Care Homes Owned by Handsale Ltd

9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Handsale Ltd
Founded in 1988, Handsale Ltd has significant experience in providing healthcare and currently operates seven care homes, all of which are located in the United Kingdom.

Handsale started as and remains a family business, core values that haven’t changed to this day – owners believe that everyone has the right to dignity, respect and choice. Handsale promises the highest quality of individual care.

Each Handsale care home is exactly that – a home. They are all situated in carefully chosen areas where residents can continue to lead fulfilling lives while feeling confident and secure. All homes are run with an ethos based on quality, trust and support. Care teams pride themselves on being an integral part of each community.

Clear, honest and easy communication is important to Handsale in all dealings. Fully-trained professional staff play a crucial part in this. The company currently operates 458 beds and employs around 569 people, all of whom provide residents with the friendly, personal and compassionate care they deserve, while also providing an environment for both residents and their families to feel safe and happy.

Managers are all experienced, skilled and caring. Each of them has an open-door policy if any questions or further information is required.

But most importantly, professionals promise they will never let their standards slip. At Handsale, carers will never waver from core values and will continue striving for better.

Handsale Ltd Locations (5)

 

5 Care Homes owned by Handsale Ltd

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Swn-y-Mor Care Centre

Scarlet Avenue, Aberavon Beach, Port Talbot SA12 7PH 

9.7 40 reviews
"I cannot praise the staff and carers enough for the nursing care they provided for my uncle in the last days of his battle with cancer. The…"   Read all 40 reviews
Location Type Care Home

Swn-y-Mor is a 91-bed home offering high-quality residential, nursing and dementia care in the heart of Port Talbot. The home also offers care for younger residents with physical disabilities. There are 88 team members offering specialist care for… Read more about Swn-y-Mor Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 91 Rooms
Westerfield Care Home

30 High Calside, Paisley PA2 6BE 

9.6 39 reviews
"My husband went into the care home on the 6th of February and I'm really pleased the home is spotless and staff from management down to…"   Read all 39 reviews
Location Type Care Home

Westerfield Care Centre, located in Paisley, is nestled in the lowlands of Scotland, just ten minutes from the thriving city of Glasgow. The town is easily accessible, with numerous transport links. Westerfield has 64 beds and offers outstanding residential,… Read more about Westerfield Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 64 Rooms
Silver Trees

10 Brockway, Nailsea, Bristol BS48 1BZ 

9.6 81 reviews
"Excellent thoughtful staff who put the needs of my mum and other residents at the centre of any decision making.…"   Read all 81 reviews
Location Type Care Home

Silver Trees is a luxury 62-bed home set in the sweeping landscape of Somerset. Featuring two dining rooms and four lounges, the home offers a tranquil setting for residents in receipt of residential, nursing and respite care. There are 75 staff members,… Read more about Silver Trees

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 62 Rooms
Balquhidder House

1 Charleston Way, Alexandria G83 0TD 

9.2 10 reviews
"Husband is 92 years of age, has no mobility & has dementia, staff at Balquhidder have been brilliant in care of my husband.…"   Read all 10 reviews
Location Type Care Home

Situated in the picturesque town of Alexandria, and just a stone’s throw from the River Leven, Balquhidder House is a 65-bed home specialising in residential, dementia and nursing care. Alexandria is a popular base for commuters as it has excellent… Read more about Balquhidder House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 65 Rooms
Caledonia Care Home

7 Sidney Street, Saltcoats KA21 5DB 

8.2 15 reviews
"My family member has a lovely bright room and enjoys the window view. Great to have a familiar care team and named nurse on each shift to…"   Read all 15 reviews
Location Type Care Home

Situated in the heart of Ayrshire is Caledonia, a 90-bed home specialising in residential, dementia and nursing care. The care home is idyllically located for the residents to enjoy exciting excursions. The home offers breath taking views of the… Read more about Caledonia Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 90 Rooms

Handsale Ltd Reviews (185)

9.3
Handsale Ltd has a Group Review Score of 9.3 (9.270) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Handsale Ltd must have a Review Score.

