Holly House Residential Home

Our aunt has particular needs having had a stroke. The staff are always caring and considerate, responding to her needs. She has communication issues and mobility. Staff are keeping us informed of her status if we are unable to visit. The care home has welcomed us as visitors, holding events for us to share with my aunt which have given us lots of happy memories.

Thank you.

Many thanks for fantastic care of my mum. She was well looked after and made many friends. Very attentive staff, I can find no fault with how well my mum was attended to.

If I was to sum up Holly House in a few words - caring and very professional. My mother's care was excellent. Nothing was spared in her care.

Holly House has been an excellent home for my mum over the past two years. She was well cared for and always treated with dignity. As a family member, I was always informed of any concerns and made welcome when visiting.

Outstanding in many ways. We moved our mother into the facility at the end of last year. The bedroom is new with a very functional en-suite. Facility is maintained very well and kept very clean. There is a nice conservatory which looks out onto the gardens. Nothing is too much trouble. Very attentive and caring staff. I would highly recommend this care home.

Although my husband has not settled too well, the staff have taken good care of him, and he is comfortable with them.

During the pandemic my mum was taken into Holly House. How lucky was I, as they have been wonderful to my precious mum. The manager always has time to talk with you and I have found all the staff welcoming. The home itself is lovely and clean and very homely. I could not have picked a better home for my mum.

I cannot recommend Holly House highly enough. The management and the staff all went above and beyond in caring for our mother. We chose Holly House after extensive research and were extremely happy with the outcome. It was a difficult decision to move our Mum to a care facility but it was the right decision at the right time and the team did not let us down.

We really couldn’t have chosen a better home for our dad! He is so very lucky to be cared for by the staff and management at Holly House. Each member of staff knows my dad well and understands his individual needs and requirements, they adapt the care to make him comfortable and relaxed. I know my father is treated with dignity as I have witnessed this. Caring for people with dementia isn’t easy and even when challenges have arisen, the staff have done everything possible to assist my dad and maintain his safety and well-being. Particularly through lockdown I know the management have gone above and beyond to protect the residents and staff of the care home and I can’t thank them enough for this. The facilities are constantly being updated to enhance the experience for residents. As a family we spent a lot of time visiting care homes before making our choice, we definitely made the right one!

I would definitely recommend putting your loved ones in their hands.

I am writing to recommend Holly House. My Mum spent five years here and she was very well cared for during this time. It’s was such a relief her needs were taken care of in such a happy and caring environment and more so during lockdown. The home has a family feel and the owners are very much involved in the residents care. They are also always on top of medical/health issues and have a good relationship with the local surgery. The staff are very caring and patient and everyone is welcoming when you visit.

Holly House is a small and wonderful family led home, and while I have missed my mum desperately during the lockdown, I know she and her friends are shown the same compassion, care and respect found in any devoted and close-knit family. I cannot stress strongly enough how grateful I am knowing that my mum has been in such capable and caring hands during the pandemic I cannot praise the family and their team highly enough for the lengths they have gone to keep residents, staff and families safe and continued to nurture our loved ones through incredibly difficult times. They have shown huge compassion, intuition and courage, and I know that I will always feel indebted and thankful.

I have been very happy with the level of care and compassion that my godmother has been shown since she became a resident at Holly House. I have always found the staff to be very caring, kind and competent and it is reassuring to know that she is in good hands!

Holly House is a very caring and welcoming home. My mother has lived there for four years and has been well looked after. Staff are friendly and efficient. I have every confidence in the standards of care and personal attention that residents receive. The home, its surroundings and facilities are very pleasant and the rooms and communal areas are always immaculate. Holly House has a real family atmosphere and I would certainly recommend it.

I would recommend Holly House to anyone who is looking for a home for a loved one.

Mum moved in September 2019 after two strokes. The care that the nurses and owners gave Mum was outstanding. The atmosphere of the hone was more like an extended family home, and everyone was pleasant. Visitors were always made to feel welcome. Special efforts at Christmas was much appreciated for all the family and residents to enjoy. I would highly recommend this home for anyone looking for a friendly, caring home for their relatives/ friends.

Mum went to live at Holly House from an extended stay in hospital, prior to which she lived in her own home with care 3 times a day. What a difference in mum now. She looks well! She’s always clean and her personal and medical needs are taken care of by the whole team. They are proactive when medical issues present. Mums settled in well, she is safe and content and visitors are always made welcome.

I would not hesitate to recommend Holly House to anyone.

I have always found the home to be warm and friendly and I have been highly satisfied with the care provided.