
we are so pleased with the excellent service, truly that of a five-star hotel.Alison P(Sister of Resident/Service User)

her health has actually improved since she came to Brook House due to the care and attentionDavid W(Son of Resident/Service User)

they are amazing with my children. It is a wonderful place for adults and children alike.S P(Granddaughter of Resident/Service User)

we are so pleased with the excellent service, truly that of a five-star hotel.Alison P(Sister of Resident/Service User)

her health has actually improved since she came to Brook House due to the care and attentionDavid W(Son of Resident/Service User)

they are amazing with my children. It is a wonderful place for adults and children alike.S P(Granddaughter of Resident/Service User)

Located in the historic market town of Towcester, Brook House provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.
Residents at the Northampton care home can enjoy quality facilities including a café, cinema room and hair and beauty salon. Each tastefully decorated bedroom has its own ensuite facilities. Outside there are beautiful, accessible patio gardens, perfect for...
Care Provided by Brook House
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 53 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Brook House for full pricing details and T&Cs.
Contact Brook House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Pearce Shelltunyan(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (53)
- Single Rooms with ensuite Wet Room (53)
Brook House Reviews (64)
Brook House has a Review Score of 9.9 (9.915) out of 10, based on 25 reviews in the last 2 years.
Over all time Brook House has 64 reviews.
We would willingly recommend them for Daycare, respite and long term support.
Thank you very much for taking the time to write a review of our home, and for your recommendation. We appreciate your feedback, and if there is anything more we can do to support your family, please don't hesitate to ask.
The events team have even adjusted their programme to accommodate dad's love of singing!
We are only a few weeks into dad's stay, but already know we have made the correct decision in homing dad at Brook House.
Thank you for taking the time to write us a review. It's a joy to have your dad with us, and we're delighted with how quickly he has settled and made himself at home. We appreciate your feedback, and we're glad we've been able to support your family through this transition as well. Please don't hesitate to ask if there is ever anything more we can do to support him, or you.
I found Brook House, to be clean & all the staff friendly. Any queries were dealt with promptly. The staff are on hand & most of the time are with the cared for who all seem very happy. The rooms are spacious & mum has enjoyed her week despite. I am happy & feel it is a safe environment.
Thank you for your kind feedback. We're pleased to hear you found Brook House welcoming and well run, and that any queries were addressed promptly. It's reassuring to know your mum enjoyed her stay and that you felt confident she was in a safe, supportive environment.
From the moment of arrival, she was made very welcome and felt an atmosphere of kindness.
A quote from my wife: "During my time in Brook House, I was impressed by the generosity of staff to my request for help."
Thank you for taking the time to leave a review. We're so pleased to learn that your wife felt welcomed and supported during her stay at Brook House. Her kind words about the team's generosity mean a great deal to us all.
Brook House has provided an exceptional level of care for my mother following her fall at home in September. From the friendly faces on arrival as a visitor to the efficiency of the management team, from the kindness of the carers to the professionalism of the nursing staff I have nothing but praise for all of those that I have encountered. The staff have made sure that my mother's stay at Brook House has been as comfortable as possible and nothing has been too much trouble.
Thank you for your thoughtful review. It's wonderful to hear how well your mother has been supported during her recovery, and your kind words about every part of the team mean a great deal. Knowing that her stay has been made comfortable, and that you've felt welcomed and reassured throughout, is exactly what the team at Brook House strives for. Your praise is sincerely appreciated.
My wife and mother in law are so much more relaxed and Brook and the team have made this happen - thank you
Thank you for taking the time to share your experience of visiting Brook House. It's wonderful to hear how happy the atmosphere feels when you visit, and how much the activities and enthusiasm of the team stand out. We're especially pleased that the support and guidance offered have helped bring...
My husband who suffers from Dementia and Alzheimer's, moved into Brook House at the end of March. The staff have been terrific from day one ... caring not only for my husband but for the wider family. They totally understand what it is like to see a loved one fade away from you ... no longer being the person he was. Their care for him both physically and mentaly is second to none. The facilities are great and the residents have so many activities laid on for them. Placing a loved on in a carehome is not easy, but I am so pleased that we chose Brook House.
