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Holly House Residential Home

36 Green Street, Milton Malsor, Northampton, Northamptonshire NN7 3AT
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Holly House Residential Home, Northampton
Holly House Residential Home, Northampton
Holly House Residential Home, Northampton

Holly House provides a personalised care service designed to enhance each resident's quality of life, with carers who respect privacy, dignity and independence. A skilled team of staff help individuals to make informed decisions, taking into consideration any disabilities or impairments, with the aim of exceeding contractual arrangements.

Carers are available throughout the day and night and, as well as being ideal for the care of older people, Holly House provides...  

Care Provided by Holly House Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,250 - £1,450N/A
Residential Dementia Care£1,250 - £1,500N/A

Contact Holly House Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Mr & Mrs P Menon
  • Private Owned

Person in charge

  • Parvin Menon(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (28)
  • Single Rooms with ensuite Wet Room (2)

Holly House Residential Home Reviews (57)

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9.6

Holly House Residential Home has a Review Score of 9.6 (9.569) out of 10, based on 15 reviews in the last 2 years. Over all time Holly House Residential Home has 57 reviews.

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Showing 57 reviews matching selected criteria
Review from Stephen F (Son-in-law of Resident) published on 8 August 2018 Submitted via Postal Card
Overall Experience

During the two and a half years my mother-in-law has been a resident at Holly House she has received extremely good care. Due to the home only having 22 residents all the staff know the residents personally. Holly House has a policy of treating each resident accordingly to their needs and personality. It is not a one fits all home. In short Holly House is a very caring place which is not easy to always find.

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Review from Julia C (Daughter of Resident) published on 2 August 2018 Submitted via Postal Card
Overall Experience
Mum has lived at Holly House for over two years and is very settled and comfortable. She could no longer look after herself and realises how much is done for her and how every request is granted very quickly.
The staff are all exceptionally kind, cheerful and willing to help Mum in all aspects of her daily living.
Any food requests are met, the owner's unfailingly kind and the staff very respectful. This is a lovely, happy care home.

We are so lucky Mum lives here.

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Review from Patricia C (Daughter of Resident) published on 1 August 2018 Submitted via Postal Card
Overall Experience
Holly House is exceptional and dispells all of the myths and fears that lied deep within me.

For example, care homes giving me complete peace of minds my Mother (97 and very frail) could not be better cared for. The proprietors as well as being very professional, are very "hands-on" speaking to each resident by name, treating them with respect and being very mindful of their individual needs, catering for them accordingly. The home is spotless, the food is excellent and the staff are wonderful. I cannot praise them enough. Recently we've had an outing to a local restaurant and to a wonderful BBQ where friends and family were warmly welcomed to this, in addition to the monthly activity. All this in the three months mother has been there! To sum up, I would recommend Holly House to anyone as it really is first class.

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Review from Winnie B (Friend of Resident) published on 1 August 2018 Submitted via Postal Card
Overall Experience
Good carers, owners very hands on. My friend is well looked after.

Friendly atmosphere.

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Review from J R (Son of Resident) published on 10 April 2018 Submitted via Postal Card
Overall Experience

We are very happy with the care Mum receives at Holly House. Staff are so respectful and attentive at all times. It is always warm and inviting. It gives us great peace of mind to know that Mum is in such a calm and caring environment.

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Review from Edward B (Son of Resident) published on 20 September 2017 Submitted via Postal Card
Overall Experience

My mum went into Holly House almost 3 years ago. My wife and I feel very fourtunate that mum's home is Holly House. She has been loved and cared for since the day she arrived. The staff and owners have been exemplary in their devotion of duty to mum.

There is a lot of interaction between staff and residents with a happy and positive environment for all. We have always been made very welcome and the managers and their staff have become very special friends. We would 100% recommend Holly House as an outstanding care home.

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Review from Rosalie B (Daughter of Resident) published on 19 September 2017 Submitted via Postal Card
Overall Experience

We (as a family) are very happy and have no problems with Holly House Residential Home. Staff are lovely Staff are lovely with Mum, no request is too much and is a very peaceful and happy environment. Care is high and that is a comfort for us.

