My mother was resident for nearly 3 years at The Shelley, and the care and compassion she was shown was fantastic. My mother regularly told me how she felt cared for and loved. The care dignity and attention to detail was of a high standard and the activities also helped keep my mum engaged
Food was fantastic and staff were friendly personable and attentive
When my mum went into end of life care, the care and compassion was second to none - both my mum and my family were supported in such a way that was incredibly moving.
I would recommend The Shelley extremely highly to anyone thinking of going there
22 December 2025
All carers excellent. Shelley very very comfortable. Food excellent actactives are enjoyable. Going home from a long respite, I want to take the chef's with me. Felt safe.
21 December 2025
I visited a resident in the home, my initial impression was that the home was stunning in its style and cleanliness, it looked like a 5 star hotel. There were plenty of helpful and friendly staff and all the residents were engaged in a dance session, it was lovely to see everyone happy and so
engaged. I was soon offered refreshments by the staff, which were all homemade and tasted lovely together with a freshly ground coffee. The atmosphere was extremely relaxed. I have visited many care homes in the past, and can honestly say I have never seen such a beautiful, well run home, it was refreshing and restored my faith in care homes.My friend is thriving and always speaks highly of the home and all the staff
10 December 2025
The Shelley is warm and welcoming. I stayed for a week after surgery and was very impressed. The staff are lovely, happy and friendly and the food is excellent. Nothing was too much trouble. Would certainly be happy to return.
10 December 2025
The Shelley has the most caring staff who all go above and beyond their daily duties. All get to know the residents personally and their families and make them feel at home and valued. I can't praise them highly enough. Both my parents have enjoyed living there and all their changing needs have been
met with kindness and understanding. The home itself is very comfortable, incredibly clean and very tastefully decorated and is like a boutique hotel. The residents are offered activities twice a day from excellent staff who plan everything to be interesting to the age group and each individual. Two chefs provide nutritious and very tasty food daily. I definitely recommend The Shelley.
02 December 2025
I have lived at The Shelley for several years and I am very happy. The staff are so caring, the home clean and feels like home.
01 December 2025
The warmth and friendliness of staff and I love my accommodation. I am happy to spend the rest of my life here.
14 October 2025
The Shelley is a warm hearted and friendly to all. I enjoy the food, and have a choice. I enjoy most activities, especially cross words and quizzes, etc.
14 October 2025
The Shelley provided the best care for mum who was a little apprehensive before coming. However, she has had a wonderful time and actually is feeling quite emotional about leaving. She said they had a wonderful chef, and the staff were very attentive, even knowing when she woke during the night and
giving her a cup of tea.
She very much enjoyed joining in with the various activities and hopes to visit again.
09 September 2025
When I arrived, I was as ill as I have ever been. Frankly, I did not know if I was going to make it at all. What pulled me through, apart from the underred grace of a loving God, was the kindness of the people. This is a care home where they really do care. You can have all the material comforts,
etc, in the world, but without real care for people who really need it, the outer conditions would count for nothing. I guess St Paul would have understood. At first, I could not even make the end of the corridor. Now I can walk down the seafront with ease. It'll be hard to go, love the place.
02 August 2025
I am very happy here - everyone is kind and helpful. I have been here nearly a year and am happy to continue.
15 April 2025
So kind and caring in every detail so patient and understanding in every need for the residents. The Shelley has wonderful staff who not only look after the residents but also siblings/visitors and are so compassionate. Thank you
04 April 2025
The Shelley is a truly exceptional home. My mother said she never wanted to 'end up' in a care home but due to circumstances there was no choice for the last 2 years of her life and despite her reticence she told me many times how lucky she was to be there, how safe and cared for she felt and how
wonderful all the staff were. It felt like she was in her own home with every single member of staff going above and beyond and genuinely caring for the residents as well as getting to know and supporting the wider family. The staff team remained consistent over the 2 years which says something for the management and all the staff seemed to love working there and really wanted the best for the residents- lovely personal touches and nothing was too much trouble . The rooms are also spacious and bright and my mother had one opening onto the garden which she loved to look onto as she became less mobile. We also felt lucky to have found the Shelley- thank you so much to everyone there.
26 March 2025
My sisters and I could not have wished for a better home for our mother than The Shelley.Their warm and compassionate care for her, especially over these last few months when everything became very challenging for her, was commendable and certainly served add significantly to her quality of life.
Truly a home from home for our mother.
Thank you to all the team at The Shelley.
30 January 2025
My room is lovely.
Good food.
Staff are first class.
Made friends.
Home is clean and tidy.
Activities are good.
30 January 2025
The staff are excellent. Food very good, living here is very comfortable.
I have always, someone to talk to.
29 October 2024
I'm extremely happy here. The food is excellent. I am extremely well cared for. I can fully recommend The Shelley.
04 July 2024
The Shelley is clean and tidy.
The staff are brilliant and helpful. Activities all week. Menus have choices. No complaints.
06 March 2024
I am happy to say I would be happy to recommend The Shelley. The staff are hard-working.
01 March 2024
After a recent hip operation, I moved to The Shelley for rehab. I have enjoyed 3-4 weeks of excellent care and amenities from the staff and all concerned. I thoroughly recommend it.
