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Care Homes Owned by Handsale Ltd

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Handsale Ltd
Founded in 1988, Handsale Ltd has significant experience in providing healthcare and currently operates seven care homes, all of which are located in the United Kingdom.

Handsale started as and remains a family business, core values that haven’t changed to this day – owners believe that everyone has the right to dignity, respect and choice. Handsale promises the highest quality of individual care.

Each Handsale care home is exactly that – a home. They are all situated in carefully chosen areas where residents can continue to lead fulfilling lives while feeling confident and secure. All homes are run with an ethos based on quality, trust and support. Care teams pride themselves on being an integral part of each community.

Clear, honest and easy communication is important to Handsale in all dealings. Fully-trained professional staff play a crucial part in this. The company currently operates 458 beds and employs around 569 people, all of whom provide residents with the friendly, personal and compassionate care they deserve, while also providing an environment for both residents and their families to feel safe and happy.

Managers are all experienced, skilled and caring. Each of them has an open-door policy if any questions or further information is required.

But most importantly, professionals promise they will never let their standards slip. At Handsale, carers will never waver from core values and will continue striving for better.

Handsale Ltd Locations (5)

 - Browse 5 Care Homes owned by Handsale Ltd
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Swn-y-Mor Care Centre
Scarlet Avenue, Aberavon Beach, Port Talbot SA12 7PH 
9.7 43 reviews
Swn-y-Mor Care Centre, Port Talbot, Neath - Port Talbot
"The home is extremely well run the standard is set and maintained by the managers and all staff adhere to it. The home is clean and the…"   Read all 43 reviews
  • 91 Rooms
Location Type Care Home

Swn-y-Mor is a 91-bed home offering high-quality residential, nursing and dementia care in the heart of Port Talbot. The home also offers care for younger residents with physical ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Silver Trees
10 Brockway, Nailsea, Bristol BS48 1BZ 
9.6 88 reviews
Silver Trees, Bristol, North Somerset
"My Father was resident at Silvertrees for just under two years, during which time the staff that looked after him were fantastic. It's all…"   Read all 88 reviews
  • 62 Rooms
Location Type Care Home

Silver Trees is a luxury 62-bed home set in the sweeping landscape of Somerset. Featuring two dining rooms and four lounges, the home offers a tranquil setting for residents in receipt of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Westerfield Care Home
30 High Calside, Paisley PA2 6BE 
9.5 41 reviews
Westerfield Care Home, Paisley, Renfrewshire
"My mum was in for respite in Westerfield Care Home for 4 weeks over Christmas 2024/New Year 2025 before becoming a resident in July 2025.…"   Read all 41 reviews
  • 64 Rooms
Location Type Care Home

Westerfield Care Centre, located in Paisley, is nestled in the lowlands of Scotland, just ten minutes from the thriving city of Glasgow. The town is easily accessible, with numerous transport ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Balquhidder House
1 Charleston Way, Alexandria G83 0TD 
9.0 11 reviews
Balquhidder House, Alexandria, Dunbartonshire
"Excellent care from all the staff who care for my aunt. Everyone is approachable and friendly. All my queries are answered promptly. She is…"   Read all 11 reviews
  • 65 Rooms
Location Type Care Home

Situated in the picturesque town of Alexandria, and just a stone’s throw from the River Leven, Balquhidder House is a 65-bed home specialising in residential, dementia and nursing care. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Caledonia Care Home
7 Sidney Street, Saltcoats KA21 5DB 
8.5 18 reviews
Caledonia Care Home, Saltcoats, Ayrshire
"We have been very pleased with all aspects of care afforded to both my mother and my father in Caledonia Care Home. The staff showed…"   Read all 18 reviews
  • 90 Rooms
Location Type Care Home

Situated in the heart of Ayrshire is Caledonia, a 90-bed home specialising in residential, dementia and nursing care. The care home is idyllically located for the residents to enjoy exciting ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care

Handsale Ltd Reviews (201)

9.3

Handsale Ltd has a Group Review Score of 9.3 (9.268) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Handsale Ltd must have a Review Score.

