Brook House

Water Lane, Towcester NN12 6HR
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9.9 64 Reviews
  • Brook House, Towcester
Brook House is conveniently located in Towcester, providing quality residential dementia and residential care on a permanent and short stay basis. Luxuriously furnished with a cosy feel with various lounges which are perfect for socialising, a cinema room, bistro area, a hairdressing salon and lovely patio gardens for all residents to access and enjoy, there’s plenty to keep residents engaged.

Brook House Care Home were delighted to be awarded ‘Best Innovation and Environmental’ in the prestigious Pinders 2022 Healthcare Design Awards.

Safety and comfort are a foremost concern, so all rooms are fitted with a nurse call system and acoustic monitoring for residents' peace of mind. As well as improving quality of sleep, acoustic monitoring can help to reduce the risk of falls. For those living with memory loss or dementia, design features include dementia-friendly elements such as interior decoration, new stable door feature, light levels, floor coverings and signage which help to promote a sense of calm and wellbeing, while enabling people living with dementia to find their way around independently and safely.

Brook House offers first-class facilities and accommodation, allowing residents to feel welcome, relaxed and secure whilst also enjoying an active and independent lifestyle. If you’re a little unsure of what type of care is needed, or would like to move in as a couple, they’re happy to help with the details.
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Care Provided by Brook House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1725
  • Self-Funded Residential Dementia Care: from £1728
  • Self-Funded Nursing Care: from £2019
  • Self-Funded Nursing Dementia Care: from £1850
  • RESPITE Self-Funded Residential Care: from £1875
  • RESPITE Self-Funded Residential Dementia Care: from £1875
  • RESPITE Self-Funded Nursing Care: from £1975
  • RESPITE Self-Funded Nursing Dementia Care: from £1975

These prices are only a guideline, please contact Brook House to find out the exact price for your requirements.

Contact Brook House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Brook House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rhiannon Crofts (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (53)
  • Single Rooms with Ensuite Wet Room (53)

Brook House Reviews (64)

9.9

Brook House has a Review Score of 9.9 (9.874) out of 10, based on 33 reviews in the last 2 years.
Over all time Brook House has 64 reviews.

Overall Experience
  • 57
  • 5
  • 2
  • 0
  • 0
Date Published
  • 64
  • 6
  • 17
  • 33
  • 31
Reviewer Connection to Brook House
  • 18
  • 10
  • 8
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 64, showing 61-64
Review from Beverly C (Partner of Resident) published on 7 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brook House is beautifully bright and has a cosy feel. All the furniture and fittings are of a very high standard and having enjoyed several lunches with my partner I can confirm how good the food is. My partner is obviously so much happier and settled and I have stopped having sleepless nights worrying
about him. All the staff are very friendly and don’t rush him when he is trying to explain something. He has a new ‘best friend’ who shares his taste in music. The precautions taken against Covid when I visit are very thorough which is reassuring. I would not hesitate in recommending it to anyone.
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Review from Doug A (Son of Resident) published on 29 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brook House has made such a difference to my mum. She has been really well looked after and cared for. The staff take a strong personal interest in mum and she has come to treat them like friends and family. The home is really well set up and has high standards in all areas. Highly recommended!
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Review from S M (Friend of Resident) published on 6 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a beautiful home. I visited my lovely friend and I had a lovely welcome to the home and was reassured that all precautions had been taken to ensure we were safe from any threat of Covid. Fabulous hospitality and I could clearly see how much happier my friend is in a home enjoying the fun activities
and delicious food.
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Review from Edward M (Son of Resident) published on 29 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely facilities and lovely staff. Everyone seems very caring and really trying their best in these difficult times (Covid-19).
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Current Review Score: 9.9 (9.874)

Overview of Review Score

The Review Score of 9.9 (9.874) out of 10 for Brook House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.874 for Brook House is calculated as follows: ( (345 Excellents x 5) + (41 Goods x 4) + (1 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 389 Ratings = 4.874
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Brook House is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Aug 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

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