Caledonia Care Home

7 Sidney Street, Saltcoats KA21 5DB

Caledonia Care Home is located near Saltcoats town centre, one of the most stunning aspects of the home is the view across the Firth of Clyde to the Isle of Arran. Residents can sit in lounges or on the decking, which runs all the way around the home, and watch the Arran ferry arriving and departing.

The home provides 90 beds across two floors; residents each having a spacious single room with en suite wetroom/shower, wash basin and toilet.

The ground floor has three nursing units for frail and elderly patients, while on the top floor there are a further three units providing nursing care for those suffering from dementia or dementia type illnesses. Each unit has a manager and a dedicated team including nurses, senior carers and care assistants.

Staff have specialised training and experience in the task of working with people suffering from dementia and other mental conditions.

Group: Handsale Ltd

Person in charge: Audrey Thomson (Manager)

Local Authority / Social Services: North Ayrshire Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 90 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Cancer Care • Colitis & Crohn's Disease • Stroke

Admission Information: Ages 65+.

Single Rooms: 90

Shared Rooms: 0

Rooms with ensuite WC: 90

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Pets by arrangement • Lift • Wheelchair access • Gardens for residents

Latest Care Inspectorate* Report on Caledonia Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Overview

The Review Score of 5 (maximum of 10) for Caledonia Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Caledonia Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Caledonia Care Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 0 Points relating to the number of positive Reviews for Caledonia Care Home is based on 0 positive Reviews in the last 24 months and is calculated as follows:

    1. 0 = 0

    2. Target of 18 positive Reviews (90 registered maximum number of service users ÷ 5). 0 Reviews ÷ 18 Target = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

5 Caledonia Care Home has a Review Score of 5 (5.000) from 1 Reviews


Average Ratings

  • Excellent
    1
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Caledonia Care Home?

  • Extremely LIKELY
    1
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Caledonia Care Home

  • Granddaughter of Resident/Service User
    1

Unfortunately my papa was diagnosed with dementia, which led to him needing 24 hour care. This was hard for us as a family to accept. However the necessary wheels were put in motion, and importantly we had to make an informed choice of an appropriate care home. We chose Caledonia Care Home.
His stay was short and he was sadly taken away from us, but I can speak on behalf of my whole family in saying that we were blessed to have had him cared for and supported in the most respectful and dignified manner possible. The care staff were absolutely amazing and made my papa feel so welcome and comfortable, which helped us as family deal with the circumstances we were facing, right to the very end! My family, and I cannot thank the staff of Caledonia enough for all their care, support, love and compassion they showed. They truly are worth their weight in gold, and in my opinion deserve to be recognised for all their hard work.

How likely would you be to recommend Caledonia Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

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