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Review of

Swn-y-Mor Care Centre

from C D (Resident) published on 29 April 2025
Overall Experience  Overall Experience 5.0 out of 5

All of the staff were very empathetic and have shown great kindness to me, aiding my recovery.

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Review of

Silver Trees

from N W (Son of Resident) published on 29 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum had 2 stays in SilverTrees, firstly in December as a resident on the general care floor and secondly in January 25 for palliative/end of life care.
At all times, the standard of care Mum received was outstanding. The staff were so friendly and helpful and couldn't do enough to help Mum. The
deputy manager was absolutely exceptional and is a credit to her profession. Mum loved being there throughout her brief stay. She loved her room, the food and she really enjoyed the activities.
Mum's end-of-life care was first class. She was well cared for, kept warm and comfortable. We were treated with dignity and kindness at all times.

Reply from Chris Rees, Area Manager at Silver Trees

Thank you for sharing your heartfelt experience. We're deeply touched by your kind words and are honoured to have been able to provide your mum with exceptional care during her stays at Silver Trees. Our dedicated staff, including our deputy manager, strive to create a warm and supportive environment for all our residents. Your feedback means a lot to us and reinforces our commitment to delivering compassionate and dignified care.


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Review of

Swn-y-Mor Care Centre

from E W (Daughter of Resident) published on 29 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff enough at Swn-y-Mor. Their professionalism in the way they care for our mum has been outstanding. They stay in touch when needed to inform us of our mum's care and nothing is too much trouble for them. I highly recommend this care home, the members of staff are caring, warm
and treat everyone with dignity and respect.

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Review of

Balquhidder House

from L M (Niece of Resident) published on 29 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Excellent care from all the staff who care for my aunt. Everyone is approachable and friendly. All my queries are answered promptly. She is so well looked after and treated with dignity and respect. Thank you to all the staff.

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Review of

Balquhidder House

from Yvonne G (Daughter of Resident) published on 23 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum has settled in very well at Balquhidder having previously been in a different home. Staff are very good and look after her very well. They are attentive and caring and mum has everything she needs.

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Review of

Westerfield Care Home

from J R (Sister of Resident) published on 22 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Staff go out of their way to help you, and they are very friendly. Nothing is a problem, the rooms are lovely. The place is spotless and they have a lot of activities for the residents the food is very good as well.

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Review of

Westerfield Care Home

from Ami D (Granddaughter of Resident) published on 22 April 2025
Overall Experience  Overall Experience 5.0 out of 5

This place is great. I honestly couldn't fault this nursing home; they are great with my gramps, and he is happy and content.

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Review of

Westerfield Care Home

from B D (Wife of Resident) published on 22 April 2025
Overall Experience  Overall Experience 4.0 out of 5

My husband went into Westerfield Care Home for the first time in respite, it appears to have gone well. Staff were all making sure he was safe, which helped me so much. Would not hesitate in using Westerfield for next respite.

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Review of

Westerfield Care Home

from J H (Daughter of Resident) published on 22 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Love this care home, all staff are amazing. Plenty of entertainment for my dad, and they were very hands on and caring towards his needs. The admin staff and activity organisers keep us up-to-date with all news relating to future events - great nursing home.

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Review of

Westerfield Care Home

from C M (Daughter of Resident) published on 21 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Very happy with care and attention my mother receives and also the cleanliness of the rooms.

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Review of

Swn-y-Mor Care Centre

from H W (Son of Resident) published on 17 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Swn-y-Mor for the last eight and a half years. She wanted to come to Swn-y-Mor when she was ready to go into a care home. She has been very happy there and used to be able to take part in a lot of the musical entertainment that the home puts on. All the staff are very
caring towards her, especially now as she is not in the best of health. We receive a warm welcome from management and caring staff when we visit.

