Care Homes Owned by Brancaster Care Homes Ltd

My husband received excellent care while in East croft. The staff without exception, were wonderful with him and also to me when he died peacefully in the Home.

My husband went in this care home. The staff was amazing couldn't do enough for him and me as well I think his room needed spruce up but thats all and food if he didn't want whats on menu they would do him something else great in every way.

I have really enjoyed my stay at Pexton Grange. I was a little wary at first but after the first couple of days I felt so relaxed and comofrtable. The staff are friendly and will do anything for you. The food is a lot better than I expected. If I were forced to stay in a care home for the rest of my life, I would choose Pexton Grange.

I have found Pexton Grange to be a positive experience. The staff have been very supportive, caring and friendly. The food has been excellent. Good choice.

I was in the East Croft Grange for two weeks for respite and received very good care. Everyone was kind and helpful.

Staff are really attentive to the residents' needs and treat them all as individuals, with their specific needs. Staff have lots of patience and respond to my dad's needs with care and good humour.

I find Eastcroft to be a warm, welcoming home from home. The lovely staff, who treat everyone with kindness and respect, are always on hand to help and assist. It is a safe, happy environment set in beautiful grounds. Residents can often be found sat out front in the sun, by the water fountain, ice cream in hand. Like many people, I never thought I would have a parent that ended up in a care home but I am forever grateful that it turned out to be Eastcroft.

Eastcroft Grange provides a very welcoming environment as soon as you enter the front door. The staff are caring and courteous, whatever their grades. The meals provided are varied, tasty and much enjoyed. I am always offered as a visitor a refreshment to enjoy a cuppa with my relative, normality. The residents are treated with respect, and lovely to see them mingling, whatever their limitations are. It is a pleasure to visit Eastcroft and leave knowing my relative is in a safe, caring home. Well done, one and all at Eastcroft.

I have had an excellent experience at Pexton Grange.

Overall Pexton Grange is a very well-run and kept place to be. The staff were very welcoming and caring, and nothing was too much trouble at any time of day. All the rooms were kept well cleaned every day there were lots of activities if you wanted to join in. The only complaint I have is the food was not always to a good standard. I was once served a burger that you could not bite into!!! The hospital food was a far higher quality.

I had a fall and spent time there to recover after i left hospital I stayed there three weeks and was well looked after the rooms were lovely and all the staff couldn't do enough for you the facilities were excellent and the meals were nice and the activities were good and it helps to get you out of your room i would highly recommend this home for there excellent care thank you to all the staff

Thanks very much for my stay at Pexton Grange Care Units, I had never heard about this rehab for patients to receive care after hospital care. I just want to thank everyone involved in getting me back on my feet and walking, etc. So a special thank you to you all. Well done. Yours sincerely, Judith.

Staff are helpful and kind. I did not take part in activities.

Brilliant staff. So helpful and a joy to see them. Could take them home with me. Nothing too much trouble.

I had a good stay, everybody very helpful, did everything they could to make you feel comfortable.

Here for rehabilitation after operation. Staff have been very obliging and most have been cheerful. Meals were not all to my taste, but those that were were substantial. More fruit on offer would have been welcomed.

My uncle went for emergency respite to east croft and from the moment we called they couldnt do enough to help. The process of admission was made easy and well explained. Extending was never an issue and each time we popped in my uncle was immaculately turned out and happy.

It was obvious he was treated with genuine care and compassion and as an individual.

As a family we will never be able to explain how much comfort it brought us knowing he spent what turned out to be his last few weeks in such warm and caring surroundings, supported by staff who openly cared.

I would have no hesitation in recommending east croft to anybody and its a credit to the staff who all work there.

I found all staff to be extremely friendly, engaging and responsive to requests. During my father's fortnight respite residency, he was shown care and attention at all times and a determined effort to make him feel comfortable in his new environment. I had every confidence that all his personal needs and medication requirements were undertaken efficiently and diligently. In that fortnight, it personally gave me a calming peace of mind that he was in exactly the right place for his needs, and he came out a much stronger and healthier individual - all our hoped for expectations and outcomes were achieved for him. Deeply grateful to all care staff.

My husband lived at ECG for almost two years. He had Alzheimer's and was very active. He was allowed the freedom to make it his home. The staff were his family and treated him with dignity, smiles and gentle care if he was difficult. A very professional team. Our family were allowed to visit any time and always made welcome. The garden in summer was important, a nice social space. The dedicated nursing team who looked after him (and me) the weekend he died was incredible.

Overall experience is excellent, the home is well run with excellent staff. We would like to be better informed if and when my mother is unwell, but in general, we have no complaints.