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Review of

Swn-y-Mor Care Centre

from Ceri H (Husband of Resident) published on 4 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is extremely well run the standard is set and maintained by the managers and all staff adhere to it. The home is clean and the staff are friendly and caring.
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Review of

Swn-y-Mor Care Centre

from Ann D (Daughter of Resident) published on 19 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am completely satisfied with the standard of care my mother is receiving; she is treated with dignity, and all aspects of her care are performed to a high standard. Excellent laundry service, the person in the laundry deserves a special mention, she goes above and beyond, she irons new garments before
placing them in the wardrobe, and she is a huge asset to the care centre. My mother's room has commanding views of Swansea Bay and is spotlessly clean, so is the entire building.
Reply from Chris Rees, Area Manager at Swn-y-Mor Care CentreThank you for taking the time to share your feedback. We're pleased to hear that your mother is receiving care delivered with dignity and to a high standard. Your kind words about our laundry colleague will be shared with the team this level of pride and attention to detail makes a real difference. We also appreciate your comments on cleanliness and the environment. Thank you for your support.
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Review of

Silver Trees

from Stuart W (Son of Resident) published on 17 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father was resident at Silvertrees for just under two years, during which time the staff that looked after him were fantastic. It's all about the staff - and the carers here are superb - I regularly arrived to find carers in chatting to my Dad which made his time here far more pleasant - Its all
about the staff!
Reply from Chris Rees, Area Manager at Silver TreesThank you for your kind words. We're very proud of our team, and it's wonderful to hear that their time, conversation, and care made such a positive difference to your father's experience
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Review of

Silver Trees

from J A (Daughter of Resident) published on 9 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been at Silvertrees since April 2023. She speaks highly of Silvertrees and the nursing and care team despite always having said she did not want to be in a residential home. However due to her medical needs this has been necessary and there are so many positives about Silvertrees - the friendly
care team, those that make her perfect tea, those who are kind, the laundry girls who went over and above to find her missing top, the girls for always helping with bits and pieces, the nurses for ongoing diligence, the wonderful varied activity programme, the welcome and hospitality for visitors , the speedy response to queries from the management team, the striving to improve, the seasonal events such as the summer garden party and Christmas meal for residents and families to share together. I could go on. It's not easy having to negotiate the care system but we appreciate everything that Silvertrees is doing. Thankyou.
Reply from Chris Rees, Area Manager at Silver TreesThank you so much for taking the time to share this thoughtful review. We are really pleased to hear how well supported your mum feels and that the care, nursing, activities, and wider team have made such a positive difference for her and your family. Your kind words about the small, everyday acts of care, as well as our events and ongoing commitment to improvement, mean a great deal to us. We know navigating the care system can be challenging, and we truly appreciate your trust and support. Thank you again for your lovely feedback.
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Review of

Swn-y-Mor Care Centre

from J W (Niece of Resident) published on 21 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Uncle has been at Swn-y-Mor for just over a year now. He is very comfortable as the staff ensure he is well taken care of.
He is now disabled and can't move on his own and I know that the staff are there to help with his needs.
I am overseas so it is hard to contact my uncle all the time due
to time difference but the staff are very helpful in emailing me weekly and keeping me up to date with any health issues. I find them very welcoming and warm.
Reply from Chris Rees, Area Manager at Swn-y-Mor Care CentreThank you for your kind feedback. We are pleased to hear that your uncle is comfortable and well supported by our team. We are glad our regular updates have been helpful and appreciate your positive comments, which we will share with the staff.
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Review of

