The Shelley

The service at The Shelley exceeds all expectations. The carers and support staff are very professional, capable and friendly. Suffice to say that my wife reckons that she will join me here if and when she needs similar care. The management here keep accurate records of my medical needs, including my diagnosis of early stages of Parkinson's Disease and Dementia. Altogether first class. Food is superlative.

I booked my dad into The Shelley for two weeks of respite care. The rooms and food were lovely and the staff were all extremely caring. This place would be our first choice if he chose to have long term care. If they keep up the standards, I'll book my place in twenty years or so!

Caring staff. Enjoyed the food during my stay. I would recommend The Shelley highly.

My Uncle was very happy with his respite stay. The staff were extremely kind and very attentive to his needs. Food, including the Christmas menus, was well planned and very good. Very nice room and en suite facilities.

I came into The Shelley at the beginning of June 2021 for a two-week stay and liked it so much that I am still here. My cousin (next of kin) came with me and we were both immediately impressed with the appearance, facilities and friendly staff. The twice-daily activities were interesting and stimulating and the food was good and nicely presented. I was able to bring some items of furniture, pictures and ornaments, so very quickly felt at home. The staff are, without exception, helpful and cheerful with a valued can-do attitude. I am very happy here and well cared for, to the great relief of my family.

I have been very happy here. The staff have been very caring. I would recommend The Shirley.

I lived alone in a second floor flat on Worthing seafornt for twenty years. In December 2018, I had an accident requiring hospital treatment and came to The Shelley care home for two weeks respite care. I was so impressed by the overall standard of the home that I did not return home, but continued to live here for three years. I have let my flat as I have no intention of leaving The Shelley. I cannot think of anything that could be improved. Now that the covid restrictions are being relaxed, the activities are returning to their former high standard.

My father was at The Shelley from September 2020 to July 2021 and I can't recommend the place enough. All the staff were very welcoming and nothing was too much trouble. My father was treated with care and dignity and it was lovely to see him chatting at joking with everyone. The home is beautifully appointed with spacious rooms and spotlessly clean. I have marked the activities as good rather than excellent as they were restricted due to Covid-19. The staff made the best of it but it was a difficult time for staff, residents and visitors. Birthdays and Christmas were made extra special with thoughtful gifts and birthday tea and cake. My father's health condition declined whilst there and the home managed the changes and kept him safe. They took care of hairdressing, chiropody, arranged for in-home eye tests and liaised with the health care professionals. This meant my visits were focused on time with my father rather than organising things for him. I am so thankful for his time there.

The staff were very accomodating and cared about my needs. The menu was a little bit limited, but they made up meals that I wanted if they weren't on the menu. The salads were excellent. They also gave me tea and coffee making facilities, after checking I could use them safely.

A real home from home and family feel. Nothing is too much for the staff and management. They keep me informed on any concerns or issues they may have in the care of my parent. Always made to feel welcome. My parent is so happy here.

Highly recommend the home to others.

Friendly staff.

My experience of The Shelley home has been acquired over several years residence. It is, for me, a very comfortable residence with very nice accommodation, a comfortable bed, nice furnishings everywhere, a well-maintained garden with plenty of room to entertain family and other visitors. The staff are well trained and experienced, able to fully back the excellent conditions of living here. I would recommend this establishment and the staff unhesitatingly at any time.

They are happy to try and do everything in their power to keep the residents happy in these very difficult times.

My cousin stayed for a couple of weeks respite just before Christmas. She was overwhelmed with kindness and compassion. Christmas decorations were second to none, like a stylish London Hotel.

My Great aunt visited The Shelley for respite care over the Christmas holidays and had a wonderful time. The activities manager made it such fun with his extensive range of activities and the care staff were so kind and caring that my great aunt cannot wait for her next visit in the summer. Cannot recommend highly enough.

The Shelley looks like an elegant 5-star boutique hotel. My cousin's room was very spacious and beautifully decorated. Food was delicious, you would not get better in a top restaurant. The atmosphere was relaxed and everyone friendly and welcoming. Staff were brilliant, helpful, polite and very caring. The home was spotlessly clean. The activities staff were great, a lot to do every day and something for everyone.

I feel secure. Having vowed never to leave my home, I feel I have done the right thing. Where else could you find the kindness and competence shown by the united and happy staff? The generosity in providing extras like manicures, the efficiency of the laundry services and courtesy to visitors is special. And then there was my birthday party - Wow!

Everything is great.

I love living at The Shelley. Best decision of my life.