Submit a Review for Sovereign House
Chelmarsh, Daimler Green, Coventry, CV6 3LB
View full details of Sovereign HouseLatest Reviews for Sovereign House
05 May 2026
The care team have provided excellent support. The management have always been available to advise and offer advice, and the care team have worked together with myself to help my father settle in and adjust as easy as possible. The nurses are rotated between the 3 weeks, but they always call and
involve me in any decisions regarding hospital, medication changes and the way forward. The carers are rotated between floor which good variety of interaction and relationship making it more interesting for patients. They have involved me in everything which makes good working relationships and everyone agreeing on correct support for the safe and best welfare of my father.
04 May 2026
My mum is currently being cared for at sovereign house and I must say what a wonderful place this is, they treat my mum with the most compassion, dignity and respect I couldn't wish for a better place for her. The care and nursing team are all lovely and equally all staff within the home, the
manager is always available for us to talk to. I would definitely recommend this care home because they do exactly that, care for our loved ones.
24 April 2026
My mum has been a resident for just over a year now. The staff are very caring and professional. They really know her and pay attention to her particular needs. The lounge looks into a a small well maintained garden which is easily accessible. There are many and varied events to entertain the
residents. These include musicians, games, crafts, historical items and animal visits. There are frequent updates on Facebook where I can see my mum is involved and stimulated. Thank you!
14 November 2025
My mother was a resident at Sovereign House following discharge from hospital by the NHS. She was mostly bedridden and needed a lot of care and nursing support. All the staff were friendly and welcoming. They went the extra mile to make my mother's stay comfortable.
23 June 2025
All the staff are so friendly and helpful and the love and care for my wife's Mum, is incredible. A special mention for one of the carers, she always has a smile on her face and nothing is too much trouble. A Wonderful lady. I would also like to thank another member of staff. I arrived today at
Sovereign House with a flat tyre, he fitted my spare tyre for me. What a Wonderful man. Both of them are a credit to Sovereign House.
17 March 2025
Having arrived here with my wife on 6/5/2024, we both quickly settled in to routine and both being bedridden were delighted to find that we had been given rooms next to each other on ground floor, this, I am able to be placed in a wheelchair and transferred to wife's room every afternoon,
considering our ages (85/89) we both feel that we are in a situation where we can relax and enjoy life. Over the past month, I have been happy to recommend elderly friends to seriously consider Sovereign House, if ever in need of care.
13 March 2025
I have been here almost 2 years and am being looked after very well by the care staff who are polite and very good at their jobs. Nothing is too much trouble for them. I feel safe in this care home, and content.
19 February 2025
All the staff are so friendly and helpful and the love and care for my grandad is so warming to see. Plus all the activities they have on are amazing for all the residents to enjoy let alone my grandad.
28 January 2025
Not a great experience - leaving a paralysed patient with buzzer on the floor no clip to keep it attached and no one comes when calling for help. Sat in bed for 2 weeks before offered any movement to sit in a chair. Not bathed for 3 weeks after arrival. Food repetitive. Catheter left to fill the
bag in the bed, not on a holder at the side. Patient lost all will to eat or live, yet care home suggested she had put weight on. Carers not very gentle. Not attentive towards patients, no interaction. When in pain told to ring 111 or 999 and do it ourselves. Reported complaint to management and no response after 2 weeks (before Christmas 2024) in fact still waiting on a written reply now after 6 weeks. Uncaring.
24 October 2024
Very rarely have a beef dinner with roast. The variety of food is minimal.
24 October 2024
Very rarely have nice roast dinners with fresh veg. Needs more variety with respect to food.
22 October 2024
Friendly staff offered refreshments and were very professional. A good well-maintained surroundings.
11 September 2024
Since my mum resided at Sovereign House she has been a very happy person. She is well cared for and has a lovely room and good food. The staff are very thoughtful and considerate, both carers and admin. It is a cheerful place and a pleasure to visit. Any concerns are always addressed immediately ie-
a recent cataract operation for my mum. Excellent service!
03 July 2024
The staff are lovely, very kind and helpful. Communication with residents and family is good.
02 July 2024
I found the staff very welcoming and helpful. I'm very pleased how my husband is cared for.
02 July 2024
Sovereign House went over and above in the care of my mum. Nothing was too much trouble for them and they did all they could to make Mum feel safe and comfortable in her stay and her team was terrific.
02 July 2024
My husband has been a resident here since December 2023. His care has been exemplary at all times. The staff have all been caring and professional at all times. I have been kept informed regularly about his welfare. I am very pleased with all aspects of his time at Sovereign House.
02 July 2024
The staff are very friendly and approachable. Any queries are dealt with efficiently. The surroundings are very clean and my mum's room is cleaned every day. Nurses are very experienced and I feel comfortable leaving my mum. Any concerns they have they call me to let me know. There is tea and coffee
for the family to help themselves which is in the dining room.
02 July 2024
I have always been made welcome by the staff when I visit. If anything is required and I mention it to the staff, it is always seen to. The only thing that may be improved is that the woman I visit is bedbound and she says she sees no one except for meals and care needs. She'd like the staff to chat
with her at other times. I realise the staff are under pressure but this is one theme that continually rises during my visits.
09 May 2024
My sister has been very well looked after since January 2024. She always looks clean and tidy and her room is spotless. Staff are always polite and smiling and I consider my sister to be very lucky to spend her final days here.