Silver Trees

from Robert H (Respite Resident) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Marking and therefore return of laundry very poor witness untraced items. Food took long time to serve. Interesting varied activities.
Reply from Chris Rees, Area Manager at Silver TreesThank you for taking the time to share your feedback about Silver Trees. We genuinely welcome all comments, as they help us continue to learn and improve. Were sorry to hear about the issues you experienced with laundry and meal service, and we will be sharing this with the team to review and address. Were pleased to know that you found our activities varied and engaging. Thank you again for your helpful feedback.
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Review of

Westerfield Care Home

from L K (Daughter of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was in for respite in Westerfield Care Home for 4 weeks over Christmas 2024/New Year 2025 before becoming a resident in July 2025. The support and care the whole family get from the staff is exceptional. They are always willing to listen and are very reassuring. Nothing is a problem to them!
My mum is settling in well at the home. I feel very reassured that she is safe and in a caring environment where all her needs are being met. This is a very well-run care home by a great team. Thank you.
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Review of

Caledonia Care Home

from A P (Son of Resident) published on 25 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been very pleased with all aspects of care afforded to both my mother and my father in Caledonia Care Home.
The staff showed kindness and compassion to our whole family, particularly through a difficult period recently.
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Review of

Silver Trees

from Pete L (Son of Resident) published on 20 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was a resident from December 2022 until August 2023. My Dad is currently a resident (since November 2023), so I have been a regular visitor to the home (nursing care floor) for two and a half years.


I have nothing but praise for the Home. There has never been an issue that hasn't been immediately

addressed, such as Mum losing her false teeth and Dad losing his hearing aids!


The care staff are absolutely brilliant - nothing is too much trouble. They constantly engage with Dad, who has Alzheimer's and the personal care that he receives is excellent.


The managers are really helpful do an excellent job. They have been pushing through changes and improvements which are appreciated by residents and visitors alike.


Dad loves the food! He tells me that he is very happy to live at Silver Trees and that he feels well cared for and safe. I used to look after him at home and the fact that he now feels like that gives me huge reassurance.


I want to thank the staff for their efforts.

Reply from Chris Rees, Area Manager at Silver TreesThank you so much for your kind words and for sharing your experience. We are delighted to know both your Mum and Dad have felt well cared for at Silver Trees. Your reassurance and appreciation mean a great deal to our team, and well continue working hard to provide the best possible care
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Review of

Silver Trees

from Nicola M (Daughter of Resident) published on 3 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The experience was brilliant for my mums first time ever in a care home for a weeks respite. Fantastic support from the management, all the lovely staff and administrator too! I would recommend this lovely home to anyone. Well done Silver Trees.
Reply from Chris Rees, Area Manager at Silver TreesThank you so much for your kind words! We're thrilled to hear your mum had such a positive first experience with us. It means the world to our entire team to know we made her feel supported and cared for. We truly appreciate your recommendation and hope to welcome you both back to Silver Trees again soon!
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Review of

Silver Trees

from John C (Son of Resident) published on 18 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care for my mother at Silvertrees has been very good. She has been there since November 2023, and throughout her stay I have always felt assured that her needs, physical, mental and social, are being met.
The staff are friendly, kind and considerate. It's always a pleasure to see them.
For special
occasions, the staff have always gone out of their way to accommodate and enhance the occasion. I am very grateful for this.
Reply from Chris Rees, Area Manager at Silver TreesThank you so much for your kind words. We're delighted to hear that your mother has been well cared for at Silvertrees since November 2023. Our team strives to meet the physical, mental, and social needs of all our residents, and it's wonderful to know that you feel assured in this regard.We truly appreciate your recognition of our friendly, kind, and considerate staff. We're glad to have been able to make special occasions memorable for your family. Your gratitude means a lot to us. Thank you!
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Review of

Caledonia Care Home

from Ambrose K (Friend of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Would be helpful if someone could make sure the patient is upright at mealtimes. Staff helpful. Do their best.
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Review of

