Search...

Brook House

Water Lane, Towcester, Northamptonshire NN12 6HR
Care UK Logo
Jobs
Brook House logo
we are so pleased with the excellent service, truly that of a five-star hotel.Alison P(Sister of Resident/Service User)
Brook House, Towcester
her health has actually improved since she came to Brook House due to the care and attentionDavid W(Son of Resident/Service User)
Brook House, Towcester
they are amazing with my children. It is a wonderful place for adults and children alike.S P(Granddaughter of Resident/Service User)
Brook House, Towcester

Located in the historic market town of Towcester, Brook House provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.

Residents at the Northampton care home can enjoy quality facilities including a café, cinema room and hair and beauty salon. Each tastefully decorated bedroom has its own ensuite facilities. Outside there are beautiful, accessible patio gardens, perfect for...  

Loading travel time

Care Provided by Brook House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,725From £1,940
Residential Dementia CareFrom £1,725From £1,940
Nursing CareFrom £1,975From £2,221
Nursing Dementia CareFrom £1,975From £2,221

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.

What’s included?

• All care and support including a monthly review of care plans

• All meals, snacks and drinks freshly prepared every day by our chef

• Access to landscaped gardens

• Activities and lifestyle programme

• All utilities and other accommodation costs

• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.

Contact Brook House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Pearce Shelltunyan (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (53)
  • Single Rooms with ensuite Wet Room (53)

Brook House Reviews (64)

Submit a Review
9.9

Brook House has a Review Score of 9.9 (9.907) out of 10, based on 22 reviews in the last 2 years. Over all time Brook House has 64 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Brook House
Loading...
Showing 64 reviews matching selected criteria
Review from A S (Husband of Resident) published on 13 November 2024 Submitted via Postal Card
Overall Experience

Whilst looking for a care home for my wife who has fairly complex needs following a stroke, I approached Brook House and found them very helpful with advice and information. I was also very impressed with the facilities and care offered. My wife subsequently moved into Brook House in the middle of October and is settling in well. The staff are very friendly but also professional and I have so far not been disappointed with the way my wife is being cared for at all. The home provides many activities for residents which only adds to the homely and welcoming atmosphere.

Reply from Home Manager, Home Manager at Brook House

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your wife is receiving such great care at Brook House. The care and services we deliver as a team to our residents and their loved ones is extremely important to us. I will pass on your kind comments to the whole team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Bill J (Friend of Resident) published on 12 November 2024 Submitted via Website
Overall Experience
A close friend moved into the home and she is very happy with the care and support she is given. All the staff are happy and friendly and we are always given a warm welcome. The manager, deputy and the team go above and beyond in ensuring the home is well staffed, clean, great food and always a variety of activities!

We can't thank the team enough for giving our friend happiness again.

Reply from Home Manager, Home Manager at Brook House

Thank you for your kind words and recognition of the team at Brook House. It brings us so much joy to know that your friend is happy with the care and support that she receives at Brook House. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David C (Son of Resident) published on 30 August 2024 Submitted via Website
Overall Experience

My mother, then aged 102, made up her own mind to give up independent living and go into a care home. Although I had no personal experience of Brook House at that time, I knew of several people who had, and who had been happy there. On our first visit, Mum and I had been favourably impressed - we had also been given a good lunch! Within a week we had applied for her to become resident there and she moved in. Eighteen months later, and now 104, she considers her move to Brook House as being the best decision she had made. The staff are wonderful and are totally genuine in the love and care that they give. Her room, and the accommodation in general, is excellent and the food and facilities offered are wonderful. Mum is totally at home in Brook House and, from a son's point of view, it is reassuring to know that she is so happy at this point in her life.

Reply from Rhiannon Crofts, Home Manager at Brook House

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mother is enjoying her home and receiving such great care at Brook House. I'll pass on your kind comments to the whole team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Karen W (Daughter-in-law of Resident) published on 13 August 2024 Submitted via Website
Overall Experience

My mother-in-law is very happy in Brook House. She loves her room and spends each morning in there reading her paper which is delivered to her daily, except Tuesdays when she has her hair done in the hairdressing salon. She joins in some of the activities which are plentiful and someone from our family visits her nearly every day. We enjoy coming to the home which is very welcoming with excellent staff, care and facilities. We take my mother-in-law out regularly and she also enjoys being pushed out into the garden at Brook House and spending time with us in the bistro area. Since coming to Brook House, my mother-in-law's health and well-being have improved greatly and we are so pleased that we chose this incredible home for her.

Reply from Brook House, Home Manager at Brook House

Thank you for writing such a lovely review, Karen, we're so happy that your mother-in-law enjoys living at Brook House and that you've seen an improvement in her health and well-being! This kind of feedback makes our day at Brook House and we'll be sharing your comments with the rest of our team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julia A (Daughter of Resident) published on 13 August 2024 Submitted via Website
Overall Experience
Mum was very happy on her visit which was her first time and made what could have been a daunting experience very comforting and enjoyable for her and her husband.
Looking forward to the next visit.

Thank you for looking after her.

