Symphony House

43/45 Queens Park Parade, Northampton NN2 6LP
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9.8 43 Reviews
  • Symphony House, Northampton
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Care Provided by Symphony House

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 25 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £875 – £1100
  • Self-Funded Nursing Care: £1195 – £1295

These prices are only a guideline, please contact Symphony House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Symphony Care Ltd

Person in Charge

  • Darren Stephen Weeks (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (25)
  • Single Rooms with Ensuite Wet Room (25)

Visiting

  • Open visiting 24 hours a day according to resident wishes and their care and needs.

Parking

  • Parking is available at the rear of the home.

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Symphony House Reviews (43)

9.8

Symphony House has a Review Score of 9.8 (9.805) out of 10, based on 9 reviews in the last 2 years.
Over all time Symphony House has 43 reviews.

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Total of 43, showing 1-20
Review from Mary s (Wife of Resident) published on 15 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident at Symphony Care Home for just over two and a half years, following his stroke. It was one of the hardest decisions we ever had to make, as I had cared for him at home for many years. But from the moment we found Symphony, I knew we had made the right choice.
The care
he receives is truly wonderful. The staff are not only professional, but loving and kind. They treat him with respect and dignity, always making him feel like part of a family. The manager, Darren, is outstanding-his genuine care for both residents and their families shines through in everything he does. He often says, "This is everyone's home," and it really does feel that way.
Special occasions are celebrated beautifully, for our 40th wedding anniversary, which was amazing. Symphony Care has given me peace of mind, knowing my husband is surrounded by kindness, compassion, and love every single day. I am forever grateful.
BIG THANK YOU
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Review from William F (Son of Resident) published on 14 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 93 year old Dad had a stroke and after a long period in NGH he was taken to a place in Corby. Thankfully we were able to get him out and into Symphony House. The staff and management are friendly and helpful. While the house itself is not modern it is very homely and has a beautiful garden. Quiet,
peaceful and clean I feel relaxed that he is being cared for, as I live abroad, and I am able to speak to him every other day by phone.
Recommended.
Reply from Darren Weeks, Registered Manager at Symphony House
Thank you for providing a review and feedback regarding your father's care at our home. He is certainly more contented and settled since arriving at the home. His medical and care needs have been…read more
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Review from K C (Granddaughter of Resident) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot complain at all staff are so friendly and welcoming, very homely place with a beautiful garden. I'm very grateful to everyone caring for my grandfather nothing is too much and the way they care for family members too- thank you so much! Definitely recommend sometimes it can be hard knowing if
you did the right thing but we dont regret it.
Reply from Darren Weeks, Registered Manager at Symphony House
Thank you for providing the lovely review and sending the thank you card for the staff. We know it has been a very difficult time for you all with your grandfather being so poorly. We are sure that he…read more
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Review from Sharon K (Daughter of Resident) published on 9 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Symphony for two years and four months and is now in her 99th year ! After a difficult time in the hospital after a stroke we luckily found this care home where she has received very good care from everyone. If you have a loved one this place comes highly recommended
all the staff are kind and caring and will do their very best to meet all your loved ones needs.
I myself feel that I can relax knowing she is cared for. The staff are permanent and they do not use agency staff.
I pop in everyday to see my mum and help feed as needed ,there are no restrictions on visiting which is great as some homes do have time restrictions.
The manager and his staff do a fantastic job which can be challenging at times.
They are an amazing team and they all manage to make it feel like a proper home from home. Well done to you all.
Reply from Darren Weeks, Registered Manager at Symphony House
Thank you for taking the time to write a lovely review of our home and for the staff. I will make sure that it is passed onto to all the team. We knew when Mum arrived at Symphony that she was very…read more
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Review from Diana J (Sister of Resident) published on 18 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My beloved sister spent 16 months with Symphony and I cannot speak too highly of the care, compassion and medical treatment she received: she died last month. Suffered from a rare neurological disease called Progressive Supranuclear Palsy which robbed her of everything. Prior to Symphony my sister
was looked after at home with carers but the disease progressed quickly and 24 hour care was required. I compliment and thank both management and staff for their professionalism and care
Reply from Darren Weeks, Registered Manager at Symphony House
Thank you for providing a lovely review of our home and I will make sure it is passed onto the staff. We are thankful also for being able to share some special moments with you and your sister - many…read more
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Review from Mandy K (Daughter of Resident) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our family has found the home to be extremely caring and very attentive to our mums needs and wants. Mum could be challenging and fiesty with her words and actions with the staff. They always treated her with dignity and respect. They spent time building a theraputic relationship and supporting her
with the choices she made. We would not hesitate recommending Symphony House. They go out of their way to help and nurture their residents. 10 out of 10.
Reply from Darren Weeks, Registered Manager at Symphony House
Thank you for taking the time to review our home and care provided for your mum. When mum arrived at the home over two years ago we remember that she was very weak and poorly. She was totally…read more
