Submit a Review for East Croft Grange
Scaw Road, High Harrington, Workington, CA14 4LY
View full details of East Croft GrangeLatest Reviews for East Croft Grange
17 February 2026
I found all staff to be extremely friendly, engaging and responsive to requests. During my father's fortnight respite residency, he was shown care and attention at all times and a determined effort to make him feel comfortable in his new environment. I had every confidence that all his personal
needs and medication requirements were undertaken efficiently and diligently. In that fortnight, it personally gave me a calming peace of mind that he was in exactly the right place for his needs, and he came out a much stronger and healthier individual - all our hoped for expectations and outcomes were achieved for him. Deeply grateful to all care staff.
13 February 2026
My husband lived at ECG for almost two years. He had Alzheimer's and was very active. He was allowed the freedom to make it his home. The staff were his family and treated him with dignity, smiles and gentle care if he was difficult. A very professional team. Our family were allowed to visit any
time and always made welcome. The garden in summer was important, a nice social space. The dedicated nursing team who looked after him (and me) the weekend he died was incredible.
04 February 2026
Overall experience is excellent, the home is well run with excellent staff. We would like to be better informed if and when my mother is unwell, but in general, we have no complaints.
16 September 2025
My uncle has been resident in East Croft since the beginning of August having transferred from an inadequate, awful home. I can't speak highly enough of the staff and care they give him as there was nothing before. He is so much happier being there, joining in many of the activities, sitting out
when he's not sure but still enjoys watching the others. His room is lovely with a big window overlooking the garden. He had been outside for little walks when the weather is nice, something which he enjoys very much. He enjoys the food and there's always a choice. I can't speak highly enough of the facilities and especially the staff and the manager. I am very happy with this placement. It has taken all the worry out of things as I know he is well looked after and cared for. I would highly recommend East Croft to anyone looking for a care home for either themselves or a loved one.
05 September 2025
My mam receives the highest of care. The staff treat her like family. She is always happy when we visit. The staff also cared for my dad until he died in January this year. They cared for whole family during a very difficult time.
03 September 2025
My wife is a day client only. We looked at around 10 care homes and found East Croft Grange. The best. We have not been disappointed.
04 June 2025
My mam began living in East Croft Grange in February. I was very anxious about her going into care. I needn't of worried because management and staff at East Croft have been wonderful. They have supported us as a family through a very difficult time. My mams health and personality has improved. East
Croft makes you feel very welcome when visiting mam.
08 May 2025
From the resident was admitted in December 24 until she died March 25, we couldn't fault the care, the facilities, the food and entertainment all added to her contented stay. Ok the first couple of weeks, she was unsettled, but management advised this was normal, at first, she then settled into the
care system. Her medical needs were looked after to a very high level. The end of life care to the resident and myself was so compassionate, after she passed again staff treated her with dignity, respect and love.. For which i will always be thankful.
11 April 2025
Feel at ease when entering the care home.The staff are friendly and so helpful my father has Vascular Dementia. He is looking better and eating better also joining in with the good entertainment and signing. He was made a fuss of on his 94th birthday and cake, we all had a lovely time. Staff cannot
do enough for the people, well done.
11 April 2025
My granddad is very well looked after and since moving to the home he has become brighter and happier and enjoys the music and entertainment. The building and bedrooms have a very pleasant atmosphere with a bright and positive feel. Staff are attentive and caring and spend lots of time making sure
everyone is looked after and comfortable. Seeing your loved one struggle with dementia is very difficult, and it is such a huge relief knowing he is getting well cared for, and is safe and happy. Thank you all at East Croft.
09 April 2025
From the 1st home assessment to my mam going into the home we felt the support and care from the care team. It is such a difficult and emotional time putting your loved one into someone else's care. My mam as come on so much since being in the home. The care and stimulation from the activities seems
to have brought her out of herself and she is really relaxed and chatting more. We get feedback from the team and feel like we can ask anything to the staff.
09 April 2025
After my mother's husband died she was living alone, very depressed and unhappy. We took her to East Croft for a few day care sessions she really liked everything about it and told us she wanted to stay which we did. She's much happier and healthier now, and we are happy with that everything about
East Croft is excellent not a bad word to say about the place.
05 February 2025
My mum took up residence at East Croft Grange in December 2022. Sadly mum passed away this week. She was completely at home at East Croft Grange, constantly telling us how happy she was and how well looked after she was. All of the staff were great. A big thank you to all the carers who were so nice
with mum who suffered with dementia. A particular mention goes to the Care Home Manager, and the other cares with whom nothing was ever any trouble. This is a very top end care home managed and run by people who care completely. Thank you.
