East Croft Grange

The staff and management are excellent. My mum has settled in East Croft Grange really well and is happy there. The whole building has been refurbished and looks so much brighter. The food is very good and there is always a choice. The manager has improved the morale of the staff and also the residents.

East Croft Grange is a very clean and pleasant environment. The recent refurbishment and decoration has made a huge improvement. Mam's room is excellent and she is very settled there. Her care is very good and she has grown fond of certain carers who understand her dementia needs. It was difficult for the family to admit Mam to care but the manager and staff have been very understanding and supportive. I am very keen for Mam to retain her dignity and receive personal care from female staff. I also want to make sure she wears her own clothes and not others, so I have labelled them for her.

Happy that my mother seems happy, well, tidy and well looked after, tidy appearance. The ratings aren't easy to answer in the current situation as we are limited to the conservatory but nevertheless everything seems ok. Always greeted nicely by the staff.

and pleasant surroundings is immense.

The care home facilities are always immaculate. The residents have lots of activities organised to keep them busy and entertained. The routine is consistent, which is good especially as Mam has Parkinson's disease. Staff are pleasant and the manager has been very helpful in all aspects of care and advice. I would like to see the staff socialise more with residents, developing conversations as they are often sat or stood disengaged when not attending to residents.

I am the daughter-in-law of a lady in East Croft Grange and I can't thank the management and staff enough for their care. First Class.

Very good care given to my mother-in-law. Her needs have been assessed appropriately and she has settled in well in her new home.

Mam has been in East Croft Grange two years plus. She's happy enough, so as a family we're happy as well. The staff are all lovely, helpful and nothing is too much trouble for them.

Mam is looked after to a very high standard, the care home always feels homely. The staff are always welcoming to family and friends.

I always said I would never know my mother to be put in a care home, however, that decision was taken out of my hands, and as the weeks and months passed my fears quickly disappeared because of the love and care my mother receives.

No problems with the care home. Everyone is very nice.

I am very happy with all the care my mother receives at East Croft Grange. I am most impressed by the attitude and thoughtfulness of all the staff in the garden wing.

My mother has been in care for 12 years. She has been a resident at East Croft since 2012 and during that time she has received an excellent quality of care. She suffers from dementia and has deteriorated to a point where she now is bedridden and unable to do anything for herself and is totally reliable on the care staff. A new manager took over approximately 2 years ago. The improvements she has made to the daily running of the home can only be described as outstanding. East Croft has got to be one of the best run care homes in Cumbria. Highly recommended.

My wife was diagnosed as having vascular dementia in March 2009. We managed to cope with the condition until the summer of 2016. She then started to wander around the house during the night and sleeping during the daytime. On one occasion she managed to walk out of a day care centre and was missing for 2 hours during frosty weather. Luckily a motorist saw her and took her to a police station. The family decided that it was time to consider residential care home facilities for her safety and my peace of mind. I've visited 5 homes within easy reach for visiting before opting for East Croft Grange after experiencing a taster day.

Mam has been in East Croft Grange for two and a half years and has always been cared for in a very respectful and loving way. I cannot find any faults with her care in any way and I always recommend the home whenever asked about it. I am so thankful we found a good place for mam to go to.

My mother has been a resident at Eastcroft for 9 months. She has settled extremely well. She has dementia and her needs are cared for in an excellent manner. All staff are very open and approachable. The care given is very individual to her needs. Residents are integrated in a very sensitive manner. The unit in which she is cared for is excellent in every aspect of dementia care.