Latest Reviews for Sovereign House
05 May 2026
The care team have provided excellent support. The management have always been available to advise and offer advice, and the care team have worked together with myself to help my father settle in and adjust as easy as possible. The nurses are rotated between the 3 weeks, but they always call and
involve me in any decisions regarding hospital, medication changes and the way forward. The carers are rotated between floor which good variety of interaction and relationship making it more interesting for patients. They have involved me in everything which makes good working relationships and everyone agreeing on correct support for the safe and best welfare of my father.
04 May 2026
My mum is currently being cared for at sovereign house and I must say what a wonderful place this is, they treat my mum with the most compassion, dignity and respect I couldn't wish for a better place for her. The care and nursing team are all lovely and equally all staff within the home, the
manager is always available for us to talk to. I would definitely recommend this care home because they do exactly that, care for our loved ones.
24 April 2026
My mum has been a resident for just over a year now. The staff are very caring and professional. They really know her and pay attention to her particular needs. The lounge looks into a a small well maintained garden which is easily accessible. There are many and varied events to entertain the
residents. These include musicians, games, crafts, historical items and animal visits. There are frequent updates on Facebook where I can see my mum is involved and stimulated. Thank you!
14 November 2025
My mother was a resident at Sovereign House following discharge from hospital by the NHS. She was mostly bedridden and needed a lot of care and nursing support. All the staff were friendly and welcoming. They went the extra mile to make my mother's stay comfortable.
23 June 2025
All the staff are so friendly and helpful and the love and care for my wife's Mum, is incredible. A special mention for one of the carers, she always has a smile on her face and nothing is too much trouble. A Wonderful lady. I would also like to thank another member of staff. I arrived today at
Sovereign House with a flat tyre, he fitted my spare tyre for me. What a Wonderful man. Both of them are a credit to Sovereign House.
17 March 2025
Having arrived here with my wife on 6/5/2024, we both quickly settled in to routine and both being bedridden were delighted to find that we had been given rooms next to each other on ground floor, this, I am able to be placed in a wheelchair and transferred to wife's room every afternoon,
considering our ages (85/89) we both feel that we are in a situation where we can relax and enjoy life. Over the past month, I have been happy to recommend elderly friends to seriously consider Sovereign House, if ever in need of care.
13 March 2025
I have been here almost 2 years and am being looked after very well by the care staff who are polite and very good at their jobs. Nothing is too much trouble for them. I feel safe in this care home, and content.
19 February 2025
All the staff are so friendly and helpful and the love and care for my grandad is so warming to see. Plus all the activities they have on are amazing for all the residents to enjoy let alone my grandad.
28 January 2025
Not a great experience - leaving a paralysed patient with buzzer on the floor no clip to keep it attached and no one comes when calling for help. Sat in bed for 2 weeks before offered any movement to sit in a chair. Not bathed for 3 weeks after arrival. Food repetitive. Catheter left to fill the
bag in the bed, not on a holder at the side. Patient lost all will to eat or live, yet care home suggested she had put weight on. Carers not very gentle. Not attentive towards patients, no interaction. When in pain told to ring 111 or 999 and do it ourselves. Reported complaint to management and no response after 2 weeks (before Christmas 2024) in fact still waiting on a written reply now after 6 weeks. Uncaring.
24 October 2024
Very rarely have a beef dinner with roast. The variety of food is minimal.
24 October 2024
Very rarely have nice roast dinners with fresh veg. Needs more variety with respect to food.
22 October 2024
Friendly staff offered refreshments and were very professional. A good well-maintained surroundings.
11 September 2024
Since my mum resided at Sovereign House she has been a very happy person. She is well cared for and has a lovely room and good food. The staff are very thoughtful and considerate, both carers and admin. It is a cheerful place and a pleasure to visit. Any concerns are always addressed immediately ie-
a recent cataract operation for my mum. Excellent service!
03 July 2024
The staff are lovely, very kind and helpful. Communication with residents and family is good.
02 July 2024
I found the staff very welcoming and helpful. I'm very pleased how my husband is cared for.
02 July 2024
Sovereign House went over and above in the care of my mum. Nothing was too much trouble for them and they did all they could to make Mum feel safe and comfortable in her stay and her team was terrific.
02 July 2024
My husband has been a resident here since December 2023. His care has been exemplary at all times. The staff have all been caring and professional at all times. I have been kept informed regularly about his welfare. I am very pleased with all aspects of his time at Sovereign House.
02 July 2024
The staff are very friendly and approachable. Any queries are dealt with efficiently. The surroundings are very clean and my mum's room is cleaned every day. Nurses are very experienced and I feel comfortable leaving my mum. Any concerns they have they call me to let me know. There is tea and coffee
for the family to help themselves which is in the dining room.
02 July 2024
I have always been made welcome by the staff when I visit. If anything is required and I mention it to the staff, it is always seen to. The only thing that may be improved is that the woman I visit is bedbound and she says she sees no one except for meals and care needs. She'd like the staff to chat
with her at other times. I realise the staff are under pressure but this is one theme that continually rises during my visits.
09 May 2024
My sister has been very well looked after since January 2024. She always looks clean and tidy and her room is spotless. Staff are always polite and smiling and I consider my sister to be very lucky to spend her final days here.