Acorn Close

2 Cotton Mill Crescent, Shepshed, Loughborough LE12 9DR
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3.5 4 Reviews
  • Acorn Close, Loughborough
Acorn Close is a 23-bed care home all with single en-suite accommodation, providing for clients whose needs are associated with mental health together with a provision for clients with learning disabilities.
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Care Provided

Type of Service

    Residential Home
  • For a maximum of 23 Service Users

Primary Care Categories

  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Lauren Connelly (Care Manager)

Local Authority / Social Services

Admission Criteria

  • Residential Clients Only
  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (23)
  • Couples/Companion Rooms (0)

Acorn Close Reviews (4)

3.5

Acorn Close has a Review Score of 3.5 (3.500) out of 10, based on 1 reviews in the last 2 years.
Over all time Acorn Close has 4 reviews.

Overall Experience
  • 3
  • 0
  • 1
  • 0
  • 0
Date Published
  • 4
  • 0
  • 0
  • 1
  • 3
Reviewer Connection to Acorn Close
  • 2
  • 1
  • 1
Total of 4, showing 1-4
Review from R P (Resident) published on 7 May 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Happy for way things are at the moment and thank you for the helpful service given.
Thank you and if there is anything they will let me know.
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  • Treated with Dignity
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  • Value for Money
Review from Lynne P (Mother of Resident) published on 11 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are friendly, helpful and approachable. The rooms are good, communal areas are easily accessible and kept clean.
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Review from Susan F (Sister of Resident) published on 27 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care. "Nothing is too much trouble for staff." Well organised, room spotless. Health and safety top of list. Meals frequent, nourishing, plentiful, tailored choice for each resident.
Brother's hygiene maintained to high standard. Care staff friendly, knowledgeable and follow through well.
Review date visit 24th November 2019.
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Review from Karen J (Sister of Resident) published on 25 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant home, always clean and tidy. Residents are looked after very well.


High standard of meals. Plenty of trips out for individuals etc.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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  • Safety / Security
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  • Value for Money
Current Review Score: 3.5 (3.500)

Overview of Review Score

The Review Score of 3.5 (3.500) out of 10 for Acorn Close is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 3.5 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.500 for Acorn Close is calculated as follows: ( (1 Excellents x 5) + (4 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 12 Ratings = 3.5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 0 Points relating to the number of positive Reviews for Acorn Close is based on 0 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) =
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6. 0 Positive Reviews ÷ 4.6 = 0
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Acorn Close

What types of Care is Acorn Close registered for?

Learning Disability / Autism, Mental Health Condition, Physical Disability, Alcohol / Drug Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Acorn Close have?

There are 23 Single Rooms.

What are the Facilities & Services at Acorn Close?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Wheelchair Access, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Acorn Close to the centre of Loughborough?

3.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Acorn Close to verify any information. View our terms and conditions. Acorn Close has an Enhanced Service - more info.