Brook House

Water Lane, Towcester NN12 6HR
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9.9 64 Reviews
  • Brook House, Towcester
Located in the historic market town of Towcester, Brook House provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.

Residents at the Northampton care home can enjoy quality facilities including a café, cinema room and hair and beauty salon. Each tastefully decorated bedroom has its own ensuite facilities. Outside there are beautiful, accessible patio gardens, perfect for relaxing with loved ones on a sunny day.

The team learn as much as they can about who they care for, so your loved one’s time is tailored to their individual needs. The lifestyle team ensure there is always something to look forward to, including regular activities and outings in the home’s own minibus.

Care Provided by Brook House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1725
  • Self-Funded Residential Dementia Care: from £1725
  • Self-Funded Nursing Care: from £1975
  • Self-Funded Nursing Dementia Care: from £1975
  • RESPITE Self-Funded Residential Care: from £1875
  • RESPITE Self-Funded Residential Dementia Care: from £1875
  • RESPITE Self-Funded Nursing Care: from £1975
  • RESPITE Self-Funded Nursing Dementia Care: from £1975

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact Brook House for full pricing details and T&Cs.

Contact Brook House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Brook House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Pearce Shelltunyan (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (53)
  • Single Rooms with Ensuite Wet Room (53)
9.9

Brook House has a Review Score of 9.9 (9.889) out of 10, based on 32 reviews in the last 2 years.
Over all time Brook House has 64 reviews.

Overall Experience
  • 57
  • 5
  • 2
  • 0
  • 0
Date Published
  • 64
  • 5
  • 9
  • 32
  • 32
Reviewer Connection to Brook House
  • 18
  • 10
  • 8
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 64, showing 61-64
Review from Beverly C (Partner of Resident) published on 7 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brook House is beautifully bright and has a cosy feel. All the furniture and fittings are of a very high standard and having enjoyed several lunches with my partner I can confirm how good the food is. My partner is obviously so much happier and settled and I have stopped having sleepless nights worrying
about him. All the staff are very friendly and don’t rush him when he is trying to explain something. He has a new ‘best friend’ who shares his taste in music. The precautions taken against Covid when I visit are very thorough which is reassuring. I would not hesitate in recommending it to anyone.
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Review from Doug A (Son of Resident) published on 29 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brook House has made such a difference to my mum. She has been really well looked after and cared for. The staff take a strong personal interest in mum and she has come to treat them like friends and family. The home is really well set up and has high standards in all areas. Highly recommended!
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Review from S M (Friend of Resident) published on 6 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a beautiful home. I visited my lovely friend and I had a lovely welcome to the home and was reassured that all precautions had been taken to ensure we were safe from any threat of Covid. Fabulous hospitality and I could clearly see how much happier my friend is in a home enjoying the fun activities
and delicious food.
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Review from Edward M (Son of Resident) published on 29 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely facilities and lovely staff. Everyone seems very caring and really trying their best in these difficult times (Covid-19).
  • Facilities
  • Care / Support
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  • Treated with Dignity
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  • Value for Money
Current Review Score: 9.9 (9.889)

Overview of Review Score

The Review Score of 9.9 (9.889) out of 10 for Brook House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.889 for Brook House is calculated as follows: ( (339 Excellents x 5) + (36 Goods x 4) + (2 Poors x 2) ) ÷ 377 Ratings = 4.889
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Brook House is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Dec 2025

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (109)

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Meet the Team (1)

Shelltunyan

Shelltunyan Pearce

Job Title: Home Manager

I am originally from South Africa and bring 34 years of experience in the care sector, plus stories from working between South Africa and the UK!


I'm a 1992 graduate with a Master's, PhD, and Health & Social Care qualification. I am no stranger to hard work, though I do try to sneak home to South Africa every year!


Anyone thinking of joining the care sector must be passionate about it, and you must love it. Knowledge itself isn’t enough; it’s the mix of knowledge and love that makes a great care worker.


When I'm not leading Brook House with its person-centred approach and putting residents’ needs first, you’ll find me caring for my 300-litre tropical fish tank, where my favourites are angel fish, capturing landscapes through my camera lens, or planning my next adventure (Thailand and Mexico are firm favourites).


A fan of South African food, athletics, tennis, and a good night out with friends, I believe in going the extra mile, both in life and in care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brook House to verify any information. View our terms and conditions. Brook House has an Enhanced Service - more info.