Reply from Brook House, Home Manager at Brook House

Thank you for your feedback, Julia, we know how daunting it can be for first-time residents but we're glad that Mum was comfortable and enjoying herself at Brook House. We look forward to having her back!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S P (Granddaughter of Resident) published on 15 July 2024 Submitted via Website
Overall Experience

I cannot praise the staff at Brook House highly enough. They provide excellent care for my Nan, we can visit any time and they are amazing with my children. It is a wonderful place for adults and children alike. When my children expressed an interest in working at the home, the staff at Brook House gave them jobs as storytellers. We look forward to our visits to Brook House, we are there two to three times a week, the facilities are always clean and they have a range of activities available daily. The staff always makes us feel welcome and my Nan is happy here.

Reply from Home Manager, Home Manager at Brook House

Thank you so much for your lovely review! We're so glad your Nan is happy at Brook House and that you and the children enjoy your visits, we certainly enjoy having you, especially our little storytellers! Our team will be thrilled to hear your feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alison P (Sister of Resident) published on 10 July 2024 Submitted via Postal Card
Overall Experience
My sister has been at Brook House for six months now and as a family, we are so pleased with the excellent service, truly that of a five-star hotel. It took a couple of weeks for her to settle in, she has a beautiful room overlooking the gardens but now she is fully settled and enjoys all the activities and functions.

We recently had a lovely birthday party for her and Brook House provided an excellent buffet and support for a memorable day. I would highly recommend Brook House for anyone looking for five-star care and accommodation.

Reply from Home Manager, Home Manager at Brook House

Thank you so much for your review; it's great to hear that your sister has settled in and enjoys all of our activities and functions. Our team will be very pleased to hear your feedback!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David W (Son of Resident) published on 10 July 2024 Submitted via Website
Overall Experience
My Mother came to Brook House in March 2023, after my Father died, to be close to her grandchildren and great-grandchildren. We decided on Brook House because it has wonderful Staff and is clean, bright and cheerful, these criteria are very important to her.
The kindness, support and communication for both my Mother and us as a family have been fantastic. We have come to know the Staff and the home very well in the last 18 months and are very pleased with all aspects of care.

My Mother is 97 and her health has actually improved since she came to Brook House due to the care and attention she has received, she has put on weight and her leg ulcers have cleared up. She thrives on routine, which is based on her wishes, she has a daily paper and shower and likes having her hair done. She has a visit from one of our family every day and loves to see the great-grandchildren who also enjoy spending time at this excellent home, which we would recommend without reservation.

Reply from Home Manager, Home Manager at Brook House

Thank you for your fantastic feedback, David, we're so pleased that your mother's health has improved and that she's happy living at Brook House. We will share your kind words with our team and look forward to seeing your lovely family on the next visit!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H B (Relative of Resident) published on 5 July 2024 Submitted via Website
Overall Experience

This is such a great home, everyone there is really nice. There are so many things, this place feel more like home for the residents such as the cinema room, having their own bathrooms and the free drinks machine means that they can offer their visitors a drink which seems like a small thing but really means a lot to the residents.

Reply from Home Manager, Home Manager at Brook House

Thank you for your review, we're glad you enjoyed our cinema room and other facilities and that you and your loved one feel at home. Your feedback will be shared with our team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Caroline B (Granddaughter of Resident) published on 5 July 2024 Submitted via Website
Overall Experience
I cannot recommend this home enough! All the staff are so kind and lovely, they really care about the residents and they all make us, as guests, feel welcome too. They have fun and interesting activities every day including exercise and music, which really help the residents have variety in their day and encourage the residents to interact. The decor is beautiful, it feels more like a hotel than a care home!

Rating the food is difficult because there have been some foods that Nan hasn't liked but it is impossible to give each and every resident their favourite meal every day!

Reply from Home Manager, Home Manager at Brook House

Thank you for your kind words, Caroline, we're happy you liked our home. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda W (Daughter of Resident) published on 4 July 2024 Submitted via Postal Card
Overall Experience
Overall, the home is very friendly with exceptional staff.
The activities are great, keeps Mum busy even though she is in a wheelchair.
Unfortunately, she is not eating her dinner all the time, this is because she won't try different things. She is very happy in her room.
It's peace of mind for our family.

A lovely place to be.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie A (Daughter-in-law of Resident) published on 27 June 2024 Submitted via Website
Overall Experience

The care my mother-in-law receives in Brook House is exceptional and all staff always put her needs first. The staff are caring, attentive, polite and friendly. My mother-in-law has been happy in this home for nearly four years now.

Reply from Rhiannon Crofts, Home Manager at Brook House

Thank you, Julie, for your kind words and recognition of the team at Brook House. We strive for person-centred care for all our lovely residents, so it's great to hear of the joy and peace of mind this brings. Thank you, your comments will be passed on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H B (Daughter of Resident) published on 12 March 2024 Submitted via Postal Card
Overall Experience

My mother has been at Brook House Care Home since June 2023. It took her a while to adjust but now she is very happy there.

