Submit a Review for Holly House Residential Home
36 Green Street, Milton Malsor, Northampton, NN7 3AT
View full details of Holly House Residential HomeLatest Reviews for Holly House Residential Home
09 April 2026
My mother has been a resident at Holly House for nearly two years. The staff are absolutely exemplary. We moved my mum from another care home, where we were extremely concerned about the level of care. Since moving, Mum's health and happiness has significantly improved. She is rarely ever agitated
or distressed. Holly House is amazing.
09 April 2026
My mum has been here since May 24, and we couldn't be happier. We moved Mum from a different home where we had serious concerns. She was dangerously underweight and displayed challenging physical behaviour. Within weeks of being here, she put weight on as they got her to eat and no longer displays
aggressive behaviour. The staff and owners are truly lovely. Nothing is ever too much trouble. They show so much compassion and patience with mum, and always are welcoming and supportive, and we know mum is well cared for.
02 April 2026
My partner is a resident at Holly House and, since moving here almost a year ago, has received excellent care. The management have long experience of elderly care and understood my partner's needs from the outset. She is happy here, and I am made welcome as well.
26 March 2026
Well-run care home, excellent management with dedicated staff. The only fault is the lack of activities, but we have noticed this has improved recently. When my mother arrived, she was very challenging, but the manager persevered with her, and my mother eventually became very settled in the home.
It's reassuring to know she is being properly cared for, and she is so much happier now. I would recommend Holly House.
29 October 2025
Mum has been in Holly House for 5 years. I am only able to visit her every few months, but I am very happy that she is being well looked after and being well cared for. The staff and management are always welcoming and keep me informed of health issues and any concerns they may have. I would
recommend Holly House if you are looking for a residential home to care for someone with dementia.
03 October 2025
I was very satisfied with the standard of care at Holly House. The staff were approachable and friendly at all times. My mum was always happy to greet them. The staff were helpful and informative and provided a safe and secure environment for the residents, tailoring to their individual needs.
01 October 2025
I am very pleased with the standard of care provided by Holly House. The facilities were good, the food was excellent, and the stay was wonderful.
My mum was always pleased to see any of the staff members.
The communication with the home was very good, and included sending videos of Mum to keep
me updated.
05 August 2025
From the moment Mum moved into Holly House, she has been treated with care and dignity. Her room is made to feel like her space, and she has made a very special friend in the shared space in the lounge/dining room who she now considers part of her family, which is a very special bond, especially at
this time for everyone. Any medical situation is dealt with immediately and professionally, and the family is kept informed at all times. We have regular video calls if we can't visit as often as I live abroad. I highly recommend Holly House as a safe and happy home
31 July 2025
Mum has settled in to Holly House very well, the staff are very attentive, the food is always amazing, important days always involve a celebration including the whole home. Everybody is always clean and well turned out, the staff always have a smile and make you feel welcome and part of the family.
15 January 2025
I am very pleased with care given to my dad. He can be very difficult at times, but all efforts are made to treat him with dignity and respect. I moved my dad to Holly House Residential Home from a previous care home where he really struggled to settle. Holly House is great for him and us. Also the
food is very good. I have eaten here several times myself.
05 September 2024
My wife has been a resident for over a year. During this time she has been happy. The management and carer staff have always been attentive to her welfare and needs. The premises are kept clean and hygienic. I remain happy with the care that continues to be taken for her well-being.
06 February 2024
I was very satisfied with the care my mother received. She had complex care issues and the staff were always very kind and caring towards her. I felt that she was very safe and cared for. She was well fed and the staff took time to make sure she ate her food. The only improvement I can suggest is to
have more staff at very busy times.
23 January 2024
Holly House staff have cared wonderfully for my relatives these last three and a half years. She has been treated with kindness and consideration throughout and with particular care for her own special needs and condition. We, her family, have always been made very welcome. This is a very welcoming
home with very caring staff.
