The Cottage Nursing Home

80 High Street, Irchester, Wellingborough NN29 7AB

The Cottage Nursing Home, Wellingborough, Northamptonshire
The Cottage Nursing Home, Wellingborough, Northamptonshire
The Cottage Nursing Home, Wellingborough, Northamptonshire

The Cottage, in Irchester, is committed to supporting an independent and dignified lifestyle for its residents, carrying out a high standard of care in homely and comfortable surroundings.

An experienced team can welcome both short and long-term needs, ensuring that each individual receives care suited to their needs and preference.

Bedrooms are fully furnished and equipped with a nurse call system, while there are also special beds and baths for those with reduced mobility, as well as pressure-relieving mattresses.

Owner: The Cottage Nursing Home Ltd

Person in charge: Felicity Bucknall-Hart (Manager)

Local Authority / Social Services: Northamptonshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 53 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Cancer Care • Challenging Behaviour • Huntington's Disease • Multiple Sclerosis • Muscular Dystrophy • Parkinson's Disease • Spina Bifida & Hydrocephalus • Stroke

Admission Information: No smoking. Ages from 65 to 105.

Languages Spoken by Staff (other than English): Bulgarian, Gujarati, Hindi, Polish, Romanian, Swahili, Tagalog, Chinese - Mandarin

Single Rooms: 39

Shared Rooms: 7

Rooms with ensuite WC: 29

Weekly Charges Guide: Personal Care Single £750 – £875 , Personal Care Shared (per person) £675 – £700 Nursing Care Single £850 – £1275 , Nursing Care Shared (per person) £750 – £1200 (These prices are only a guideline, please contact The Cottage Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Own GP if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room

Parking:

Free parking available on and off the site

Latest Care Quality Commission* Report on The Cottage Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 The Cottage Nursing Home has a Review Score of 9.7 (9.703)

The Review Score of 9.7 (maximum of 10) for The Cottage Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 45 Reviews over all time. This Average Rating is also the rating value for The Cottage Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 19 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.703 for The Cottage Nursing Home is calculated as follows: ( (405 Excellents x 5) + (101 Goods x 4) + (29 Satisfactorys x 3) ) ÷ 535 Ratings = 4.703

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for The Cottage Nursing Home is based on 19 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.6 positive Reviews (53 registered maximum number of service users ÷ 5). 19 Reviews ÷ 10.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    34
  • Good
    10
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Cottage Nursing Home?

  • Extremely LIKELY
    41
  • Likely
    3
  • Don't know
    1
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Cottage Nursing Home

  • Daughter of Resident/Service User
    14
  • Friend of Resident/Service User
    6
  • Granddaughter of Resident/Service User
    5
  • Son of Resident/Service User
    5
  • Grandson of Resident/Service User
    4
  • more

The Cottage Nursing Home is a well-managed home. Staff are excellent and my Grandma is looking healthier and happy. We were honoured when the chef made us a cake to celebrate my Grandmas birthday. It was thoughtful and delicious. In general, this place offers delicious food it is so good that me and the family could eat it every day. There's a new pub inside the home it's great for family reunions.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All the staff, without exception, are kind and considerate and attend to my friends needs promptly. I have been made very welcome and that is important because it shows that they treat everyone the same here. Finding a home that is this dedicated if very rare.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is cheerful and welcoming and they genuinely care about their residents here. My grandad's favourite space is the garden as it is absolutely beautiful and well maintained. We are happy that he is looked after well mentally and physically.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

I tend to visit the care home every month as I'm very local and always feel greeted here. The staff continuously invite me to activities which is nice of them. The cottage is a Beautiful and clean home.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father is extremely happy here and he is well looked after. Well run home and interesting activities daily for families.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Beautiful home with excellent facilities. Staff are very pleasant and attentive. My friend receives outstanding care.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Many thanks for all the support. Staff are great and my friend looks better. Food is tasty. Decorations look beautiful.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very happy for my cousin. My relative has settled in very well. Staff are caring and friendly. The activities here are good. I get to spend quality time with her. Cannot fault the home in any way. Well done The Cottage.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been very impressed with the outstanding care that my father is receiving here. The staff at The Cottage are welcoming and the nursing home is very tidy and homely.
He is happy here and we couldn’t thank them enough.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My uncle who is in his 70s has been at The Cottage since last year. The care and attention he has received have been excellent. The home is clean, no foul smells, always has a fresh smell, the staff are professional, pleasant and courteous. Not just to us visitors but the way they care and nurse my uncle. He loves the food which is freshly prepared and presented beautifully.

It has not been a difficult decision for our family to decide this is where our he will spend his final days. Knowing he will be well cared for and nursed to a very high standard and treated with the dignity he deserves as his time on this earth comes to an end.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This home is managed by very competent and empathetic staff and nurses with huge experience. They understand what is required when looking after the frail and elderly. They offer very personalised care. Grandpa decides what he likes and when he wants to wake up. The manager sets a high standard and his staff follow suit. Home is lead positively.

In addition to care and the ancillary staff, there's always at least one qualified nurse on duty day and night. They cater for all types of disability including palliative care.

