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Holly House Residential Home

36 Green Street, Milton Malsor, Northampton, Northamptonshire NN7 3AT
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Holly House Residential Home, Northampton
Holly House Residential Home, Northampton
Holly House Residential Home, Northampton

Holly House provides a personalised care service designed to enhance each resident's quality of life, with carers who respect privacy, dignity and independence. A skilled team of staff help individuals to make informed decisions, taking into consideration any disabilities or impairments, with the aim of exceeding contractual arrangements.

Carers are available throughout the day and night and, as well as being ideal for the care of older people, Holly House provides...  

Care Provided by Holly House Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,250 - £1,450N/A
Residential Dementia Care£1,250 - £1,500N/A

Contact Holly House Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Mr & Mrs P Menon
  • Private Owned

Person in charge

  • Parvin Menon(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (28)
  • Single Rooms with ensuite Wet Room (2)

Holly House Residential Home Reviews (57)

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9.6

Holly House Residential Home has a Review Score of 9.6 (9.569) out of 10, based on 15 reviews in the last 2 years. Over all time Holly House Residential Home has 57 reviews.

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Review from Sheila S (Wife of Resident) published on 14 July 2026 Submitted via Postal Card
Overall Experience

My husband came into Holly House towards the end of February this year. Madhia did a very detailed and professional introduction to Holly House and the services provided I was so happy that he was able to have a place. Denis had late stage dementia and was treated with the utmost care throughout this time before he passed away on 17/06 this year. Very person centred care. I was always kept up to date on medical happenings as they work very closely with the local medical centre and take a keen interest in this. The whole staff team from management & own continually strive to do the very best as a team and individually. I was treated and cared for so well throughout and in my husbands last few days.

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Review from L G (Daughter of Resident) published on 29 June 2026 Submitted via Postal Card
Overall Experience
Holly House Residential Home is a family owned and managed care home with long-term staff who work together with respect and affection to provide safe, homely accommodation.

Communication with residents and family is superb. Understanding of needs and adaptation of meals, sitting position and accommodation of residents and family is first-rate, even when residents have lost speech; staff always knew what was needed.

Reply from Naeha Menon, Deputy Manager at Holly House Residential Home

Thank you for your very kind review of Holly House Residential Home. We are truly grateful for your generous words and 5-star ratings across all areas. It means a great deal to us to know that you felt your loved one was cared for in a safe, homely and supportive environment. It was a privilege to...  

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Review from Mark N (Father of Resident) published on 3 June 2026 Submitted via Website
Overall Experience
The owners and staff have looked after and cared for my dad in the six months being there! I couldn't praise them enough for their caring and hard work, my dad can be a handful! He has now passed away at the age of 97! The home has a lovely setting in a village with a beautiful garden.

Dad had alway been clean, dressed and fed well by them, making him comfortable at all times. If you want a family run and good basic caring without all the flashy modern looking high spec home then give them a go and we haven't been disappointed with them.

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Review from C S (Son of Resident) published on 30 April 2026 Submitted via Postal Card
Overall Experience

An excellent standard of care in a very well managed and organised care home from truly caring staff who treat the residents with respect and dignity. After having visited many care homes when searching for 'the right one' for my mum, what really stands out is the calmness in the home; no shouting, raised voices or alarms going off. This is entirely due to the management and staff who know what they are doing in providing excellent care in a calm environment.

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Review from Jonathan C (Son of Resident) published on 9 April 2026 Submitted via Postal Card
Overall Experience

My mother has been a resident at Holly House for nearly two years. The staff are absolutely exemplary. We moved my mum from another care home, where we were extremely concerned about the level of care. Since moving, Mum's health and happiness has significantly improved. She is rarely ever agitated or distressed. Holly House is amazing.

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Review from Jane C (Daughter of Resident) published on 9 April 2026 Submitted via Postal Card
Overall Experience

My mum has been here since May 24, and we couldn't be happier. We moved Mum from a different home where we had serious concerns. She was dangerously underweight and displayed challenging physical behaviour. Within weeks of being here, she put weight on as they got her to eat and no longer displays aggressive behaviour. The staff and owners are truly lovely. Nothing is ever too much trouble. They show so much compassion and patience with mum, and always are welcoming and supportive, and we know mum is well cared for.

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Review from Michael T (Partner of Resident) published on 2 April 2026 Submitted via Postal Card
Overall Experience

My partner is a resident at Holly House and, since moving here almost a year ago, has received excellent care. The management have long experience of elderly care and understood my partner's needs from the outset. She is happy here, and I am made welcome as well.

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Review from D G (Son of Resident) published on 26 March 2026 Submitted via Postal Card
Overall Experience

Well-run care home, excellent management with dedicated staff. The only fault is the lack of activities, but we have noticed this has improved recently. When my mother arrived, she was very challenging, but the manager persevered with her, and my mother eventually became very settled in the home. It's reassuring to know she is being properly cared for, and she is so much happier now. I would recommend Holly House.

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Review from Karen D (Daughter of Resident) published on 29 October 2025 Submitted via Postal Card
Overall Experience

Mum has been in Holly House for 5 years. I am only able to visit her every few months, but I am very happy that she is being well looked after and being well cared for. The staff and management are always welcoming and keep me informed of health issues and any concerns they may have. I would recommend Holly House if you are looking for a residential home to care for someone with dementia.