Reply from Home Manager, Home Manager at Brook House

Thank you for taking the time to share your review of Brook House. It is our aim to support you as a family while your mother is in our care and her well-being is the utmost priority to the team at Brook House. We are incredibly pleased to hear she is happy. Your feedback will be shared with the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nicola T (Daughter of Resident) published on 3 August 2023 Submitted via Postal Card
Overall Experience
Staff are cheerful and helpful.
Clean and comfortable rooms.
A very welcoming home with a family atmosphere.

Staff are also very sympathetic to residents' and relatives' feelings.

Reply from Home Manager, Home Manager at Brook House

Nicola, thank you for your lovely comments. The care and services we deliver as a team to our residents and families is extremely important to us and we believe Brook House is part of the extended family. Your feedback will be shared with the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Grace C (Resident / Service User) published on 27 July 2023 Submitted via Postal Card
Overall Experience

I came into Brook House in February. I was welcomed with much kindness. The staff are extremely helpful, nothing is too much trouble for them. Cleanliness is excellent, entertainment is very good. On the whole, I'm very happy here.

Reply from Home Manager, Home Manager at Brook House

We would like to thank you for your words of kindness Grace, which are very much appreciated. We are extremely happy to have you as part of our Brook House family. All comments will be passed on to the team and thank you again for the review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Thomas H (Grandson of Resident) published on 21 July 2023 Submitted via Postal Card
Overall Experience
Whilst visiting Brook House Care Home to see my grandmother, the staff were very friendly and welcoming. Always cheery on any visit I have been here. I like the small things, e.g. being offered a hot or cold drink, even the politest of hellos.

Seems we have found a very good place for my grandmother to live and be cared for.

Reply from Home Manager, Home Manager at Brook House

We would like to thank you Thomas for your words of kindness which are very much appreciated. We always try to ensure that Brook House has that home feeling and that everyone is welcome. All comments will be passed on to the team and thank you again for the review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M D (Daughter of Resident) published on 21 July 2023 Submitted via Postal Card
Overall Experience

As a family, we are so pleased with the care provided at Brook House. The management are excellent - very responsive and useful relatives meetings are held. We are able to raise any concerns (although those are rare) confidentially. The care staff are very efficient and kind and always have time to chat. The catering staff are equally friendly and the housekeeping team are completely on top of keeping everything spotless. Facilities are very good - particularly the garden and the wellbeing team are just lovely! Fun but also sensitive to each resident's needs.

Reply from Home Manager, Home Manager at Brook House

Thank you for taking the time to leave us such a fantastic review! The care and services we deliver as a team to our residents and families is extremely important to us. I will pass on your kind comments to the whole team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E M (Daughter of Resident) published on 5 July 2023 Submitted via Postal Card
Overall Experience
Dad has been at Brook House since July 2022. He feels at home here and has a good relationship with all the staff who all do a fantastic job.
He is very well looked after and his room is very comfortable and he enjoys being able to access the garden easily.

All the staff are very welcoming also to me and other members of the family.

Reply from Home Manager, at Brook House

Thank you for your kind words and recognition of the team at Brook House. The care, services and support we deliver as a team to your dad and whole family is extremely important to us. We are so pleased he enjoys our outside space. Your feedback will be shared with the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M B (Friend of Resident) published on 15 June 2023 Submitted via Postal Card
Overall Experience

I called to visit a long-term friend and my experience throughout the visit was excellent/positive. My assessment as indicated below just confirms this. From welcome to leaving, I observed the care from staff towards my friend, conduct of staff towards myself - all excellent. Thank you so much.

Reply from Home Manager, Home Manager at Brook House

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your experience of visiting Brook House was so positive and your long-term friend is receiving such great care here. All your kind comments will be passed on to the whole team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from G W (Nephew of Resident) published on 15 June 2023 Submitted via Website
Overall Experience
Had a very positive experience visiting my uncle for the first time last January.

Lovely staff. I can't fault Brook House in anyway. Thank you very much to you all for the wonderful care shown to my uncle and his wife there.

Reply from Home Manager, Home Manager at Brook House

On behalf of the Brook House team, we would like to thank you for your wonderful feedback. It is a pleasure to have your uncle and as part of our family. Thank you again for your review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 December 2025
Overall
Good
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (49) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Brook House.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Brook House.

Meet the Team (1)

Shelltunyan Pearce
Shelltunyan PearceJob Title Home Manager

I am originally from South Africa and bring 34 years of experience in the care sector, plus stories from working between South Africa and the UK!

I'm a 1992 graduate with a Master's, PhD, and Health & Social Care qualification. I am no stranger to hard work, though I do try to sneak home to South Africa every year!

Anyone thinking of joining the care sector must be passionate about it, and you must love it. Knowledge itself isn’t enough; it’s the mix of knowledge and love that makes a great care worker.

When I'm not leading Brook House with its person-centred approach and putting residents’ needs first, you’ll find me caring for my 300-litre tropical fish tank, where my favourites are angel fish, capturing landscapes through my camera lens, or planning my next adventure (Thailand and Mexico are firm favourites).

A fan of South African food, athletics, tennis, and a good night out with friends, I believe in going the extra mile, both in life and in care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brook House to verify any information. View our terms and conditions. Brook House has an Enhanced Service -more info.