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The Shelley

54 Shelley Road, Worthing, West Sussex BN11 4BX
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The Shelley, Worthing
The Shelley, Worthing
The Shelley, Worthing

The Shelley is a 32-bed residential care home set in the residential area of Worthing, 10 minute walk to the seafront. The home has been running for 20 years and the team are proud to have established a reputation as providing the very best in care, focusing on the little things that matter and that can truly make a difference to a resident's day.

The Shelley is a beautifully designed, warm...  

Care Provided by The Shelley

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 32 Service Users

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,300 - £1,600£1,400 - £1,700

Our fees are based on the needs of the person and the location, size and amenities in the room. If you would like more specific details on fees please reach out and contact us.

Contact The Shelley to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Andrew Bown(Owner/Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017
  • Number of floors: 1

Room Information

  • Single Rooms (17)
  • Single Rooms with ensuite Wet Room (15)

Visiting

  • The Shelley visiting is unrestricted with no appointment system. If you are symptomatic of cold/flu/COVID symptoms, as well as infectious illnesses, the team would request you avoid visiting until you are feeling better.

Parking

  • Free car parking Available in the drive at the front of the building.

The Shelley Reviews (115)

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9.9

The Shelley has a Review Score of 9.9 (9.900) out of 10, based on 19 reviews in the last 2 years. Over all time The Shelley has 115 reviews.

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Showing 115 reviews matching selected criteria
Review from J G (Resident / Service User) published on 6 March 2024 Submitted via Postal Card
Overall Experience

I am happy to say I would be happy to recommend The Shelley. The staff are hard-working.

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Review from P L (Resident / Service User) published on 1 March 2024 Submitted via Postal Card
Overall Experience

After a recent hip operation, I moved to The Shelley for rehab. I have enjoyed 3-4 weeks of excellent care and amenities from the staff and all concerned. I thoroughly recommend it.

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Review from P S (Respite Resident) published on 10 November 2023 Submitted via Postal Card
Overall Experience

The management is of the highest quality. The staff is worth their weight in gold understanding, considerate, helpful, loving and caring. Very pleasant staff at the Shelly. I am very grateful.

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Review from P S (Resident / Service User) published on 2 October 2023 Submitted via Postal Card
Overall Experience

Very comfortable, excellent food, well run by management. I'd highly recommend The Shelley for good care.

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Review from Ken M (Respite Resident) published on 31 May 2023 Submitted via Postal Card
Overall Experience

Wonderful home with excellent care staff and wonderful food. I really enjoyed my stay here, it was a warm and welcoming atmosphere. Would love to stay here again.

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Review from Marigold B (Respite Resident) published on 9 March 2023 Submitted via Postal Card
Overall Experience

I've loved my ten day stay at The Shelley. Staff and residents made it so nothing was any trouble, even when I thought I might be a nuisance, I was made to feel like one of the family - close and soon loved. One day, I hope with all my heart to return for another stay or longer. Thank you all for everything.

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Review from Alison T (Daughter of Resident) published on 12 January 2023 Submitted via Website
Overall Experience

My mother has lived at The Shelley since 2020, during the Covid pandemic. She considers The Shelley to be her home and is very fond of the staff and is full of praise for her care. She has taken full advantage of the excellent range of activities until recently. She loves the food and has a very comfortable room. Everything is clean and comfortable. Staff do their utmost to cater for her needs and are ensuring that she is made as comfortable as possible as she is moving to the end of her life.

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Review from Sheila W (Respite Resident) published on 30 November 2022 Submitted via Postal Card
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The staff and service were excellent, as were the facilities. Lovely stay, I would come again.

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Review from Sarah H (Daughter-in-law of Resident) published on 1 November 2022 Submitted via Website
Overall Experience

Our family's experience of The Shelley is nothing but positive. The ground floor room was really nice with a garden to sit out in. The decor of the home gives off a homely but boutique hotel feel. All the staff are friendly and professional, we dealt mainly with the assistant manager who was so kind, understanding and really made a difference to the health and well-being of my mother-in-law. The food and freshly made cakes are amazing. I have nothing but praise for the staff team at the Shelley.

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Review from Jeffery B (Respite Resident) published on 1 November 2022 Submitted via Postal Card
Overall Experience

Kind, helpful and friendly service from the entire staff.

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Review from Barbara M (Respite Resident) published on 18 October 2022 Submitted via Postal Card
Overall Experience

Staff are very good and the food is excellent. Nothing is too much trouble. Highly recommend.

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Review from Georgina B (Respite Resident) published on 12 September 2022 Submitted via Postal Card
Overall Experience

Found The Shelley to be very pleasant and well organised. The staff are kind and helpful. The food was excellent. My room was bright and spacious.

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Review from Denise P (Daughter of Resident) published on 30 August 2022 Submitted via Website
Overall Experience

The Shelley is a very comfortable home with a lovely garden and Mum felt both safe and well supported and had a really positive experience during her stay. Mum enjoyed the food and company, and the staff were very kind and caring. The family were always warmly welcomed on our visits and we would highly recommend this super home.

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Review from K A (Resident / Service User) published on 25 August 2022 Submitted via Postal Card
Overall Experience

Fantastic building. Every resident gets their own room and all our needs are attended to. The activities are really fun. Food is very good throughout the day. The staff are very attentive and nothing is too much trouble for them.

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Review from Bob L (Friend of Resident) published on 10 June 2022 Submitted via Postal Card
Overall Experience

The service at The Shelley exceeds all expectations. The carers and support staff are very professional, capable and friendly. Suffice to say that my wife reckons that she will join me here if and when she needs similar care. The management here keep accurate records of my medical needs, including my diagnosis of early stages of Parkinson's Disease and Dementia. Altogether first class. Food is superlative.

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Review from J T (Daughter of Resident) published on 9 June 2022 Submitted via Postal Card
Overall Experience

I booked my dad into The Shelley for two weeks of respite care. The rooms and food were lovely and the staff were all extremely caring. This place would be our first choice if he chose to have long term care. If they keep up the standards, I'll book my place in twenty years or so!

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Review from Valerie D (Respite Resident) published on 1 March 2022 Submitted via Postal Card
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Caring staff. Enjoyed the food during my stay. I would recommend The Shelley highly.

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Review from L M (Niece of Resident) published on 1 February 2022 Submitted via Website
Overall Experience

My Uncle was very happy with his respite stay. The staff were extremely kind and very attentive to his needs. Food, including the Christmas menus, was well planned and very good. Very nice room and en suite facilities.

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Review from Pamela M (Resident / Service User) published on 27 January 2022 Submitted via Postal Card
Overall Experience

I came into The Shelley at the beginning of June 2021 for a two-week stay and liked it so much that I am still here. My cousin (next of kin) came with me and we were both immediately impressed with the appearance, facilities and friendly staff. The twice-daily activities were interesting and stimulating and the food was good and nicely presented. I was able to bring some items of furniture, pictures and ornaments, so very quickly felt at home. The staff are, without exception, helpful and cheerful with a valued can-do attitude. I am very happy here and well cared for, to the great relief of my family.

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Review from G J (Resident / Service User) published on 25 January 2022 Submitted via Postal Card
Overall Experience

I have been very happy here. The staff have been very caring. I would recommend The Shirley.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 May 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News (0) & Events (0)

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Awards / Recognitions (17)

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