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Review of

Balquhidder House

from John R (Son of Resident) published on 16 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Since my mother moved into Balquhidder I have nothing but praise and admiration for all the staff members we meet each visit .Everyone is friendly and helpful.Despite my mother being 92 years old and with dementia she is still able to take part in various activities provided thanks to the assistance
of the staff.The care home itself is cleaned to a high standard, homely and an all-round pleasant environment for residents and visitors alike.

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Review of

Swn-y-Mor Care Centre

from Sally C (Niece of Resident) published on 15 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My relative went into swn y mor in mid February towards end of life care the staff were absolutely fantastic to him from the cleaners to the managers they also took the time to ask if we were ok we were offered refreshments every day when the time came I spent whole days there and everyone was very
respectful and kind when my relative passed they had put flowers and a bible open at the 23rd psalm the two nurses assigned to him were absolutely wonderful kind and caring feeding him his medication of a little spoon one at a time so he could manage to swallow them I'd give them a hundred stars if I could if you have a relative lucky enough to be offered a place grab it with both hands places like this are rare we were so lucky to have them x

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Review of

Westerfield Care Home

from S C (Daughter of Resident) published on 14 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I feel my mum is safe & very well looked after.
I feel all staff show great respect and kindness when attending to my mum.

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Review of

Westerfield Care Home

from S M (Wife of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My husband has settled well and seems very happy. Staff are lovely to him. He occasionally joins in with activities.

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Review of

Westerfield Care Home

from R G (Husband of Resident) published on 11 April 2025
Overall Experience  Overall Experience 4.0 out of 5

I was a bit apprehensive at the beginning. Basically thinking of how my wife would settle into the care home and it appears to be fine. My son & daughter also share these thoughts. I reckon maybe sometime in the future this might happen to us ah...

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Review of

Swn-y-Mor Care Centre

from William S (Grandson of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My grandfather is a resident and is treated amazingly. Me and my family could not be happier for him and are grateful for the care he is receiving. 10/10 would stick my parents there when they get old enough.

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Review of

Swn-y-Mor Care Centre

from Paul H (Nephew of Resident) published on 9 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff and carers enough for the nursing care they provided for my uncle in the last days of his battle with cancer. The facilities provide are cheerful and happy and the staff are wonderful. They provided compassionate support at a difficult challenging time and my family and I are
very grateful that they were able to provide my uncle with a safe, comfortable and peaceful passing.

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Review of

Silver Trees

from Jane H (Daughter of Resident) published on 2 April 2025
Overall Experience  Overall Experience 4.0 out of 5

My Mum has been in this home for 2 years and has been on the nursing floor for 20 months. The care she has received has been wonderful, they show her the upmost respect and respect her dignity. She is bed bound and cannot do anything for herself but is very happy here and knows she is in the best place,
she smiles everyday which means so much to us, we visit her a lot, the staff are always so helpful and kind to us too.
The staff are very understanding of her needs both from the nursing staff and management. If we have any problems, which are very few they are sorted very quickly.
Her washing is always done very quickly to a good standard and her room is kept clean.
We are glad she's in this home.

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Review of

Caledonia Care Home

from N G (Daughter of Resident) published on 2 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My family member has a lovely bright room and enjoys the window view. Great to have a familiar care team and named nurse on each shift to promote individual care and make us feel valued and included re care needs. Good to have the opportunity to meet other residents and relatives for a little bit of
peer support and recent new activities and new menu well received. The personal touch make a big difference to mental wellbeing, such as time for informal chats with care staff, hairdresser, housekeepers etc Appreciation and Thanks for the ongoing commitment and hard work from management and the whole staff team.

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Awards / Recognitions (0)

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Frequently Asked Questions about Handsale Ltd

How many Care Homes does Handsale Ltd own?

Handsale Ltd own 5 Care Homes.

Which Handsale Ltd Care Homes have the highest review score?

Swn-y-Mor Care Centre, Westerfield Care Home & Silver Trees have the highest review score.