Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


All reviews must comply with our Review Policy Content Standards.       Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for The Orchard Care Home

stars
stars 08 July 2025
During a recent health issue involving my sister, the staff were quick to arrange a medical assessment with her GP and other medical services. This meant treatment was received quickly at the hospital, and my sister was able to return to The Orchard after a few days in hospital. I was very grateful to the staff at the Orchard, the care for my sister has always been very good there.
Review from Michael S (Brother of Resident/Service User)
stars
stars 08 July 2025
I find the Care Home my relative lives in to be run well and I happy with the Care they give them, a recent stay in hospital they dealt with very well and called the ambulance as they were concerned and kept us informed of everything while she was in. My relative as been cared for there for the past 18 years and is very happy.
Review from M B (Sister of Resident/Service User)