East Croft Grange

Scaw Road, High Harrington, Workington CA14 4LY
Review Us
9.8 55 Reviews
  • East Croft Grange, Workington
East Croft Grange provides tailored care packages within an environment organised to respect the personal freedoms of residents, as well as an active and interesting lifestyle.

The aim of an experienced care team is to enable all clients to achieve a satisfying retirement, free from anxieties that daily care and security needs might lead to.

Carers are skilled in dementia care, while the home is well-located for those hoping to access to local amenities and community life.
Show East Croft Grange on the Map

Care Provided by East Croft Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1515
  • Self-Funded Residential Dementia Care: from £1515
  • RESPITE Self-Funded Residential Care: from £1515
  • RESPITE Self-Funded Residential Dementia Care: from £1515

Hairdressing and chiropody are excluded from these fees.

The price(s) shown are provided by the care home. Contact East Croft Grange for full pricing details and T&Cs.

Contact East Croft Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact East Croft Grange to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rachelle Greenwell (Manager)

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are welcome at all times; however, they kindly ask that you avoid visiting during meal times

Parking

  • Plenty of parking on site

East Croft Grange Reviews (55)

9.8

East Croft Grange has a Review Score of 9.8 (9.832) out of 10, based on 23 reviews in the last 2 years.
Over all time East Croft Grange has 55 reviews.

Overall Experience
  • 43
  • 12
  • 0
  • 0
  • 0
Date Published
  • 55
  • 9
  • 12
  • 23
  • 32
Reviewer Connection to East Croft Grange
  • 22
  • 18
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 55, showing 1-20
Review from P R (Respite Resident) published on 25 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was in the East Croft Grange for two weeks for respite and received very good care. Everyone was kind and helpful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mat H (Son of Resident) published on 24 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are really attentive to the residents' needs and treat them all as individuals, with their specific needs. Staff have lots of patience and respond to my dad's needs with care and good humour.
Reply from Rachelle Greenwell, Registered Manager at East Croft GrangeThank you for your lovely review . I will pass this on to our team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret P (Wife of Resident) published on 24 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been given such great care by wonderful staff during his respite care.
Reply from Rachelle Greenwell, Registered Manager at East Croft Grangethank you for the lovely review . I will certainly pass this on to our staff team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S M (Daughter of Resident) published on 18 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find Eastcroft to be a warm, welcoming home from home. The lovely staff, who treat everyone with kindness and respect, are always on hand to help and assist. It is a safe, happy environment set in beautiful grounds. Residents can often be found sat out front in the sun, by the water fountain, ice
cream in hand. Like many people, I never thought I would have a parent that ended up in a care home but I am forever grateful that it turned out to be Eastcroft.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E B (Sister-in-law of Resident) published on 1 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Eastcroft Grange provides a very welcoming environment as soon as you enter the front door. The staff are caring and courteous, whatever their grades. The meals provided are varied, tasty and much enjoyed. I am always offered as a visitor a refreshment to enjoy a cuppa with my relative, normality. The
residents are treated with respect, and lovely to see them mingling, whatever their limitations are. It is a pleasure to visit Eastcroft and leave knowing my relative is in a safe, caring home. Well done, one and all at Eastcroft.
Reply from Rachelle Greenwell, Registered Manager at East Croft GrangeThank you for a wonderful review I will pass this on to our staff team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lisa M (Niece of Resident) published on 13 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle went for emergency respite to east croft and from the moment we called they couldnt do enough to help. The process of admission was made easy and well explained. Extending was never an issue and each time we popped in my uncle was immaculately turned out and happy.


Having extended his respite

my uncle sadly passed away in the home, the care given to him and us at this time has been exceptional.
It was obvious he was treated with genuine care and compassion and as an individual.


As a family we will never be able to explain how much comfort it brought us knowing he spent what turned out to be his last few weeks in such warm and caring surroundings, supported by staff who openly cared.


I would have no hesitation in recommending east croft to anybody and its a credit to the staff who all work there.

