The overall experience rating is based on an appointment my father had not attended due to the care home system.
We did have a meeting about this and it was confirmed there was an error and also that the system in place needed to be updated.
27 January 2026
My father is very happy at the care home and he is treated with lots of love and care.
The staff that interact with him daily know him very well and adhere to his needs, although he would benefit from physio support.
Things to improve would be to ensure that he always is dressed appropriately
when leaving the care home, to wear shoes as he often comes out in his slippers and without sufficient cardigans/jackets.
If unable to reach either daughter, can you please leave a voice message or send an email and we will get back to you as soon as possible.
I have marked down the value for money as the blanket annual 10% increases is definietly worrying us as a family as this is not in line with my fathers annual income.
15 May 2025
We are very happy with all the staff, they are very helpful in answering any questions we have, are polite and welcoming and more importantly we can see they are caring to the residents and my mum is very pleased with them
01 May 2025
I would like to share that our mum is very happy at Autumn Gardens.
Much praise to the carers work, they all work very hard, and mum tells me that they are very attentive.
Last month we celebrated mum's birthday, 92 years young, along with other residents who also celebrated March birthdays. It
was a lovely gathering, the care home laid on food & drinks & birthday cakes for everyone & there was much dancing and fun had by all.
29 April 2025
Facing the decision that I could no longer cope with his care and needs, I began the search for a suitable nursing home. Articles suggest what to look for, are the staff friendly and welcoming, has the management team been in post for some time, do the residents look happy and well-cared for, is
the home clean? Autumn Gardens was a big tick on all counts, and remains so nearly one year on. Both he and I are treated and welcomed as family members. Food is fresh cooked on the premises, considers his needs and declining health. Events where family members are invited to dine are a joy. As well as the team at Autumn Gardens they access excellent health care services, who regularly review the resident, request any necessary health tests and appointments. Care staff and managers communicate regularly with us, reviewing and changing his care routine as appropriate.
I am thankful I found Autumn Gardens, knowing he has the best of care.
24 April 2025
All staff members at Autumn Gardens have been impeccable in providing the best all round care for my father since he entered the care home on 2020. They should be commended for their dedication to their residents care needs.
24 April 2025
My husband has been residing at Autumn Gardens for the past 2 years. He looks always clean, and he says that he has been treated very well. I sometimes visit my husband at lunchtime, and I notice that food looks good and appropriate for his condition.
Staff and carers are always polite and
friendly. My husband is offered activities that he can enjoy and I can look at what he has done in the photo album they keep.
I am pleased to see the home looks always clean and their garden are very well maintained. The residents are taken out to the garden when the weather is good.
I am very pleased with the service and care that my husband receives at Autumn Gardens.
23 April 2025
I want to say a very big thank you to everyone at Autumn Gardens for how well you look after my Mother, I honestly have so much gratitude for the hard work that goes in to ensuring all residence are safe, clean and have the most dignified experience possible!
Autumn Gardens is extremely clean, they
always ensure the residents have as many home comforts as possible and make every effort to put a smiles on their faces everyday such as all the fantastic entertainment and activities they have on ensuring all residents family members know what's going on via E-mail as well as having leaflets with all of the information! They really do try to bring out the best in every resident! Whenever I've had any concerns regarding my mother that I wish to discuss the staff are always helpful and do everything possible to help! In my opinion it's safe to say it is a place that offers fantastic care with staff members that really do their job professionally and are so caring!!
26 December 2024
Amazing staff and friendly.
Went to visit my Grandad who has dementia, I can tell he is being well looked after. I only hear negative reviews of care homes but I have to say I was extremely impressed with Autumn Gardens.
02 July 2018
My father has been a resident at Autumn Gardens since October 2017. He has dementia and is 87 years old.
He is very happy there and is very well looked after. I visit him twice a week and he is always clean and smartly dressed. He has a lovely room and all the staff are so friendly and look after
him so well. He loves the food there and I am always kept updated with his progress regarding health issues.