22 October 2024
Since arriving in late August my mother has settled in well and is thriving with all the care and attention. She is thoroughly enjoying the activities and the staff are always helpful. We are also always made to feel most welcome when visiting.
09 September 2024
I can finally settle now that my Dad is being taken care of. The staff in particular were amazing at putting my Dad at ease and helping him adjust to such a big change. I cannot thank or praise this place enough.
12 August 2024
This place is the perfect balance of well-run and friendly. The staff couldn't do enough for my husband, especially when he first went in. A truly unique place that deserves the high rating it has here and with the Care Quality Commission. The experience and care of the manager and the staff really
shine through and means that we have peace of mind, knowing he is being looked after. Being able to trust the people who are caring for someone close to you is crucial and we absolutely made the right choice going with East Croft. They seem able to handle many different and complex cases judging by the brilliant mix of residents.
10 August 2024
Absolutely amazing staff and service. From the first assessment when things had reached crisis point at home, to the settling in period and then into the day to day care, East Croft Grange have been outstanding. The manager and the staff including the carers have been an absolute godsend. They are
caring but straight talking and have gone out of their way to help my dad. If you are lucky enough to get a place here for a loved one I cannot recommend it highly enough.
05 April 2024
Friendly, well-staffed care home.
Residents are provided with their particular needs and are encouraged to take part in many activities that are usually arranged twice a day, five days a week.
Health problems seem to be reported early and acted upon. Medicine, basic care and dietary needs are well
managed.
We are very happy with the care Mam is receiving, and she seems to be more settled.
22 March 2024
East Croft Grange have been looking after my dad for a while now, he’s 83 and has dementia. The care he’s receiving is 10/10 and we can’t fault anything from the quality of his room to the daily activities, food quality etc. The staff are superb and nothing is any trouble.
19 January 2024
My wife and I are very satisfied with the care my mother has received while she has been a resident of Eastcroft Grange. The home is kept exceptionally clean and her room is lovely. All the carers go out of their way to help whenever they’re needed and seem to be genuinely interested in providing
the best care possible. The management keeps us well-informed regarding my mother’s wellbeing and is also friendly and very approachable. All in all, we think she is in the best possible place for her at this moment in time.
Latest Reviews for East Croft Grange
17 February 2026
I found all staff to be extremely friendly, engaging and responsive to requests. During my father's fortnight respite residency, he was shown care and attention at all times and a determined effort to make him feel comfortable in his new environment. I had every confidence that all his personal
needs and medication requirements were undertaken efficiently and diligently. In that fortnight, it personally gave me a calming peace of mind that he was in exactly the right place for his needs, and he came out a much stronger and healthier individual - all our hoped for expectations and outcomes were achieved for him. Deeply grateful to all care staff.
13 February 2026
My husband lived at ECG for almost two years. He had Alzheimer's and was very active. He was allowed the freedom to make it his home. The staff were his family and treated him with dignity, smiles and gentle care if he was difficult. A very professional team. Our family were allowed to visit any
time and always made welcome. The garden in summer was important, a nice social space. The dedicated nursing team who looked after him (and me) the weekend he died was incredible.
04 February 2026
Overall experience is excellent, the home is well run with excellent staff. We would like to be better informed if and when my mother is unwell, but in general, we have no complaints.
16 September 2025
My uncle has been resident in East Croft since the beginning of August having transferred from an inadequate, awful home. I can't speak highly enough of the staff and care they give him as there was nothing before. He is so much happier being there, joining in many of the activities, sitting out
when he's not sure but still enjoys watching the others. His room is lovely with a big window overlooking the garden. He had been outside for little walks when the weather is nice, something which he enjoys very much. He enjoys the food and there's always a choice. I can't speak highly enough of the facilities and especially the staff and the manager. I am very happy with this placement. It has taken all the worry out of things as I know he is well looked after and cared for. I would highly recommend East Croft to anyone looking for a care home for either themselves or a loved one.
05 September 2025
My mam receives the highest of care. The staff treat her like family. She is always happy when we visit. The staff also cared for my dad until he died in January this year. They cared for whole family during a very difficult time.
03 September 2025
My wife is a day client only. We looked at around 10 care homes and found East Croft Grange. The best. We have not been disappointed.
04 June 2025
My mam began living in East Croft Grange in February. I was very anxious about her going into care. I needn't of worried because management and staff at East Croft have been wonderful. They have supported us as a family through a very difficult time. My mams health and personality has improved. East
Croft makes you feel very welcome when visiting mam.
