Submit a Review for Symphony House
43/45 Queens Park Parade, Northampton, NN2 6LP
View full details of Symphony HouseLatest Reviews for Symphony House
15 January 2026
The staff were warm, attentive and professional. There was always a positive atmosphere and a natural feel. The fact that you could visit at any time unannounced created a really down to earth, family vibe. My Dad actually thoroughly enjoyed the food, constantly saying that the chef was splendid!
Lots of effort was put into activities, particularly around times like Christmas, but also the VE events. Above all, it felt that every resident was known by the management, where a number of staff have worked for a long time. Darren, the manager, was noticeably visible and hands-on. This is a simple, but caring environment, which I would recommend.
14 January 2026
When my husband was transferred from hospital to Symphony the discharge nurse said "it's not Buckingham Palace but he will get wonderful care". How right she was. The staff treated him with great respect and understanding of his individual likes and dislikes. To them it was not just a job,
they put their heart and soul into it. Their warm and welcoming attitude was commented on by all his visitors. The lead comes from the top, Darren, the Manager, is exemplary. Really hands on, not just behind the desk. It was so helpful to be able to discuss any concerns with him. He and the team do their utmost to make it a home for everyone. They put a great deal into events to vary the days often involving much decoration. In the summer it was a delight to sit in the courtyard shaded by colourful hanging baskets and trellises, on one occasion Sofia serenaded my husband there by singing "I've only got eyes for you" . That brought tears to our eyes. Thank you to you all.
15 October 2025
My husband has been a resident at Symphony Care Home for just over two and a half years, following his stroke. It was one of the hardest decisions we ever had to make, as I had cared for him at home for many years. But from the moment we found Symphony, I knew we had made the right choice.
The care
he receives is truly wonderful. The staff are not only professional, but loving and kind. They treat him with respect and dignity, always making him feel like part of a family. The manager, Darren, is outstanding-his genuine care for both residents and their families shines through in everything he does. He often says, "This is everyone's home," and it really does feel that way.
Special occasions are celebrated beautifully, for our 40th wedding anniversary, which was amazing. Symphony Care has given me peace of mind, knowing my husband is surrounded by kindness, compassion, and love every single day. I am forever grateful.
BIG THANK YOU
14 October 2025
My 93 year old Dad had a stroke and after a long period in NGH he was taken to a place in Corby. Thankfully we were able to get him out and into Symphony House. The staff and management are friendly and helpful. While the house itself is not modern it is very homely and has a beautiful garden.
Quiet, peaceful and clean I feel relaxed that he is being cared for, as I live abroad, and I am able to speak to him every other day by phone.
Recommended.
18 September 2025
Cannot complain at all staff are so friendly and welcoming, very homely place with a beautiful garden. I'm very grateful to everyone caring for my grandfather nothing is too much and the way they care for family members too- thank you so much! Definitely recommend sometimes it can be hard knowing if
you did the right thing but we dont regret it.
09 September 2025
My mother has been a resident of Symphony for two years and four months and is now in her 99th year ! After a difficult time in the hospital after a stroke we luckily found this care home where she has received very good care from everyone. If you have a loved one this place comes highly
recommended all the staff are kind and caring and will do their very best to meet all your loved ones needs.
I myself feel that I can relax knowing she is cared for. The staff are permanent and they do not use agency staff.
I pop in everyday to see my mum and help feed as needed ,there are no restrictions on visiting which is great as some homes do have time restrictions.
The manager and his staff do a fantastic job which can be challenging at times.
They are an amazing team and they all manage to make it feel like a proper home from home. Well done to you all.