Latest Reviews for Autumn Gardens
30 January 2026
The overall experience rating is based on an appointment my father had not attended due to the care home system.
We did have a meeting about this and it was confirmed there was an error and also that the system in place needed to be updated.
27 January 2026
My father is very happy at the care home and he is treated with lots of love and care.
The staff that interact with him daily know him very well and adhere to his needs, although he would benefit from physio support.
Things to improve would be to ensure that he always is dressed appropriately
when leaving the care home, to wear shoes as he often comes out in his slippers and without sufficient cardigans/jackets.
If unable to reach either daughter, can you please leave a voice message or send an email and we will get back to you as soon as possible.
I have marked down the value for money as the blanket annual 10% increases is definietly worrying us as a family as this is not in line with my fathers annual income.
15 May 2025
We are very happy with all the staff, they are very helpful in answering any questions we have, are polite and welcoming and more importantly we can see they are caring to the residents and my mum is very pleased with them
01 May 2025
I would like to share that our mum is very happy at Autumn Gardens.
Much praise to the carers work, they all work very hard, and mum tells me that they are very attentive.
Last month we celebrated mum's birthday, 92 years young, along with other residents who also celebrated March birthdays. It
was a lovely gathering, the care home laid on food & drinks & birthday cakes for everyone & there was much dancing and fun had by all.
29 April 2025
Facing the decision that I could no longer cope with his care and needs, I began the search for a suitable nursing home. Articles suggest what to look for, are the staff friendly and welcoming, has the management team been in post for some time, do the residents look happy and well-cared for, is
the home clean? Autumn Gardens was a big tick on all counts, and remains so nearly one year on. Both he and I are treated and welcomed as family members. Food is fresh cooked on the premises, considers his needs and declining health. Events where family members are invited to dine are a joy. As well as the team at Autumn Gardens they access excellent health care services, who regularly review the resident, request any necessary health tests and appointments. Care staff and managers communicate regularly with us, reviewing and changing his care routine as appropriate.
I am thankful I found Autumn Gardens, knowing he has the best of care.
24 April 2025
All staff members at Autumn Gardens have been impeccable in providing the best all round care for my father since he entered the care home on 2020. They should be commended for their dedication to their residents care needs.
24 April 2025
My husband has been residing at Autumn Gardens for the past 2 years. He looks always clean, and he says that he has been treated very well. I sometimes visit my husband at lunchtime, and I notice that food looks good and appropriate for his condition.
Staff and carers are always polite and
friendly. My husband is offered activities that he can enjoy and I can look at what he has done in the photo album they keep.
I am pleased to see the home looks always clean and their garden are very well maintained. The residents are taken out to the garden when the weather is good.
I am very pleased with the service and care that my husband receives at Autumn Gardens.
23 April 2025
I want to say a very big thank you to everyone at Autumn Gardens for how well you look after my Mother, I honestly have so much gratitude for the hard work that goes in to ensuring all residence are safe, clean and have the most dignified experience possible!
Autumn Gardens is extremely clean, they
always ensure the residents have as many home comforts as possible and make every effort to put a smiles on their faces everyday such as all the fantastic entertainment and activities they have on ensuring all residents family members know what's going on via E-mail as well as having leaflets with all of the information! They really do try to bring out the best in every resident! Whenever I've had any concerns regarding my mother that I wish to discuss the staff are always helpful and do everything possible to help! In my opinion it's safe to say it is a place that offers fantastic care with staff members that really do their job professionally and are so caring!!
26 December 2024
Amazing staff and friendly.
Went to visit my Grandad who has dementia, I can tell he is being well looked after. I only hear negative reviews of care homes but I have to say I was extremely impressed with Autumn Gardens.
02 July 2018
My father has been a resident at Autumn Gardens since October 2017. He has dementia and is 87 years old.
He is very happy there and is very well looked after. I visit him twice a week and he is always clean and smartly dressed. He has a lovely room and all the staff are so friendly and look after
him so well. He loves the food there and I am always kept updated with his progress regarding health issues.