Submit a Review for Lilac Lodge & Lavender Cottage Care Home
9-11 Gorleston Road, Lowestoft, NR32 3AA
View Full Details of Lilac Lodge & Lavender Cottage Care HomeLatest Reviews for Lilac Lodge & Lavender Cottage Care Home
09 October 2025
Staff very helpful + always helpful + smiling. My mum was always well cared for.
02 September 2025
No one wants to go into a care home and no family is wanting this either - however, couldn't have asked for better care, compassion and genuine affection given to my mum during the 2 years she was with Lilac Lodge. Knowing she was safe, had stimulation and trips out when she wanted to was so important. With at times complete health needs, the staff were always there, kind and professional. There is a real and genuine feeling of extended family - from the management, to house-keeping and kitchen, and nursing - all were valued and brilliant with mum an welcoming to families.
26 June 2025
My mother loves it at Lilac Lodge. Very happy with all the care.
12 May 2025
My partner has been in Lavender nearly 2 weeks, I think he has been looked after very well.
10 April 2025
Sincere care given to my mum and all residents in respect to their individual needs by all staff members. An atmosphere of professionalism provided with fun and laughter.
26 March 2025
Lilac Lodge staff are always very friendly, kind, helpful and very caring to residents and visitor. Nothing is too much trouble for them. The rooms are always very clean and tidy. Food always looks lovely and is presented very well on plates.
28 January 2025
Very friendly and caring. Good staffing levels, good food, well looked after nothing seems to be too much trouble.
28 January 2025
Very welcoming, warm and comfortable. Staff are excellent and lovely, caring and plentiful. Nothing seems to be too much trouble.
28 January 2025
The staff are polite, friednly. The home is run to a very high standard as one would expect, should I need to go down this road, I could not think of anywhere better.
17 December 2024
I always find the staff very pleasant and helpful. They manage my husband very well and I do know he can be difficult. He is always kept clean and tidy and speaks very well of the way he is treated by the staff.
05 December 2024
My wife who suffers from physical weakness and dementia has now been nearly a year in Lilac Lodge. In the time she has been treated with care and compassion. The staff are lovely from top to bottom and a credit to Kingsley. I can come away from The Lodge knowing my wife is safe, warm and cared for. Well done to all staff at Lilac Lodge.
25 September 2024
I visited my friend's mother today. I have visited her before at other care homes. I thought Lilac Lodge was lovely. It was so light and exceptionally clean, it had no smells and seemed to have plenty of staff who were very friendly and efficient. How nice to see older people in such a caring place. I'm sure my friend was very pleased to hear her mother was being taken good care of.
05 August 2024
This home is amazing, the staff is so friendly and feels like a home from home.
02 August 2024
My dad came to Lavender Cottage in February. He has settled in well, thanks to the care of the staff who look after him. Nothing is too much trouble.
09 February 2024
Dad came to Lavender Cottage on a week's respite, he went in not really with it and came out a new man, he looked so well for even just having a week of fabulous food, company, really well-looked after, staff were very friendly, could not fault anything.
31 January 2024
Caring staff. Nothing is too much trouble. Mum's needs are always met.
10 January 2024
Lilac Lodge is clean and welcoming. The staff are on the whole caring. One member of staff is especially wonderful and professional, but very caring and went out of his way to ensure Mum settled in her new environment. The activity staff is amazing in ensuring no one is bored. The food is incredible too. Another lady is very caring too. I have nothing but praise for the staff, who are probably on a low wage but are always smiling and caring. They are a credit to your company. The fact the house is small helps make it more homely.
09 January 2024
Excellent care home. Always very clean. Always plenty of staff around. The entertainment for residents is brilliant, there is always something happening including trips out. My mother who did not want to leave her chair for the last few years, has since living at the care home, been on the back of a motorbike, on a boat, on a trip to an acquarium, and many other adventures. She is really enjoying life. We are so glad we chose Lilac Lodge.
09 January 2024
Since arriving at Lavender Cottage, my mum has been happier and more cheerful than she has been for a lot of years. Thank you for looking after her.
31 October 2023
The care that my dad receives at Lilac Lodge is excellent. All of the staff know Dad as an individual and always strive to meet his needs. He is always treated with dignity and respect. Recently, I had a query which I shared with the manager, and it was dealt with immediately, and I received feedback on what had been put in place for Dad. I love visiting my dad as I am always made welcome by all of the staff. The home is always clean and has a happy atmosphere. Thank you to the whole team for doing an amazing job.