Thank you for your heartfelt review. We know how difficult it can be to make the decision to move a loved one into care, and we're truly grateful that you've placed your trust in Brook House. It's reassuring to hear that you've felt supported-not just in the care of your husband, but as a family...
I have rated rooms 4/5 only on personal preference. They are a spacious and always clean just understandably lack colour.
Thank you so much for taking the time to share such a thoughtful and balanced review. We're really pleased to hear that your dad's transition to Brook House has been a positive experience for both him and your wider family. Supporting residents and their loved ones is something we care deeply...
The team have been fantastic... Very patient, they've taken the time to explain all that would happen when my mother went in to stay and she has been made to feel very welcome. In addition, all the staff I've met and spoken too have always been very polite and made a real effort to help Mum, and I to feel at home... Thank you..
Thank you for taking the time to leave us a review and for your lovely feedback and recognition of our team at Brook House, we are dedicated to ensuring every resident feels safe, happy and is well cared for. It is important to us that our residents and their loved ones feel they a part of our...
Our friend was a resident in Brook House for approximately four and half years. Over that time we visited her regularly as she was our son in laws mother and very dear friend and family member. We have always been impressed by the daily and nursing care given to her as well s the friendliness extended to us and to her. We congratulate the staff on an excellent job well done.
Many thanks for your kind words about our home and team, it was our privilege to care for your loved one as part of our family here at Brook House. The care and services we deliver as a team to our residents, their families and friends is extremely important to us. Your feedback will be shared with the team.
Our family could never thank the staff at Brook House enough. The care they give our mother is first class. Lovely staff always friendly and laughing making sure everyone is looked after, nothing is to much trouble. How lucky we are to have the best people ever to look after mum.
Many thanks for your feedback and lovely comments about the care your mother is receiving at Brook House. Our team is dedicated to ensuring every resident feels safe, happy, and well cared for, and it's great to hear that this has been your experience. Your thoughtful review is greatly appreciated by all of us here at Brook House. Thank you again.
When I first viewed Brook House I almost cried, I knew straight away that it was the ideal place for my mother. It ticked every box and a few more. Every member of staff that I met were so caring and friendly and helped me realize how much happier my mum would be. My mother has now been there 10 days and has settled in so well, joining in the activities and eating her lunch in the dining room. She is no longer lonely and agrees with me that Brook House is her lovely new home. The staff are always there for both my mum and myself. Making me feel welcome to visit anytime, nothing is too much trouble. All I can say is - thank you to you all from my mother and myself.
Thank you so much for your heartfelt message, Karen, we're so happy to hear that Brook House has turned out to be the perfect place for your mum. It means a lot to us that you felt confident in your choice from the very beginning and that she's settled in so well. We always aim to create a warm,...
After a month in hospital I went to Brook House for respite care. After 4 weeks I renewed for a further 4, after which I was ready to return home with help from a part time carer. During this time I was helped to regain fitness and independence. I cannot fault the staff who were all so kind and supportive. Special celebrations and activities were arranged for Christmas, New Year, my birthday and other anniversaries.
Many thanks for taking the time to leave us a review about your respite stay with us and it was our privilege to care for you and support you as you recuperated following your hospital stay and regain your fitness and independence. We are pleased you enjoyed all the activities and events and hope you are settling back in at home and are always here if you need any further support in the future.
My Mum had a spell of respite care in Brook House following surgery. She was made so welcome and was extremely relaxed and comfortable during her stay. This warm feeling extends to relatives and visitors and it was a pleasure to call in. The staff reacted really quickly and professionally when a post operative complication occurred and Mum was really looked after at a frightening time for her. Brook House has a real family feel and truly does feel like the residents 'home'. Mum is now back in her own home, much stronger and more confident after her stay.
Thank you for taking the time to leave us a review and for your kind words/feedback about your mum's respite stay with us and that we could care and support her during her recuperation following surgery. It is important to us that all our residents and their loved ones feel part of our Brook...