25 September 2023
The owners and staff at Holly House have provided unparalleled care for my poor mum. Her dementia has made her quite challenging to care for, but the carers have been infinitely patient and kind to her. Her physical needs are taken care of; she is being properly fed and has put on some weight; her
overall condition is much improved. My wife and I looked at several local care homes in preparation for this day and Holly House was by far the best in our opinion.
15 June 2023
Perfect place for my mother to live as the care is the best. The owners are amazing, nothing is too much trouble. The carers are superb and did everything they could for my mother. So glad that she was able to spend the last years of her life there.
10 May 2023
Our aunt has particular needs having had a stroke. The staff are always caring and considerate, responding to her needs. She has communication issues and mobility. Staff are keeping us informed of her status if we are unable to visit. The care home has welcomed us as visitors, holding events for us
to share with my aunt which have given us lots of happy memories.
10 April 2023
My Mother was transferred to Holly House in October 2022 from hospital.
My mother passed away near the beginning of March 2023.
She was in her 90s very frail, not weight bearing, and had Dementia.
During the time my mother was a resident at Holly House, there was nothing that the carers wouldn’t
do for my mother.
The kindness and love shown was way beyond what I expected.
I was able to visit at any time during the day it didn’t matter if it was lunchtime, toileting time, or teatime.
I was always welcome.
The food was also very nutritious and enjoyed by my mother.
The owners of Holly House were very mindful of their residents getting infections, all visitors, staff, and medical professionals had to perform a COVID test before entering Holly House.
I can’t praise this care home enough for the care they gave my mother.
The owners and carers were superb.
Thank you.
24 August 2022
Many thanks for fantastic care of my mum. She was well looked after and made many friends. Very attentive staff, I can find no fault with how well my mum was attended to.
15 August 2022
If I was to sum up Holly House in a few words - caring and very professional. My mother's care was excellent. Nothing was spared in her care.
12 April 2022
Holly House has been an excellent home for my mum over the past two years. She was well cared for and always treated with dignity. As a family member, I was always informed of any concerns and made welcome when visiting.
Latest Reviews for Holly House Residential Home
09 April 2026
My mother has been a resident at Holly House for nearly two years. The staff are absolutely exemplary. We moved my mum from another care home, where we were extremely concerned about the level of care. Since moving, Mum's health and happiness has significantly improved. She is rarely ever agitated
or distressed. Holly House is amazing.
09 April 2026
My mum has been here since May 24, and we couldn't be happier. We moved Mum from a different home where we had serious concerns. She was dangerously underweight and displayed challenging physical behaviour. Within weeks of being here, she put weight on as they got her to eat and no longer displays
aggressive behaviour. The staff and owners are truly lovely. Nothing is ever too much trouble. They show so much compassion and patience with mum, and always are welcoming and supportive, and we know mum is well cared for.
02 April 2026
My partner is a resident at Holly House and, since moving here almost a year ago, has received excellent care. The management have long experience of elderly care and understood my partner's needs from the outset. She is happy here, and I am made welcome as well.
26 March 2026
Well-run care home, excellent management with dedicated staff. The only fault is the lack of activities, but we have noticed this has improved recently. When my mother arrived, she was very challenging, but the manager persevered with her, and my mother eventually became very settled in the home.
It's reassuring to know she is being properly cared for, and she is so much happier now. I would recommend Holly House.
29 October 2025
Mum has been in Holly House for 5 years. I am only able to visit her every few months, but I am very happy that she is being well looked after and being well cared for. The staff and management are always welcoming and keep me informed of health issues and any concerns they may have. I would
recommend Holly House if you are looking for a residential home to care for someone with dementia.
03 October 2025
I was very satisfied with the standard of care at Holly House. The staff were approachable and friendly at all times. My mum was always happy to greet them. The staff were helpful and informative and provided a safe and secure environment for the residents, tailoring to their individual needs.
