Westerfield Care Home

30 High Calside, Paisley PA2 6BE
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9.6 40 Reviews
  • Westerfield Care Home, Paisley
Westerfield Care Centre, located in Paisley, is nestled in the lowlands of Scotland, just ten minutes from the thriving city of Glasgow. The town is easily accessible, with numerous transport links.

Westerfield has 64 beds and offers outstanding residential, nursing and dementia care for its residents. It also boasts three dining rooms, three quiet rooms and three lounges, allowing plenty of room for activities, relaxation and leisure.

The care home uses the latest technology to effectively manage medication, ensure peace of mind for relatives, provide personalised care and oversee the running of the home any place, any time. The innovative technology allows staff to update records as they go, ensuring accuracy and attention to detail, whilst also enabling them to spend more time with residents.

Residents each have their own spacious bedroom with an en-suite wet room, and there’s free Wi-Fi access for all. There's also a family room where residents can enjoy quality time with their loved ones.

Westerfield has three floors; the top two, named The Stables and Thistle, accommodate frail and nursing units, whilst the Braes unit on the ground floor provides care for the elderly mentally infirm. Each unit has its own dedicated, specialist teams who ensure the safety and wellbeing of each resident.

As well as featuring its own hair salon, Westerfield also has a secure garden that allows residents to spend quality time outdoors in a safe, secure environment.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sharon Michie (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (64)

Westerfield Care Home Reviews (40)

9.6

Westerfield Care Home has a Review Score of 9.6 (9.632) out of 10, based on 18 reviews in the last 2 years.
Over all time Westerfield Care Home has 40 reviews.

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Reviewer Connection to Westerfield Care Home
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Total of 40, showing 1-20
Review from D R (Mother of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From initial contact involving assessment process there has always been a sense of professionalism, empathy and understanding of my mothers needs, in my estimation a good sign of how well the home is maintained can be evidenced by the minimal turnover of staff and genuine happy atmosphere which comes
form the staff during my visits.
Reply from Catherine Galbraith, Area Manager at Westerfield Care Home

What a lovely review and I am so glad that the staff within the home has given you such a positive feeling. Thank you from everyone at Westerfield. Area Manager

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Review from J R (Sister of Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff go out of their way to help you, and they are very friendly. Nothing is a problem, the rooms are lovely. The place is spotless and they have a lot of activities for the residents the food is very good as well.
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Review from Ami D (Granddaughter of Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This place is great. I honestly couldn't fault this nursing home; they are great with my gramps, and he is happy and content.
Reply from Catherine Galbraith, Area Manager at Westerfield Care Home

What a great review from you. We work hard at making everyone feel supported from families and our residents. Thank you again from everyone at Westerfield. Area Manager

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Review from B D (Wife of Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband went into Westerfield Care Home for the first time in respite, it appears to have gone well. Staff were all making sure he was safe, which helped me so much. Would not hesitate in using Westerfield for next respite.
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Review from J H (Daughter of Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Love this care home, all staff are amazing. Plenty of entertainment for my dad, and they were very hands on and caring towards his needs. The admin staff and activity organisers keep us up-to-date with all news relating to future events - great nursing home.
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Review from C M (Daughter of Resident) published on 21 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with care and attention my mother receives and also the cleanliness of the rooms.
Reply from Catherine Galbraith, Area Manager at Westerfield Care Home

Thank you on behalf of the management and staff for such a good review. We are always working on what else we can do for our residents and families so your thoughts will be more than welcome.

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Review from S C (Daughter of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel my mum is safe & very well looked after.
I feel all staff show great respect and kindness when attending to my mum.
Reply from Catherine Galbraith, Area Manager at Westerfield Care Home

I am glad your mother has settled in at the home. Thank you for the review.

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Review from S M (Wife of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has settled well and seems very happy. Staff are lovely to him. He occasionally joins in with activities.
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Review from R G (Husband of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was a bit apprehensive at the beginning. Basically thinking of how my wife would settle into the care home and it appears to be fine. My son & daughter also share these thoughts. I reckon maybe sometime in the future this might happen to us ah...
Reply from Catherine Galbraith, Area Manager at Westerfield Care Home

Thank you for this review I am glad this has put your mind at ease.