She has made some very dear friends who were both residents and staff and intends to maintain contact and visit often.
Thank you to everyone at BH
Many thanks for your lovely feedback - it is wonderful to hear that your mother's respite stay with us was so positive for her and you, we are pleased we could support her during her recuperation and that she has made friends, we look forward to her keeping in contact and welcoming her back for visits.
It was a joy to visit him too. His room felt like home and the decor is bright and cheerful. The daily activities are fantastic - a lot of thought goes into them. We celebrated Dad's 91st birthday in the private dining room - great food and a lovely day. The bistro area is a relaxing place to enjoy a drink with your loved one and the garden is beautiful. Dad enjoyed his walks there.
The manager and her team helped us too, providing great support and guidance. They made a sometimes stressful situation better as nothing was too much trouble and we are truly grateful for that. They always made us feel so welcome and always listened. We can't thank them enough.
Thank you for taking the time to leave us a review and for your wonderful comments about our home and team. It was our privilege to have cared for your dad and support you and your family, we were pleased we could be a part of your family birthday celebrations for his 91st Birthday and it is...
The overall feeling of care, support and the homely feeling that the staff give is beyond anything I have felt in any other homes that, over the years, I have visited. I wouldn't hesitate to stay at Brook House in the future.
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you received such great care at Brook House during both of your respite stays. The care and services we deliver as a team to our residents and their loved ones is extremely important to us. I will pass on your kind comments to the whole team.
The facilities are superb, along with all the staff but most of all, my sister is happy and well looked after. "Brilliant".
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your sister is receiving such great care at Brook House. The care and services we deliver, as a team, to our residents and their loved ones are extremely important to us. I will pass on your kind comments to the whole team.
The management and her deputy greeted me and I felt enveloped with love, care and support straight away and understood with the difficult time we were both facing. I feel now there is a future and Brook House has become our family.
Thank you so much for this truly touching review, we cannot express how much your kind words mean to us! We're absolutely delighted to hear that you had such an amazing first impression and continue to feel loved and cared for at Brook House. It's our privilege to care for your husband and always a...
The staff are very professional, all residents are treated with the utmost respect and dignity.
Meals are on par with hotel food.
Recently, there was a 60s show for the residents, put on by a member of staff.
Fabulous evening, everybody really enjoyed themselves.
It's a joy to visit here.
Thank you so much for writing us such a lovely review, Natasha, and for recognising our team's professional and compassionate approach to the care we provide. We all work very hard and hearing this kind of feedback is so rewarding. We're glad you enjoyed our 60s show - our residents and team have a...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 December 2025Good
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (53) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Brook House.
Accreditations
There are no accreditations posted yet for Brook House.
Meet the Team (1)

I am originally from South Africa and bring 34 years of experience in the care sector, plus stories from working between South Africa and the UK!
I'm a 1992 graduate with a Master's, PhD, and Health & Social Care qualification. I am no stranger to hard work, though I do try to sneak home to South Africa every year!
Anyone thinking of joining the care sector must be passionate about it, and you must love it. Knowledge itself isn’t enough; it’s the mix of knowledge and love that makes a great care worker.
When I'm not leading Brook House with its person-centred approach and putting residents’ needs first, you’ll find me caring for my 300-litre tropical fish tank, where my favourites are angel fish, capturing landscapes through my camera lens, or planning my next adventure (Thailand and Mexico are firm favourites).
A fan of South African food, athletics, tennis, and a good night out with friends, I believe in going the extra mile, both in life and in care.
Frequently Asked Questions about Brook House
What types of Care is Brook House registered for?
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Brook House have?
There are 53 Single Rooms.
What are the Facilities & Services at Brook House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Brook House to the centre of Towcester?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brook House to verify any information. View our terms and conditions. Brook House has an Enhanced Service -more info.