Latest Reviews for Lilac Lodge & Lavender Cottage Care Home
09 October 2025
Staff very helpful + always helpful + smiling. My mum was always well cared for.
02 September 2025
No one wants to go into a care home and no family is wanting this either - however, couldn't have asked for better care, compassion and genuine affection given to my mum during the 2 years she was with Lilac Lodge. Knowing she was safe, had stimulation and trips out when she wanted to was so important. With at times complete health needs, the staff were always there, kind and professional. There is a real and genuine feeling of extended family - from the management, to house-keeping and kitchen, and nursing - all were valued and brilliant with mum an welcoming to families.
26 June 2025
My mother loves it at Lilac Lodge. Very happy with all the care.
12 May 2025
My partner has been in Lavender nearly 2 weeks, I think he has been looked after very well.
10 April 2025
Sincere care given to my mum and all residents in respect to their individual needs by all staff members. An atmosphere of professionalism provided with fun and laughter.
26 March 2025
Lilac Lodge staff are always very friendly, kind, helpful and very caring to residents and visitor. Nothing is too much trouble for them. The rooms are always very clean and tidy. Food always looks lovely and is presented very well on plates.
28 January 2025
Very friendly and caring. Good staffing levels, good food, well looked after nothing seems to be too much trouble.
28 January 2025
Very welcoming, warm and comfortable. Staff are excellent and lovely, caring and plentiful. Nothing seems to be too much trouble.
28 January 2025
The staff are polite, friednly. The home is run to a very high standard as one would expect, should I need to go down this road, I could not think of anywhere better.
17 December 2024
I always find the staff very pleasant and helpful. They manage my husband very well and I do know he can be difficult. He is always kept clean and tidy and speaks very well of the way he is treated by the staff.
05 December 2024
My wife who suffers from physical weakness and dementia has now been nearly a year in Lilac Lodge. In the time she has been treated with care and compassion. The staff are lovely from top to bottom and a credit to Kingsley. I can come away from The Lodge knowing my wife is safe, warm and cared for. Well done to all staff at Lilac Lodge.
25 September 2024
I visited my friend's mother today. I have visited her before at other care homes. I thought Lilac Lodge was lovely. It was so light and exceptionally clean, it had no smells and seemed to have plenty of staff who were very friendly and efficient. How nice to see older people in such a caring place. I'm sure my friend was very pleased to hear her mother was being taken good care of.
05 August 2024
This home is amazing, the staff is so friendly and feels like a home from home.
02 August 2024
My dad came to Lavender Cottage in February. He has settled in well, thanks to the care of the staff who look after him. Nothing is too much trouble.
09 February 2024
Dad came to Lavender Cottage on a week's respite, he went in not really with it and came out a new man, he looked so well for even just having a week of fabulous food, company, really well-looked after, staff were very friendly, could not fault anything.
31 January 2024
Caring staff. Nothing is too much trouble. Mum's needs are always met.
10 January 2024
Lilac Lodge is clean and welcoming. The staff are on the whole caring. One member of staff is especially wonderful and professional, but very caring and went out of his way to ensure Mum settled in her new environment. The activity staff is amazing in ensuring no one is bored. The food is incredible too. Another lady is very caring too. I have nothing but praise for the staff, who are probably on a low wage but are always smiling and caring. They are a credit to your company. The fact the house is small helps make it more homely.
09 January 2024
Excellent care home. Always very clean. Always plenty of staff around. The entertainment for residents is brilliant, there is always something happening including trips out. My mother who did not want to leave her chair for the last few years, has since living at the care home, been on the back of a motorbike, on a boat, on a trip to an acquarium, and many other adventures. She is really enjoying life. We are so glad we chose Lilac Lodge.
09 January 2024
Since arriving at Lavender Cottage, my mum has been happier and more cheerful than she has been for a lot of years. Thank you for looking after her.
31 October 2023
The care that my dad receives at Lilac Lodge is excellent. All of the staff know Dad as an individual and always strive to meet his needs. He is always treated with dignity and respect. Recently, I had a query which I shared with the manager, and it was dealt with immediately, and I received feedback on what had been put in place for Dad. I love visiting my dad as I am always made welcome by all of the staff. The home is always clean and has a happy atmosphere. Thank you to the whole team for doing an amazing job.