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Review from Maureen M (Wife of Resident) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband went into the care home on the 6th of February and I'm really pleased the home is spotless and staff from management down to domestics are extremely nice it's a very well run care home and was surprised how quick my husband settled. They also have a lot of entertainment and fun with the residents
I'm so happy
Reply from Catherine Galbraith, Area Manager at Westerfield Care Home

Thank you on behalf of the staff at Westerfield for such a lovely review. As the Area Manager is justs makes my day to hear such a positive admission and the support you have been give. Area Manager

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Review from J M (Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since both of us, my wife and I, we have been treated with respect. Cleanliness and wonderful staff.
Entertainment excellent, superb staff.
Reply from Catherine Galbraith, Area Manager at Westerfield Care Home

Thank you for such a great review. I am happy to hear that my staff and the management have made this move easier for you.

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Review from A W (Daughter of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother used Westerfield for two weeks of respite care. Staff really friendly and eager to learn about my mother and how best to support her with her vascular dementia. My mother adapted well and was happy to stay in Westerfield.
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Review from Paul G (Son of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Looked after him very well. Didn't want for anything. Staff very polite and always willing to help and answer questions.
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Review from P C (Son of Resident) published on 3 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was admitted to Westerfield after a long spell in hospital, she was welcomed warmly by all the team at Westerfield, from management team to carers to housekeeping to nursing staff to activities to catering. Owing to Mum having specific dietary needs she has gained weight and is loving the
daily activities and organised events. Her personal hygiene has improved 100% and also she is more alert and in a better mood owing to social interaction. I am sure her stay here will be most beneficial.
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Review from Caroline H (Daughter of Resident) published on 15 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager has created from the top down an incredible, extremely hardworking, friendly, caring, fantastic, family-centred (to residents, families and workers) atmosphere. Extremely professional. The home was recommended to me and I have been utterly amazed at the difference in my mum from being very
ill in hospital to her now sitting in an adapted chair, dressed, with other residents. Nursing care has been excellent. I cannot praise enough the change for the better in my mum. Thank you to all.
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Review from M M (Daughter of Resident) published on 15 July 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
Awful experience overall. We had to involve social services and the care commission. Serious concerns were upheld by the care commission. Some staff tried their best but many did not and management was out of their depth. Avoid.
Reply from Operations Team, QA at Westerfield Care Home

Thank you for taking the time to leave a review. We are sorry to hear you were unhappy with the service provided at Westerfield. Subsequently, due to the lessons learned from the concerns you raised, we implemented a number of improvements as verified by Social Services and Care Inspectorate.

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Review from Yvonne M (Daughter of Resident) published on 14 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sad day in September 2023 when Mum went into a nursing home. The staff are amazing! Mum's spirits have lifted so much as she has company and activities almost every day. The weight has been lifted from my shoulders as the staff knows how to work with dementia residents. Mum has settled into the nursing
home very quickly, although she doesn't know she is in a care home. I can recommend this care home as the staff are amazing and they know how to bring a sparkle back into my mum.
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Review from L C (Friend of Resident) published on 24 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First time visiting the care home and was impressed, and my friend who is in the home never looked better.
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Review from Donna A (Daughter of Resident) published on 19 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was transferred to Westerfield Care Home after a long stay in hospital where she was bedbound for two months. Within 30 minutes of arrival she was sitting on a chair eating her lunch. Within an hour she was helped to the toilet for the first time in 2 months. The next morning she had her first
shower in two months, she feels safe and cared for and is improving at a remarkable rate, mentally and physically. Can't praise the wonderful staff enough, they bend over backwards for the residents and their families. If there was an option for a 10-star rating I would award it.
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Review from Margaret M (Daughter-in-law of Resident) published on 31 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Some improvements are being made at present, which do require to be made. There appears to be a staffing issue, which they say is being addressed. Hopefully, this will be soon as it's not working the way it should at present. Laundry is a big problem as it getting clothes returned to the correct people!
This care home could be very good with staff/management who really care.
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Current Review Score: 9.6 (9.632)

Overview of Review Score

The Review Score of 9.6 (9.632) out of 10 for Westerfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.632 for Westerfield Care Home is calculated as follows: ( (167 Excellents x 5) + (27 Goods x 4) + (3 Satisfactorys x 3) + (4 Poors x 2) + (8 Very Poors x 1) ) ÷ 209 Ratings = 4.632
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Westerfield Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Westerfield Care Home

What types of Care is Westerfield Care Home registered for?

Older Person Care, Dementia & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Westerfield Care Home have?

There are 64 Single Rooms.

What are the Facilities & Services at Westerfield Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Westerfield Care Home to the centre of Paisley?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westerfield Care Home to verify any information. View our terms and conditions. Westerfield Care Home has an Enhanced Service - more info.