities available for my dad on the ward he was staying, I would not recommend Cedar Nursing to anyone based on my experience.
14 August 2025
My dad became a resident in April. From the very beginning he has received exceptional care from both carers and nurses. Staff are lovely and friendly and approachable and nothing is ever a bother. Although my dad does not take part in any activities there's always something going on.
This was a
massive decision for my family to have dad move here but we have no regrets. I have not one bad thing to say about this home.
18 July 2025
Activities are on which I always join in. Staff are very kind to everyone.
18 July 2025
Very nice well looked after Staff wonderful very caring
02 June 2025
My mum recently became a permanent resident at Cedar Court. The staff are very caring and their interaction with residents is very good. This was a really big change for a 99 year old moving from her lifetime home and a emotional decision for the family to make but her safety and day to day care is
a top priority. The staff at Cedar Court were really good at helping her settle in and reassuring he as to why she was living there when she was having a confused day. My mum has blossomed in Cedar Court, she joins in the daily activities, has made new friends and even likes a good sing song. I feel more relaxed knowing she is well cared for and settled and that someone is there 24 hours a day to help her if needed. Thank you to the Cedar Court Team x
28 May 2025
Made to be most welcome and safe.
Treatment medical excellent
Food supreme, staff excellent
Love being in here
23 May 2025
My Nana became a full time resident after a period of respite, while it has been naturally rough for her transition, each and every member of staff go above and beyond to cater for her needs, whether that be calming her down or giving my nana the attention she often craves
All of the staff are
very quick in getting to know.my Nana to be be able to assist and care in whatever it is she needs. It's a huge comfort fore and all my family knowing how safe and cared for she is..ps) it also feels like I've gained other 10 Nanas,x
30 April 2025
My Mum has recently become a permanent resident in Cedar Court. I can honestly say the staff are amazing, so caring, thoughtful and attentive. Nothing is too much bother for them, they go above and beyond each and every day, the respect and compassion they have shown Mum while she comes to terms
with this massive change in her life has been second to none. She is extremely tactile, and I have to say the staff happily indulge this "little trait" she has, which Mum absolutely relishes. The other residents are so nice too, I often feel like I'm visiting a number of them when I go in, it's so sweet. There's always lots going on, great activities as well as time to relax with a cuppa. Mum says she's in a 5* hotel, I have to agree, she's waited on hand and foot !
It's clean, bright, has lovely rooms, and always nice food. Family and friends of the residents are welcomed warmly.
My family and I are so grateful.
I 100% recommend Cedar Court if you're looking for somewhere for a loved one.