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The Shelley

54 Shelley Road, Worthing, West Sussex BN11 4BX
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The Shelley, Worthing
The Shelley, Worthing
The Shelley, Worthing

The Shelley is a 32-bed residential care home set in the residential area of Worthing, 10 minute walk to the seafront. The home has been running for 20 years and the team are proud to have established a reputation as providing the very best in care, focusing on the little things that matter and that can truly make a difference to a resident's day.

The Shelley is a beautifully designed, warm...  

Care Provided by The Shelley

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 32 Service Users

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,300 - £1,600£1,400 - £1,700

Our fees are based on the needs of the person and the location, size and amenities in the room. If you would like more specific details on fees please reach out and contact us.

Contact The Shelley to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Andrew Bown(Owner/Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017
  • Number of floors: 1

Room Information

  • Single Rooms (17)
  • Single Rooms with ensuite Wet Room (15)

Visiting

  • The Shelley visiting is unrestricted with no appointment system. If you are symptomatic of cold/flu/COVID symptoms, as well as infectious illnesses, the team would request you avoid visiting until you are feeling better.

Parking

  • Free car parking Available in the drive at the front of the building.

The Shelley Reviews (115)

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9.9

The Shelley has a Review Score of 9.9 (9.900) out of 10, based on 19 reviews in the last 2 years. Over all time The Shelley has 115 reviews.

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Showing 115 reviews matching selected criteria
Review from H C (Resident / Service User) published on 23 March 2017 Submitted via Postal Card
Overall Experience

As a younger woman, I visited many care homes and I can honestly say that The Shelley is the best. Staff are always happy to help and nothing is too much trouble.

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Review from H C (Niece of Resident) published on 23 March 2017 Submitted via Postal Card
Overall Experience
Nothing else quite like it. From the moment you walk into The Shelley care home, you feel at home.
With smiley and welcoming staff offering a range of teas and coffees and the sound of live entertainment waving you in. The staff at The Shelley go above and beyond to ensure each and every resident receives the love and care they need. The décor resembles a five-star hotel, the food is delicious and the constant entertainment is unmatched

A truly unrivalled care home that exceeds all expectations. It cannot be faulted.

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Review from Mark B (Nephew of Resident) published on 23 March 2017 Submitted via Postal Card
Overall Experience

Fantastic home. My aunt was absolutely delighted with her stay and will be back again. I would happily recommend this home to anybody.

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Review from L L (Resident / Service User) published on 20 March 2017 Submitted via Postal Card
Overall Experience
Experience excellent.
Staff all helpful and kind.
Food excellent.
Plenty of activities.
Good garden, able to exercise my dogs.
All very clean and tidy.

Able to watch T.V of my choice.

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Review from M B (Resident / Service User) published on 20 March 2017 Submitted via Postal Card
Overall Experience

I stayed in February this year for some respite. I always felt safe and the people who looked after me were very considerate of my needs and very kind. They were kind to everyone, not just me. I was very happy and felt able to talk to everyone. A wonderful place.

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Review from N W (Friend of Resident) published on 20 March 2017 Submitted via Postal Card
Overall Experience
I visit The Shelley regularly after my great aunt stayed here a few years ago. It is the most wonderful place where staff are happy and helpful, always something going on and you can feel positive energy all around you. Senior staff are calm, competent and efficient. Care is provided in a compassionate manner. Food is wonderful (I have stayed for a few lunches) Lots of choice and variety.

10 out of 10 for The Shelley.

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Review from E P (Resident / Service User) published on 14 March 2017 Submitted via Postal Card
Overall Experience

It's a beautiful home. Everyone, the staff and the residents are so friendly. The food is very good. The entertainment is exceptional. I always look forward to going there and would be very happy to live there if necessary.

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Review from Ron P (Resident / Service User) published on 20 June 2016 Submitted via Postal Card
Overall Experience

I have lived at The Shelley for four years now and have always found it excellent, but it is the last few weeks that really proved to me they are the best since my knee surgery last month, I have been showered with care and kindness second to none. Nothing is too much trouble for them, they all without exception attend to me with kindness. I am very fortunate to have found The Shelley when I did.

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Review from Clare C (Resident / Service User) published on 15 January 2016 Submitted via Postal Card
Overall Experience

I have lived here for eight years and it has become my second home. The owner, manager, deputies and all of the staff treat me as a human being and care for me in a gentle and positive way. Nothing is too much trouble and I have all the independence I need. The security of living here is a massive relief and I have no need to worry anymore. I am pampered respected and loved greatly by many. There is a constant buzz about the home, and laughter and love is everywhere. The food is of an extremely high standard with no shortage of anything, and superb choice at all times. the activities, entertainment, outings and daily happenings are in abundance. There is no need to be bored. My family live overseas but they don't have to worry about me now. I love living here and I am most fortunate to be able to do so.

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Review from C A (Daughter of Resident) published on 15 January 2016 Submitted via Postal Card
Overall Experience

The Shelley is a wonderful place, all the staff are so kind and caring. My father has enjoyed his stay and will be sad to leave all the wonderful staff to go to his new flat. They have been so attentive when he has been ill and know if he doesn't feel himself. The entertainment has been good, lots of singing and outings. The 2 lady organisers are full of fun. The food is wonderful, my dad has put on a bit of weight but looks much healthier for it. My dad has said if he doesn't get on independently at his flat he will be back! Thank you for so much.

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Review from P L (Resident / Service User) published on 15 January 2016 Submitted via Postal Card
Overall Experience

I have been a happy resident at The Shelley for 8 years now. The staff are wonderful, nothing is too much trouble for them. They are always willing to help and do their best for you as always. Christmas is very special here with everyone doing their best to make it a time to remember. I love the food here, plentiful and always a lot of choice. I would not want to be anywhere else.

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Review from J S (Resident / Service User) published on 15 January 2016 Submitted via Postal Card
Overall Experience

Always friendly greeting on arrival and when in residence. Bells to all help answered promptly. Activities above average. The happiness of the staff working together is a great back ground help to the residents, a very good atmosphere.

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Review from Valerie L (Daughter of Resident) published on 15 December 2015 Submitted via Postal Card
Overall Experience

My father was extremely happy and comfortable and was looked after well. The staff, most of whom had worked there for a long time, were very kind and caring. They were endlessly patient and would go out of their way to help him to be as independent as possible. Whenever I visited they made me feel welcome and at ease and included me in their strategies for caring for my father so that I felt we were working together in his best interest. My father could often be heard telling visitors what a wonderful place Shelley was and I am only too happy to agree with this. I would recommend the Shelley to anyone who was considering living in a care home.

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Review from J W (Relative of Resident) published on 4 December 2015 Submitted via Postal Card
Overall Experience

Everything about The Shelley was excellent. Staff very friendly and always helpful. Food very tasty, high quality and a good variation. Staff always willing to fit in with the patients. It was like a lovely hotel! My aunt says she is definitely coming back!

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Review from Peter A (Son of Resident) published on 12 October 2015 Submitted via Website
Overall Experience
Excellent care and attention

The care attention given to my father at The Shelley Care Home was excellent. It was a great joy for us to see him joining in and smiling. Our thanks to all of the staff for helping us to understand his needs and find solutions, with our deep gratitude for their compassionate support.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 May 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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Awards / Recognitions (17)

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