08 May 2025
From the resident was admitted in December 24 until she died March 25, we couldn't fault the care, the facilities, the food and entertainment all added to her contented stay. Ok the first couple of weeks, she was unsettled, but management advised this was normal, at first, she then settled into the
care system. Her medical needs were looked after to a very high level. The end of life care to the resident and myself was so compassionate, after she passed again staff treated her with dignity, respect and love.. For which i will always be thankful.
11 April 2025
Feel at ease when entering the care home.The staff are friendly and so helpful my father has Vascular Dementia. He is looking better and eating better also joining in with the good entertainment and signing. He was made a fuss of on his 94th birthday and cake, we all had a lovely time. Staff cannot
do enough for the people, well done.
11 April 2025
My granddad is very well looked after and since moving to the home he has become brighter and happier and enjoys the music and entertainment. The building and bedrooms have a very pleasant atmosphere with a bright and positive feel. Staff are attentive and caring and spend lots of time making sure
everyone is looked after and comfortable. Seeing your loved one struggle with dementia is very difficult, and it is such a huge relief knowing he is getting well cared for, and is safe and happy. Thank you all at East Croft.
09 April 2025
From the 1st home assessment to my mam going into the home we felt the support and care from the care team. It is such a difficult and emotional time putting your loved one into someone else's care. My mam as come on so much since being in the home. The care and stimulation from the activities seems
to have brought her out of herself and she is really relaxed and chatting more. We get feedback from the team and feel like we can ask anything to the staff.
09 April 2025
After my mother's husband died she was living alone, very depressed and unhappy. We took her to East Croft for a few day care sessions she really liked everything about it and told us she wanted to stay which we did. She's much happier and healthier now, and we are happy with that everything about
East Croft is excellent not a bad word to say about the place.
05 February 2025
My mum took up residence at East Croft Grange in December 2022. Sadly mum passed away this week. She was completely at home at East Croft Grange, constantly telling us how happy she was and how well looked after she was. All of the staff were great. A big thank you to all the carers who were so nice
with mum who suffered with dementia. A particular mention goes to the Care Home Manager, and the other cares with whom nothing was ever any trouble. This is a very top end care home managed and run by people who care completely. Thank you.
22 October 2024
Since arriving in late August my mother has settled in well and is thriving with all the care and attention. She is thoroughly enjoying the activities and the staff are always helpful. We are also always made to feel most welcome when visiting.
09 September 2024
I can finally settle now that my Dad is being taken care of. The staff in particular were amazing at putting my Dad at ease and helping him adjust to such a big change. I cannot thank or praise this place enough.
12 August 2024
This place is the perfect balance of well-run and friendly. The staff couldn't do enough for my husband, especially when he first went in. A truly unique place that deserves the high rating it has here and with the Care Quality Commission. The experience and care of the manager and the staff really
shine through and means that we have peace of mind, knowing he is being looked after. Being able to trust the people who are caring for someone close to you is crucial and we absolutely made the right choice going with East Croft. They seem able to handle many different and complex cases judging by the brilliant mix of residents.
10 August 2024
Absolutely amazing staff and service. From the first assessment when things had reached crisis point at home, to the settling in period and then into the day to day care, East Croft Grange have been outstanding. The manager and the staff including the carers have been an absolute godsend. They are
caring but straight talking and have gone out of their way to help my dad. If you are lucky enough to get a place here for a loved one I cannot recommend it highly enough.
05 April 2024
Friendly, well-staffed care home.
Residents are provided with their particular needs and are encouraged to take part in many activities that are usually arranged twice a day, five days a week.
Health problems seem to be reported early and acted upon. Medicine, basic care and dietary needs are well
managed.
We are very happy with the care Mam is receiving, and she seems to be more settled.
22 March 2024
East Croft Grange have been looking after my dad for a while now, he’s 83 and has dementia. The care he’s receiving is 10/10 and we can’t fault anything from the quality of his room to the daily activities, food quality etc. The staff are superb and nothing is any trouble.
19 January 2024
My wife and I are very satisfied with the care my mother has received while she has been a resident of Eastcroft Grange. The home is kept exceptionally clean and her room is lovely. All the carers go out of their way to help whenever they’re needed and seem to be genuinely interested in providing
the best care possible. The management keeps us well-informed regarding my mother’s wellbeing and is also friendly and very approachable. All in all, we think she is in the best possible place for her at this moment in time.