18 July 2025
My beloved sister spent 16 months with Symphony and I cannot speak too highly of the care, compassion and medical treatment she received: she died last month. Suffered from a rare neurological disease called Progressive Supranuclear Palsy which robbed her of everything. Prior to Symphony my sister
was looked after at home with carers but the disease progressed quickly and 24 hour care was required. I compliment and thank both management and staff for their professionalism and care
12 June 2025
Our family has found the home to be extremely caring and very attentive to our mums needs and wants. Mum could be challenging and fiesty with her words and actions with the staff. They always treated her with dignity and respect. They spent time building a theraputic relationship and supporting her
with the choices she made. We would not hesitate recommending Symphony House. They go out of their way to help and nurture their residents. 10 out of 10.
13 December 2024
We faced a real challenge finding a "homelike" care place for my 89-year-old dad after many months in hospital that could provide safe 24-hour medical care of some complexity.
The home manager visited my dad in the hospital and met with his hospital team a number of times and put together an
excellent solution.
The staff are caring, knowledgeable, and helpful: I find I can ask any of them for help and they will do their best to support.
My dad is safe, well cared for and, given the situation he finds himself in, as happy as he could be.
I knew nothing of nursing care, both the practical and the organisational side, so being introduced to the manager and the Symphony team has been a godsend.
Thank you Symphony.
27 June 2024
Symphony House Care Home is a family for the elderly. Serving with love and compassion. Fostering a communal and loving environment bringing healing to the mind and body. The manager could be classed as a modern-day saint. He cares and loves all those in his care, goes above and beyond the call of
duty. The care home staff too care for their older family members. Highly recommended for those wanting quality, and loving care for their older family members.
07 March 2024
Dad has been a resident at Symphony House since October 2023 following a 6 month hospital stay. As a family, it was one of the most heartbreaking realisations that we were no longer able to care for Dad at home.
From the very first assessment of Dad in hospital the manager of the home showed
warmth and kindness, knowledge and expertise in Dad's needs and was very reassuring of our concerns. The care Dad has had and is receiving in the home is exemplary. Every member of staff from the nurses, carers, cleaners to the cook and handyman - all interact with my Dad with kindness and with us as a family. We know every member of staff and they know all of us - they are all very supportive and caring.
We are invited to participate in events such as Christmas, Halloween, Chinese New Year, Valentine's lunch as well as bingo, beetle drives, and sing-a-longs. We are still making treasured happy new memories together as a family.
It is truly a very special place.
07 August 2023
My father has been at Symphony House since February 2023 to now. The proactive care, kindness and expertise of the colleagues at Symphony House is outstanding. Every member of staff knows us (the family) by name and we them too. They are attentive and supportive and they feel like part of our
family.
We never wanted Dad to go into a care home, but due to his nursing needs we didn’t have any other option. But, the care he receives, not only from a medical perspective but also from a love and support perspective, has blown us away.
There are always activities going on and there is a huge sense of community in the home.
Dad's condition is made more complicated due to underlying conditions and therefore he is at a higher risk. The team are very aware of this and they are very proactive in his care, ensuring that he has not had any relapses.
I honestly can’t speak more highly of the manager, nurses, care assistants, kitchen staff, cleaners and the caretaker; they are all wonderful.
27 December 2022
Having sustained a fall in her home whilst in the care of another provider and after a long difficult few months in hospital, we are so glad Mum (now the option of returning to her own home was taken from her) resides in Symphony House in Northampton. At Symphony House, she receives excellent care,
which has led to her being far more settled, something the local hospital failed to achieve. And although Mum is now bed-bound and unable to hold a progressive coherent conversation, we are no longer concerned for her welfare. The staff are always friendly, and the manager keeps us up to date with any issues that need addressing.
It was our mum's wish, and that of our family, that she would see her days out in her own home, but Symphony House has provide to be an excellent alternative.
15 December 2022
My father has been staying at Symphony House for just over a year now, and over the course of the year, he has received outstanding care and medical attention. He has a good relationship with the staff, as do we, and nothing is too much trouble; they are always willing to help. We have every
confidence in Symphony House and its management and staff.
28 November 2022
I just wanted to say a huge thank you, which is really not enough, for the love you gave Dad whilst he was in your care.
