My mum was in for respite in Westerfield Care Home for 4 weeks over Christmas 2024/New Year 2025 before becoming a resident in July 2025. The support and care the whole family get from the staff is exceptional. They are always willing to listen and are very reassuring. Nothing is a problem to them!
My mum is settling in well at the home. I feel very reassured that she is safe and in a caring environment where all her needs are being met. This is a very well-run care home by a great team. Thank you.
13 May 2025
From initial contact involving assessment process there has always been a sense of professionalism, empathy and understanding of my mothers needs, in my estimation a good sign of how well the home is maintained can be evidenced by the minimal turnover of staff and genuine happy atmosphere which
comes form the staff during my visits.
22 April 2025
Staff go out of their way to help you, and they are very friendly. Nothing is a problem, the rooms are lovely. The place is spotless and they have a lot of activities for the residents the food is very good as well.
22 April 2025
This place is great. I honestly couldn't fault this nursing home; they are great with my gramps, and he is happy and content.
22 April 2025
My husband went into Westerfield Care Home for the first time in respite, it appears to have gone well. Staff were all making sure he was safe, which helped me so much. Would not hesitate in using Westerfield for next respite.
22 April 2025
Love this care home, all staff are amazing. Plenty of entertainment for my dad, and they were very hands on and caring towards his needs. The admin staff and activity organisers keep us up-to-date with all news relating to future events - great nursing home.
21 April 2025
Very happy with care and attention my mother receives and also the cleanliness of the rooms.
14 April 2025
I feel my mum is safe & very well looked after.
I feel all staff show great respect and kindness when attending to my mum.
11 April 2025
My husband has settled well and seems very happy. Staff are lovely to him. He occasionally joins in with activities.
11 April 2025
I was a bit apprehensive at the beginning. Basically thinking of how my wife would settle into the care home and it appears to be fine. My son & daughter also share these thoughts. I reckon maybe sometime in the future this might happen to us ah...
20 March 2025
My husband went into the care home on the 6th of February and I'm really pleased the home is spotless and staff from management down to domestics are extremely nice it's a very well run care home and was surprised how quick my husband settled. They also have a lot of entertainment and fun with the
residents I'm so happy
06 March 2025
Since both of us, my wife and I, we have been treated with respect. Cleanliness and wonderful staff.
Entertainment excellent, superb staff.
29 January 2025
My mother used Westerfield for two weeks of respite care. Staff really friendly and eager to learn about my mother and how best to support her with her vascular dementia. My mother adapted well and was happy to stay in Westerfield.
29 January 2025
Looked after him very well. Didn't want for anything. Staff very polite and always willing to help and answer questions.
03 December 2024
My mother was admitted to Westerfield after a long spell in hospital, she was welcomed warmly by all the team at Westerfield, from management team to carers to housekeeping to nursing staff to activities to catering. Owing to Mum having specific dietary needs she has gained weight and is loving the
daily activities and organised events. Her personal hygiene has improved 100% and also she is more alert and in a better mood owing to social interaction. I am sure her stay here will be most beneficial.
15 October 2024
The manager has created from the top down an incredible, extremely hardworking, friendly, caring, fantastic, family-centred (to residents, families and workers) atmosphere. Extremely professional. The home was recommended to me and I have been utterly amazed at the difference in my mum from being
very ill in hospital to her now sitting in an adapted chair, dressed, with other residents. Nursing care has been excellent. I cannot praise enough the change for the better in my mum. Thank you to all.
15 July 2024
Awful experience overall. We had to involve social services and the care commission. Serious concerns were upheld by the care commission. Some staff tried their best but many did not and management was out of their depth. Avoid.
14 November 2023
Sad day in September 2023 when Mum went into a nursing home. The staff are amazing! Mum's spirits have lifted so much as she has company and activities almost every day. The weight has been lifted from my shoulders as the staff knows how to work with dementia residents. Mum has settled into the
nursing home very quickly, although she doesn't know she is in a care home. I can recommend this care home as the staff are amazing and they know how to bring a sparkle back into my mum.
24 October 2023
First time visiting the care home and was impressed, and my friend who is in the home never looked better.
19 July 2023
My Mum was transferred to Westerfield Care Home after a long stay in hospital where she was bedbound for two months. Within 30 minutes of arrival she was sitting on a chair eating her lunch. Within an hour she was helped to the toilet for the first time in 2 months. The next morning she had her
first shower in two months, she feels safe and cared for and is improving at a remarkable rate, mentally and physically. Can't praise the wonderful staff enough, they bend over backwards for the residents and their families. If there was an option for a 10-star rating I would award it.