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Review from A H (Daughter of Resident) published on 3 October 2025 Submitted via Postal Card
Overall Experience

I was very satisfied with the standard of care at Holly House. The staff were approachable and friendly at all times. My mum was always happy to greet them. The staff were helpful and informative and provided a safe and secure environment for the residents, tailoring to their individual needs.

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Review from Helen C (Daughter of Resident) published on 1 October 2025 Submitted via Postal Card
Overall Experience
I am very pleased with the standard of care provided by Holly House. The facilities were good, the food was excellent, and the stay was wonderful.
My mum was always pleased to see any of the staff members.

The communication with the home was very good, and included sending videos of Mum to keep me updated.

Reply from Parvin Menon, Owner at Holly House Residential Home

Thank you kindly for your lovely comments . Much appreciated.

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Review from M C (Daughter of Resident) published on 5 August 2025 Submitted via Postal Card
Overall Experience

From the moment Mum moved into Holly House, she has been treated with care and dignity. Her room is made to feel like her space, and she has made a very special friend in the shared space in the lounge/dining room who she now considers part of her family, which is a very special bond, especially at this time for everyone. Any medical situation is dealt with immediately and professionally, and the family is kept informed at all times. We have regular video calls if we can't visit as often as I live abroad. I highly recommend Holly House as a safe and happy home

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Review from J S (Daughter of Resident) published on 31 July 2025 Submitted via Postal Card
Overall Experience

Mum has settled in to Holly House very well, the staff are very attentive, the food is always amazing, important days always involve a celebration including the whole home. Everybody is always clean and well turned out, the staff always have a smile and make you feel welcome and part of the family.

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Review from C A (Son of Resident) published on 15 January 2025 Submitted via Postal Card
Overall Experience

I am very pleased with care given to my dad. He can be very difficult at times, but all efforts are made to treat him with dignity and respect. I moved my dad to Holly House Residential Home from a previous care home where he really struggled to settle. Holly House is great for him and us. Also the food is very good. I have eaten here several times myself.

Reply from Naeha Menon, Deputy Manager at Holly House Residential Home

Thank you so much for your kind words and feedback. It means a great deal to our team to hear that your dad is happy and settled at Holly House Residential Home. We understand how challenging transitions can be, and we are delighted to know that he is comfortable here and that you feel confident in...  

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Review from A A (Husband of Resident) published on 5 September 2024 Submitted via Postal Card
Overall Experience

My wife has been a resident for over a year. During this time she has been happy. The management and carer staff have always been attentive to her welfare and needs. The premises are kept clean and hygienic. I remain happy with the care that continues to be taken for her well-being.

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Review from D H (Son of Resident) published on 6 February 2024 Submitted via Postal Card
Overall Experience

I was very satisfied with the care my mother received. She had complex care issues and the staff were always very kind and caring towards her. I felt that she was very safe and cared for. She was well fed and the staff took time to make sure she ate her food. The only improvement I can suggest is to have more staff at very busy times.

Reply from Parvin Menon, Owner at Holly House Residential Home

Thank you so much for taking the time to share your thoughts about the care your mother received at Holly House. We are truly heartened to hear of your satisfaction with the level of care, and attention she was afforded by our staff. Ensuring the safety, well-being, and comfort of our residents is...  

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Review from Quentin P (Son of Resident) published on 23 January 2024 Submitted via Postal Card
Overall Experience

Holly House staff have cared wonderfully for my relatives these last three and a half years. She has been treated with kindness and consideration throughout and with particular care for her own special needs and condition. We, her family, have always been made very welcome. This is a very welcoming home with very caring staff.

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Review from Simon B (Son of Resident) published on 25 September 2023 Submitted via Postal Card
Overall Experience

The owners and staff at Holly House have provided unparalleled care for my poor mum. Her dementia has made her quite challenging to care for, but the carers have been infinitely patient and kind to her. Her physical needs are taken care of; she is being properly fed and has put on some weight; her overall condition is much improved. My wife and I looked at several local care homes in preparation for this day and Holly House was by far the best in our opinion.

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Review from Caroline M (Daughter of Resident) published on 15 June 2023 Submitted via Website
Overall Experience

Perfect place for my mother to live as the care is the best. The owners are amazing, nothing is too much trouble. The carers are superb and did everything they could for my mother. So glad that she was able to spend the last years of her life there.

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Review from Johanna L (Niece of Resident) published on 10 May 2023 Submitted via Postal Card
Overall Experience

Our aunt has particular needs having had a stroke. The staff are always caring and considerate, responding to her needs. She has communication issues and mobility. Staff are keeping us informed of her status if we are unable to visit. The care home has welcomed us as visitors, holding events for us to share with my aunt which have given us lots of happy memories.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 January 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (1)

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Frequently Asked Questions about Holly House Residential Home

What types of Care is Holly House Residential Home registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Holly House Residential Home have?

There are 28 Single Rooms.

What are the Facilities & Services at Holly House Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Holly House Residential Home to the centre of Northampton?

3.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Holly House Residential Home to verify any information. View our terms and conditions. Holly House Residential Home has an Enhanced Service -more info.