Dad could not have been looked after better, and I really appreciate all the care you gave him.
It has been a difficult time for me, but it was made much easier knowing Dad has
been in the best of hands with everything he needed. That made such a difference to me.
Once again, thank you all; I hope you all realise how invaluable you all are and what a difference you make to people's lives by doing what you do.
I hope you will continue to think of Dad, especially when you hear the words cup of tea or piece of cake.
With kindest regards always.
10 May 2022
Symphony House has provided excellent care to my mother since she moved in, in 2020. She was admitted with pressure ulcers and the debilitating effects of Covid acquired in the acute hospital. Symphony House has healed her pressure ulcers, reduced her pain and prevented further occurrences of skin
breakdown. In addition to the physical care, she is treated like "one of the family.
18 February 2022
The manager and his team have and are superb in what has been a very difficult time. A big thank you for all their care and attention to my brother.
22 December 2021
From the very first day, my husband was treated with excellent care and attention by all of the staff the entire time he was in Symphony House. My son's and I were always made to feel welcome on our visits, and we could see by my husband's response to the staff that he was happy to see them.
27 May 2020
I am very impressed with the care and compassion given to my aunt during her last years and days. The care given was just right for her, ensuring she was comfortable, stimulated, and her dietary needs were looked after. I could not have asked for better and am very grateful to the manager, his
leadership enables the objectives of the home to be met. Thank you.
27 March 2020
My mum (having recently passed away) had been a resident for the past six and a half years at Symphony. The standards at the home are extremely high in every respect and I can honestly say this is the most wonderful home we could have found for her. The staff go out of their way to nurse and nurture
all in their care, in fact, they treat everyone like extended family and friends. We know that through the care and devotion that she received during this time her life was extended by many years. Whilst at the home, Mum lived, she laughed and above all she enjoyed life and I for one could not have asked for more. More than that the staff not only supported and cared for Mum but for her family too. When we could not be there they were her guardian angels and I have nothing but praise for all the wonderful staff at Symphony and would like to take this opportunity to thank every one of them and wish them well for the future.
Latest Reviews for Symphony House
15 January 2026
The staff were warm, attentive and professional. There was always a positive atmosphere and a natural feel. The fact that you could visit at any time unannounced created a really down to earth, family vibe. My Dad actually thoroughly enjoyed the food, constantly saying that the chef was splendid!
Lots of effort was put into activities, particularly around times like Christmas, but also the VE events. Above all, it felt that every resident was known by the management, where a number of staff have worked for a long time. Darren, the manager, was noticeably visible and hands-on. This is a simple, but caring environment, which I would recommend.
14 January 2026
When my husband was transferred from hospital to Symphony the discharge nurse said "it's not Buckingham Palace but he will get wonderful care". How right she was. The staff treated him with great respect and understanding of his individual likes and dislikes. To them it was not just a job,
they put their heart and soul into it. Their warm and welcoming attitude was commented on by all his visitors. The lead comes from the top, Darren, the Manager, is exemplary. Really hands on, not just behind the desk. It was so helpful to be able to discuss any concerns with him. He and the team do their utmost to make it a home for everyone. They put a great deal into events to vary the days often involving much decoration. In the summer it was a delight to sit in the courtyard shaded by colourful hanging baskets and trellises, on one occasion Sofia serenaded my husband there by singing "I've only got eyes for you" . That brought tears to our eyes. Thank you to you all.
15 October 2025
My husband has been a resident at Symphony Care Home for just over two and a half years, following his stroke. It was one of the hardest decisions we ever had to make, as I had cared for him at home for many years. But from the moment we found Symphony, I knew we had made the right choice.
The care
he receives is truly wonderful. The staff are not only professional, but loving and kind. They treat him with respect and dignity, always making him feel like part of a family. The manager, Darren, is outstanding-his genuine care for both residents and their families shines through in everything he does. He often says, "This is everyone's home," and it really does feel that way.
