Swn-y-Mor Care Centre

Scarlet Avenue, Aberavon Beach, Port Talbot SA12 7PH
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9.8 41 Reviews
  • Swn-y-Mor Care Centre, Port Talbot
Swn-y-Mor is a 91-bed home offering high-quality residential, nursing and dementia care in the heart of Port Talbot. The home also offers care for younger residents with physical disabilities.

There are 88 team members offering specialist care for each of its service users. The home uses state-of-the-art technology to help deliver an exceptional level of care. These include digital care plans, medication management and 24/7 management for the home.

The home, which won the 2009 Care Home of the Year award, also offers virtual dementia training for staff, family, friends and professional stakeholders, so that everyone involved has a clear understanding of how to deliver exceptional dementia care.

Adjacent to the beach and with unparalleled ocean views, the home offers a peaceful environment for residents to live; the home has purchased specialist beach wheelchairs to enable residents to visit the beach and even go in the sea.

The enclosed garden at Swn-y-Mor allows residents to participate in exciting activities safely and freely, including mini-golf and wheelchair football. The home has its own gardening club for residents to join, which can help to enhance both their mental and physical health. Swn-y-Mor also has its own minibus, allowing for regular excursions and day trips.

Inside, the spacious home boasts five dining rooms and five lounges, its own Blush Boutique salon, and even a pub - The Creeky Joint - where residents can enjoy a retained sense of independence. Swn-y-Mor also has free Wi-Fi access for all, ensuring residents can stay connected.

Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 91 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Ceri Breeze (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2004
  • Number of floors: 2

Room Information

  • Single Rooms (91)
  • Couples/Companion Rooms (0)

Parking

  • Parking available on grounds

9.8

Swn-y-Mor Care Centre has a Review Score of 9.8 (9.754) out of 10, based on 23 reviews in the last 2 years.
Over all time Swn-y-Mor Care Centre has 41 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Swn-y-Mor Care Centre
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Total of 41, showing 1-20
Review from L O (Niece of Resident) published on 13 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Exceptional care and facilities. All the care staff are friendly and approachable and all take time to chat with residents and relatives. Office staff and managers are efficient and always willing to help. The facilities, meals, entertainments are high quality. I feel my aunt is safe and comfortable
with plenty of opportunities for interaction.
The one tiny improvement I could suggest would be to provide occasional weekend activities.
Reply from Chris Rees, Area Manager at Swn-y-Mor Care Centre

Thank you for your wonderful review! We're delighted to hear that you and your aunt are happy with our care and facilities. We appreciate your suggestion about weekend activities and will certainly consider it to enhance our services further. Your feedback is invaluable to us

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Review from C D (Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the staff were very empathetic and have shown great kindness to me, aiding my recovery.
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Review from E W (Daughter of Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise the staff enough at Swn-y-Mor. Their professionalism in the way they care for our mum has been outstanding. They stay in touch when needed to inform us of our mum's care and nothing is too much trouble for them. I highly recommend this care home, the members of staff are caring, warm
and treat everyone with dignity and respect.
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Review from H W (Son of Resident) published on 17 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Swn-y-Mor for the last eight and a half years. She wanted to come to Swn-y-Mor when she was ready to go into a care home. She has been very happy there and used to be able to take part in a lot of the musical entertainment that the home puts on. All the staff are very
caring towards her, especially now as she is not in the best of health. We receive a warm welcome from management and caring staff when we visit.
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Review from Sally C (Niece of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My relative went into swn y mor in mid February towards end of life care the staff were absolutely fantastic to him from the cleaners to the managers they also took the time to ask if we were ok we were offered refreshments every day when the time came I spent whole days there and everyone was very
respectful and kind when my relative passed they had put flowers and a bible open at the 23rd psalm the two nurses assigned to him were absolutely wonderful kind and caring feeding him his medication of a little spoon one at a time so he could manage to swallow them I'd give them a hundred stars if I could if you have a relative lucky enough to be offered a place grab it with both hands places like this are rare we were so lucky to have them x
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Review from William S (Grandson of Resident) published on 11 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandfather is a resident and is treated amazingly. Me and my family could not be happier for him and are grateful for the care he is receiving. 10/10 would stick my parents there when they get old enough.
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Review from Paul H (Nephew of Resident) published on 9 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise the staff and carers enough for the nursing care they provided for my uncle in the last days of his battle with cancer. The facilities provide are cheerful and happy and the staff are wonderful. They provided compassionate support at a difficult challenging time and my family and I are
very grateful that they were able to provide my uncle with a safe, comfortable and peaceful passing.
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Review from S P (Daughter of Resident) published on 28 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been in Swn-y-Mor for nearly 3 years. She has settled in well and has made a lot of new friends. The staff are really caring and look after her really well. She enjoys the entertainment every week, which is varied. The care home is very clean and her room is comfortable and very pleasant.
Reply from Chris Rees, Area Manager at Swn-y-Mor Care Centre

