Symphony House

Thank you for taking the time to write a lovely review of our home and for the staff. I will make sure that it is passed onto to all the team. We knew when Mum arrived at Symphony that she was very frail, weak and poorly. With your support, care and her own determination she has battled through many difficulties and still has that sparkle in her eyes. We know that each day can be different for both her and yourselves but what is constant is that it is very obvious she loves to see all her family. Thank you for your support to the staff and the home.

Thank you for providing a lovely review of our home and I will make sure it is passed onto the staff. We are thankful also for being able to share some special moments with you and your sister - many with fun and tears of laughter - with the help of Mr C and of course the welly song. We are sure that the many hours you spent at the home reading and pampering your sister was really appreciated and enjoyed by her - we also thank you for that time and the lovely support you provided for us.

Thank you for taking the time to review our home and care provided for your mum. When mum arrived at the home over two years ago we remember that she was very weak and poorly. She was totally dependent upon the nurses and carers to anticioate and provide for all her needs. Over time with determination and support she managed to get her strength back! We would like to think that she then was able to continue to enjoy and do the things that were important to her prior to her illness. We all managed to share some happy memeories with your mum which included her 90th birthday, having visits from her dog, choosing and reading her many books, watching tennis, eating chocolate eclairs and also times spent with you and the unfailing continued support for your mum.

Thank you for the review and feedback regarding your father's care at our home. He does now appear to be more settled and we have managed to stabilise most of his medical and care needs - which as you know have been challenging and very unpredictable. He is now interacting more and he certainly is happy and contented with his room, the staff, and being at Symphony.

Thank you for your lovely review of our home. We know Mum became very happy here and over time we could also see that she began to enjoy company, was comfortable and contented. We also know how important your calls, visits and video calls were for her - loving her family. We were fortunate to be able to share time with your mum and have memories of her sense of fun, radio into the night and laughter. She was always lovely and thankful for the care and support she received.

Thank you for taking the time to write a lovely review of our home and for the staff. We all know how poorly your Dad has been and that each day can be different for both him and yourselves. It has always been very obvious to see and feel the care and love you all share together. We are always pleased to see you all joining with our activities and Dad always manages to bring a smile to our faces - in the nicest possible way! We also recognise all the care and encouragement from your mum and family which extends to others in the home. We hope that there are still many more opportunities to make more lovely memories in this chapter of his life. Thank you.

Thank you for completing a lovely review about our home and the staff. We can all see and understand the impact of the sudden changes in your dad's abilities due to his condition. What is also very obvious is the love, care and attention he receives from you and all his family every day. I believe that the improvements he has made since his admission to Symphony have not just been down to the care and support from the home, but also because of the devotion, encouragement and involvement from your mum and family. This has also extended into the home with your support for our activities, other residents and staff. Symphony House is the home that it is because of residents and families like you. Thank you.

Thank you for completing a review of our home. We were all saddened by your friends passing because she had improved, was stable and was enjoying her time within the home. She liked many of the activities but was also very happy to just chat. We also know that she was very fond of her "adopted family" and all the support, love and friendship you and your family had provided over many years. I know that she would always wish us to thank you for all that you continued to do for her even when she became a resident in the home. We take comfort that she passed away peacefully at the home with her friends and those who knew her well and cared for her.

Thank you for your comments and for taking the time to complete a review of our home. We know that your friend enjoyed and participated in nearly all the organised activities but she particularly looked forward to your visits and friendship. Thank you also for all the support, love and encouragement you have provided for other residents, friends and staff in the home. We are blessed to have such good friends who help to ensure that Symphony is more than just a nursing home. Thank you.

Thank you for your review and comments about our home. It is very rewarding and great to see that your mum has improved so much since she has come out of the hospital. She is now back on her feet again and has a new chapter in her life. It is always nice to see residents and their families join in and enjoy our activities. I think it has been particularly good for your mum because she has assisted us to prepare and organise some of them.