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Carers are available throughout the day and night and, as well as being ideal for the care of older people, Holly House provides...
Care Provided by Holly House Residential Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Holly House Residential Home for full pricing details and T&Cs.
Contact Holly House Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Mr & Mrs P Menon
- Private Owned
Person in charge
- Parvin Menon(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2020
Room Information
- Single Rooms (28)
- Single Rooms with ensuite Wet Room (2)
Holly House Residential Home Reviews (57)
Holly House Residential Home has a Review Score of 9.6 (9.569) out of 10, based on 15 reviews in the last 2 years.
Over all time Holly House Residential Home has 57 reviews.
My mother passed away near the beginning of March 2023.
She was in her 90s very frail, not weight bearing, and had Dementia.
During the time my mother was a resident at Holly House, there was nothing that the carers wouldn’t do for my mother.
The kindness and love shown was way beyond what I expected.
I was able to visit at any time during the day it didn’t matter if it was lunchtime, toileting time, or teatime.
I was always welcome.
The food was also very nutritious and enjoyed by my mother.
The owners of Holly House were very mindful of their residents getting infections, all visitors, staff, and medical professionals had to perform a COVID test before entering Holly House.
I can’t praise this care home enough for the care they gave my mother.
The owners and carers were superb.
Thank you.
Many thanks for fantastic care of my mum. She was well looked after and made many friends. Very attentive staff, I can find no fault with how well my mum was attended to.
If I was to sum up Holly House in a few words - caring and very professional. My mother's care was excellent. Nothing was spared in her care.
Holly House has been an excellent home for my mum over the past two years. She was well cared for and always treated with dignity. As a family member, I was always informed of any concerns and made welcome when visiting.
Outstanding in many ways. We moved our mother into the facility at the end of last year. The bedroom is new with a very functional en-suite. Facility is maintained very well and kept very clean. There is a nice conservatory which looks out onto the gardens. Nothing is too much trouble. Very attentive and caring staff. I would highly recommend this care home.
Although my husband has not settled too well, the staff have taken good care of him, and he is comfortable with them.
Dear Marion, we appreciate your kind words. It was a pleasure to look after your husband. We have shared your comments with our care team, and they welcome your feedback.
During the pandemic my mum was taken into Holly House. How lucky was I, as they have been wonderful to my precious mum. The manager always has time to talk with you and I have found all the staff welcoming. The home itself is lovely and clean and very homely. I could not have picked a better home for my mum.
I cannot recommend Holly House highly enough. The management and the staff all went above and beyond in caring for our mother. We chose Holly House after extensive research and were extremely happy with the outcome. It was a difficult decision to move our Mum to a care facility but it was the right decision at the right time and the team did not let us down.
We really couldn’t have chosen a better home for our dad! He is so very lucky to be cared for by the staff and management at Holly House. Each member of staff knows my dad well and understands his individual needs and requirements, they adapt the care to make him comfortable and relaxed. I know my father is treated with dignity as I have witnessed this. Caring for people with dementia isn’t easy and even when challenges have arisen, the staff have done everything possible to assist my dad and maintain his safety and well-being. Particularly through lockdown I know the management have gone above and beyond to protect the residents and staff of the care home and I can’t thank them enough for this. The facilities are constantly being updated to enhance the experience for residents. As a family we spent a lot of time visiting care homes before making our choice, we definitely made the right one!
The staff were very good and handled the residents considerately, especially during Covid. I was very impressed that they were Covid free for many months and that showed how seriously they took cleanliness.
I would definitely recommend putting your loved ones in their hands.
I am writing to recommend Holly House. My Mum spent five years here and she was very well cared for during this time. It’s was such a relief her needs were taken care of in such a happy and caring environment and more so during lockdown. The home has a family feel and the owners are very much involved in the residents care. They are also always on top of medical/health issues and have a good relationship with the local surgery. The staff are very caring and patient and everyone is welcoming when you visit.
Thank you, Suzy. Much appreciate your heartfelt comments. As always the credit goes to staff and others in the management role. Please also thank your sisters and other family members who visited the Home to see your mum. We remember you all.
Holly House is a small and wonderful family led home, and while I have missed my mum desperately during the lockdown, I know she and her friends are shown the same compassion, care and respect found in any devoted and close-knit family. I cannot stress strongly enough how grateful I am knowing that my mum has been in such capable and caring hands during the pandemic I cannot praise the family and their team highly enough for the lengths they have gone to keep residents, staff and families safe and continued to nurture our loved ones through incredibly difficult times. They have shown huge compassion, intuition and courage, and I know that I will always feel indebted and thankful.
I kindly thank Alison greatly for such a heartwarming review. I also thank the dedication of the staff group and the care leadership. God Bless them all at Holly House.
I have been very happy with the level of care and compassion that my godmother has been shown since she became a resident at Holly House. I have always found the staff to be very caring, kind and competent and it is reassuring to know that she is in good hands!
Holly House is a very caring and welcoming home. My mother has lived there for four years and has been well looked after. Staff are friendly and efficient. I have every confidence in the standards of care and personal attention that residents receive. The home, its surroundings and facilities are very pleasant and the rooms and communal areas are always immaculate. Holly House has a real family atmosphere and I would certainly recommend it.
Holly House have been exemplary in their handling of the pandemic. They locked down the home very early before government advice with the carers and owners working incredibly hard to keep residents safe.
I would recommend Holly House to anyone who is looking for a home for a loved one.
Mum moved in September 2019 after two strokes. The care that the nurses and owners gave Mum was outstanding. The atmosphere of the hone was more like an extended family home, and everyone was pleasant. Visitors were always made to feel welcome. Special efforts at Christmas was much appreciated for all the family and residents to enjoy. I would highly recommend this home for anyone looking for a friendly, caring home for their relatives/ friends.
Mum went to live at Holly House from an extended stay in hospital, prior to which she lived in her own home with care 3 times a day. What a difference in mum now. She looks well! She’s always clean and her personal and medical needs are taken care of by the whole team. They are proactive when medical issues present. Mums settled in well, she is safe and content and visitors are always made welcome.
I would not hesitate to recommend Holly House to anyone.
I have always found the home to be warm and friendly and I have been highly satisfied with the care provided.
My mum has been at Holly House for three years now. I beleive she is very content and feels safe and secure with the kindness and care from the manager and staff at Holly House I always know they have mum's best interests at heart. I couldn't thank them enough for looking after my mum.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 January 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Holly House Residential Home.
Awards / Recognitions (1)
- 15 Jun 2023Recipient: Holly House Residential Home
Meet the Team (0)
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