The Orchard Care Home

10 Papplewick Lane, Hucknall, Nottingham NG15 7TJ
Review Us
8.4 2 Reviews
  • The Orchard Care Home, Nottingham
Other Care Homes you may be interested in:
Member Logo
Care Homes belonging to Barnby Court Care Home
Barnby Court Care Home
9.6
Group Logo
Care Homes belonging to Harrier House
Harrier House
9.9
Member Logo
Care Homes belonging to Acorn House Care Home
Acorn House Care Home
9.8
Group Logo
Care Homes belonging to Red Rose Care Community
Red Rose Care Community
9.8
Group Logo
Care Homes belonging to Edwalton Manor Care Home
Edwalton Manor Care Home
9.9
Show The Orchard Care Home on the Map

Care Provided

Primary Care Categories

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 6 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Garry Steven Callan

Person in charge

  • Mariana Mendes (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2009
  • Number of floors: 2

Room Information

  • Single Rooms (6)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (4)
Are you the Owner/Manager of The Orchard Care Home? View your Advertising Options

The Orchard Care Home Reviews (2)

8.4

The Orchard Care Home has a Review Score of 8.4 (8.417) out of 10, based on 2 reviews in the last 2 years.
Over all time The Orchard Care Home has 2 reviews.

Overall Experience
  • 0
  • 2
  • 0
  • 0
  • 0
Date Published
  • 2
  • 2
  • 2
  • 2
  • 0
Reviewer Connection to The Orchard Care Home
  • 1
  • 1
Total of 2, showing 1-2
Review from Michael S (Brother of Resident) published on 8 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
During a recent health issue involving my sister, the staff were quick to arrange a medical assessment with her GP and other medical services. This meant treatment was received quickly at the hospital, and my sister was able to return to The Orchard after a few days in hospital. I was very grateful
to the staff at the Orchard, the care for my sister has always been very good there.
Reply from Mariana, Manager at The Orchard Care Home

Thank you so much for your review, we really appreciate it.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M B (Sister of Resident) published on 8 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I find the Care Home my relative lives in to be run well and I happy with the Care they give them, a recent stay in hospital they dealt with very well and called the ambulance as they were concerned and kept us informed of everything while she was in.
My relative as been cared for there for the past
18 years and is very happy.
Reply from Mariana, Manager at The Orchard Care Home

Thank you so much for your review, we are very passionate and care about our service users.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.4 (8.417)

Overview of Review Score

The Review Score of 8.4 (8.417) out of 10 for The Orchard Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.1 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.292 for The Orchard Care Home is calculated as follows: ( (7 Excellents x 5) + (17 Goods x 4) ) ÷ 24 Ratings = 4.292
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.125 Points relating to the number of positive Reviews for The Orchard Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 6 registered maximum number of service users is 1.2, which has been reached with 2 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Jun 2024

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about The Orchard Care Home

What types of Care is The Orchard Care Home registered for?

Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Orchard Care Home have?

There are 6 Single Rooms.

What are the Facilities & Services at The Orchard Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Orchard Care Home to the centre of Nottingham?

6.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Orchard Care Home to verify any information. View our terms and conditions. The Orchard Care Home has an Basic Service - more info.