Thank you for your kind words and for taking the time to leave a review about Swn y Mor Care Centre. Your feedback is truly appreciated, and we will make sure to share your thoughtful comments with the entire team.

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Review from P S (Sister-in-law of Resident) published on 27 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I think the staff are marvelous. Nothing is to much trouble for them. There is always something going on for the residents. Chinese new year, bingo, singer my sister in law took a while to adjust but now she likes it there.
Reply from Chris Rees, Area Manager at Swn-y-Mor Care Centre

Thank you for your kind words and for taking the time to leave a review about Swn y Mor Care Centre, it is lovely to hear that your sister-in-law has settled. Your feedback is truly appreciated, and we will make sure to share your thoughtful comments with the entire team.

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Review from Gaynor L (Daughter of Resident) published on 27 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Swn-y-Mor is always ready with a warm welcome. The staff are friendly and helpful. The home is always clean and warm with none of the smells associated with care homes.
My mother has no complaints about her care and her health needs have been dealt with properly. She is delighted that she can have
abath whrn she wants. A hospital bed has been provided and a wheelchair as a result of staff contact with NHS.
Reply from Chris Rees, Area Manager at Swn-y-Mor Care Centre

Thank you for your kind words and for taking the time to leave a review about Swn y Mor Care Centre. Your feedback is truly appreciated, and we will make sure to share your thoughtful comments with the entire team.

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Review from Elizabeth S (Daughter of Resident) published on 3 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my father is receiving is out standing, the staff are amazing and have time for him, for the first time in years he is able to get out of bed daily with the carers support, when he has been ill it has been picked up quickly and medicine received. I wish he had moved in sooner
Reply from Chris Rees, Area Manager at Swn-y-Mor Care Centre

It is lovely to hear how successful the move has been for your father; Thank you for your kind words and for taking the time to leave a review about Swn y Mor Care Centre. Your feedback is truly appreciated, and we will make sure to share your thoughtful comments with the entire team.

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Review from H L (Daughter of Resident) published on 3 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has recently been unwell after 2 falls.
Senior carers from Sandpiper suite have given me regular updates and asked for medical review.
Grateful to all carers for their attention and also to the nurses on ground floor who reviewed him and assisted him back to bed.
It's a tough decision to
put a loved one into care but it's reassuring to know dad is being looked after.
Thank you Swn-Y-Mor Sandpiper suite.
Reply from Chris Rees, Area Manager at Swn-y-Mor Care Centre

Its good to hear you feel reassured, Thank you for your kind words and for taking the time to leave a review about Swn y Mor Care Centre. Your feedback is truly appreciated, and we will make sure to share your thoughtful comments with the team on ground floor.