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Review from Sue P (Daughter of Resident) published on 4 September 2017 Submitted via Website
Overall Experience

Dad has been here since February 2017 as my mother was no longer able to look after him. The staff are lovely and look after my dad and his needs so well. He is always treated with respect. The owners, are generally always around and are very warm and welcoming. Nothing is too much trouble for them. Refreshments are always offered when visiting. Residents have a wide choice of food at meal times, the menu is on display in the dining room. Dad has a lovely spacious and airy en suite room which is kept spotless.

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Review from Julia C (Daughter of Resident) published on 13 July 2017 Submitted via Postal Card
Overall Experience
Holly House is a homely environment for my mother who is almost 98years old.
She is treated with great respect, affection and all her needs are catered for.
The staff are very kind and friendly, they genuinely seem to their work and are warm towards the residents and their families.
There is a lovely feel to Holly House and any requests are dealt with quickly and any health issues referred to the local surgery immediately.
Mum has all she needs at Holly House.
Sometimes special treats are laid on, such as a spontaneous meal in the local pun.

The owners of Holly House give 100% and more to everyone.

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Review from Andrew B (Son of Resident) published on 20 June 2017 Submitted via Website
Overall Experience
Mum moved into Holly House in February 2016 and was greeted wonderfully by all the staff which meant she settled into her new environment very quickly, which was crucial given her Alzheimer's. She was made to feel part of the home immediately.
The care she receives is exemplary, in particular, the close, tactile attention from all the carers and management which gives her confidence and makes her realise she is constantly loved. The residents are very closely monitored which means that any need is immediately addressed.
Within a very short time, she was eating heartily and putting on necessary weight thanks to the careful regime of ensuring that residents have 3 nutritious meals a day.
Most importantly mum is dressed beautifully every day and her hair is always well presented. The management and staff ensure her dignity is maintained at all times.
We visit very often and are we are always warmly welcomed and consulted on every aspect of her well being.

One word - delighted.

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Review from Janet S (Daughter of Resident) published on 27 June 2016 Submitted via Postal Card
Overall Experience

Always welcome, the staff are very kind and obliging. Very clean and comfortable. If I ever need to go into a care home, it would be my first choice.

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Review from Hilary R (Daughter of Resident) published on 23 June 2016 Submitted via Postal Card
Overall Experience

After considering various care homes in Northamptonshire for our mum we were immediately impressed with Holly House as it seemed welcoming and very friendly. We were shown around the whole building which was very clean and tidy and also the room which would be available. Mum was transferred efficiently from the hospital and settled in comfortably. We have always been kept informed of her progress and also doctors visits etc. The family owners and staff are very caring and ensure the residents are happy. Food and cleanliness is of a high standard and after a year mum is still happy with no grumbles about her situation. Excellent care home.

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Review from Anthony H (Son of Resident) published on 22 June 2016 Submitted via Postal Card
Overall Experience

Holly House have looked after my mother for almost 4 years now. She has had the very best of care and is very happy there. I can assure you that Holly House is like the best hotel in Northamptonshire. Great staff.

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Review from Ivor R (Son of Resident) published on 9 May 2016 Submitted via Postal Card
Overall Experience

My mother is very well cared for and is treated with the greatest of dignity and respect. All residents are treated as individuals. Health care is excellent and Holly House has a very good relationship with local doctor practices.

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Review from Norma I (Daughter of Resident) published on 9 May 2016 Submitted via Postal Card
Overall Experience

Holly House offers a very friendly and helpful service and good medical care when needed. Various activities on offer make for good diversions and stimulus for residents.

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Review from Rod Y (Son of Resident) published on 9 May 2016 Submitted via Postal Card
Overall Experience

My mother is very settled at the home and has an excellent relationship with staff. The management have worked very hard to settle her as she was very anxious when she first arrived. I am particularly impressed with the managements understanding of health issues, I am very confident that my mother has been cared for and looked after.

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Review from David M (Son of Resident) published on 9 May 2016 Submitted via Postal Card
Overall Experience
My mother has been a resident of Holly House since March 2015. During this time, the care she received has been exemplary.
On all visits, my mother looks well cared for, happy and content, and is able to openly engage with other residents which is encouraged by the home.

The management are keen to openly involve families ie. various activities throughout the year, and as a family we are made to feel very welcome during every visit. I cannot complement the services enough, knowing my mother is safe and well cared for means so much.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 January 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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