Special occasions are celebrated beautifully, for our 40th wedding anniversary, which was amazing. Symphony Care has given me peace of mind, knowing my husband is surrounded by kindness, compassion, and love every single day. I am forever grateful.
BIG THANK YOU
14 October 2025
My 93 year old Dad had a stroke and after a long period in NGH he was taken to a place in Corby. Thankfully we were able to get him out and into Symphony House. The staff and management are friendly and helpful. While the house itself is not modern it is very homely and has a beautiful garden.
Quiet, peaceful and clean I feel relaxed that he is being cared for, as I live abroad, and I am able to speak to him every other day by phone.
Recommended.
18 September 2025
Cannot complain at all staff are so friendly and welcoming, very homely place with a beautiful garden. I'm very grateful to everyone caring for my grandfather nothing is too much and the way they care for family members too- thank you so much! Definitely recommend sometimes it can be hard knowing if
you did the right thing but we dont regret it.
09 September 2025
My mother has been a resident of Symphony for two years and four months and is now in her 99th year ! After a difficult time in the hospital after a stroke we luckily found this care home where she has received very good care from everyone. If you have a loved one this place comes highly
recommended all the staff are kind and caring and will do their very best to meet all your loved ones needs.
I myself feel that I can relax knowing she is cared for. The staff are permanent and they do not use agency staff.
I pop in everyday to see my mum and help feed as needed ,there are no restrictions on visiting which is great as some homes do have time restrictions.
The manager and his staff do a fantastic job which can be challenging at times.
They are an amazing team and they all manage to make it feel like a proper home from home. Well done to you all.
18 July 2025
My beloved sister spent 16 months with Symphony and I cannot speak too highly of the care, compassion and medical treatment she received: she died last month. Suffered from a rare neurological disease called Progressive Supranuclear Palsy which robbed her of everything. Prior to Symphony my sister
was looked after at home with carers but the disease progressed quickly and 24 hour care was required. I compliment and thank both management and staff for their professionalism and care
12 June 2025
Our family has found the home to be extremely caring and very attentive to our mums needs and wants. Mum could be challenging and fiesty with her words and actions with the staff. They always treated her with dignity and respect. They spent time building a theraputic relationship and supporting her
with the choices she made. We would not hesitate recommending Symphony House. They go out of their way to help and nurture their residents. 10 out of 10.
13 December 2024
We faced a real challenge finding a "homelike" care place for my 89-year-old dad after many months in hospital that could provide safe 24-hour medical care of some complexity.
The home manager visited my dad in the hospital and met with his hospital team a number of times and put together an
excellent solution.
The staff are caring, knowledgeable, and helpful: I find I can ask any of them for help and they will do their best to support.
My dad is safe, well cared for and, given the situation he finds himself in, as happy as he could be.
I knew nothing of nursing care, both the practical and the organisational side, so being introduced to the manager and the Symphony team has been a godsend.
Thank you Symphony.
27 June 2024
Symphony House Care Home is a family for the elderly. Serving with love and compassion. Fostering a communal and loving environment bringing healing to the mind and body. The manager could be classed as a modern-day saint. He cares and loves all those in his care, goes above and beyond the call of
duty. The care home staff too care for their older family members. Highly recommended for those wanting quality, and loving care for their older family members.
07 March 2024
Dad has been a resident at Symphony House since October 2023 following a 6 month hospital stay. As a family, it was one of the most heartbreaking realisations that we were no longer able to care for Dad at home.
From the very first assessment of Dad in hospital the manager of the home showed
warmth and kindness, knowledge and expertise in Dad's needs and was very reassuring of our concerns. The care Dad has had and is receiving in the home is exemplary. Every member of staff from the nurses, carers, cleaners to the cook and handyman - all interact with my Dad with kindness and with us as a family. We know every member of staff and they know all of us - they are all very supportive and caring.
We are invited to participate in events such as Christmas, Halloween, Chinese New Year, Valentine's lunch as well as bingo, beetle drives, and sing-a-longs. We are still making treasured happy new memories together as a family.
