Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

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Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Acorn Close

stars
stars 07 May 2024
Happy for way things are at the moment and thank you for the helpful service given. Thank you and if there is anything they will let me know.
Review from R P (Resident / Service User)
stars
stars 11 March 2020
All staff are friendly, helpful and approachable. The rooms are good, communal areas are easily accessible and kept clean.
Review from Lynne P (Mother of Resident/Service User)
stars
stars 27 December 2019
Excellent care. "Nothing is too much trouble for staff." Well organised, room spotless. Health and safety top of list. Meals frequent, nourishing, plentiful, tailored choice for each resident. Brother's hygiene maintained to high standard. Care staff friendly, knowledgeable and follow through
well. Review date visit 24th November 2019.
Review from Susan F (Sister of Resident/Service User)
stars
stars 25 September 2017
Brilliant home, always clean and tidy. Residents are looked after very well. High standard of meals. Plenty of trips out for individuals etc.
Review from Karen J (Sister of Resident/Service User)