01 October 2025
I am very pleased with the standard of care provided by Holly House. The facilities were good, the food was excellent, and the stay was wonderful.
My mum was always pleased to see any of the staff members.
The communication with the home was very good, and included sending videos of Mum to keep
me updated.
05 August 2025
From the moment Mum moved into Holly House, she has been treated with care and dignity. Her room is made to feel like her space, and she has made a very special friend in the shared space in the lounge/dining room who she now considers part of her family, which is a very special bond, especially at
this time for everyone. Any medical situation is dealt with immediately and professionally, and the family is kept informed at all times. We have regular video calls if we can't visit as often as I live abroad. I highly recommend Holly House as a safe and happy home
31 July 2025
Mum has settled in to Holly House very well, the staff are very attentive, the food is always amazing, important days always involve a celebration including the whole home. Everybody is always clean and well turned out, the staff always have a smile and make you feel welcome and part of the family.
15 January 2025
I am very pleased with care given to my dad. He can be very difficult at times, but all efforts are made to treat him with dignity and respect. I moved my dad to Holly House Residential Home from a previous care home where he really struggled to settle. Holly House is great for him and us. Also the
food is very good. I have eaten here several times myself.
05 September 2024
My wife has been a resident for over a year. During this time she has been happy. The management and carer staff have always been attentive to her welfare and needs. The premises are kept clean and hygienic. I remain happy with the care that continues to be taken for her well-being.
06 February 2024
I was very satisfied with the care my mother received. She had complex care issues and the staff were always very kind and caring towards her. I felt that she was very safe and cared for. She was well fed and the staff took time to make sure she ate her food. The only improvement I can suggest is to
have more staff at very busy times.
23 January 2024
Holly House staff have cared wonderfully for my relatives these last three and a half years. She has been treated with kindness and consideration throughout and with particular care for her own special needs and condition. We, her family, have always been made very welcome. This is a very welcoming
home with very caring staff.
25 September 2023
The owners and staff at Holly House have provided unparalleled care for my poor mum. Her dementia has made her quite challenging to care for, but the carers have been infinitely patient and kind to her. Her physical needs are taken care of; she is being properly fed and has put on some weight; her
overall condition is much improved. My wife and I looked at several local care homes in preparation for this day and Holly House was by far the best in our opinion.
15 June 2023
Perfect place for my mother to live as the care is the best. The owners are amazing, nothing is too much trouble. The carers are superb and did everything they could for my mother. So glad that she was able to spend the last years of her life there.
10 May 2023
Our aunt has particular needs having had a stroke. The staff are always caring and considerate, responding to her needs. She has communication issues and mobility. Staff are keeping us informed of her status if we are unable to visit. The care home has welcomed us as visitors, holding events for us
to share with my aunt which have given us lots of happy memories.
10 April 2023
My Mother was transferred to Holly House in October 2022 from hospital.
My mother passed away near the beginning of March 2023.
She was in her 90s very frail, not weight bearing, and had Dementia.
During the time my mother was a resident at Holly House, there was nothing that the carers wouldn’t
do for my mother.
The kindness and love shown was way beyond what I expected.
I was able to visit at any time during the day it didn’t matter if it was lunchtime, toileting time, or teatime.
I was always welcome.
The food was also very nutritious and enjoyed by my mother.
The owners of Holly House were very mindful of their residents getting infections, all visitors, staff, and medical professionals had to perform a COVID test before entering Holly House.
I can’t praise this care home enough for the care they gave my mother.
The owners and carers were superb.
Thank you.
24 August 2022
Many thanks for fantastic care of my mum. She was well looked after and made many friends. Very attentive staff, I can find no fault with how well my mum was attended to.
15 August 2022
If I was to sum up Holly House in a few words - caring and very professional. My mother's care was excellent. Nothing was spared in her care.
12 April 2022
Holly House has been an excellent home for my mum over the past two years. She was well cared for and always treated with dignity. As a family member, I was always informed of any concerns and made welcome when visiting.