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Review from M T (Son of Resident) published on 13 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We faced a real challenge finding a "homelike" care place for my 89-year-old dad after many months in hospital that could provide safe 24-hour medical care of some complexity.
The home manager visited my dad in the hospital and met with his hospital team a number of times and put together an excellent
solution.
The staff are caring, knowledgeable, and helpful: I find I can ask any of them for help and they will do their best to support.
My dad is safe, well cared for and, given the situation he finds himself in, as happy as he could be.
I knew nothing of nursing care, both the practical and the organisational side, so being introduced to the manager and the Symphony team has been a godsend.
Thank you Symphony.
Reply from Darren Weeks, Registered Manager at Symphony House
Thank you for the review and feedback regarding your father's care at our home. He does now appear to be more settled and we have managed to stabilise most of his medical and care needs - which as you…read more
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Review from Stephen M (Son of Resident) published on 27 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Symphony House Care Home is a family for the elderly. Serving with love and compassion. Fostering a communal and loving environment bringing healing to the mind and body. The manager could be classed as a modern-day saint. He cares and loves all those in his care, goes above and beyond the call of duty.
The care home staff too care for their older family members. Highly recommended for those wanting quality, and loving care for their older family members.
Reply from Darren Weeks, Registered Manager at Symphony House
Thank you for your lovely review of our home. We know Mum became very happy here and over time we could also see that she began to enjoy company, was comfortable and contented. We also know how…read more
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Review from Yvonne G (Daughter of Resident) published on 7 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been a resident at Symphony House since October 2023 following a 6 month hospital stay. As a family, it was one of the most heartbreaking realisations that we were no longer able to care for Dad at home.
From the very first assessment of Dad in hospital the manager of the home showed warmth
and kindness, knowledge and expertise in Dad's needs and was very reassuring of our concerns. The care Dad has had and is receiving in the home is exemplary. Every member of staff from the nurses, carers, cleaners to the cook and handyman - all interact with my Dad with kindness and with us as a family. We know every member of staff and they know all of us - they are all very supportive and caring.
We are invited to participate in events such as Christmas, Halloween, Chinese New Year, Valentine's lunch as well as bingo, beetle drives, and sing-a-longs. We are still making treasured happy new memories together as a family.
It is truly a very special place.
Reply from Darren Weeks, Registered Manager at Symphony House
Thank you for taking the time to write a lovely review of our home and for the staff. We all know how poorly your Dad has been and that each day can be different for both him and yourselves. It has…read more
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Review from Claira S (Daughter of Resident) published on 7 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at Symphony House since February 2023 to now. The proactive care, kindness and expertise of the colleagues at Symphony House is outstanding. Every member of staff knows us (the family) by name and we them too. They are attentive and supportive and they feel like part of our family.
We
never wanted Dad to go into a care home, but due to his nursing needs we didn’t have any other option. But, the care he receives, not only from a medical perspective but also from a love and support perspective, has blown us away.
There are always activities going on and there is a huge sense of community in the home.
Dad's condition is made more complicated due to underlying conditions and therefore he is at a higher risk. The team are very aware of this and they are very proactive in his care, ensuring that he has not had any relapses.
I honestly can’t speak more highly of the manager, nurses, care assistants, kitchen staff, cleaners and the caretaker; they are all wonderful.
Reply from Darren Weeks, Registered Manager at Symphony House
Thank you for completing a lovely review about our home and the staff. We can all see and understand the impact of the sudden changes in your dad's abilities due to his condition. What is also very…read more
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Review from D D (Son of Resident) published on 27 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having sustained a fall in her home whilst in the care of another provider and after a long difficult few months in hospital, we are so glad Mum (now the option of returning to her own home was taken from her) resides in Symphony House in Northampton. At Symphony House, she receives excellent care,
which has led to her being far more settled, something the local hospital failed to achieve. And although Mum is now bed-bound and unable to hold a progressive coherent conversation, we are no longer concerned for her welfare. The staff are always friendly, and the manager keeps us up to date with any issues that need addressing.
It was our mum's wish, and that of our family, that she would see her days out in her own home, but Symphony House has provide to be an excellent alternative.
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Review from S H (Son of Resident) published on 15 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been staying at Symphony House for just over a year now, and over the course of the year, he has received outstanding care and medical attention. He has a good relationship with the staff, as do we, and nothing is too much trouble; they are always willing to help. We have every confidence
in Symphony House and its management and staff.
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Review from Susan B (Daughter of Resident) published on 28 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just wanted to say a huge thank you, which is really not enough, for the love you gave Dad whilst he was in your care.
Dad could not have been looked after better, and I really appreciate all the care you gave him.
It has been a difficult time for me, but it was made much easier knowing Dad has