Activities are great. There is a Calendar of Events - theme nights, sing-a-longs, art classes, quizzes and pub/club outings. There's even a free bar in The Cottage - how good is that? And all the usual services including an in-house hairdresser. Lots of places to sit, including a courtyard and a garden area. Meals are wholesome and staff will assist residents with feeding.

Overall, a great care home with caring staff and I would recommend you put it on your list to visit.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sarah, Administrator at The Cottage Nursing Home responded to this review on 14 Dec 2017:

Thank you for taking time out to give us positive feedback. It means a lot to our staff.

My fiance and I find it very easy to communicate with The Cottage staff are always helpful. We are very comfortable with my mother in law staying there because we are aware of the outstanding care that is provided here. Thankful to all the staff.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would like to thank The Cottage Nursing Home for being extremely helpful. My father is better emotionally and psychically as much as it is touching for me and my family this place has definitely smoothed the past for us.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is warm and welcoming, people here are happy and kind.

My grandmama is looked after well here.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My great Aunt stays at the cottage nursing home. Its been really hard for us as a family but when we go to visit my Aunt, she seems to be happy and enjoys the cottages company a lot. She's made lots of friends and memories and this is amazing for us. We have also attended a few events that they have organised and it's been a pleasure to take part in. So welcoming. I'm submitting this review on behalf of myself and my family so that everyone else could see how we highly speak of the cottage nursing home. Thank you to all staff especially one member who is incredibly helpful.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Brilliant staff.

Nan is well looked after. Food is amazing.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is very clean and the food is excellent., Staff are very patient and caring. I have no hesitation in recommending this nursing home.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My friend is very happy at The Cottage Nursing Home. In my recent visit there they had lovely new furniture in the lounge! It looks beautiful, clean and cosy.
The staff are very welcoming.
I was offered lovely treats too, very kind of the staff,

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Friendly, homely and helpful staff. Excellent! Keep up the good work!

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lovely place. Staff are sweet, caring and patient, always clean and dad's always busy.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Good place for my mum. Always clean and the staff are really good.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Happy my dad is here. It's good quality and value for money.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Nan complains less since she moved to this place which is good, it's warm and friendly.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Recommend it to anyone. Always clean, warm, friendly, helpful staff, she feels safe.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Fine, completely acceptable. Helpful. I'm new to the experience of a care home as mum hasn't been here very long but so far all is good. Thanks for caring for mum at this home, was the only one of four that would accept and be capable of looking after mums health and mental health needs.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I find this home absolutely wonderful, everybody staff are so friendly and helpful. Mum is always in a good way, happy and well dressed and clean. I always get offered a cup of tea! Food is delightful, choice etc.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Satisfactory

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father continues to be well cared for at The Cottage. The staff seem to have more time to chat with residents and always show friendliness and compassion. The home is between managers at the moment so I hope when a new manager is appointed they continue the improvements that have happened in recent months.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I am very impressed. It's always clean and the staff are fab. Dad's happy and always kept busy which is great.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad fits in well with the others and is happy here. I am impressed with the home it's clean. The food is good and staff are attentive.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I was really pleased to see my friend being so well looked after. It's clean, safe and friendly.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I am glad I found the right home for my mum. I highly recommend it.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are wonderful they do a very difficult job.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My nan loves it here, she's made lots of friends.The staff are fab, she's looking much healthier now which is great. She eats well and feels safe.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent all round. Good value for money, nice and clean. Very friendly staff.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My aunt is happier now that she is here she feels safer. The staff are very nice and I think it's great value for money.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My aunt is very happy and well looked after at The Cottage.
The home is clean and the new manager is approachable.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Really admire the staff who treat patients with care and kindness. Facilities are good. Granddad seems happy so my mind is at ease that he is being well looked after.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My great aunt lives here, the staff are all very friendly. Sometimes she doesn't like the food but she says she is happy. She loves the dancing and the music, it's always clean and she has made some friends which is nice.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Management: Good

Rooms: Good

I am very happy with the way my nanna has been treated. The staff are very friendly. Activities are enjoyed and the food is good too.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

It's very clean and my mum is very well looked after. It's good value for money.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Satisfactory

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Excellent

I am sad to have to put my mum in a home. But if I had to choose any, I'm glad I chose this one.

How likely would you be to recommend The Cottage Nursing Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

Very little to tell. I'm old, have visited home only once as it is so far away. Felt the home was doing a good job. Very difficult job too!

How likely would you be to recommend The Cottage Nursing Home? Don't know

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I cannot praise the Cottage enough. Mums care was great. She was treated with the utmost care and respect by all the staff. The food was excellent, prepared by qualified chef. Her room was spotless. The manager always made time to speak to me and answer questions I had. I would not hesitate to use the Cottage again if mum needed more residential care.

How likely would you be to recommend The Cottage Nursing Home? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The n/home left a lot to be desired due to poor if none existent management and poor staff moral. The n/home is now under new management and new staff, there has been new changes which seem to be having a good affect. We hope for a complete turn around but this will take time, we hope for the best.

How likely would you be to recommend The Cottage Nursing Home? Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

My mum has been a resident for about three years and is very settled, she is happy with her surroundings. There have been many improvements made during the last few months. The staff are welcoming, caring and efficient. Nursing staff and the manager are very approachable and always ready to discuss any worries or concerns that I may have about Mums care.

How likely would you be to recommend The Cottage Nursing Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

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