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The aim of an experienced care team is to enable all clients to achieve a satisfying retirement, free from anxieties that daily care and security needs might lead to.
Carers are skilled in dementia care, while the home is well-located for those hoping to access to local amenities and community life.
Care Provided by East Croft Grange
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 31 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees are shaped by: the comfort of your chosen room and the level of support that best fits your individual needs. This ensures you only ever pay for the care and space that are right for you. Fees quoted are for guidance only. All fees are subject to an individual care needs assessment and the type of room chosen.
The price(s) shown are provided by the care home. Contact East Croft Grange for full pricing details and T&Cs.
Contact East Croft Grange to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Brancaster Care Homes Ltd
- Private Owned
Person in charge
- Rachelle Greenwell (Manager)
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 2
Room Information
- Single Rooms (31)
Visiting
- Visitors are welcome at all times; however, they kindly ask that you avoid visiting during meal times
Parking
- Plenty of parking on site
East Croft Grange Reviews (55)
East Croft Grange has a Review Score of 9.8 (9.816) out of 10, based on 21 reviews in the last 2 years.
Over all time East Croft Grange has 55 reviews.
I can finally settle now that my Dad is being taken care of. The staff in particular were amazing at putting my Dad at ease and helping him adjust to such a big change. I cannot thank or praise this place enough.
Thank you for your review. I will pass this on to our fabulous team
This place is the perfect balance of well-run and friendly. The staff couldn't do enough for my husband, especially when he first went in. A truly unique place that deserves the high rating it has here and with the Care Quality Commission. The experience and care of the manager and the staff really shine through and means that we have peace of mind, knowing he is being looked after. Being able to trust the people who are caring for someone close to you is crucial and we absolutely made the right choice going with East Croft. They seem able to handle many different and complex cases judging by the brilliant mix of residents.
Thank you for your kind words which will be seen by the staff and management. At all our care homes we strive for a truly person-centred and holistic approach to our residents, something many providers purport to offer, but what truly underpins our whole ethos. It's so nice when this is noticed and someone kindly takes the time to acknowledge all the individuals who make this possible. Thank you!
Absolutely amazing staff and service. From the first assessment when things had reached crisis point at home, to the settling in period and then into the day to day care, East Croft Grange have been outstanding. The manager and the staff including the carers have been an absolute godsend. They are caring but straight talking and have gone out of their way to help my dad. If you are lucky enough to get a place here for a loved one I cannot recommend it highly enough.
Residents are provided with their particular needs and are encouraged to take part in many activities that are usually arranged twice a day, five days a week.
Health problems seem to be reported early and acted upon. Medicine, basic care and dietary needs are well managed.
We are very happy with the care Mam is receiving, and she seems to be more settled.
Thank you for taking the time to review our home; we would love to discuss the areas where we failed to receive five stars.
East Croft Grange have been looking after my dad for a while now, he’s 83 and has dementia. The care he’s receiving is 10/10 and we can’t fault anything from the quality of his room to the daily activities, food quality etc. The staff are superb and nothing is any trouble.
Thank you so much for taking the time to post a review.
My wife and I are very satisfied with the care my mother has received while she has been a resident of Eastcroft Grange. The home is kept exceptionally clean and her room is lovely. All the carers go out of their way to help whenever they’re needed and seem to be genuinely interested in providing the best care possible. The management keeps us well-informed regarding my mother’s wellbeing and is also friendly and very approachable. All in all, we think she is in the best possible place for her at this moment in time.
Thank you so much for your kind words. This review will be seen by management and staff and it is so nice that you have taken the time to express your gratitude.
The home is well run and the staff are always welcoming and friendly. Meals are good and residents are well cared for. The home is very clean and well looked after but value for money is lacking as £1200 per week is quite excessive after my mam has worked all her life and this is her reward.
We are a little bit perplexed by this review as we don't charge this rate for any room as yet. Our building has character and therefore fees needs to be higher than larger, impersonal care homes. We also ensure that staff levels are at a much higher ratio than equivalent-sized homes. I am also...
East Croft could not have been any more helpful and welcoming.
The home has such a welcoming atmosphere and appears just like any normal home.
The staff are second to none, supporting both residents and family. I was able to call anytime to check on my father.
There is always something going on as well; I’m not sure if they have an actives coordinated, but there are things to do, quizzes and singers.
My father is 92 and has smoked a pipe since his youth - they don’t bat an eyelid. When he asked, they got his pipe and went outside with him.
The rooms are well-furnished and spacious, and there is a lift to the upper floor.
I would recommend this care home with no problem.
Thank you for your positive comments; I will make sure the team has been made aware. Please let us know how we can improve our food and drink offerings.