Silver Trees

from E G (Resident) published on 4 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been in this care home permanently for around 16 months and my observations are that overall I am quite happy with my care here.
The staff are helpful and friendly and I have a good relationship with the deputy manager, who is a friend to me, whom I can talk to about any problems that I may
have. I believe that this care home has a good positive attitude and feeling from everyone concerned, the management and staff.
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Review of

Caledonia Care Home

from J S (Daughter of Resident) published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am delighted with the quality of care provided to my dad. Staff are very caring and professional. Nothing is too much bother for them if you ask for something. There are many varied activities organised for residents with something to suit everyone. I would recommend Caledonia Care Home to others.
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Review of

Balquhidder House

from Kathleen G (Mother of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband and I have great admiration and appreciation for the care provided by the excellent staff at Balquhidder House. The accomodation for our daughter is first class and she has settled in very well.
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Review of

Swn-y-Mor Care Centre

from L O (Niece of Resident) published on 13 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Exceptional care and facilities. All the care staff are friendly and approachable and all take time to chat with residents and relatives. Office staff and managers are efficient and always willing to help. The facilities, meals, entertainments are high quality. I feel my aunt is safe and comfortable
with plenty of opportunities for interaction.
The one tiny improvement I could suggest would be to provide occasional weekend activities.
Reply from Chris Rees, Area Manager at Swn-y-Mor Care CentreThank you for your wonderful review! We're delighted to hear that you and your aunt are happy with our care and facilities. We appreciate your suggestion about weekend activities and will certainly consider it to enhance our services further. Your feedback is invaluable to us
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Review of

Westerfield Care Home

from D R (Mother of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From initial contact involving assessment process there has always been a sense of professionalism, empathy and understanding of my mothers needs, in my estimation a good sign of how well the home is maintained can be evidenced by the minimal turnover of staff and genuine happy atmosphere which comes
form the staff during my visits.
Reply from Catherine Galbraith, Area Manager at Westerfield Care HomeWhat a lovely review and I am so glad that the staff within the home has given you such a positive feeling. Thank you from everyone at Westerfield. Area Manager
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Review of

Swn-y-Mor Care Centre

from C D (Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the staff were very empathetic and have shown great kindness to me, aiding my recovery.
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Review of

Silver Trees

from N W (Son of Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum had 2 stays in SilverTrees, firstly in December as a resident on the general care floor and secondly in January 25 for palliative/end of life care.
At all times, the standard of care Mum received was outstanding. The staff were so friendly and helpful and couldn't do enough to help Mum. The
deputy manager was absolutely exceptional and is a credit to her profession. Mum loved being there throughout her brief stay. She loved her room, the food and she really enjoyed the activities.
Mum's end-of-life care was first class. She was well cared for, kept warm and comfortable. We were treated with dignity and kindness at all times.
Reply from Chris Rees, Area Manager at Silver TreesThank you for sharing your heartfelt experience. We're deeply touched by your kind words and are honoured to have been able to provide your mum with exceptional care during her stays at Silver Trees. Our dedicated staff, including our deputy manager, strive to create a warm and supportive environment for all our residents. Your feedback means a lot to us and reinforces our commitment to delivering compassionate and dignified care.
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Review of

Swn-y-Mor Care Centre

from E W (Daughter of Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise the staff enough at Swn-y-Mor. Their professionalism in the way they care for our mum has been outstanding. They stay in touch when needed to inform us of our mum's care and nothing is too much trouble for them. I highly recommend this care home, the members of staff are caring, warm
and treat everyone with dignity and respect.
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Awards / Recognitions (0)

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Frequently Asked Questions about Handsale Ltd

How many Care Homes does Handsale Ltd own?

Handsale Ltd own 5 Care Homes.

Which Handsale Ltd Care Homes have the highest review score?

Swn-y-Mor Care Centre, Silver Trees & Westerfield Care Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Handsale Ltd to verify any information. View our terms and conditions. Handsale Ltd has a Platinum Service – more info.