What types of Care is East Croft Grange registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at East Croft Grange?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is East Croft Grange to the centre of Workington?

1.8 mile(s) as the crow flies, distance by road may be significantly further.

East Croft Grange care home, Scaw Road, High Harrington, Workington, Cumbria CA14 4LY

Review from Dot W (Power of Attorney of Resident) published on 16 September 2025 Submitted via Website • Report

Overall Experience

My uncle has been resident in East Croft since the beginning of August having transferred from an inadequate, awful home. I can't speak highly enough of the staff and care they give him as there was nothing before. He is so much happier being there, joining in many of the activities, sitting out when

he's not sure but still enjoys watching the others. His room is lovely with a big window overlooking the garden. He had been outside for little walks when the weather is nice, something which he enjoys very much. He enjoys the food and there's always a choice. I can't speak highly enough of the facilities and especially the staff and the manager. I am very happy with this placement. It has taken all the worry out of things as I know he is well looked after and cared for. I would highly recommend East Croft to anyone looking for a care home for either themselves or a loved one.

Reply from Rachelle Greenwell, Registered Manager at East Croft Grange

Thank you so much for the wonderful comments. I will pass these on to our staff team , who are so caring and passionate about their jobs at East Croft.

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Review from Helen M (Daughter of Resident) published on 5 September 2025 Submitted via Postal Card • Report

Overall Experience

My mam receives the highest of care. The staff treat her like family. She is always happy when we visit. The staff also cared for my dad until he died in January this year. They cared for whole family during a very difficult time.

Reply from Rachelle Greenwell, Registered Manager at East Croft Grange

Thank you for your lovely comments. I will pass these on to all of our staff.

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Review from Gordon S (Husband of Resident) published on 3 September 2025 Submitted via Postal Card • Report

Overall Experience

My wife is a day client only. We looked at around 10 care homes and found East Croft Grange. The best. We have not been disappointed.

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Review from Jacqueline C (Daughter of Resident) published on 4 June 2025 Submitted via Postal Card • Report

Overall Experience

My mam began living in East Croft Grange in February. I was very anxious about her going into care. I needn't of worried because management and staff at East Croft have been wonderful. They have supported us as a family through a very difficult time. My mams health and personality has improved. East

Croft makes you feel very welcome when visiting mam.

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Review from M C (Niece of Resident) published on 8 May 2025 Submitted via Website • Report

Overall Experience

From the resident was admitted in December 24 until she died March 25, we couldn't fault the care, the facilities, the food and entertainment all added to her contented stay. Ok the first couple of weeks, she was unsettled, but management advised this was normal, at first, she then settled into the

care system. Her medical needs were looked after to a very high level. The end of life care to the resident and myself was so compassionate, after she passed again staff treated her with dignity, respect and love.. For which i will always be thankful.

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Review from C H (Daughter of Resident) published on 11 April 2025 Submitted via Postal Card • Report

Overall Experience

Feel at ease when entering the care home.The staff are friendly and so helpful my father has Vascular Dementia. He is looking better and eating better also joining in with the good entertainment and signing. He was made a fuss of on his 94th birthday and cake, we all had a lovely time. Staff cannot

do enough for the people, well done.

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Review from C H (Granddaughter of Resident) published on 11 April 2025 Submitted via Postal Card • Report

Overall Experience

My granddad is very well looked after and since moving to the home he has become brighter and happier and enjoys the music and entertainment. The building and bedrooms have a very pleasant atmosphere with a bright and positive feel. Staff are attentive and caring and spend lots of time making sure everyone

is looked after and comfortable. Seeing your loved one struggle with dementia is very difficult, and it is such a huge relief knowing he is getting well cared for, and is safe and happy. Thank you all at East Croft.

Reply from Rachelle Greenwell, Registered Manager at East Croft Grange

Thank you for such kind words. I will pass these on to our fabulous staff.

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Review from H L (Son of Resident) published on 9 April 2025 Submitted via Postal Card • Report

Overall Experience

From the 1st home assessment to my mam going into the home we felt the support and care from the care team. It is such a difficult and emotional time putting your loved one into someone else's care. My mam as come on so much since being in the home. The care and stimulation from the activities seems

to have brought her out of herself and she is really relaxed and chatting more. We get feedback from the team and feel like we can ask anything to the staff.

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Review from Paul H (Son of Resident) published on 9 April 2025 Submitted via Postal Card • Report

Overall Experience

After my mother's husband died she was living alone, very depressed and unhappy. We took her to East Croft for a few day care sessions she really liked everything about it and told us she wanted to stay which we did. She's much happier and healthier now, and we are happy with that everything about East

Croft is excellent not a bad word to say about the place.

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Review from Howard F (Son of Resident) published on 5 February 2025 Submitted via Website • Report

Overall Experience

My mum took up residence at East Croft Grange in December 2022. Sadly mum passed away this week. She was completely at home at East Croft Grange, constantly telling us how happy she was and how well looked after she was. All of the staff were great. A big thank you to all the carers who were so nice

with mum who suffered with dementia. A particular mention goes to the Care Home Manager, and the other cares with whom nothing was ever any trouble. This is a very top end care home managed and run by people who care completely. Thank you.

