Scarlet Avenue, Aberavon Beach, Port Talbot SA12 7PH
Swn-y-Mor Care Centre is a residential and nursing home that also specialises in welcoming younger residents with physical disabilities, thanks to a versatile environment and a flexible team of 88 dedicated staff.
Located in Port Talbot and sitting right on the coastline, the home has the advantage of delightful sea views enjoyed from a large garden area. There is also a great deal to enjoy within the centre itself, an extensive activities programme orchestrated by a team of 3, dedicated activities coordinators, providing activities ranging from indoor skittles to its very own gardening club.
The centre also has its own mini bus, allowing residents to get out and about on a regular basis on a range of accompanied excursions.
Swn-y-Mor Care Centre was the proud winner of the "Yours Magazine", UK Care Home of the Year award in 2009.
Group: Handsale Ltd
Person in charge: Sharon Williams (Manager)
Local Authority / Social Services: Neath Port Talbot County Borough Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 76 Service Users
Registered Care Categories*: Old Age • Physical Disability • Younger Adults
Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 40+.
Languages Spoken by Staff (other than English): Welsh
Single Rooms: 76
Shared Rooms: 0
Rooms with ensuite WC: 76
Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care and Social Services Inspectorate Wales* Report on Swn-y-Mor Care Centre: click here
* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
Swn-y-Mor Care Centre has a Review Score of 8.7 (8.669)
The Review Score of 8.7 (maximum of 10) for Swn-y-Mor Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Swn-y-Mor Care Centre in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.
Click to show a breakdown of the Review Score
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.972 for Swn-y-Mor Care Centre is calculated as follows: ( (35 Excellents x 5) + (1 Goods x 4) ) ÷ 36 Ratings = 4.972
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.697 Points relating to the number of positive Reviews for Swn-y-Mor Care Centre is based on 3 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 = 3.5
Target of 15.2 positive Reviews (76 registered maximum number of service users ÷ 5). 3 Reviews ÷ 15.2 Target = 0.197
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Cheryl R (Daughter of Resident) on Wednesday 10 May 2017. Relates to April 2017.
My mother was only in the care home for a very short time, but the care, dignity, respect and kindness shown to her and her family was second to none.
I work in the NHS myself so I know the level of care expected and this was certainly exceeded. I just wish that she could have been there longer.
The management and staff couldn't do enough for us. I wish all homes could meet the standards that Swn y Mor Care Home provides.
How likely would you be to recommend Swn-y-Mor Care Centre? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by D D (Daughter of Resident) on Thursday 27 April 2017. Relates to April 2017.
Swn-y-Mor care home is a very pleasant, caring home. It is always clean and the staff are always willing and helpful in caring for my mother. The entertainment provided is wonderful and there is always something going on to suit all tastes. The staff seem to go out of their way to make the residents stay as comfortable and happy as possible. I would not hesitate in recommending this care home to anyone. In my opinion, it is the best one in Port Talbot.
How likely would you be to recommend Swn-y-Mor Care Centre? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Good
Review submitted from a Postal Card by Beryl T (Wife of Resident) on Monday 24 April 2017. Relates to April 2017.
I cannot thank the staff enough for all the care they gave not only to my husband but to all of our family. We would not have been able to bear my husband's illness and eventual passing without their support. We will miss them all.
How likely would you be to recommend Swn-y-Mor Care Centre? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
There are currently no awards/recognitions posted yet for Swn-y-Mor Care Centre
There are currently no Care Home Idol entrants who have performed at Swn-y-Mor Care Centre