The staff are welcoming, friendly and professional. That professionalism continues with the management and external visitors who come in to entertain or work with residents. There is a comprehensive plan for home improvements, maintenance and the residents are kept informed about them. I felt unable to give the food five stars as I’m only aware of what the snacks and sundries are but I can say my father never says he’s hungry. I would definitely recommend this home to others requiring care.
My mum has been made to feel very welcome during her short-term care visit. A choice of food has been offered to her daily, which has been enjoyed by her. Care staff have looked after her and provided appropriate care for her needs. Staff have shown an interest in her life and family. This stay was quickly arranged for her safety and all the above helped her to be comfortable with this. Mum has decided this is the care she needs from now on at ninety-five. It was a big decision for her, as she is a very private and independent person who has a quiet life. So, we gave her a choice of another placement within the same company. Mum has decided to move to the other home, to be nearer to my sister and to live her life the way she has chosen. Thank you to all who contributed to this.
Thank you for your review. We loved having your mum and she was so happy with her care.
My mam went to East Croft Grange from hospital for four weeks respite. After, she did not feel confident returning to her own home. She felt safe and was well looked after at East Croft, so made the decision to make it her permanent home. I can not recommend this home enough; the staff were friendly, attentive, made person-centred care a priority and were very supportive to my mam and the family. It was very well managed and the staff went above and beyond. I can not thank them enough for what they did for my mam and us as a family.
Thank you so much for the kind words, it was our pleasure to care for your mum.
Mam went into East Croft for 4 weeks respite with the intention of returning home but felt so well cared for she decided to stay. Mam feels secure, safe and very comfortable here and is enjoying the food. Her room is lovely and she has now made it home. I am so pleased that Mam has settled here. I am very reassured that Mam is safe and happy here.
I cannot praise the management and staff of this care home enough! The manager's ‘can do’ attitude was truly refreshing, she really stepped in to support us when we had nowhere else to turn. Every member of staff I have dealt with has been kind and respectful and are well informed of my uncle's health issues. There’s always something for the residents to do with a full calendar of activities. Our uncle has only been at the home for a few weeks but we can already see a huge difference in him. His quality of life has improved so much and it’s nice to see him smiling again. We can sleep easy knowing he is safe and happy.
Thank you so much for your kind words. The staff group work so hard to create a homely environment, it’s nice for them to be appreciated.
East Croft is by far the best in the area. I have worked in a lot of homes as a hairdresser and find that East Croft is definitely far superior to them all. The care, compassion, food, staff, cleanliness is second to none. We as a family are so happy with our mother's care and everything that goes with it. Just the best.
This was my first visit since the covid restrictions were introduced in 2020. The home felt very safe. Dad was very well and comfortable - a credit to the staff and carers - thank you.
Thank you for your kind words. Our hardworking team will be grateful.
My mother has been a resident at East Croft Grange for over 4 years. I have never had any concerns regarding her care, the previous manager and staff were all kind and caring. During lockdown keeping us in contact with video calls. The new manager and staff, although I was worried at first, have proved to be equally as excellent. In fact, the manager at the moment is much more down-to-earth, open, honest, and friendly. Residents there are extremely lucky to have the best care. I would recommend East Croft Grange to anyone wanting a family member cared for.
Dad has been in Eastcroft for over 3 years. He has received excellent care the whole time. He is happy, content, clean, well-fed, and treated with respect. The rooms, corridors, etc were looking tired but are now bright and welcoming as the decorating is in progress. The staff are good with all the residents, very patient, and treat them with dignity. They are given the choice of where they spend their day and not lined up in lounges facing each other (which I experienced with my mother in a different home).
Mum is very happy at East Croft with the staff demonstrating excellent care and making efforts to ensure Mum is made happy. Recent redecorations of the property have brightened the rooms, making them more welcoming.
East Croft Grange is a beautifully appointed period residential home where my mam has been a resident for the past 18 months. It is kept exceptionally clean and comfortable. The management and staff are all lovely and work extremely hard, and although I believe that they are short-staffed a lot of the time, I believe they all do their jobs to the very highest of standards under extremely difficult and unprecedented times.
The staff and management are excellent. My mum has settled in East Croft Grange really well and is happy there. The whole building has been refurbished and looks so much brighter. The food is very good and there is always a choice. The manager has improved the morale of the staff and also the residents.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 December 2019Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for East Croft Grange.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for East Croft Grange.
Accreditations
There are no accreditations posted yet for East Croft Grange.
Meet the Team (1)

Rachelle joined the company in 2018, having previously managed other care homes in Cumbria. She has been a registered nurse since 2005, specialising in learning disabilities.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact East Croft Grange to verify any information. View our terms and conditions. East Croft Grange has an Enhanced Service -more info.