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Review from V B (Daughter of Resident) published on 22 October 2024 Submitted via Website • Report

Overall Experience

Since arriving in late August my mother has settled in well and is thriving with all the care and attention. She is thoroughly enjoying the activities and the staff are always helpful. We are also always made to feel most welcome when visiting.

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Review from Stuart B (Son of Resident) published on 9 September 2024 Submitted via Website • Report

Overall Experience

I can finally settle now that my Dad is being taken care of. The staff in particular were amazing at putting my Dad at ease and helping him adjust to such a big change. I cannot thank or praise this place enough.

Reply from Rachelle Greenwell, Registered Manager at East Croft Grange

Thank you for your review. I will pass this on to our fabulous team

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Review from E B (Wife of Resident) published on 12 August 2024 Submitted via Website • Report

Overall Experience

This place is the perfect balance of well-run and friendly. The staff couldn't do enough for my husband, especially when he first went in. A truly unique place that deserves the high rating it has here and with the Care Quality Commission. The experience and care of the manager and the staff really

shine through and means that we have peace of mind, knowing he is being looked after. Being able to trust the people who are caring for someone close to you is crucial and we absolutely made the right choice going with East Croft. They seem able to handle many different and complex cases judging by the brilliant mix of residents.

Reply from Alister Cook, Director at East Croft Grange

Thank you for your kind words which will be seen by the staff and management. At all our care homes we strive for a truly person-centred and holistic approach to our residents, something many…read more

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Review from Steve B (Son of Resident) published on 10 August 2024 Submitted via Website • Report

Overall Experience

Absolutely amazing staff and service. From the first assessment when things had reached crisis point at home, to the settling in period and then into the day to day care, East Croft Grange have been outstanding. The manager and the staff including the carers have been an absolute godsend. They are caring

but straight talking and have gone out of their way to help my dad. If you are lucky enough to get a place here for a loved one I cannot recommend it highly enough.

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Review from Steven H (Son of Resident) published on 5 April 2024 Submitted via Website • Report

Overall Experience

Friendly, well-staffed care home.
Residents are provided with their particular needs and are encouraged to take part in many activities that are usually arranged twice a day, five days a week.
Health problems seem to be reported early and acted upon. Medicine, basic care and dietary needs are well

managed.
We are very happy with the care Mam is receiving, and she seems to be more settled.

Reply from Alister Cook, Director at East Croft Grange

Thank you for taking the time to review our home; we would love to discuss the areas where we failed to receive five stars.

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Review from Paul C (Son of Resident) published on 22 March 2024 Submitted via Website • Report

Overall Experience

East Croft Grange have been looking after my dad for a while now, he’s 83 and has dementia. The care he’s receiving is 10/10 and we can’t fault anything from the quality of his room to the daily activities, food quality etc. The staff are superb and nothing is any trouble.

Reply from Alister Cook, Director at East Croft Grange

Thank you so much for taking the time to post a review.

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Review from Michael T (Son of Resident) published on 19 January 2024 Submitted via Website • Report

Overall Experience

My wife and I are very satisfied with the care my mother has received while she has been a resident of Eastcroft Grange. The home is kept exceptionally clean and her room is lovely. All the carers go out of their way to help whenever they’re needed and seem to be genuinely interested in providing the

best care possible. The management keeps us well-informed regarding my mother’s wellbeing and is also friendly and very approachable. All in all, we think she is in the best possible place for her at this moment in time.

Reply from Alister Cook, Director at East Croft Grange

Thank you so much for your kind words. This review will be seen by management and staff and it is so nice that you have taken the time to express your gratitude.

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Review from Richard T (Son of Resident) published on 12 January 2024 Submitted via Website • Report

Overall Experience

The home is well run and the staff are always welcoming and friendly. Meals are good and residents are well cared for. The home is very clean and well looked after but value for money is lacking as £1200 per week is quite excessive after my mam has worked all her life and this is her reward.

Reply from Alister Cook, Director at East Croft Grange

We are a little bit perplexed by this review as we don't charge this rate for any room as yet. Our building has character and therefore fees needs to be higher than larger, impersonal care homes. We…read more

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Review from J L (Daughter of Resident) published on 12 January 2024 Submitted via Website • Report

Overall Experience

Due to family illness, we had to find my father a care home very quickly.
East Croft could not have been any more helpful and welcoming.
The home has such a welcoming atmosphere and appears just like any normal home.
The staff are second to none, supporting both residents and family. I was able

to call anytime to check on my father.
There is always something going on as well; I’m not sure if they have an actives coordinated, but there are things to do, quizzes and singers.
My father is 92 and has smoked a pipe since his youth - they don’t bat an eyelid. When he asked, they got his pipe and went outside with him.
The rooms are well-furnished and spacious, and there is a lift to the upper floor.
I would recommend this care home with no problem.

Reply from Alister Cook, Director at East Croft Grange

Thank you for your positive comments; I will make sure the team has been made aware. Please let us know how we can improve our food and drink offerings.

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Review from Helen D (Daughter of Resident) published on 28 December 2023 Submitted via Website • Report

Overall Experience

The staff are welcoming, friendly and professional. That professionalism continues with the management and external visitors who come in to entertain or work with residents. There is a comprehensive plan for home improvements, maintenance and the residents are kept informed about them. I felt unable

to give the food five stars as I’m only aware of what the snacks and sundries are but I can say my father never says he’s hungry. I would definitely recommend this home to others requiring care.