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Care Home Owned by Handsale Ltd in Dunbartonshire

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Handsale Ltd in Dunbartonshire

Only the locations & reviews in Dunbartonshire for Handsale Ltd are showing below.

View the details of all 5 locations (with 209 reviews) owned by Handsale Ltd

Handsale Ltd Locations in Dunbartonshire (1)

 - Browse 1 Care Home owned by Handsale Ltd in Dunbartonshire
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Balquhidder House
1 Charleston Way, Alexandria G83 0TD 
9.1 12 reviews
Balquhidder House, Alexandria, Dunbartonshire
"Our experience of McGregor Unit has been fantastic. Our Aunt has very Indians unique needs and we were concerned the Home and Staff would…"   Read all 12 reviews
  • 65 Rooms
Location Type Care Home

Situated in the picturesque town of Alexandria, and just a stone’s throw from the River Leven, Balquhidder House is a 65-bed home specialising in residential, dementia and nursing care. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Handsale Ltd Reviews in Dunbartonshire (12)

9.3

Handsale Ltd has a Group Review Score of 9.3 (9.319) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Handsale Ltd must have a Review Score.

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Review of

Balquhidder House

from C D (Niece of Resident) published on 6 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our experience of McGregor Unit has been fantastic.
Our Aunt has very Indians unique needs and we were concerned the Home and Staff would be unable to meet them.
However, the flexibility shown alongside the compassion, understanding and personal centred care has been nothing short of fantastic.
The
entire environment has massively exceeded our expectations.
It is clear our Aunt feels safe, secure and perhaps even loved by the wonderful staff.
Reply from Catherine Galbraith, Area Manager at Balquhidder HouseThank you for your lovely remarks. We strive to give the best care and its lovely to see that families appreciate what we do.
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Review of

Balquhidder House

from Kathleen G (Mother of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband and I have great admiration and appreciation for the care provided by the excellent staff at Balquhidder House. The accomodation for our daughter is first class and she has settled in very well.
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Review of

Balquhidder House

from L M (Niece of Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care from all the staff who care for my aunt. Everyone is approachable and friendly. All my queries are answered promptly. She is so well looked after and treated with dignity and respect. Thank you to all the staff.
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Review of

Balquhidder House

from Yvonne G (Daughter of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has settled in very well at Balquhidder having previously been in a different home. Staff are very good and look after her very well. They are attentive and caring and mum has everything she needs.
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Review of

Balquhidder House

from John R (Son of Resident) published on 16 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mother moved into Balquhidder I have nothing but praise and admiration for all the staff members we meet each visit .Everyone is friendly and helpful.Despite my mother being 92 years old and with dementia she is still able to take part in various activities provided thanks to the assistance
of the staff.The care home itself is cleaned to a high standard, homely and an all-round pleasant environment for residents and visitors alike.
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Review of

Balquhidder House

from Elizabeth A (Wife of Resident) published on 31 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Husband is 92 years of age, has no mobility & has dementia, staff at Balquhidder have been brilliant in care of my husband.
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Review of

Balquhidder House

from Angela S (Daughter of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been in McGregor Lane in Balquhidder House for nearly 2 years. At first I was worried about how hed settle in but he's fine & settled & the care & genuine love for my dad from staff is second to none. My only complaint would be, lack of decent outdoor chairs & tables so that residents & families
can sit outside in the warmer weather on the patio area outside the dining room. But overall I'm happy with his care & that gives me peace of mind.
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Review of

Balquhidder House

from Peter R (Husband of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Despite the staff having to carry out a difficult and responsible task in looking after their residents they always have a cheerful and welcoming disposition towards those who they care for and to the visiting relatives and friends.
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Review of

Balquhidder House

from M N (Wife of Resident) published on 25 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was only in Balquhidder Care Home for a few weeks after a long spell in hospital. Sadly he died after a long illness. From the day he was admitted till the day he died, I have nothing but good to say about the home. His room was clean and comfortable. He was freshly dressed each day. He told
me often that most of the food was very nice. But most importantly in his unit, the staff were all lovely. Everyone had a kind word for him including the laundry lady to the domestic.
Leaving a loved one in a care home is a major decision with such bad press at times but I'm most grateful that our family experience was so positive. It all helped to ease the sadness of losing him.
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Review of

Balquhidder House

from A D (Granddaughter of Resident) published on 3 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
my gran was in Balquhidder House, they took amazing care of her and my family when visiting I can never thank the staff enough. The home was always so clean and taken care of and the rooms were cosy and clean.
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Review of

Balquhidder House

from Allan M (Son of Resident) published on 3 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
An exceptional care home, with a management team and staff that care passionately about what they do and the care offered to the residents. My mother was fortunate enough to be in the care of Balquhidder House for the last 7 years until her passing earlier this month. During this time they not only
looked after my mum, but they paid attention to my dad who visited each and every week, so to make sure he could see mum was looked after and receiving the care and attention she deserved. Our family totally appreciate all that was done during the care of our mum and we thank you from the bottom of our hearts.
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Review of

Balquhidder House

from Kelly J (Sister of Resident) published on 30 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a wonderful care home and care staff in this facility. My brother entered in September 2021 and did take a while to settle, however, the care staff were so patient, kind and accommodating to him and did everything in their powers to assist him due to a life-changing condition that came on very
rapidly. The communication between the care home and myself (as his closest relative) was exceptional. Likewise, if I had any concerns, they were dealt with and reported on immediately.
I have no words to express my appreciation of the staff in Lomond House in the care of my brother. He was there until January this year and even at the very end, their compassion was second to none.
Thank you from the bottom of our hearts... you made his last days very comfortable.
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