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Review from S H (Daughter of Resident) published on 3 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother passed away peacefully in Nursing care at Swn y Mor in December after a long stay at Swn y Mor. At all stages of her time there she was superbly looked after and her needs well supported. The environment is outstanding, the residents rooms are lovely. Cleanliness is outstanding and the food
is excellent. The standard of care cannot be faulted, staff are cheerful, pleasant, personable and excellent at they do, leadership is effective and leaders are visible and accessible. When our mother was able to participate, she hugely enjoyed the activities offered to residents which are led by an outstanding entertainment manager who works especially hard to include residents.
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Review from Elaine W (Sister of Resident) published on 3 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has now been in Swn-Y-Mor Care Centre since October 2023. She is now 96 and has settled in to the home extremely well. She lived in her own home for 92 years so we imagined that it would be quite difficult for her to settle. However, she has surprised us all. She loves her room, the staff
and some of the activities. She is a little bit picky with her food and has her favourite items, tomato soup and chocolate eclairs. She is extremely happy, rarely grumbles and doesn't have a bad word to say for anybody.
We couldn't wish for a better atmosphere. We have visited several other homes where we have other relatives and I certainly wouldn't want to place her in any of these.
She has made a very close friendship with another resident and they see each other every day.
The events organiser has put on two superb birthday parties for her at 95 and 96 when many of her friends attended and commented on how well it was presented.
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Review from P C (Son of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Food in general is good, except the chips which aren't.
Staff are very professional and friendly
Home needs needs a bit of a refurbishment, parts are starting to look worn.
Activities are quite varied and special shout out to the two member of staff.
Location is great especially for chair bound
residents as you have direct access to the promenade and beach.
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Review from M J (Son of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was in Swn-Y-Mor for nearly three years until she passed away in June 2024. The staff at the home were excellent and my mother was well looked after and was very happy at the home. Every time we visited the staff were always friendly and showed a loving care for my mother. I would highly recommend
this care home to anyone considering a place for their relatives in the future.
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Review from S M (Granddaughter of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother had just short of 3 wonderful years at Swn-Y-Mor Care Centre I am sure that had she not moved there her years would have been cut much shorter. The staff were like extended family, she adored them all. She lived for her weekly Bingo sessions and loved regular visits from Elvis with the
amazing activities team. It is a well run home that is very clean. Management are very approachable with an open door policy should we have needed to speak with them. It gave us great peace of mind to know she was so well looked after.
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Review from H L (Daughter of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad is a fussy eater, he may not always eat the food, from what I have seen though it looks appetising. He likes going out on the bus for trips.
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Review from Ceri B (Daughter of Resident) published on 13 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father recently moved into Swn-y-Mor following a long stay in hospital. He made the decision to move into the home, as he didn't want to be alone in his flat all the time.
Since moving in my dad has been treated like royalty, he has been cared for so well, and has a great relationship with the staff
looking after him. He stated he now feels safe and cared for.
I have so much peace of mind that there are staff on duty at all times to look out for his needs.
My father has been given a new lease of life which is something I couldn't do for him. I will be forever grateful for the care that he receives.
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Review from Linda D (Sister of Resident) published on 19 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother was cared for at Swn-y-Mor Care Home, I cannot thank the manager and all of the staff enough for the loving care he received all the years he spent there. We as a family are very sad to say our relative sadly passed away on Tuesday 9th of April. We know he had the very best care there, which
helps us to deal with our grief. He could be difficult at times, but the manager and her staff handled him with lots of love and care. What really touched us as a family was the way they dealt with him passing away with so much dignity and love, when the undertakers came to remove him, all the staff were lined up to see him out, he would have loved this.
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Current Review Score: 9.8 (9.754)

Overview of Review Score

The Review Score of 9.8 (9.754) out of 10 for Swn-y-Mor Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.754 for Swn-y-Mor Care Centre is calculated as follows: ( (211 Excellents x 5) + (48 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 268 Ratings = 4.754
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Swn-y-Mor Care Centre is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 91 registered maximum number of service users is 18.2, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (1)

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Ceri Breeze

Job Title: Registered home manager Joined: 2010

Ceri has over 15 years of experience in the care industry, and has worked in Swn-y-Mor since 2010.


She took over as manager in 2020, and is responsible for the smooth running of the home, as well as the wellbeing and happiness of both residents and staff.


She takes great pride in her work, operating an efficient, effective and streamlined system to ensure a positive working environment for staff, and a comfortable, happy homelife for our residents.


Ceri said, “I love working at Swn-y-Mor. The role is very rewarding and I get great job satisfaction knowing that we’re making a difference in people’s lives.”

Frequently Asked Questions about Swn-y-Mor Care Centre

What types of Care is Swn-y-Mor Care Centre registered for?

Older Person Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Swn-y-Mor Care Centre have?

There are 91 Single Rooms.

What are the Facilities & Services at Swn-y-Mor Care Centre?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Swn-y-Mor Care Centre to the centre of Port Talbot?

2.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Swn-y-Mor Care Centre to verify any information. View our terms and conditions. Swn-y-Mor Care Centre has an Enhanced Service - more info.