It is truly a very special place.
07 August 2023
My father has been at Symphony House since February 2023 to now. The proactive care, kindness and expertise of the colleagues at Symphony House is outstanding. Every member of staff knows us (the family) by name and we them too. They are attentive and supportive and they feel like part of our
family.
We never wanted Dad to go into a care home, but due to his nursing needs we didn’t have any other option. But, the care he receives, not only from a medical perspective but also from a love and support perspective, has blown us away.
There are always activities going on and there is a huge sense of community in the home.
Dad's condition is made more complicated due to underlying conditions and therefore he is at a higher risk. The team are very aware of this and they are very proactive in his care, ensuring that he has not had any relapses.
I honestly can’t speak more highly of the manager, nurses, care assistants, kitchen staff, cleaners and the caretaker; they are all wonderful.
27 December 2022
Having sustained a fall in her home whilst in the care of another provider and after a long difficult few months in hospital, we are so glad Mum (now the option of returning to her own home was taken from her) resides in Symphony House in Northampton. At Symphony House, she receives excellent care,
which has led to her being far more settled, something the local hospital failed to achieve. And although Mum is now bed-bound and unable to hold a progressive coherent conversation, we are no longer concerned for her welfare. The staff are always friendly, and the manager keeps us up to date with any issues that need addressing.
It was our mum's wish, and that of our family, that she would see her days out in her own home, but Symphony House has provide to be an excellent alternative.
15 December 2022
My father has been staying at Symphony House for just over a year now, and over the course of the year, he has received outstanding care and medical attention. He has a good relationship with the staff, as do we, and nothing is too much trouble; they are always willing to help. We have every
confidence in Symphony House and its management and staff.
28 November 2022
I just wanted to say a huge thank you, which is really not enough, for the love you gave Dad whilst he was in your care.
Dad could not have been looked after better, and I really appreciate all the care you gave him.
It has been a difficult time for me, but it was made much easier knowing Dad has
been in the best of hands with everything he needed. That made such a difference to me.
Once again, thank you all; I hope you all realise how invaluable you all are and what a difference you make to people's lives by doing what you do.
I hope you will continue to think of Dad, especially when you hear the words cup of tea or piece of cake.
With kindest regards always.
10 May 2022
Symphony House has provided excellent care to my mother since she moved in, in 2020. She was admitted with pressure ulcers and the debilitating effects of Covid acquired in the acute hospital. Symphony House has healed her pressure ulcers, reduced her pain and prevented further occurrences of skin
breakdown. In addition to the physical care, she is treated like "one of the family.
18 February 2022
The manager and his team have and are superb in what has been a very difficult time. A big thank you for all their care and attention to my brother.
22 December 2021
From the very first day, my husband was treated with excellent care and attention by all of the staff the entire time he was in Symphony House. My son's and I were always made to feel welcome on our visits, and we could see by my husband's response to the staff that he was happy to see them.
27 May 2020
I am very impressed with the care and compassion given to my aunt during her last years and days. The care given was just right for her, ensuring she was comfortable, stimulated, and her dietary needs were looked after. I could not have asked for better and am very grateful to the manager, his
leadership enables the objectives of the home to be met. Thank you.
27 March 2020
My mum (having recently passed away) had been a resident for the past six and a half years at Symphony. The standards at the home are extremely high in every respect and I can honestly say this is the most wonderful home we could have found for her. The staff go out of their way to nurse and nurture
all in their care, in fact, they treat everyone like extended family and friends. We know that through the care and devotion that she received during this time her life was extended by many years. Whilst at the home, Mum lived, she laughed and above all she enjoyed life and I for one could not have asked for more. More than that the staff not only supported and cared for Mum but for her family too. When we could not be there they were her guardian angels and I have nothing but praise for all the wonderful staff at Symphony and would like to take this opportunity to thank every one of them and wish them well for the future.