Symphony House

Thank you, Sarah, for completing and providing a review of our home, especially during such a very sad and difficult time.
It is very reassuring to know that you and your Mum felt well cared for by my staff at the home. I will share your lovely comments with them.
We also felt that all your Mum's comforts and needs were managed well and that she appeared very comfortable and at peace during the last weeks of her life. This was also because of the love, care and devotion you provided and shared with her during her illness.
Thank you also for the individual cards you provided to staff - your kind words were very much appreciated by them and myself.

Thank you for sharing your lovely review and feelings about the care your husband received at our home. It is always very heartening to know that my staff are caring and show compassion for residents and their loved ones especially during such sad and difficult times. We would like to add that we believe he was comfortable and at peace in our home because of all the care, love and support he also received from you and his family. Thank you.

Thank you, for taking the time to complete a review. We could all see how devoted and caring you all were to make sure that your Dad's wishes, choices and plans involved him. He could not have wished for any greater care and love. Although Dad was so poorly, we would like to think that he still managed to enjoy new friendships and we have some special memories of the times you all shared at Symphony.

Thank you for providing and completing a lovely review for our home. We all knew how poorly your brother was from when he arrived at Symphony. We also know that he was very well supported by the love and care you provided for him. He knew you were always there for him day or night.
We can all take peace from his stay with us because he would often say that he felt at home and he was comfortable and without pain. Thank you for all your support, care and love which you also brought to our home and other residents, staff and families.

Thank you for your lovely review of our home. We know mum is very happy here and we enjoy sharing her laughter and sense of fun. We also appreciate the support that you and her family provide which helps to make her feel that Symphony is her home too. Thank you.

Thank you for your comments and for taking time to complete a review of our home. We all love having your mum at the home and she has certainly improved since her transfer from another care home to Symphony. She enjoys and participates in nearly all the activities and we know that she particularly looks forward to it when her family join in. Thank you too for all the support and encouragement you provide.

Thank you, Cheryl, for taking the time to provide a lovely review especially at such a very sad and difficult time for you all. It is always nice for the staff and myself to hear how residents and families feel about the care we provide. We know that Nan was very loved by you all and we could not but love her too. We recognise that we only have one chance to make sure everything is right when residents become so poorly. It is reassuring and heartening to know that you felt Nan and yourselves were well looked after. We will be very pleased to see you again at the home from time to time. Thank you.