Latest Reviews for The Shelley
23 January 2026
My mother was resident for nearly 3 years at The Shelley, and the care and compassion she was shown was fantastic. My mother regularly told me how she felt cared for and loved. The care dignity and attention to detail was of a high standard and the activities also helped keep my mum engaged
Food was fantastic and staff were friendly personable and attentive
When my mum went into end of life care, the care and compassion was second to none - both my mum and my family were supported in such a way that was incredibly moving.
I would recommend The Shelley extremely highly to anyone thinking of going there
22 December 2025
All carers excellent. Shelley very very comfortable. Food excellent actactives are enjoyable. Going home from a long respite, I want to take the chef's with me. Felt safe.
21 December 2025
I visited a resident in the home, my initial impression was that the home was stunning in its style and cleanliness, it looked like a 5 star hotel. There were plenty of helpful and friendly staff and all the residents were engaged in a dance session, it was lovely to see everyone happy and so
engaged. I was soon offered refreshments by the staff, which were all homemade and tasted lovely together with a freshly ground coffee. The atmosphere was extremely relaxed. I have visited many care homes in the past, and can honestly say I have never seen such a beautiful, well run home, it was refreshing and restored my faith in care homes.My friend is thriving and always speaks highly of the home and all the staff
10 December 2025
The Shelley is warm and welcoming. I stayed for a week after surgery and was very impressed. The staff are lovely, happy and friendly and the food is excellent. Nothing was too much trouble. Would certainly be happy to return.
10 December 2025
The Shelley has the most caring staff who all go above and beyond their daily duties. All get to know the residents personally and their families and make them feel at home and valued. I can't praise them highly enough. Both my parents have enjoyed living there and all their changing needs have been
met with kindness and understanding. The home itself is very comfortable, incredibly clean and very tastefully decorated and is like a boutique hotel. The residents are offered activities twice a day from excellent staff who plan everything to be interesting to the age group and each individual. Two chefs provide nutritious and very tasty food daily. I definitely recommend The Shelley.
02 December 2025
I have lived at The Shelley for several years and I am very happy. The staff are so caring, the home clean and feels like home.
01 December 2025
The warmth and friendliness of staff and I love my accommodation. I am happy to spend the rest of my life here.
14 October 2025
The Shelley is a warm hearted and friendly to all. I enjoy the food, and have a choice. I enjoy most activities, especially cross words and quizzes, etc.
14 October 2025
The Shelley provided the best care for mum who was a little apprehensive before coming. However, she has had a wonderful time and actually is feeling quite emotional about leaving. She said they had a wonderful chef, and the staff were very attentive, even knowing when she woke during the night and
giving her a cup of tea.
She very much enjoyed joining in with the various activities and hopes to visit again.
09 September 2025
When I arrived, I was as ill as I have ever been. Frankly, I did not know if I was going to make it at all. What pulled me through, apart from the underred grace of a loving God, was the kindness of the people. This is a care home where they really do care. You can have all the material comforts,
etc, in the world, but without real care for people who really need it, the outer conditions would count for nothing. I guess St Paul would have understood. At first, I could not even make the end of the corridor. Now I can walk down the seafront with ease. It'll be hard to go, love the place.
02 August 2025
I am very happy here - everyone is kind and helpful. I have been here nearly a year and am happy to continue.
15 April 2025
So kind and caring in every detail so patient and understanding in every need for the residents. The Shelley has wonderful staff who not only look after the residents but also siblings/visitors and are so compassionate. Thank you
04 April 2025
The Shelley is a truly exceptional home. My mother said she never wanted to 'end up' in a care home but due to circumstances there was no choice for the last 2 years of her life and despite her reticence she told me many times how lucky she was to be there, how safe and cared for she felt and how
wonderful all the staff were. It felt like she was in her own home with every single member of staff going above and beyond and genuinely caring for the residents as well as getting to know and supporting the wider family. The staff team remained consistent over the 2 years which says something for the management and all the staff seemed to love working there and really wanted the best for the residents- lovely personal touches and nothing was too much trouble . The rooms are also spacious and bright and my mother had one opening onto the garden which she loved to look onto as she became less mobile. We also felt lucky to have found the Shelley- thank you so much to everyone there.
26 March 2025
My sisters and I could not have wished for a better home for our mother than The Shelley.Their warm and compassionate care for her, especially over these last few months when everything became very challenging for her, was commendable and certainly served add significantly to her quality of life.
Truly a home from home for our mother.
Thank you to all the team at The Shelley.
30 January 2025
My room is lovely.
Good food.
Staff are first class.
Made friends.
Home is clean and tidy.
Activities are good.
30 January 2025
The staff are excellent. Food very good, living here is very comfortable.
I have always, someone to talk to.
29 October 2024
I'm extremely happy here. The food is excellent. I am extremely well cared for. I can fully recommend The Shelley.
04 July 2024
The Shelley is clean and tidy.
The staff are brilliant and helpful. Activities all week. Menus have choices. No complaints.
06 March 2024
I am happy to say I would be happy to recommend The Shelley. The staff are hard-working.
01 March 2024
After a recent hip operation, I moved to The Shelley for rehab. I have enjoyed 3-4 weeks of excellent care and amenities from the staff and all concerned. I thoroughly recommend it.