Reply from Rachelle Greenwell, Registered Manager at East Croft GrangeThank you for the lovely words. Your uncle was a lovely man and it was our pleasure to care for him .I have passed these comments on to our staff team .
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sarah P (Daughter of Resident) published on 17 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found all staff to be extremely friendly, engaging and responsive to requests. During my father's fortnight respite residency, he was shown care and attention at all times and a determined effort to make him feel comfortable in his new environment. I had every confidence that all his personal needs
and medication requirements were undertaken efficiently and diligently. In that fortnight, it personally gave me a calming peace of mind that he was in exactly the right place for his needs, and he came out a much stronger and healthier individual - all our hoped for expectations and outcomes were achieved for him. Deeply grateful to all care staff.
Reply from Rachelle Greenwell, Registered Manager at East Croft GrangeThank you for the wonderful review . I will pass this on to our team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Elaine C (Wife of Resident) published on 13 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband lived at ECG for almost two years. He had Alzheimer's and was very active. He was allowed the freedom to make it his home. The staff were his family and treated him with dignity, smiles and gentle care if he was difficult. A very professional team. Our family were allowed to visit any time
and always made welcome. The garden in summer was important, a nice social space. The dedicated nursing team who looked after him (and me) the weekend he died was incredible.
Reply from Rachelle Greenwell, Registered Manager at East Croft GrangeThank you for this lovely review. He was an absolute pleasure to look after and we miss him dearly. I will pass on these kind words to our team .
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D F (Son of Resident) published on 4 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall experience is excellent, the home is well run with excellent staff. We would like to be better informed if and when my mother is unwell, but in general, we have no complaints.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dot W (Power of Attorney of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle has been resident in East Croft since the beginning of August having transferred from an inadequate, awful home. I can't speak highly enough of the staff and care they give him as there was nothing before. He is so much happier being there, joining in many of the activities, sitting out when
he's not sure but still enjoys watching the others. His room is lovely with a big window overlooking the garden. He had been outside for little walks when the weather is nice, something which he enjoys very much. He enjoys the food and there's always a choice. I can't speak highly enough of the facilities and especially the staff and the manager. I am very happy with this placement. It has taken all the worry out of things as I know he is well looked after and cared for. I would highly recommend East Croft to anyone looking for a care home for either themselves or a loved one.
Reply from Rachelle Greenwell, Registered Manager at East Croft GrangeThank you so much for the wonderful comments. I will pass these on to our staff team , who are so caring and passionate about their jobs at East Croft.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Helen M (Daughter of Resident) published on 5 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam receives the highest of care. The staff treat her like family. She is always happy when we visit. The staff also cared for my dad until he died in January this year. They cared for whole family during a very difficult time.
Reply from Rachelle Greenwell, Registered Manager at East Croft GrangeThank you for your lovely comments. I will pass these on to all of our staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gordon S (Husband of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife is a day client only. We looked at around 10 care homes and found East Croft Grange. The best. We have not been disappointed.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jacqueline C (Daughter of Resident) published on 4 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam began living in East Croft Grange in February. I was very anxious about her going into care. I needn't of worried because management and staff at East Croft have been wonderful. They have supported us as a family through a very difficult time. My mams health and personality has improved. East
Croft makes you feel very welcome when visiting mam.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M C (Niece of Resident) published on 8 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the resident was admitted in December 24 until she died March 25, we couldn't fault the care, the facilities, the food and entertainment all added to her contented stay. Ok the first couple of weeks, she was unsettled, but management advised this was normal, at first, she then settled into the
care system. Her medical needs were looked after to a very high level. The end of life care to the resident and myself was so compassionate, after she passed again staff treated her with dignity, respect and love.. For which i will always be thankful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C H (Daughter of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Feel at ease when entering the care home.The staff are friendly and so helpful my father has Vascular Dementia. He is looking better and eating better also joining in with the good entertainment and signing. He was made a fuss of on his 94th birthday and cake, we all had a lovely time. Staff cannot
do enough for the people, well done.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C H (Granddaughter of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My granddad is very well looked after and since moving to the home he has become brighter and happier and enjoys the music and entertainment. The building and bedrooms have a very pleasant atmosphere with a bright and positive feel. Staff are attentive and caring and spend lots of time making sure everyone
is looked after and comfortable. Seeing your loved one struggle with dementia is very difficult, and it is such a huge relief knowing he is getting well cared for, and is safe and happy. Thank you all at East Croft.
Reply from Rachelle Greenwell, Registered Manager at East Croft GrangeThank you for such kind words. I will pass these on to our fabulous staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H L (Son of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the 1st home assessment to my mam going into the home we felt the support and care from the care team. It is such a difficult and emotional time putting your loved one into someone else's care. My mam as come on so much since being in the home. The care and stimulation from the activities seems
to have brought her out of herself and she is really relaxed and chatting more. We get feedback from the team and feel like we can ask anything to the staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul H (Son of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After my mother's husband died she was living alone, very depressed and unhappy. We took her to East Croft for a few day care sessions she really liked everything about it and told us she wanted to stay which we did. She's much happier and healthier now, and we are happy with that everything about East
Croft is excellent not a bad word to say about the place.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Howard F (Son of Resident) published on 5 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum took up residence at East Croft Grange in December 2022. Sadly mum passed away this week. She was completely at home at East Croft Grange, constantly telling us how happy she was and how well looked after she was. All of the staff were great. A big thank you to all the carers who were so nice
with mum who suffered with dementia. A particular mention goes to the Care Home Manager, and the other cares with whom nothing was ever any trouble. This is a very top end care home managed and run by people who care completely. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from V B (Daughter of Resident) published on 22 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since arriving in late August my mother has settled in well and is thriving with all the care and attention. She is thoroughly enjoying the activities and the staff are always helpful. We are also always made to feel most welcome when visiting.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.832)

Overview of Review Score

The Review Score of 9.8 (9.832) out of 10 for East Croft Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.832 for East Croft Grange is calculated as follows: ( (236 Excellents x 5) + (30 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 274 Ratings = 4.832
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for East Croft Grange is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (1)

No image found

Rachelle Greenwell

Job Title: Home Manager Joined: 2018

Rachelle joined the company in 2018, having previously managed other care homes in Cumbria. She has been a registered nurse since 2005, specialising in learning disabilities.

Frequently Asked Questions about East Croft Grange

What types of Care is East Croft Grange registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does East Croft Grange have?

There are 31 Single Rooms.

What are the Facilities & Services at East Croft Grange?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is East Croft Grange to the centre of Workington?

1.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact East Croft Grange to verify any information. View our terms and conditions. East Croft Grange has an Enhanced Service - more info.