The Shelley

The Shelley is a truly exceptional home. My mother said she never wanted to 'end up' in a care home but due to circumstances there was no choice for the last 2 years of her life and despite her reticence she told me many times how lucky she was to be there, how safe and cared for she felt and how wonderful all the staff were. It felt like she was in her own home with every single member of staff going above and beyond and genuinely caring for the residents as well as getting to know and supporting the wider family. The staff team remained consistent over the 2 years which says something for the management and all the staff seemed to love working there and really wanted the best for the residents- lovely personal touches and nothing was too much trouble . The rooms are also spacious and bright and my mother had one opening onto the garden which she loved to look onto as she became less mobile. We also felt lucky to have found the Shelley- thank you so much to everyone there.

Thank you to all the team at The Shelley.

Activities are good.

I have always, someone to talk to.

I'm extremely happy here. The food is excellent. I am extremely well cared for. I can fully recommend The Shelley.

The staff are brilliant and helpful. Activities all week. Menus have choices. No complaints.

I am happy to say I would be happy to recommend The Shelley. The staff are hard-working.

After a recent hip operation, I moved to The Shelley for rehab. I have enjoyed 3-4 weeks of excellent care and amenities from the staff and all concerned. I thoroughly recommend it.

The management is of the highest quality. The staff is worth their weight in gold understanding, considerate, helpful, loving and caring. Very pleasant staff at the Shelly. I am very grateful.

Very comfortable, excellent food, well run by management. I'd highly recommend The Shelley for good care.

Wonderful home with excellent care staff and wonderful food. I really enjoyed my stay here, it was a warm and welcoming atmosphere. Would love to stay here again.

I've loved my ten day stay at The Shelley. Staff and residents made it so nothing was any trouble, even when I thought I might be a nuisance, I was made to feel like one of the family - close and soon loved. One day, I hope with all my heart to return for another stay or longer. Thank you all for everything.

My mother has lived at The Shelley since 2020, during the Covid pandemic. She considers The Shelley to be her home and is very fond of the staff and is full of praise for her care. She has taken full advantage of the excellent range of activities until recently. She loves the food and has a very comfortable room. Everything is clean and comfortable. Staff do their utmost to cater for her needs and are ensuring that she is made as comfortable as possible as she is moving to the end of her life.

The staff and service were excellent, as were the facilities. Lovely stay, I would come again.

Our family's experience of The Shelley is nothing but positive. The ground floor room was really nice with a garden to sit out in. The decor of the home gives off a homely but boutique hotel feel. All the staff are friendly and professional, we dealt mainly with the assistant manager who was so kind, understanding and really made a difference to the health and well-being of my mother-in-law. The food and freshly made cakes are amazing. I have nothing but praise for the staff team at the Shelley.

Kind, helpful and friendly service from the entire staff.

Staff are very good and the food is excellent. Nothing is too much trouble. Highly recommend.

Found The Shelley to be very pleasant and well organised. The staff are kind and helpful. The food was excellent. My room was bright and spacious.

The Shelley is a very comfortable home with a lovely garden and Mum felt both safe and well supported and had a really positive experience during her stay. Mum enjoyed the food and company, and the staff were very kind and caring. The family were always warmly welcomed on our visits and we would highly recommend this super home.

Fantastic building. Every resident gets their own room and all our needs are attended to. The activities are really fun. Food is very good throughout the day. The staff are very attentive and nothing is too much trouble for them.