Latest Reviews for Westerfield Care Home
28 October 2025
My mum was in for respite in Westerfield Care Home for 4 weeks over Christmas 2024/New Year 2025 before becoming a resident in July 2025. The support and care the whole family get from the staff is exceptional. They are always willing to listen and are very reassuring. Nothing is a problem to them!
My mum is settling in well at the home. I feel very reassured that she is safe and in a caring environment where all her needs are being met. This is a very well-run care home by a great team. Thank you.
13 May 2025
From initial contact involving assessment process there has always been a sense of professionalism, empathy and understanding of my mothers needs, in my estimation a good sign of how well the home is maintained can be evidenced by the minimal turnover of staff and genuine happy atmosphere which
comes form the staff during my visits.
22 April 2025
Staff go out of their way to help you, and they are very friendly. Nothing is a problem, the rooms are lovely. The place is spotless and they have a lot of activities for the residents the food is very good as well.
22 April 2025
This place is great. I honestly couldn't fault this nursing home; they are great with my gramps, and he is happy and content.
22 April 2025
My husband went into Westerfield Care Home for the first time in respite, it appears to have gone well. Staff were all making sure he was safe, which helped me so much. Would not hesitate in using Westerfield for next respite.
22 April 2025
Love this care home, all staff are amazing. Plenty of entertainment for my dad, and they were very hands on and caring towards his needs. The admin staff and activity organisers keep us up-to-date with all news relating to future events - great nursing home.
21 April 2025
Very happy with care and attention my mother receives and also the cleanliness of the rooms.
14 April 2025
I feel my mum is safe & very well looked after.
I feel all staff show great respect and kindness when attending to my mum.
11 April 2025
My husband has settled well and seems very happy. Staff are lovely to him. He occasionally joins in with activities.
11 April 2025
I was a bit apprehensive at the beginning. Basically thinking of how my wife would settle into the care home and it appears to be fine. My son & daughter also share these thoughts. I reckon maybe sometime in the future this might happen to us ah...
20 March 2025
My husband went into the care home on the 6th of February and I'm really pleased the home is spotless and staff from management down to domestics are extremely nice it's a very well run care home and was surprised how quick my husband settled. They also have a lot of entertainment and fun with the
residents I'm so happy
06 March 2025
Since both of us, my wife and I, we have been treated with respect. Cleanliness and wonderful staff.
Entertainment excellent, superb staff.
29 January 2025
My mother used Westerfield for two weeks of respite care. Staff really friendly and eager to learn about my mother and how best to support her with her vascular dementia. My mother adapted well and was happy to stay in Westerfield.
29 January 2025
Looked after him very well. Didn't want for anything. Staff very polite and always willing to help and answer questions.
03 December 2024
My mother was admitted to Westerfield after a long spell in hospital, she was welcomed warmly by all the team at Westerfield, from management team to carers to housekeeping to nursing staff to activities to catering. Owing to Mum having specific dietary needs she has gained weight and is loving the
daily activities and organised events. Her personal hygiene has improved 100% and also she is more alert and in a better mood owing to social interaction. I am sure her stay here will be most beneficial.
15 October 2024
The manager has created from the top down an incredible, extremely hardworking, friendly, caring, fantastic, family-centred (to residents, families and workers) atmosphere. Extremely professional. The home was recommended to me and I have been utterly amazed at the difference in my mum from being
very ill in hospital to her now sitting in an adapted chair, dressed, with other residents. Nursing care has been excellent. I cannot praise enough the change for the better in my mum. Thank you to all.
15 July 2024
Awful experience overall. We had to involve social services and the care commission. Serious concerns were upheld by the care commission. Some staff tried their best but many did not and management was out of their depth. Avoid.
14 November 2023
Sad day in September 2023 when Mum went into a nursing home. The staff are amazing! Mum's spirits have lifted so much as she has company and activities almost every day. The weight has been lifted from my shoulders as the staff knows how to work with dementia residents. Mum has settled into the
nursing home very quickly, although she doesn't know she is in a care home. I can recommend this care home as the staff are amazing and they know how to bring a sparkle back into my mum.
24 October 2023
First time visiting the care home and was impressed, and my friend who is in the home never looked better.
19 July 2023
My Mum was transferred to Westerfield Care Home after a long stay in hospital where she was bedbound for two months. Within 30 minutes of arrival she was sitting on a chair eating her lunch. Within an hour she was helped to the toilet for the first time in 2 months. The next morning she had her
first shower in two months, she feels safe and cared for and is improving at a remarkable rate, mentally and physically. Can't praise the wonderful staff enough, they bend over backwards for the residents and their families. If there was an option for a 10-star rating I would award it.