been in the best of hands with everything he needed. That made such a difference to me.
Once again, thank you all; I hope you all realise how invaluable you all are and what a difference you make to people's lives by doing what you do.
I hope you will continue to think of Dad, especially when you hear the words cup of tea or piece of cake.
With kindest regards always.
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Review from Stuart B (Son of Resident) published on 10 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Symphony House has provided excellent care to my mother since she moved in, in 2020. She was admitted with pressure ulcers and the debilitating effects of Covid acquired in the acute hospital. Symphony House has healed her pressure ulcers, reduced her pain and prevented further occurrences of skin breakdown.
In addition to the physical care, she is treated like "one of the family.
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Review from Pauline F (Sister of Resident) published on 18 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager and his team have and are superb in what has been a very difficult time. A big thank you for all their care and attention to my brother.
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Review from P A (Wife of Resident) published on 22 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the very first day, my husband was treated with excellent care and attention by all of the staff the entire time he was in Symphony House. My son's and I were always made to feel welcome on our visits, and we could see by my husband's response to the staff that he was happy to see them.
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Review from Jane T (Niece of Resident) published on 27 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very impressed with the care and compassion given to my aunt during her last years and days. The care given was just right for her, ensuring she was comfortable, stimulated, and her dietary needs were looked after. I could not have asked for better and am very grateful to the manager, his leadership
enables the objectives of the home to be met. Thank you.
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Review from Jo C (Daughter of Resident) published on 27 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum (having recently passed away) had been a resident for the past six and a half years at Symphony. The standards at the home are extremely high in every respect and I can honestly say this is the most wonderful home we could have found for her. The staff go out of their way to nurse and nurture
all in their care, in fact, they treat everyone like extended family and friends. We know that through the care and devotion that she received during this time her life was extended by many years. Whilst at the home, Mum lived, she laughed and above all she enjoyed life and I for one could not have asked for more. More than that the staff not only supported and cared for Mum but for her family too. When we could not be there they were her guardian angels and I have nothing but praise for all the wonderful staff at Symphony and would like to take this opportunity to thank every one of them and wish them well for the future.
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Review from Nick D (Friend of Resident) published on 27 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to put on record my gratitude to the manager and all the team at Symphony House Nursing Home for the care and effort they put in to looking after an elderly friend. She was 86 and had undergone surgery to her knees / hips over the previous 18 months, recovered from cancer, and had a few
medical conditions. She was now immobile, and her memory was getting poor at times.
My wife and I viewed a few care homes before we chose Symphony House. It just felt more homely, the manager, but also a qualified nurse, visited our friend in hospital to assess her and make sure they could meet her needs before offering her a place.
Our friend lived at Symphony House for about 14 months, until her sudden death. In that time, she kept the same room. She thrived in the environment, preferring to spend most of her time in the day lounge with other residents, generally observing the day to day goings-on and enjoyed the regular entertainment provided. She ate well and was always in good spirits.
Reply from Darren Weeks, Registered Manager at Symphony House
Thank you for completing a review of our home. We were all saddened by your friends passing because she had improved, was stable and was enjoying her time within the home. She liked many of the…read more
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Review from D M (Friend of Resident) published on 27 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After many months of visiting our friend on a weekly basis and being impressed with the excellent care given to her, we wish to comment on her passing at the end of December. The whole period was one of offering the greatest care and solicitude to her and those connected. Her room and property were
treated with respect and there was regular contact by the manager with ourselves and her other contacts. Her actual service near the end of January was attended by a large number of residents, visitors and staff from Symphony. On our visits to Symphony since her demise, we have continued to be received in a friendly and respectful way as previously.
Reply from Darren Weeks, Registered Manager at Symphony House
Thank you for your comments and for taking the time to complete a review of our home. We know that your friend enjoyed and participated in nearly all the organised activities but she particularly…read more
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Current Review Score: 9.8 (9.805)

Overview of Review Score

The Review Score of 9.8 (9.805) out of 10 for Symphony House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.905 for Symphony House is calculated as follows: ( (96 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 105 Ratings = 4.905
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Symphony House is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 9 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Jul 2022

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Symphony House

What types of Care is Symphony House registered for?

Older Person Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Symphony House have?

There are 25 Single Rooms.

What are the Facilities & Services at Symphony House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Symphony House to the centre of Northampton?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Symphony House to verify any information. View our terms and conditions. Symphony House has an Basic Service - more info.