The Shelley

I have nothing but wonderful praise for the Shelley. The staff are full of love for their residents, something that I'm not sure would happen in many such homes. My mother has been there for two and a half years now and she is, I honestly believe, much happier than when she was living at home by herself. She feels loved, is surrounded by caring, funny, thoughtful people and is truly relaxed and content. The facilities at The Shelley are beautiful - everything is fresh and well tended. The entertainment is beyond compare - a constant stream of outings, musical events, local school children, pets and even a llama visit! My mother, never a foodie, has told me numerous times how good the food is - and they have a facebook page showing the residents and staff just loving life (and yes, the food looks amazing!). I could not be happier for my mother to be living there, and when the time comes, I might just book myself in!

Only stayed one week as needed to rest. Staff all very kind and all had enough time for a chat. Management very considerate and caring. Standards consistently high. Room spacious and light. Very clean. Felt very safe. Food very good.

The Shelley is a place where you never feel lonely because everyone, without hesitation, is so wonderfully kind. I am so happy that I moved here. I wouldn't want to be anywhere else.

My nan stayed at The Shelley and she really enjoyed it. The care and service were to such a high standard I wouldn't hesitate to bring her back.
She really enjoyed the entertainment and variety of meals that was cooked.

Fabulous where nothing is too much trouble, lots of entertainment always going on and the best Christmas decorations of Sussex. Very homely.

Staff are wonderful, food excellent and always something gong on - never a dull moment.

Fantastic home. My aunt was absolutely delighted with her stay and will be back again. I would happily recommend this home to anybody.

The Shelley gives me and my daughter a peace of mind. There is nothing for me to worry about. All the staff are kind and friendly. The food is wonderful. There is a lot of choice and lovely home made cakes every day. I could not have picked a better place.

All perfect

Nothing else quite like it. From the moment you walk into The Shelley care home, you feel at home.
With smiley and welcoming staff offering a range of teas and coffees and the sound of live entertainment waving you in. The staff at The Shelley go above and beyond to ensure each and every resident receives the love and care they need. The décor resembles a five-star hotel, the food is delicious and the constant entertainment is unmatched
A truly unrivalled care home that exceeds all expectations. It cannot be faulted.

As a younger woman, I visited many care homes and I can honestly say that The Shelley is the best. Staff are always happy to help and nothing is too much trouble.

Having lived at the Shelley for two years and can express only praise and love throughout my life here.

My parents both stay here for respite. As a trained nurse I have anxiety about leaving them anywhere. The Shelley is simply the best as far as I am concerned. Aesthetically its like a 5-star hotel. Care levels are fantastic, the staff are so professional, kind and caring. Nothing is too much trouble. I would be in a mess without this wonderful place.

Experience excellent.
Staff all helpful and kind.
Food excellent.
Plenty of activities.
Good garden, able to exercise my dogs.
All very clean and tidy.
Able to watch T.V of my choice.

I stayed in February this year for some respite. I always felt safe and the people who looked after me were very considerate of my needs and very kind. They were kind to everyone, not just me. I was very happy and felt able to talk to everyone. A wonderful place.

I visit The Shelley regularly after my great aunt stayed here a few years ago. It is the most wonderful place where staff are happy and helpful, always something going on and you can feel positive energy all around you. Senior staff are calm, competent and efficient. Care is provided in a compassionate manner. Food is wonderful (I have stayed for a few lunches) Lots of choice and variety.
10 out of 10 for The Shelley.

It's a beautiful home. Everyone, the staff and the residents are so friendly. The food is very good. The entertainment is exceptional. I always look forward to going there and would be very happy to live there if necessary.

I have lived at The Shelley for four years now and have always found it excellent, but it is the last few weeks that really proved to me they are the best since my knee surgery last month, I have been showered with care and kindness second to none. Nothing is too much trouble for them, they all without exception attend to me with kindness. I am very fortunate to have found The Shelley when I did.

I have been a happy resident at The Shelley for 8 years now. The staff are wonderful, nothing is too much trouble for them. They are always willing to help and do their best for you as always. Christmas is very special here with everyone doing their best to make it a time to remember. I love the food here, plentiful and always a lot of choice. I would not want to be anywhere else.

The Shelley is a wonderful place, all the staff are so kind and caring. My father has enjoyed his stay and will be sad to leave all the wonderful staff to go to his new flat. They have been so attentive when he has been ill and know if he doesn't feel himself. The entertainment has been good, lots of singing and outings. The 2 lady organisers are full of fun. The food is wonderful, my dad has put on a bit of weight but looks much healthier for it. My dad has said if he doesn't get on independently at his flat he will be back! Thank you for so much.

Always friendly greeting on arrival and when in residence. Bells to all help answered promptly. Activities above average. The happiness of the staff working together is a great back ground help to the residents, a very good atmosphere.

I have lived here for eight years and it has become my second home. The owner, manager, deputies and all of the staff treat me as a human being and care for me in a gentle and positive way. Nothing is too much trouble and I have all the independence I need. The security of living here is a massive relief and I have no need to worry anymore. I am pampered respected and loved greatly by many. There is a constant buzz about the home, and laughter and love is everywhere. The food is of an extremely high standard with no shortage of anything, and superb choice at all times. the activities, entertainment, outings and daily happenings are in abundance. There is no need to be bored. My family live overseas but they don't have to worry about me now. I love living here and I am most fortunate to be able to do so.

I have been a resident in The Shelley for 18 months now originally for a fortnight respite, after two heart attacks. The care and kindness that I received from the staff made me realise that at my age it was prudent to sell my flat and move in permanently. I have a warm comfortable room with en-suite bathroom, to which I have brought my most personal treasures. The room and bathroom are cleaned and dusted daily. We have a weekly hairdresser, aromatherapy and chiropodist. Occasionally I send various members of the family a copy of our weekly food and entertainments menu to convince them that I really am living in the lap of luxury. Visitors are always given a warm welcome. Needless to say I am a very happy resident.

I cannot speak highly enough of The Shelley, it's wonderful everybody is so kind and thoughtful. To me it's one happy family.

My father was extremely happy and comfortable and was looked after well. The staff, most of whom had worked there for a long time, were very kind and caring. They were endlessly patient and would go out of their way to help him to be as independent as possible. Whenever I visited they made me feel welcome and at ease and included me in their strategies for caring for my father so that I felt we were working together in his best interest. My father could often be heard telling visitors what a wonderful place Shelley was and I am only too happy to agree with this. I would recommend the Shelley to anyone who was considering living in a care home.

Everything about The Shelley was excellent. Staff very friendly and always helpful. Food very tasty, high quality and a good variation. Staff always willing to fit in with the patients. It was like a lovely hotel! My aunt says she is definitely coming back!

Excellent care and attention
The care attention given to my father at The Shelley Care Home was excellent. It was a great joy for us to see him joining in and smiling. Our thanks to all of the staff for helping us to understand his needs and find solutions, with our deep gratitude for their compassionate support.